Customer Success Engineer (US Shift)

Job Title : Azure DevOps Engineer

Experience Required : 7+ Years

Work Mode : Remote / Hybrid

Location : Remote

Notice Period : Immediate Joiners / Serving Candidates (within 20 days only)

Interview Mode : Face-to-Face or Virtual

Open Positions : 2

Job Description :

We are seeking an experienced Azure DevOps Engineer with 7+ years of relevant experience in DevOps practices, especially around Azure infrastructure, deployment automation, and CI/CD pipeline management. The ideal candidate should have hands-on expertise with Azure DevOps, GitHub, YAML, and Azure services, along with solid communication and coordination capabilities.

Mandatory Skills : Azure DevOps, GitHub Actions, YAML, Bicep, Azure services (App Gateway, WAF, NSG, CosmosDB, Storage Accounts), Unix scripting, and Azure Fundamentals certification.

Key Responsibilities :

• Manage deployments for Dynamics 365 and proxy applications
• Run and maintain ADO pipelines and GitHub Actions
• Ensure proper status updates on ADO Boards and deployed work items
• Coordinate with QA teams to execute smoke testing post-deployment
• Communicate deployment progress across team channels effectively
• Monitor deployment cycles, approval gates, logs, and alerts
• Ensure smooth integration of infrastructure and DevOps practices

Mandatory Skills :

• Minimum 7+ years in DevOps, with strong experience in Azure DevOps (ADO).
• Proven expertise in building pipelines using Azure DevOps and GitHub.
• Proficiency in Bicep, YAML scripting, and Azure Infrastructure-as-Code (IaC).
• Hands-on with Azure services like :
• App Gateway, WAF, NSG, CosmosDB, Storage Accounts.
• vNet, Managed Identity, KeyVault, AppConfig, App Insights.
• Basic Azure Fundamentals Certification (AZ-900).
• Excellent communication skills in English.

Nice to Have :

• Experience in managing large enterprise-scale deployments.
• Familiarity with branching strategies and monitoring tools.
• Exposure to Approval Gates and Deployment Governance.

Job Title: Non-Voice Process Executive

Job Description:

We are hiring 2025 graduate freshers for a Non-Voice Process role. Candidates from B.Com, BBA, BCA, B.Sc, and BA backgrounds are eligible to apply. This role involves handling backend operations, email/chat support, and data processing tasks.

Requirements:

• 2025 pass-out graduates (B.Com, BBA, BCA, B.Sc, BA)
• Good written communication skills
• Basic computer knowledge
• Willingness to work in night shifts

Benefits:

• One-way cab facility
• Freshers welcome
• Opportunity to start your career in a professional environment

Job Description: We are looking for an experienced Freelance HR Recruiter to support our hiring efforts on a per joining basis. The ideal candidate will have a proven track record in talent acquisition, with the ability to source and attract high-quality candidates for various roles within our organization.Responsibilities:• Partner with hiring managers to understand staffing needs and develop recruitmentstrategies.• Source candidates through online channels, social media, networking, and othercreative methods.• Review resumes and applications to identify qualified candidates.• Conduct phone screens and initial interviews to assess candidates' skills, experience,and cultural fit.• Coordinate interviews between candidates and hiring managers.• Provide feedback and recommendations to hiring managers throughout therecruitment process.• Manage candidate communication and ensure a positive candidate experience.• Track and report on recruitment metrics and outcomes.Requirements:• Proven experience as a Recruiter or similar role, preferably in a freelance capacity.• Solid understanding of full-cycle recruiting processes and best practices.• Excellent communication and interpersonal skills.• Strong sourcing and networking abilities.• Ability to work independently and manage multiple projects simultaneously.• Proficiency in using applicant tracking systems and other recruitment tools.• Bachelor's degree in Human Resources, Business Administration, or related field(preferred).• HR certification (e.g., PHR, SHRM-CP) is a plus.Benefits:• Flexible schedule and remote work opportunity.3• 3% of the annual CTC per candidate once they complete 90 days of tenure at the company.• Opportunity to work with a dynamic team and contribute to our growth and success.Join our team as a Freelance HR Recruiter and help us build a talented workforce to drive our organization forward. Apply today by submitting your resume and a brief cover letter outlining your relevant experience and availability.

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

As a SaaS DevOps Engineer, you will be responsible for providing automated tooling and process enhancements for SaaS deployment, application and infrastructure upgrades and production monitoring.

• Development of automation scripts and pipelines for deployment and monitoring of new production environments.

• Development of automation scripts for upgrades, hotfixes deployments and maintenance.

• Work closely with Scrum teams and product groups to support the quality and growth of the SaaS services.

• Collaborate closely with SaaS Operations team to handle day-to-day production activities - handling alerts and incidents.

• Assist SaaS Operations team to handle customers focus projects: migrations, features enablement.

• Write Knowledge articles to document known issues and best practices.

• Conduct regression tests to validate solutions or workarounds.

• Work in a globally distributed team.

What achievements should you have so far?

• Bachelor's or master’s degree in Computer Science, Information Systems, or equivalent.

• Experience with containerization, deployment, and operations.

• Strong knowledge of CI/CD processes (Git, Jenkins, Pipelines).

• Good experience with Linux systems and Shell scripting.

• Basic cloud experience, preferably oriented on MS Azure.

• Basic knowledge of containerized solutions (Helm, Kubernetes, Docker).

• Good Networking skills and experience.

• Having Terraform or CloudFormation knowledge will be considered a plus.

• Ability to analyze a task from a system perspective.

• Excellent problem-solving and troubleshooting skills.

• Excellent written and verbal communication skills; mastery in English and local language.

• Must be organized, thorough, autonomous, committed, flexible, customer-focused and productive.

JOB DESCRIPTION:

Role: Software Engineer (.Net Developer)

Location: Chennai

Experience: 3 – 5 years

Mandatory Skills 

• Should have good knowledge in Object Oriented Programming concepts. 
• Good knowledge in http://asp.net/" target="_blank">ASP.NET, MVC and C#
• Understanding of JavaScript, HTML5 and CSS. 
• Good Knowledge in SQL Server and RDBMS concepts.

Desired Skills set:

• Create systems with .NET framework 4.x / http://asp.net/" target="_blank">ASP.NET MVC / SQL Server 2008-2016 / WCF / Web Services / WebAPI based on the design specification.
• Ability to create and optimize SQL Server 2008-2016 stored procedures.
• Experience with JQuery or similar technologies.
• Knowledge on .Net Core is an added advantage.

Description:

• Understanding on performing analysis and design, and develop the small/large-scale systems.
• Responsible for developing new programs and proofing the program to develop needed changes to assure production of a quality product.
• Tests the written programs to ensure that logic and syntax are correct, and that program results are accurate.
• Document code consistently throughout the development process by listing a description of the program, special instructions, and any changes made in database tables on procedural, modular and database level.
• Strong grasp of OO principles
• 1+ years of development experience in OO languages such as C# and MVC architecture.
• Sound knowledge of SQL and database technologies
• Knowledge of Agile Methodologies such as Extreme Programming (XP) & Scrum

Educational Requirements:

B.E , MSc (CS), MCA

Applicant must have a min of 4 years of experience as a Java Developer and a Min of 2 years on Spring boot, Augular knowledge must, having an experience in Angular would be an added advantage.

Detailed JD

Resources with below skill sets :

- Angular JS

- Spring MVC

- Spring Boot

- Hibernate

- PostgreSQL

- Drools

- SVN

- Jenkins

- SonarQube

- Foresighted & good judgement in problem solving.

- Capable of paying attention to detail.

- Good analytical and logical thinking.

- Prioritizing and organizing

- Team Player with positive attitude.

- Process knowledge/Technical expertise

- Good Written and Verbal communication Skills

- Analyse & understanding of the SRS.

- Report queries on the SRS/Requirement.

- Prepare low level design document

- Prepare Unit test cases

• Can work independently on the Android Development platform
• Must have knowledge of both Java and Kotlin
• Good understanding of Architecture such as MVVM and MVP.
• Must have at least 3 Good quality Android apps in the portfolio to showcase