Customer Success Engineer (US Shift)

Responsibilities:

• Develop and maintain mobile applications using React Native.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and fix bugs and performance bottlenecks.
• Write clean, maintainable, and testable code.
• Integrate third-party APIs and libraries.
• Stay updated with the latest industry trends and technologies.

Required Skills:

• Proficiency in JavaScript and React.
• Experience with React Native and its ecosystem.
• Understanding of mobile app development (iOS and Android).
• Familiarity with RESTful APIs and integration.
• Knowledge of version control systems (e.g., Git).
• Problem-solving skills and attention to detail.

Designation: Business Development Manager/ Sr. Business Development Manager- IT Service Sales  

Coddle Technologies Pvt Ltd  

 Experience: 5 - 10 years  

 Salary: As per the Market Standards  

 Location: Bangalore/Bengaluru  

Job Description:  

Able to converse clearly and concisely over the phone.  

Proactive, dedicated and self-motivated attitude.  

Appears confident and assertive, but not aggressive in all internal/external dealings.  

Ability to work on own initiative.  

Should be target oriented and should be able to meet the targets well in time.  

Clear demonstration of an interest in Digital Internet technologies.  

Should be able to manage a team and deliver results.  

Do telephonic with prospects and customers and work on closures.  

Would be responsible for managing end to end sales and achieve targets / Quotas.  

Responsible for providing technical inputs to the sales team, both printed and electronic promotional material, product training, and relevant clinical papers.  

Required Candidate profile:  

Must have experience of Marketing / Business development or Client generation in Web, Mobile application using PHP, React Native from international market.  

Responsible for Research & Generating Quality Leads for Web, Mobile development by Outbound calls, Emails, creating required documents.  

Follow-up with Generated Leads.  

You will be responsible for identifying opportunities, evaluating its fit with the company vision, negotiating and closing deals.  

Achieve the assigned Sales target by Acquisition, Retention & Renewal.  

An input into the sales strategy - You will constantly keep upgrading your business development techniques.  

Candidate with Excellent Communication, Presentable Personality.  

Experience of forecasting, budgeting expenses and ensuring sales achievement.  

Experience in handling a team of 4+ members.  

Role:  Sales/Business Development Manager  

Industry Type:  IT Services & Consulting  

Functional Area: Sales, Retail, Business Development  

Education  

UG: Any Graduate - Any Specialization  

Key Skills  

Sales Strategy, Marketing, Business Development Management , Sales Achievement , Target Achievement , Product Training, Web Technologies , React Native, Mobile Development, Outbound Calling, Web and Mobility Service Sales  

Responsibilities

• Ensuring that orders are executed smoothly and timely.
• Communicate and coordinate with foreign customers for artworks and documents approvals.
• Coordinate with Logistics, Production and purchase team to full file the orders timely.
• Provide support to customers with timely reply’s and provide required information/ Documents.
• Resolving customer complaints quickly and efficiently. 
• Dealing with people of different backgrounds and temperaments.
• Solving customer issues and complaints.
• Offering exceptional customer service to customers.
• Maintaining good relationships with customers.
• Taking feedback from customers to ensure they are satisfied with the service.

Requirements

• Bachelor’s degree in Business Administrator, Marketing or a relevant field.
• 3 years of experience working as a Customer Relationship Executive or a similar role in the Customer Service department.
• Demonstrate the ability to work in teams and independently.
• Excellent organizational and interpersonal skills.
• Outstanding in English oral and written communication skills.
• Good customer service skills.
• Proficiency in Microsoft Office Tools.
• Ability to maintain sensitive and confidential information.
• Ability to maintain a positive attitude.
• Exceptional people and problem-solving skills.
• Exceptional time and task management skills.