Cutshort logo
Saras Analytics Private Limited logo
Customer Success Engineer (US Shift)
Customer Success Engineer (US Shift)
Saras Analytics Private Limited's logo

Customer Success Engineer (US Shift)

Bhavani Thanga's profile picture
Posted by Bhavani Thanga
3 - 6 yrs
₹6L - ₹10L / yr
Hyderabad
Skills
Customer Support
skill iconJava
SQL
Troubleshooting
Technical support
Relational Database (RDBMS)
NOSQL Databases

About Saras Analytics 

 

We are a passionate group of engineers, analysts, data scientists, and domain experts building products and offering services to accelerate the adoption of data as a strategic asset. 

 

Our Products 

 

http://sarasanalytics.com/daton">Daton is our ETL platform for analysts and developers. Daton replicates data from SaaS platforms such as Google Analytics, Salesforce, Amazon, and Facebook Ads to cloud data warehouses like Amazon Redshift, Google BigQuery, and Snowflake. Daton consolidates data from a variety of data sources into a data warehouse within minutes and allows analysts to focus on generating insights rather than worrying about building and maintaining a data pipeline.  

Visit https://sarasanalytics.com/">https://sarasanalytics.com/ 

 

Job Summary: 

  • This is a customer centric role which involves understanding the product, answering customer queries, troubleshooting customer problems, provide product usage trainings, and improve the overall product support process    
  • This role demands hands-on knowledge on software development, and databases   
  • You will liaise between customers and product managers and help in converting the software problems into product requirements and fixes 
  • You will collaborate with internal teams for the design and development of key modules  
  • You will interact with customers to provide technical support and guidance for users 
  • Troubleshoot and debug problems and create SPRs and CRs 
  • You will collaborate with other engineers, product managers and testing team to deliver fixes in a timely manner 

Eligibility: 

  • Excellent verbal and written communication 
  • 4+ years of experience in helpdesk or L1 support 
  • Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus. 
  • Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users 
  • Hands on experience in setting up or using web analytics and performance monitoring tools 
  • Basic understanding of Web technologies including Java and Angular 
  • Proficient in using support and helpdesk tools  
  • Knowledge on cloud infrastructure is a plus 

 


Requirements

  • Excellent verbal and written communication 
  • 4+ years of experience in helpdesk or L1 support 
  • Strong in SQL with 2+ years of hands-on experience in SQL and RDBMS. Any experience in NoSQL databases is a plus. 
  • Excellent analytical and trouble shooting skills with 1+ years of hands-on experience in troubleshooting software problems and providing technical support to users 
  • Hands on experience in setting up or using web analytics and performance monitoring tools 
  • Basic understanding of Web technologies including Java and Angular 
  • Proficient in using support and helpdesk tools  
  • Knowledge on cloud infrastructure is a plus 
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Saras Analytics Private Limited

Founded :
2017
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Saras Analytics is a full-fledged data management company that aids in growth by solving data challenges for e-commerce brands, aggregators, and agencies alike. Our solutions help customers leverage a 360-degree view of their business data with comprehensive reports and dashboards in a fully managed data warehouse. Our Products Daton: No-code Cloud Data-Pipeline Daton is an ETL cloud data pipeline built for analysts and developers to replicate data at scale and in real-time. ~ Businesses can consolidate data from multiple, disparate data sources into a central location where information is analysis-ready. ~ It supports 100+ ready-to-use integrations across Databases, Cloud Storage, SaaS Applications, SDKs, and Streaming Services. Daton-powered Solutions By leveraging Daton-powered solutions, Amazon agencies, aggregators and e-commerce brands can: ~ Get unique data insights and monitor their markets effortlessly. ~ Get unified data from various sources. ~ Create a comprehensive, customizable pipeline for their existing business workflows. ~ Pilot their Amazon business through data, monitoring, and intelligent insights and visualizations. Data Team in a Box Saras's Data Team-in-a-box is a team of full-stack data experts available at your organization's disposal to help you focus on specific requirements. With Data Team in a Box, organizations: ~ Can use data as a strategic asset and drive actionable insights for their business benefits. ~ Can utilize our Data Team in A box for enhancing their data pipelines without having to set up an in-house team. ~ Can focus on advanced analytics without wasting precious time in knowledge transfer. Your one-stop eCommerce data analytics and reporting solution provider. We're always on the lookout for the right talent to join our ever-growing team. Do you think you can help us make data work for every business? Check out our open positions here - https://sarasanalytics.com/careers
Read more

Connect with the team

Profile picture
Bhavani Thanga

Company social profiles

linkedin

Similar jobs

It is a cutting-edge Automation Testing company
It is a cutting-edge Automation Testing company
Agency job
via HRM INFO by Sumayya M
Andheri West, Mumbai
3 - 6 yrs
₹4L - ₹8L / yr
skill iconPython
skill iconDjango
skill iconFlask
skill iconNodeJS (Node.js)
skill iconJavascript

JD-Backend Developer

Job Location: Andheri, Mumbai

Job Summary:

As a Python based Backend developer, you shall be responsible for software development of greenfield projects -an platform

for automated testing using Python as a main language. You will work with a team of developers, collaborating on projects to

create efficient and effective software solutions that meet the needs of clients or end-users in the testing domain. You will

need to have a strong understanding of Python & other languages with knowledge of test automation frameworks and tools/

libraries.

Responsibilities:

• Develop and maintain an automated testing platform using Python programming language.

• Design and implement software solutions that automate the testing process.

• Collaborate with other developers and cross-functional teams to deliver high-quality software solutions.

• Participate in code reviews, debugging, and troubleshooting to improve software quality.

• Stay up-to-date with the latest developments in Python and JavaScript programming language and related

testing frameworks and tools.

• Ensure software is delivered on-time and meets or exceeds customer expectations.

• Develop and maintain documentation related to software development processes and projects.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering or a related field.

• Proven experience as a Back-end Developer.

• Strong understanding of Python & other programming language along with its ecosystem (libraries, frameworks,

tools, etc.).

• Excellent written and verbal communication skills.

Preferences:

• Preference shall be given to local candidates

• Preference shall be given to candidates having experience in greenfield software development projects related

to automated testing.

Read more
TIFIN FINTECH
at TIFIN FINTECH
1 recruiter
Natashaa Bhalla
Posted by Natashaa Bhalla
Bengaluru (Bangalore)
10 - 15 yrs
Best in industry
skill iconPython
skill iconReact.js

WHO WE ARE:

 

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

 

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

 

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.

OUR VALUES: Go with your GUT

 

  • Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.
  • Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.
  • I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

 

Responsibilities:

 

  • Develop user-facing features such as web apps and landing portals.
  • Ensure the feasibility of UI/UX designs and implement them technically.
  • Create reusable code and libraries for future use.
  • Optimize applications for speed and scalability.
  • Contribute to the entire implementation process, including defining improvements based on business needs and architectural enhancements.
  • Promote coding, testing, and deployment of best practices through research and demonstration.
  • Review frameworks and design principles for suitability in the project context.
  • Demonstrate the ability to identify opportunities, lay out rational plans, and see them through to completion.

 

Requirements:

 

  • Bachelor’s degree in Engineering with 10+ years of software product development experience.
  • Proficiency in React, Django, Pandas, GitHub, AWS, and JavaScript, Python
  • Strong knowledge of PostgreSQL, MongoDB, and designing REST APIs.
  • Experience with scalable interactive web applications.
  • Understanding of software design constructs and implementation.
  • Familiarity with ORM libraries and Test-Driven Development.
  • Exposure to the Finance domain is preferred.
  • Knowledge of HTML5, LESS/CSS3, jQuery, and Bootstrap.
  • Expertise in JavaScript fundamentals and front-end/back-end technologies.

 

Nice to Have:

 

  • Strong knowledge of website security and common vulnerabilities.
  • Exposure to financial capital markets and instruments.

 

Compensation and Benefits Package:

 

  • Competitive compensation with a discretionary annual bonus.
  • Performance-linked variable compensation.
  • Medical insurance.

 

A note on location. While we have team centers in Boulder, New York City, San Francisco, Charlotte, and Mumbai, this role is based out of Bangalore

 

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.

 

Read more
PedalStart
Umang Bansal
Posted by Umang Bansal
Gurugram
0 - 4 yrs
₹4L - ₹7L / yr
Communication Skills
Public speaking
Startups

Roles & Responsibilities


  • Implement comprehensive strategies to improve onboarding metrics
  • Develop & execute events for startups. Help them connect and network
  • Evaluate & filter potential startups and get them onboarded to the PedalStart Community
  • Analyse startups' needs and offer solutions and guidance to help in their growth and chase critical metrics
  • Monitor and analyse the performance of all campaigns, assessing key performance indicators (KPIs) & return on investment (ROI)
  • Work on multiple ongoing projects, ensuring efficient multitasking and successful execution


Desired Skill Set


  • Basic Experience- Prior experience in Sales/Account Management (06 months - 2 years)
  • Love for Startups - Basic understanding of startup ecosystem and how they function
  • Ownership: - Own each piece and execute it as an entrepreneur
  • Structured Problem Solving: Tackle complex situations through effective and structured problem-solving and out-of-the-box thinking
  • Ability to Hustle - Fail Fast, Try Again. Roll up your sleeves and get work done
  • Initiative: Pick up things on your own, regardless of whether it's assigned to you
  • Teamwork: Contribute to the strong team ethic and work towards the success of the entire team


Employment Type - Full-time

CTC- INR 4-7 LPA


Note: We work 6 days a week from our office.


  • Location: Spring House Coworking, Grand Mall, Gurgaon - 122002

I


Read more
Maxpo Exhibitions
at Maxpo Exhibitions
1 recruiter
Aanchal Gupta
Posted by Aanchal Gupta
Bengaluru (Bangalore)
3 - 6 yrs
₹3L - ₹7L / yr
Sales
Sales presentations
Inside Sales
Direct sales
Sales management

Job description:

  • To manage and develop the exhibition sales team setting objectives to achieve pre-set targets identified from the exhibition sales plan.
  • To ensure that all opportunities are reacted to, proactively targeted and relationship managed in a timely manner.
  • To develop sales strategy, taking into account market trends and the business environment and review this on a monthly basis reporting on any findings.
  • To undertake relevant sales and marketing activities in order to achieve sales targets from exhibition clients.
  • To ensure contracts are accurately raised and reflect the proposal made and ensure they are signed and returned.
  • To ensure packages of services are agreed with the client and communicated to the ACC Liverpool events and operations teams.
  • To ensure that the sustainability of an event is taken into account when offering availability to a client.
  • To identify opportunities and grow new business from a variety of large multi national, local and regional organisations to ensure a diverse complimentary mix of events.
  • Liaise closely with Corporate, Association, Sport and Entertainment sector leads on any potential clash events prior to confirming availability to clients to avoid programming conflict.
  • To develop a robust CRM process to ensure that key client relationships are developed on an on-going consistent basis and that this information is recorded and reported each month.
  • On a monthly basis, report on enquiries received, lost and developed, the state of the sector including business position in relation to the budget target.
  • To follow up on any leads and general enquiries, dealing with them in a timely and efficient manner and ensure that team members do the same.
  • To proactively call potential customers and ensure that team members are targeted to do the same.
  • To set up and attend regular ‘keep in touch’ client meetings.
  • To set up and attend regular ‘keep in touch’ team member meetings.
  • To attend exhibitions, meetings and other events nationally and internationally as required to promote our organization.
  • To provide a monthly sales activity report.
Read more
Saas based cloud company
Saas based cloud company
Agency job
via Hunt & Badge Consulting Pvt Ltd by Chandramohan Subramanian
Pune, Ahmedabad
12 - 18 yrs
₹10L - ₹20L / yr
skill iconJava
skill iconAmazon Web Services (AWS)
skill iconAngular (2+)
skill iconiOS App Development
skill iconAndroid Development

Designation – Delivery Manager

Location – Ahmedabad/Pune

Experience – 12 to 18 Years

We are looking candidate who can join us immediately or max in 30 days.

 

Responsibilities 

Delivery Manager is responsible for owning the delivery of strategic account and the projects within the account. It includes providing inputs on project planning and management for established initiatives. He/She will act as lead subject matter expert within the company regarding technology and domain concerns. Additionally, they will hire and train team member to support business need. They use their industry expertise to improve all aspects of project planning and resource management. 

Bachelor/master's degree in Project Management or Technology field is required with 15+ years of experience. Hands on or working experience with one of more technology like Java, Angular, Mobile Native Development, Cloud – AWS/GCP is must. Individuals who can work well in a collaborative environment and pay meticulous attention to detail, willing to get their hands dirty to solve the problem are the key expectations from the role.

Responsibilities for Delivery Manager

  • Working with key project stakeholders to formulate and communicate the business vision, to envision initial requirements, and to scope the project.
  • Working closely with key stakeholders to understand project scope and requirements in terms of features and capabilities, understand business processes required to ensure end-to-end delivery of intended project results.
  • Identifying and tracking deliverables while gathering and documenting project risks, issues, assumptions, and dependencies and also own Release management
  • Practices Agile methodologies like scrum/Kanban and demonstrate best practices to the team in not just execution, but to plan and present a high level plan for project.
  • Own multiple projects either in or outside the same account
  • Prioritize and updates task schedules. Identifies issues and resolve roadblocks.
  • Creating and maintaining all project documentation and project plans.
  • Tracking and reporting project progress to stakeholders on agreed cadence.
  • Solid understanding of project management methodology and quality metrics is a MUST
  • Ability to lead geographically distributed team with varied skills
  • Strong people skills, should clearly define career growth plan, give constructive and critical feedback and promote collaborative team culture.
  • Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
  • Coordinate the release schedule and resources required depending upon the third-party APIs / dependencies, defect backlogs, planned releases, and infrastructure updates.
  • Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
  • Track the progress and find issues, if any. Always work to improve the process of release.
  • Schedule the release readiness reviews before deployment and milestone reviews after each release. Create plans for the implementation and deployment as per the release schedule.
  • Provide an exhaustive view of the project status dashboard, plan and give weekly/daily executive status
  • Lead the Go-Live activities to deploy the software successfully.
  • Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
  • Schedule the Release meetings to discuss the release schedules with the team and find roadblocks, if any.
  • Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
  • Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Qualifications for Delivery Manager

  • Strong leadership and organizational skills with excellent communication (written and verbal), time management, project planning, people and team building skills.
  • Prior experience in managing either of mobile (iOS & Android), Java, or cloud (GCP/AWS) projects is must.
  • Conflict resolution to understand various obstacles and apply negotiation skills to find optimal solutions.
  • Minimum of 15 + years of career experience out of which minimum 5 years should as developer & 10+ years of experience in managing or performing IT development projects using an Agile approach
  • Experience in developing and executing plans, meeting deadlines and operating under tight time constraints.
  • Knowledge of development technical stack on mobile, Java, Git source code management, code review process, implementing best technical guidelines would 
    qualify as frontrunner for this role
  • Growth mindset & collaboration are distinguishing factors required to succeed in this role
  • Ability to bridge gaps with high-level stakeholders.
  • Experience with JIRA and JIRA Agile.
  • Experience working with distributed teams across different locations and time zones in a culturally diverse environment.
  • Demonstrated experience of projects growth is must for this role
  • Engineering Degree in Computer Science is must for this role
  • Technical & Project Management certifications are desired.

 

Read more
codersbrain
at codersbrain
1 recruiter
Aishwarya Hire
Posted by Aishwarya Hire
Remote, Kolkata, Mumbai
4 - 6 yrs
₹6L - ₹10L / yr
skill icon.NET
ASP.NET
skill iconC#
  • Analyze system requirements and prioritize tasks
  • Write clean, testable code using .NET programming languages
  • Develop technical specifications and architecture
  • Test and debug various .NET applications
  • Review and refactor code
  • Deploy fully functional applications
  • Upgrade existing programs
  • Support junior developers' work
  • Document development and operational procedures
Read more
Techsouls Technologies
Pune
3 - 10 yrs
₹6L - ₹15L / yr
skill iconJavascript
skill iconReact.js
skill iconHTML/CSS
User Interface (UI) Design
skill iconJenkins
+1 more
-Proficiency with Vanilla JS ,HTML, BuildTools(Jenkins,/Go),ReactJs, and CSS.
-Linux/ MAC OS exposure is a must
-Knowledge of Adobe Illustrator.
-Good interpersonal skills.
-Understanding of key design principles.
-Good problem-solving skills.
-Good to Have: Jest, enzyme, Mocha, Chai, Sinon
Read more
company logo
Agency job
via TrueFan by Sandeep Chauhan
NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹10L - ₹18L / yr
skill iconJava
Microservices
Hibernate (Java)
skill iconGo Programming (Golang)
J2EE
+3 more
Requirements
Bachelor's degree in Computer Science, Software Engineering or a related technical discipline
Strong coding skills ( Java or Golang)
Experience building distributed domain-driven microservices
Strong understanding of database and storage fundamentals
Experience with AWS stack
2+ years of experience in software design and development
Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis
A strong track record of project delivery for large, cross-functional projects
Experience building complex software systems that have been successfully delivered to customers
Experience with building high-performance, highly-available and scalable distributed systems
Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
A willingness to dive deep, experiment rapidly and get things done
Read more
Accunity Services LLP
at Accunity Services LLP
2 recruiters
Kiran Bhor
Posted by Kiran Bhor
Mumbai
1 - 2 yrs
₹1L - ₹3L / yr
skill iconLaravel
skill iconPHP
MySQL
Ubuntu
skill iconHTML/CSS
+3 more

PHP / Laravel developer duties and responsibilities

  • Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
  • Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
  • Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
  • Prepare and maintain all applications utilizing standard development tools
  • Utilize backend data services and contribute to increase existing data services API
  • Lead the entire web application development life cycle right from concept stage to delivery and post launch support
  • Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
  • Document the development process, architecture, and standard components
  • Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
  • Keep abreast of new trends and best practices in web development
Read more
Chatbot Technology Private Limited
Kolkata
2 - 5 yrs
₹4L - ₹6L / yr
skill iconAndroid Development
skill iconJava
skill iconAndroid Testing
Must have extensive Android application development experience Very strong in android architecture & design Very strong on core concepts like core java, data structures,
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos