Customer Support executive

Position Name : Product Engineer (Backend Heavy)

Experience : 3 to 5 Years

Location : Bengaluru (Work From Office, 5 Days a Week)

Positions : 2

Notice Period : Immediate joiners or candidates serving notice (within 30 days)

Role Overview :

We’re looking for Product Engineers who are passionate about building scalable backend systems in the FinTech & payments domain. If you enjoy working on complex challenges, contributing to open-source projects, and driving impactful innovations, this role is for you!

What You’ll Do :

• Develop scalable APIs and backend services.
• Design and implement core payment systems.
• Take end-to-end ownership of product development from zero to one.
• Work on database design, query optimization, and system performance.
• Experiment with new technologies and automation tools.
• Collaborate with product managers, designers, and engineers to drive innovation.

What We’re Looking For :

• 3+ Years of professional backend development experience.
• Proficiency in any backend programming language (Ruby on Rails experience is a plus but not mandatory).
• Experience in building APIs and working with relational databases.
• Strong communication skills and ability to work in a team.
• Open-source contributions (minimum 50 stars on GitHub preferred).
• Experience in building and delivering 0 to 1 products.
• Passion for FinTech & payment systems.
• Familiarity with CI/CD, DevOps practices, and infrastructure management.
• Knowledge of payment protocols and financial regulations (preferred but not mandatory)

Main Technical Skills :

• Backend : Ruby on Rails, PostgreSQL
• Infrastructure : GCP, AWS, Terraform (fully automated infrastructure)
• Security : Zero-trust security protocol managed via Teleport

Nature of Work:

This being an advanced level position in the S/W development team the individual is expected to:
Participate as a team member in all phases of the S/W lifecycle, including the analysis and design of S/W systems.

Participate in a detailed level of coding, code walk – through and unit testing of S/W modules.
Participate in integrated testing of product/ package.

Participate in difficult and typical coding assignments with responsibility of a small module consisting of 3 – 5 members.

Participate in exploration/ feasibility study of products.
Have a thorough understanding of the assigned product/ project.

Participate in generating technical documentation of products/ packages.

Providing technical training to the juniors.
Manage allocated resources, keep compliance with discipline and decorum of the organization.

Keep compliance with Systems and Procedures.

Reports to:

Project Manager
Skill Set:
Thorough knowledge of current technological trends in Web based Software 

Strong Working knowledge of JSF/JSP, Servlets, Spring, Web application development and Core Java

• Working knowledge of working with databases using EJB.
• Knowledge of Bug Tracking tool such as Jira, Bugzilla and source code version control systems (SVN, GIT)
• Knowledge of working in Scrum methodology.
• Good to have knowledge of SonarQube and Web Security Aspects.
• Knowledge of Responsive Front End Development using HTML5, JavaScript, CSS3, JQuery, Ajax and JSON.
• Should be able to write test cases for the feature.
• Ability to gather and analyze data & draw logical conclusions

∙         Understanding of company’s vision & goals, business operations

and market

∙         Clear and concise oral and written communication skills

∙         Ability to establish and maintain effective work relationships at

all levels

∙         Great passion for S/W development.

∙         Ability to mentor and guide the juniors.

Office Address:

Tech Mahindra Ltd

• Designing, coding, and debugging software using J2EE, Spring boot,Microservices ,AWS .
• Work closely with Solution architects to understand the architecture
  design and implement software designs accordingly.
• Improving the performance of existing software.
• Providing training to other engineers and code review.
• Maintaining and upgrading existing software.
• Recommending new technologies that can help increase productivity.
• Supervising and overseeing the technical aspects of projects.
• Investigating software-related complaints and making necessary adjustments to ensure optimal software performance.
• Regularly attending team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
• Mentioning Software engineers on correct coding practices.