Customer Success Engineer (US Shift)

Job Title: Senior Copywriter

Job Brief: AGENCY09 is looking for a mind that loves words and working with them. A believer of ideas and communication, the mind should be able to create and edit. Working in a fast paced environment, the Senior Copywriter will be part of the core thinking process for plenty of brands.The main objective is to have quality control for the content produced by AGENCY09

Experience : 3 + Copywriting experience in a fast paced digital agency

Salary: As per market standards

Location: Bandra West, Mumbai - 400050

Responsibility: You will be part of the content team that constantly has to bring new ideas to the market. Your profile will include, extracting ideas from the team, filtering them and setting higher benchmarks of content within the organization and client.

Primary - Campaigns, Special Days, Social Media Content, Website Content, Video Led ideas

Secondary - Brand Communication, Other offline communication and SEO

● Ability to lead a team of writers while ensuring the content solutions meet client KPIs and targets

● Working with designers, video editors, developers and other experts to collaborate and create content for relevant mediums

● Brainstorm copy ideas with the creative team working on seasonal campaigns and larger projects

● Take responsibility and lead the conception and delivery of ideas coming from the team

● Deliver impactful, original and intelligent concepting and copywriting

● Demonstrate capability in presenting your work to internal and external team

● Keeping a track of client KPIs, deliverables and targets. Studying analytics and revising the course when necessary

● Act as a brand guardian. Being attentive towards the brand’s competition to have relevant references and benchmarks

● Willingness to continue learning and pursue education or enhance skills along with the job.

● Education - Bachelors' or above. Or a portfolio that never raises the question.

Skills: Ability to self-manage, manage others, take initiative and prioritize tasks in a fast-paced environment.

Candidates must have previous work experience from Advertising company only.

Joining Date : Immediate

About the company:

Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.

About the role:

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within the SAP landscape.
• Lead and actively participate in at least 4 end-to-end implementation projects and provide expertise throughout the project lifecycle.
• Provide support for multiple SAP projects, ensuring the highest level of system availability and performance.
• Install, configure, and upgrade SAP systems, including SAP NetWeaver, SAP S/4HANA, and related components.
• Utilize your in-depth knowledge of operating systems (Windows, Linux, Unix) and system architecture to optimize system performance and stability.
• Work with ticketing systems to manage and prioritize support requests, ensuring timely resolution and effective communication.
• Organize SAP Basis tasks and coordinate closely with customers and other teams within the organization.
• Manage SAP databases, including MS-SQL, Oracle, DB2, Sybase, and Hana, ensuring data integrity and efficient performance.
• Perform system monitoring, performance tuning, and troubleshooting to maintain optimal system performance.
• Implement security measures, user authentication, and authorization protocols to ensure data integrity and system security.
• Execute regular system backups, disaster recovery planning, and testing to ensure data integrity and business continuity.
• Collaborate with functional teams to support system configuration, enhancements, and customizations to meet business requirements.
• Maintain documentation related to system architecture, configurations, and standard operating procedures.
• Stay current with industry trends, best practices, and advancements in SAP technology to provide innovative solutions and recommendations.

Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 6-8 years of hands-on experience as an SAP Basis Consultant, including experience with SAP NetWeaver, SAP S/4HANA, and related components.
• Should have experience of client-facing roles
• Should have excellent communication skills
• Proven experience in working on at least 4 end-to-end implementation projects and multiple support projects.
• Strong understanding of SAP architecture, system landscapes, and best practices.
• Proficiency in SAP system installations, upgrades, and migrations.
• In-depth knowledge of operating systems (Windows, Linux, Unix) and system architecture.
• Familiarity with ticketing systems for effective issue tracking and resolution.
• Expertise in managing SAP databases such as MS-SQL, Oracle, DB2, Sybase, and Hana.
• Excellent organizational skills to manage SAP Basis tasks and follow up with stakeholders.
• Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical stakeholders.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• SAP certifications in relevant areas (e.g., SAP Certified Technology Associate) are a plus.
• Prior experience in cloud-based SAP deployments and automation tools is advantageous.

Requirement:

Position: Web Developer

Experience: Min 3yr

Relevant Experience in React , Redux, Javascript etc is mandatory

CTC: As per standards

Location: Bangalore

Industry: Retail / E-commerce 

Functional Area: IT Software - eCommerce, Internet Technologies 

Role Category: Programming & Design 

Role: Application Programmer

 Employment Type: Permanent Job, Full-Time 

Mid developer (New)

Knowledge in react JS, Javascript, HTML, CSS

Knowledge in React JS (Overview)

Fair understanding of redux and hooks

Coding Skills

About HighLevel

Founded in 2018, HighLevel LLC is a two tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call Center / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 15,000 agencies and 120,000 small & medium businesses with a 200+ strong team that works remotely across 15 nations.

About the role

We are looking for an experienced software engineer with strong technical and communication skills who has worked extensively on backend and frontend engineering systems that process large amounts of data at scale and manage services that handle thousands of requests every minute.

This role have equal mixture of backend and frontend responsibilities. 

You will be expected to be autonomous, guide other developers who might need technical help, collaborate with engineers from other teams, product managers and customer success and support representatives. 

Your Responsibilities

• Create new reporting features and improve the existing functionalities.
• Build backend & Frontend API features and architecture.
• Work cross-functionally across our platform, scheduling and appointments, CRM and automations teams.
• Drive performance through benchmarking and optimization.
• Work with a wide range of systems, processes, and technologies to own and solve problems from end to end.
• Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and products.
• Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter.
• Work on 1 to 2 products.

Core Skills

• 3-8 years of experience as a full-stack software engineer.
• 2+ years of experience with Vue.js.
• Proficient with various programming languages and frameworks including but not limited to Node.js, JavaScript, Python and TypeScript.
• Experience with Docker and Kubernetes.
• Experience with databases such as MySQL and MongoDB. Good to have a working knowledge of Redis and Firebase / FireStore.
• Experience with integration of various third party platforms including Google AdWords, Facebook Marketing APIs, Twilio, Google Analytics etc.
• Understanding of various tools and techniques around caching, concurrency, highly available, reliable and scalable systems. 
• Must be able to work with a team and collaborate remotely.
• You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
• You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
• Ability to stitch together many different services and processes together, even if you have not worked with them before.
• Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.
• Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
• Driven by product quality, and innately know how to balance trade-offs with time to launch new features.
• A keen eye for design and love to think about user flows and user experiences.

Additional Skills

• Experience with ElasticSearch
• Experience with the NestJS is a plus.
• Experience with databases profiling and query optimization..
• Experience working in the GCP (Google Cloud Platform) ecosystem.

Why should you join HighLevel?

HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel.

• It’s never somebody else’s job.
• We are passionately focused on adding value for our users.
• We deliver fast using lean principles. We go to market in weeks instead of quarters
• A good idea always gets tested.
• We take care of our team so our team can take care of our users.
• We embrace that improvement is constant and iterative.
• You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers.

About the team

Our cloud-based platform includes products for lead generation, ad conversion, landing pages, sales and marketing funnels, social media posting, marketing emails, SMS, calls, website pop-ups, online forms and lead activity tracking. 

The Reporting team is responsible for generating reports on top of key product areas such as Ad conversion, attribution, telephony, human rollover and many more. Our team builds features by tightly integrating with various third party platforms namely AdWords, Facebook Ads, Twilio and DialogFlow. We strive to drive the product adoption, maximize the engagement and to provide an additional value to the customer base. 

We serve thousands of businesses that uses integrations with third party ad platforms, phone systems as well as integration with our AI Assistant and Human Rollover system. Our team also covers reporting over sales attribution, appointments and agency user performance. Our B2B customers use these tools to optimize the lead generation, marketing ROI and also to always be in the know of their agency’s and agents’ performance . We are working to continuously improve the functionality of these tools to solve our customers’ business needs.

Job description :

iOS DEVELOPER :

What we are looking for

• BS/MS degree in Computer Science, Engineering or any relevant degree to the field
• Proven working experience in software development
• A deep familiarity with Swift and Cocoa Touch
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle

• Perks of working at an IT company is you get to work with the coolest products
• Our work is acknowledged internationally hence you will get good exposure to the international market too
• We love when employees have a good work-life balance so 2nd and 4th Saturdays are an off for you to stay with your family and friends
• We are a group of millennials working together so we assure you that there won't be a boring day at work

About Us:

Pixster Studio is a fast-growing tech company focused on building and marketing mobile applications. Despite being such a young company, we've already achieved notable results, with over 10M downloads of our apps, and millions of users active every month. Our goal? Becoming the #1 app developer and publisher in India. And our ambitions don't end there! We invest immensely in our team, and we couldn't be more proud of each other. We are a group of extremely young, talented, and ambitious software engineers, marketer, and graphic designers. We work from our amazing headquarters in Ahmedabad. We're always on the lookout for people that want to be part of our ber-challenging journey to build one of the greatest tech companies in the India. 

Client: MNC (WFO)

Role: DOT NET DEVELOPER

Exp: 4 years to 6 years

CTC : UPTO 30 lpa.

NOTE:Serving notice period (30days/immediate joiner.

Candidates from Bangalore location only apply.

• Hands-on working knowledge and experience is required in:

• Extensive experience working on C#, .net and .net core frameworks
• Relational Databases (SQL Server, Oracle, PostgreSQL, etc.)
• NoSQL Databases (Mongo, Cloud Spanner, etc.)
• Agile Methodologies (Scrum, TDD, BDD, etc.)
• Experience working with distributed teams across regions and time zones
• Strong organizational skills
• Display detailed, critical, quality-oriented, skeptical thinking about the product

• Experience with several of the following tools/technologies is desirable:

• GIT, Jira, Jenkins, SharePoint, Visual Studio Code.
• Microservices Architecture, Domain Driver Design, Test Driven Development is a bonus
• Design Patterns and implementing the Design Patterns
• Development of Complex Application and System Architectures
• Data Structures and Algorithms using Typescript, C# and .NET
• Experience working in Google Cloud will be a big bonus as all our systems are in the Cloud
• Knowledge of REST and gRPC API’s is a bonus

• Knowledge of the following technologies is a plus:

• Continuous Integration and Continuous Delivery Tools like GitHub, Git, etc.
• Containerization Technologies (Docker)

Designation: Specialist - Cloud Service Developer (ABL_SS_600)

Position description:

• The person would be primary responsible for developing solutions using AWS services. Ex: Fargate, Lambda, ECS, ALB, NLB, S3 etc.
• Apply advanced troubleshooting techniques to provide Solutions to issues pertaining to Service Availability, Performance, and Resiliency
• Monitor & Optimize the performance using AWS dashboards and logs
• Partner with Engineering leaders and peers in delivering technology solutions that meet the business requirements 
• Work with the cloud team in agile approach and develop cost optimized solutions

Primary Responsibilities:

• Develop solutions using AWS services includiing Fargate, Lambda, ECS, ALB, NLB, S3 etc.

Reporting Team

• Reporting Designation: Head - Big Data Engineering and Cloud Development (ABL_SS_414)
• Reporting Department: Application Development (2487)

Required Skills:

• AWS certification would be preferred
• Good understanding in Monitoring (Cloudwatch, alarms, logs, custom metrics, Trust SNS configuration)
• Good experience with Fargate, Lambda, ECS, ALB, NLB, S3, Glue, Aurora and other AWS services. 
• Preferred to have Knowledge on Storage (S3, Life cycle management, Event configuration)
• Good in data structure, programming in (pyspark / python / golang / Scala)