Customer Success Engineer (US Shift)

Location: Gandhinagar, Gujarat (On-site)

Experience Required: Minimum 2+ years

Salary Range: ₹20,000 – ₹25,000 per month

Role Overview

We are seeking a Female Social Media Manager with proven hands-on experience in managing and scaling brand presence across social media platforms. The candidate should be creative, organized, and capable of managing multiple tasks while coordinating with design and video teams. She will work closely with the Marketing Manager to execute strategies and ensure timely delivery of content.

Key Responsibilities:

• Develop and execute a comprehensive social media content strategy aligned with brand goals.
• Plan, create, and manage monthly content calendars for Instagram, Facebook, LinkedIn, YouTube, and other platforms.
• Coordinate with graphic designers and video editors, ensuring timely delivery of creatives and video content.
• Write compelling captions, post copies, and scripts tailored for different platforms.
• Be directly involved in content creation – including reels, behind-the-scenes, stories, and trending formats.
• Participate in company events to capture moments and create engaging, real-time content with audiences.
• Monitor, analyze, and report social media insights & performance metrics (reach, engagement, followers, conversions).
• Stay updated with the latest social media trends, tools, and algorithm changes to improve brand presence.
• Ensure brand voice and identity consistency across all digital touchpoints.
• Work in alignment with the Marketing Manager, reporting progress, challenges, and new ideas regularly.

Required Skills & Qualifications :

• Strong knowledge of social media platforms, insights, and analytics tools.
• Ability to create and manage content calendars effectively.
• Hands-on experience with tools like Meta Business Suite, Canva, Hootsuite/Buffer, etc.
• Strong copywriting & storytelling skills.
• Creative mindset with a passion for brand building and digital growth.
• Comfortable in front of the camera and actively involved in reels & content creation.

Warehouse Executive: Supporting all Warehouse related functions, Material Inspection, Quality monitoring, Packing, Material Sorting, Working Shortages. Good Excel command. ERP working experience.

Job experience with Heavy machinery warehouse like JCB, Escorts, Caterpillar etc.

We were founded in 2014 with a mission to develop and deliver applications to small businesses in India, using which these businesses can achieve new heights in their business.

Most of these companies lack behind because they can’t afford high end applications, and don’t buy these applications majorly because many of its features are not useful to their business. We develop customized applications as per customer’s business needs.

Founder & CEO - Karan Jain

Position - Frontend Engineer

Responsibilities

● Use markup languages like HTML to create user-friendly web pages

● Maintain and improve website

● Optimize applications for maximum speed

● Design mobile-based features

● Collaborate with back-end developers and web designers to improve usability

● Get feedback from, and build solutions for, users and customers

● Write functional requirement documents and guides

● Create quality mockups and prototypes

● Help back-end developers with coding and troubleshooting

● Ensure high quality graphic standards and brand consistency

● Stay up-to-date on emerging technologies

Requirements and skills

● Proven work experience of 4-5 years as a Front-end developer

● Hands on experience with markup languages

● Experience with JavaScript, CSS and jQuery

● Familiarity with browser testing and debugging

● In-depth understanding of the entire web development process (design, development and

deployment)

● Understanding of layout aesthetics

● Knowledge of SEO principles

● Familiarity with software like Adobe Suite, Photoshop and content management systems

● An ability to perform well in a fast-paced environment

● Excellent analytical and multitasking skills

● BSc degree in Computer Science or relevant field

• 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors. 
• 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka 

• Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features 

Job Title : Lead Generation Executive

• 
  Generate new business opportunities through cold calling
• Understand the Products features of (cloud , SAAS, SAP ect...) services, and value proposition clearly
• Develop a strategic plan to source and develop business opportunities at your assigned    accounts
• Researching potential leads from business directories, web searches, or digital resources
• Reach out to prospects via telephone and email to qualify leads
• Research and build new and existing accounts (i.e. adding contacts, sending emails, strategic calling)
• Conduct high level conversations with senior executives in prospect accounts
• Generate marketing qualified leads that are processed as new opportunities and assign to the sales team
• Duties include driving specific sales programs, outbound calling, and prospecting to grow IT Business
• Responsible for handling initial customer sales inquiries with the goal of selling new prospects and/or upgrading existing customers' products and services
• Will have enough knowledge to understand product features and the benefits to customers along with Industry vertical
• Pitching services and generate sales lead
• Establishing and maintaining appropriate pipeline to meet the requirements of the sales targets

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As a ORM Specialist, you will be responsible for online content, tracking and analysis of reputation factors and successful management of brand’s reputation.

• Facilitating problem resolution along with other questions
• Consistently creating an exceptional consumer experience with each contact via inbound / outbound post/ tweet/ email
• Ensuring that all written communication is carried out as per the set procedures
• Working towards enhancing and building the organization’s reputation by constantly measuring the effectiveness of your strategies
• Establishing policies and procedures, systems and standards that will avoid any negative impacts on the organization

Desired Candidate Profile

• A degree in digital marketing, social media marketing/branding is recommended
• Bachelors or Masters in Business Management or Mass Communication would be preferred
• Working knowledge/familiarity with social listening tools
• Minimum 2 years of Escalation handling experience on the Social Media Platform
• Experience in Customer Centric approach
• Excellent written communication skills
• Able to work under pressure
• Experience in FinTech industry would be an added advantage