Customer Success Engineer (US Shift)

Job Title: KDB+ Developer (Q Programming)

Location: Mumbai, India

Experience: 3 to 5 Years

Employment Type: Full-time

Job Description

We are seeking a highly skilled KDB+ Developer with hands-on experience in Q programming language to join our dynamic team in Mumbai. As part of our organization, you will play a key role in designing, developing, and maintaining time-series databases and analytics systems for high-performance financial applications.

Key Responsibilities

Develop and maintain KDB+ databases and applications.

Design, implement, and optimize data models and queries using Q programming language.

Work closely with stakeholders to gather requirements and deliver technical solutions for large-scale, real-time analytics.

Integrate KDB+ with other technologies and platforms.

Troubleshoot and resolve issues in the KDB+ environment to ensure optimal performance and uptime.

Collaborate with cross-functional teams to deliver end-to-end solutions in a fast-paced environment.

Required Skills and Qualifications

3 to 5 years of experience in KDB+ development with strong proficiency in Q programming language.

Expertise in building scalable, high-performance applications using KDB+.

Strong analytical and problem-solving skills.

Familiarity with real-time data processing and time-series databases.

Knowledge of financial markets and trading systems is a plus.

Ability to work collaboratively in a team-oriented environment.

Excellent communication skills and attention to detail.

Preferred Skills

Knowledge of Python, Java, or other programming languages is a bonus.

Experience in Linux/Unix environments.

Exposure to cloud technologies is an added advantage.

If you are passionate about working on large-scale data systems and solving complex problems, we would love to hear from you!

Job Description (Business Development Executive)

Role- BDE

Experience: 2–4 Years

Employment Type: Full-time

About the Role:

We are seeking a proactive and ambitious Business Development Executive with 2–4

years of experience and proven expertise in LinkedIn Sales Navigator. In this role, you'll

focus on identifying potential clients, building strong relationships, and generating highquality

leads to drive revenue growth.

Key Responsibilities:

● Leverage LinkedIn Sales Navigator to research, identify, and connect with

potential B2B and C2C clients.

● Initiate outreach campaigns using InMails, messages, and strategic networking.

● Qualify leads and schedule meetings for the senior sales or leadership team.

● Understand client needs and position relevant services/solutions effectively.

● Maintain and manage a healthy sales pipeline through consistent follow-ups.

● Collaborate with marketing and sales teams to align lead generation efforts.

● Track interactions and progress using CRM tools (e.g., HubSpot, Zoho,

Salesforce).

● Provide regular reports on lead quality, response rates, and campaign

performance.

Requirements:

● Bachelor’s degree in Business, Marketing, or related field.

● 2–4 years of experience in business development, lead generation, or inside

sales.

● Strong hands-on experience with LinkedIn Sales Navigator.

● Excellent communication, interpersonal, and negotiation skills.

● Goal-oriented, self-motivated, and comfortable working independently.

● Familiarity with CRM platforms and sales tools.

● Experience in B2B sales or IT services/solutions (preferred).

We are looking for a Senior iOS Developer, who should be able to

1. Strong knowledge on iPad, iPhone And Mobile compatibility developments.
2. Solid understanding of iOS application architecture patterns (e.g., MVC, MVVM).
3. Proficient in working with RESTful APIs and integrating third-party libraries.
4. Strong knowledge of software engineering principles, design patterns, and best practices.
5. Familiarity with agile development methodologies.
6. Excellent problem-solving and analytical skills.
7. Ability to work independently.
8. Strong communication and interpersonal skills.

Roles and Responsibilities

· Supports customers by providing helpful information,

· Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Answering questions, and responding to complaints.

· Maintaining a pleasant work environment for your team

· Conducting quality assurance surveys with customers and providing 

feedback to the staff.

· Possessing excellent product knowledge to enhance customer suppor

· Handling Customer concerns and complaints in a timely manner

· Informing Customers of upcoming promotions, offers, updates and 

much more

· Courier Tracking, contacting courier people, give a feedback to 

customer

· Semi Voice process

  About Freespace* (a.k.a. Workplace Fabric)                

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions.

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric

What is on our offer?                                                                                                                                        

• An absolutely action packed, fun and demanding workplace lets our consultants to thrive in a team-based environment with passion, fun, pride and teamwork as our core values.
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career.
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge.

  Job Details                                                                                                                                                

Experience: (4-6 years) Mid-senior level. 

A user experience designer role is required for the overall solution interface design that is built by multidisciplinary teams in India and UK and used globally.  

The person 

• 4+ years of experience in a design role with demonstrated success. 
• Can think from product design to interaction design and graphic design understanding user psychology. A mix of both product management and UX design abilities. 
• Prototyping skills to make high fidelity interactive wireframes using Adobe XD, Sketch or similar tools. Experience in making data visualizations. Ability to conduct user research, understand stakeholder requirements and create UX strategy for the product.  
• Ability to develop design guides, set standards and drive rational and satisfying experiences.  Thinks through various scenarios, user flows and states of a product. 
• Makes sure the interface is intuitive/self-evident and has necessary visual cues to get users started. 
• Ability to filter the ethos of the company which is focused on simplicity and choice into every feature of design. 
• Collaborate with the product and engineering teams to ship products. 
• Keep abreast of competitor products and industry trends. 
• Should have great attention to detail. 
• To showcase a portfolio of works that demonstrate the desired skills. Ideally have an Interaction Design or related degree at the bachelor or master level.  

Big-Plus Skills:

Should be well versed with

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Qualifications:

1. Minimum 3 years of experience in Product design using latest prototyping techniques
2. A degree in B.Tech/BE required.
3. Outstanding written and verbal communication skills and interpersonal skills

 Key Behavior                                 

• Ability to lead a project with complete ownership of project delivery
• Clear thinker with a systematic problem-solving approach
• Unafraid to own mistakes
• Enthusiastic, analytical, creative, innovative and confident

Data Sutram is a Alternate Data Intelligence Enterprise that uses the power of external data sources to create key insights that generate value for businesses. It is one of the fastest growing companies in the space of Artificial Intelligence & Location Analytics in India and is funded by Indian Angel Network (IAN), 100x.VC (led by Sanjay Mehta) and the IIFL Fintech Fund (2021). It has been recognized as one of the ten startups in NetApp Global Accelerator Programme.

About the Role:
As Product (UX/UI) Designer at Data Sutram, you will be responsible for collecting and translating user insights into delightful experiences. Ultimately, you shall create both functional and appealing beautiful features that address our customer's needs and help us grow our customer base. You will use your creativity and eye for design – along with your technical knowledge – to develop great experiences. You'll work with a product manager, communications strategist and our development team. Together you shall deliver UI mockups, prototypes, MVPs and final products.

In this role, you'll have the privilege of being the voice of our customers and translate their needs into user-friendly designs. You will have a direct impact on the customer's user-experience of our product.

Responsibilities:

• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows and sitemaps
• Design graphic user interface elements, like menus, tabs and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs & videos for marketing Data Sutram products.
• Prepare and present rough drafts to internal teams and key stakeholders
• Interact with customers to identify and troubleshoot UX problems (e.g. responsiveness)
• Create Style Systems for DS Products of the future.

Skill Requirements:

• You know how to distill simplicity from complex user requirements.
• You know how to use the tools of the trade like, Figma, Sketch, Invision, Photoshop, Marvel, Overflow.
• You have experience in Product Marketing.
• You have experience with user research and translating insights from research to your designs.
• You have great communication skills both when interfacing with customers as well as when working with your team.
• Video Editing experience. (appreciated)
• You are able to lead complex projects from scratch.

Experience:

2-3 years of experience in UI/UX design

• Establish and maintain a trusted advisor relationship within the company’s IT, Commercial Digital Solutions, Functions, and Businesses you interact with
• Establish and maintain close working relationships with teams responsible for delivering solutions to the company’s businesses and functions
• Perform key management and thought leadership in the areas of advanced data techniques, including data modeling, data access, data integration, data visualization, big data solutions, text mining, data discovery, statistical methods, and database design
• Work with business partners to define ways to leverage data to develop platforms and solutions to drive business growth
• Engage collaboratively with project teams to support project objectives through the application of sound data architectural principles; support a project with knowledge of existing data assets and provide guidance on reusable data structures
• Share knowledge of external and internal data capabilities and trends, provide leadership, and facilitate the evaluation of vendors and products
• Utilize advanced data analysis, including statistical analysis and data mining techniques
• Collaborate with others to set an enterprise data vision with solid recommendations, and work to gain business and IT consensus

Basic Qualifications

• Overall 10+ years of IT Environment Experience.
• 3+ years of experience partnering with business managers to develop technical strategies and architectures to support their objectives
• 3+ years in Azure Data Factory.
• 2 +azure data bricks, azure cosmos DB, multi-factor authentication, event hub, azure active directory, logic apps.
• 2+ years of hands-on experience with analytics deployment in the cloud (prefer Azure)
• 5+ years of delivering analytics in modern data architecture (Hadoop, Massively Parallel Processing Database Platforms, and Semantic Modeling)
• Demonstrable knowledge of ETL and ELT patterns and when to use either one; experience selecting among different tools that could be leveraged to accomplish this (Talend, Informatica, Azure Data Factory, SSIS, SAP Data Services)
• Demonstrable knowledge of and experience with different scripting languages (python, JavaScript, PIG, or object-oriented programming like Java or . NET)

Preferred Qualifications

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• 2+ years of experience designing solutions leveraging Microsoft Cortana Intelligence Suite of Products [Azure SQL, Azure SQL DW, Cosmos DB, HDInsight, DataBricks]
• Experience with enterprise systems, like CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Ability to work independently, establishing strategic objectives, project plans, and milestones
• Exceptional written, verbal & presentation skills

We are urgently looking Azure Data Factory Engineers with 3 to 7 years of overall experience, having good experience on Azure Data Factory and SSIS.

Requirements:

• Qualification: Engineering Graduate.
• Years of Experience: 2+ yrs of relevant experience on Azure Data Factory & SSIS.
• Strong understanding of ETL/ELT concepts.
• Hands on experience on Azure Data Factory.
• Exposure of Cloud technologies, standards, and platforms.
• Sound knowledge of ADF pipeline, configuration, parameters, variables, Integration services runtime (part of Data Factory).
• Strong Experience on SSIS.
• Sound knowledge of implementing slowly changing dimensions and transactional, fact less, snapshot fact tables.
• Azure Data Warehouse.
• Knowledge on Azure components especially file storage and Azure Sql, Blob storage and Data Lake Gen2 storage (just used as a file system on the blob).
• Azure Data Migration tool.
• Well versed with RDBMS systems like Sql server, DDL, DML scripts.
• Sound knowledge of T-SQL and stored procedures.
• Strong Query writing skills, Scheduling tools.
• Ensure quality deliverable and ability to extend work hours if required.
• Azure Certification: Preferred.
• Ability to understand Customer requirements and convert the requirements into technical specifications.
• Ability to understand the overall solution and design components to fit the overall solution.
• Ability to take technical decisions and support the decisions with justifications.
• Ability to work in Agile manner.
• Ability to work independently without much guidance.
• Self-Motivated, team player, results oriented, strong Time Management skills.
• Excellent written and verbal communication skills.
• Willing to travel to outside India (Short term as well as long term)