Customer Success Engineer (US Shift)

Responsibilities & Duties:

Track and evaluate individual and team performance against sales targets and KPIs.

Provide ongoing coaching and development to the team to enhance their sales skills and product knowledge.

Create and implement sales strategies to achieve these goals.

Establish clear sales goals and objectives for the team.

Ensure high levels of customer satisfaction through effective communication and problem-solving.

Work closely with marketing, product development, and other departments to align sales strategies with overall business objectives.

Provide feedback from the sales team to other departments to improve products, services, and processes

Maintain relations with the existing clients and ask to upgrade their packages or renewals

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per-client revenue optimization & renewals.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domains.

Improve Customer perception and product-wise market share, a good understanding of the technical and market feasibility of the product.

Required Experience, Skills and Qualifications:

Experience: Minimum 2 Months in Online and Concept Sales

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

WHAT YOU WILL DO

We are seeking a talented and motivated Backend Engineer to join our team, focusing on the design, development, and maintenance of high-performance enterprise software solutions using Java and Spring. In this role, you will be instrumental in designing robust REST APIs and orchestrating complex workflows across a microservice architecture.

Responsibilities:

• Software Development: Design, build, and maintain efficient, reusable, and reliable Java code within Spring Boot Applications and Services
• API Design: Design and implement robust, scalable, and secure RESTful APIs to power front-end applications and third-party integrations. Build high-throughput, high-availability, and low-latency systems
• Microservices Orchestration: Orchestrate data flow and business logic across multiple microservices to ensure seamless end-to-end functionality.
• Database Management: Design schema, interact with, and optimize both NoSQL (e.g., MongoDB) and SQL (e.g., PostgreSQL) databases.
• Code Quality & Tooling: Leverage AI coding tools such as Cursor, CodeX, GitHub Copilot or similar tools to enhance productivity, accelerate development cycles, and maintain high code quality standards.
• Collaboration: Work closely with front-end developers, product managers, and other stakeholders to define, design, and ship new features.
• System Architecture: Participate in architectural discussions, code reviews, mentor and guide junior engineers, and help shape the future direction of our software platform.

REQUIREMENTS 

• 4+ years of relevant work experience in software engineering, preferably enterprise software development
• AI/ML Concepts: An understanding of AI agents, their application in enterprise systems, use of MCP servers and the principles of context engineering.
• Frontend Development: Experience with React, Next.js, component libraries like mui, and an interest in being a full stack developer. An understanding of CSS, HTML DOM is a plus.
• Cloud Experience: Experience with cloud platforms such as AWS, Azure, GCP, or OCI.
• DevOps Practices: Familiarity with Docker, Kubernetes, and CI/CD pipelines.

ABOUT RIA

RIA is a tech company that leverages cutting-edge technology to revolutionize the insurance and healthcare industry. RIA has operations in India and in the US. 

At the core of its operations is the Symphony platform, a Vertical AI platform which can be used for customised decision-making, automation, and data orchestration across Insurance and Health products.  

Symphony can support businesses with its microservices-based architecture and helps modernize and modularize the legacy system. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and increase with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, and the University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Niva Bupa, Acko, Care, ICICI Prudential, etc.

We’re a well-funded company, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

Qualifications & Skills

• Proven track record in delivering Data Governance Solutions to a large enterprise
• Knowledge experience in data governance frameworks, formulating data governance policy, standards and processes
• Experience in program management and managing cross functional stakeholders from senior leadership to project manager level
• Experience in leading a team of data governance business analysts
• Experience in data governance tools like Informatica Data Quality, Enterprise Data Catalog, Axon, Collibra
• Experience in metadata management, master and reference data management, data quality and data governance

What are we looking for? :

- Experience of upto 3 years in PHP or other backend programming languages.

- Understanding of MVC structures, OOPs concepts and Frameworks.

- Experience working with Linux, Nginx or Apache and Git, REST APIs.

- Experience with Third party API integrations and using various vendor libraries.

- Have knowledge of Database schemas, structures and migrations.

- Experience in Laravel would be a huge plus.

What you will be doing?:

- Collaborate with team members and solve new challenges through tech and research.

- Take end-to-end ownership of delivering new modules - analyze customer usage & feedback, review business requirements, develop functionalities and test code.

- Write clean readable code and also follow best practices for efficiency and performance.

- Self learn and work independently, Also collaborate with the team when required.

- Communicate constructively and value user experience and feedback.

.
What can you expect to learn?:

- Exposure to latest web technologies and frameworks like Angular, Laravel, PHP, Magento, PWAs, REST APIs, Elastic search and Web services.

- Develop custom functionalities and modules in Laravel to implement business ideas and user requirements.

- Best coding practices and various methodologies to optimize performance and produce the best quality product. Various caching techniques and optimization standards.

- Microservices architecture and Scalability using cloud services, Automation of manual tasks using linux and shell scripting, Data migrations, SQL and Version control tools like bitbucket.

Perks : 

- Competitive salary

- Flexible work hours

- No dress code

- Group outings

- Supportive work culture

We are looking for a hands-on Android Developer to join our mobile team. The apt applicant must have Android software development skills, a passion for delivering high-quality, rock-solid apps. Android programming works closely with other app development and technical teams.

• Translate designs and wireframes into high-quality code.
• Design, build and maintain high performance, reusable, and reliable Java and Kotlin code
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Bachelor's degree or higher in Computer Science and minimum 4 years of Software Development experience- Knowledge of Mobile automation and experience on platforms such as espresso
• Knowledge of application profiling and performance monitoring tools such as Android profiler, AppDynamics, Dynatrace, etc.
• Excellent coding skills in an object-oriented language such as Java and Kotlin.
• Experience with offline storage, threading, and performance tuning
• Have published at least one original Android app.- Understanding of Google's Android design principles and interface guidelines- Strong knowledge of Android UI design principles, patterns, and best practices

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

• Minimum 10 years of relevant work experience in similar roles.
• JavaScript and HTML/CSS UI development experience with React and Redux.
• Solid experience with displaying charts, reports and graph data structures.
• Solid experience using REST APIs and GraphQL
• Comfortable with building UIs from mockups.
• Outstanding collaboration and communication skills. Ability to effectively collaborate with distributed team.
• Understand and practice agile development methodology.
• Prior experience working in a software product company.

Certification required-
DP-100/DP-200/AZ-900 Cetification Mandatory
Requirements:

1. 3+ years of hands-on experience in Azure Databricks platform .Delta lake, Time travel design patterns. Lambda Data Architecture
2. Experience in Azure Cloud Platform. (ADLS, Blob , ADF ).
3. Understanding of big data file formats like JSON, Avro, Parquet and other prevalent big data file formats
4. Experience with Python, PySpark, Scala, Spark to write data pipelines and data processing layers
5. Demonstrate expertise in writing complex, highly-optimized SQL queries across large data sets
6. Experience with Data Governance ( Data Quality, Metadata Management, Security, etc.)
7. Strong SQL skills and proven experience in working with large datasets and relational databases.
8. Understanding Data Warehouse design principles (Tabular, MD).
9. Experience in working with big data tools/environment to automate production pipelines
10. Familiarity with Azure Synapse and Snowflake
11. Experience with data visual analysis and BI tools (matplotlib  and Power BI)

Gaurav Aggarwal and Shubham Maheshwari (Ex Flipkart) are the co-founders of Healofy, a P2P content-based platform for new and expecting parents -- as well as doctors -- to share their concerns and advice. The start-up was accepted into Facebook's 'FBStart program' and launched a WhatsApp Helpline by developing a smart assistant bot. They use the bot to provide vaccine-related information and other tips to users.
  

Impact! Social network for the next Billion Indians. 
In India, 10,00,000 new born babies and 100,000 moms die every year. With women being the incharge and the CFO of the house, it's time to set our priorities right.

We are recognized by Govt. of India, featured in Forbes 30 Under 30 and backed by some of the smartest guys from India and Silicon Valley including Nasscom, Facebook, Y Combinator to make THE IMPACT.

We are the largest moms community in India in just an year with over a Billion moments spent on the platform every week.

We are looking for exceptional and ambitious people — we do not care where you come from, we only care about what you can do. 
If you are interested in building things for our nation, we would like to talk to you. We are making in India and we are making for India.

The future depends on what you do today!- Mahatma Gandhi

About Healofy App:

• Only Women Social Network for next 500 Million Indian Women. 
• Featured by Forbes (30 Under 30 List), Facebook (FbStart) & many more. 
• Current Stats: 5Billion Data Points Monthly, 2.3Billion Minutes spent on the platform every month. 1/10th of current Flipkart Daily Visitors, 4X growth every quarter, Diverse Team(40% are Female) 

Link to App: http://healofy.com/app">http://healofy.com/app 

Latest updates on funding:

https://inc42.com/buzz/women-centric-app-healofy-readies-for-expansion-with-8-mn-funding/">https://inc42.com/buzz/women-centric-app-healofy-readies-for-expansion-with-8-mn-funding/

https://yourstory.com/2019/03/women-healofy-funding-babytree-omidyar-lghuifm0ru">https://yourstory.com/2019/03/women-healofy-funding-babytree-omidyar-lghuifm0ru   

Requirement: Product Manager 

Location: HSR Layout, Bangalore

A brief note on the specifications for the PM requirement are as follows:

-Should be problem solvers, agile, should be an outlier.

An understanding of what makes for good user experience and behavior design .

- Strong design mentality and intuition for game mechanics and game flow

- Strong attention to detail, organization, and time management skills

- Capacity to think strategically, and an ability to understand how product decisions are tied to key business drivers

- Strong analytical and problem solving skills

Roles and Responsibilities

• Own the product roadmap and set strategic direction and vision for the team.
• Lead new product initiatives. Partner with engineering, design, marketing, partnerships, finance, and operations to deliver new projects against ambitious timelines.
• Direct our team environment to achieve sprint deliverables and acceptance criteria
• Conduct analyses on user behaviors and trends. Use these analyses to inform product decisions and future developments.
• Run daily stand-ups and team meetings to keep the team on track toward company objectives and prioritize new feature and bug fix work.
• Participate in product strategy and tactical planning conversations. Provide opinions on best next steps for product development.
• Represent the product organization on the leadership team