Customer Support executive

• Ruby

• Rails framework

• MySQL

• API development

• Design Patterns

Develop, test, and maintain all APIs

• Manage and maintain SQL and No-SQL tables, data, and stored procedures within all databases

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement

• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive code to enhance the user experience and support analytical products

• Troubleshoot and diagnose production issues

Responsibilities:

• Execute campaigns on Facebook, Google Ads & other portals to drive growth.
• Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.
• Analyzing & Reporting of Data & executing changes based on learnings.
• Coordinate with the design team to ensure campaign implementation.
• Planning & Testing of creatives & Audiences.
• Work on creatives & communication for the ads on various portals.

Must Haves: -

Experience: 1.5 - 2 years in Performance Marketing

Good written and verbal communication skills.

Knowledge of Microsoft Excel

Job Summary:

We are seeking a talented UI/UX Designer with 3D animation and design experience to join our team. The ideal candidate will be responsible for designing user-friendly interfaces for web and mobile applications, with a focus on 3D animation and design. The successful candidate will work closely with our development team to ensure that the user interface is optimized for usability and the overall user experience.

Responsibilities:

Design and develop user interfaces for web and mobile applications that are visually appealing and easy to use.

Utilize 3D animation and design techniques to create dynamic and engaging user interfaces.

Collaborate with cross-functional teams to identify user requirements and design solutions that meet their needs.

Conduct user research to identify user needs and preferences, and incorporate feedback into design iterations.

Create wireframes, prototypes, and mockups to illustrate design concepts and demonstrate the user flow.

Develop and maintain design standards, templates, and guidelines to ensure consistency and brand recognition across all applications.

Stay up-to-date with the latest UI/UX trends and techniques and incorporate them into design work.

Create high-quality 3D models, textures, and animations for use in applications.

Work closely with the development team to ensure that designs are implemented accurately and efficiently.

Requirements:

Bachelor's degree in a related field such as graphic design, animation, or computer science.

Proven experience in UI/UX design, with a focus on 3D animation and design.

Proficiency in design tools such as Sketch, Adobe Creative Suite, and 3D modeling software.

Knowledge of HTML, CSS, and JavaScript.

Experience conducting user research and incorporating feedback into design iterations.

Strong portfolio showcasing relevant design work.

Excellent communication and collaboration skills.

Ability to work independently and manage multiple projects simultaneously.

Softobiz Technologies is a leading organization among the IT organizations supplying its products along with the services in the form of Product development and Web-Application development.

This role requires you to travel to onsite for 3 Months

Location – Hyderabad/Mohali

Digital Solutions Architect 

Experience required: 

• Minimum of 15 years of experience in IT industry. 
• Experience Architecting, Designing Solutions across Enterprise Business Systems specifically in Digital Space to develop robust digital architectures, utilising Cloud Computing, API’s based Integration and Data Analytics. 
• Experience in performing peer review and validation of others Architecture Designs & Architecture Design Patterns. 
• Experience in requirements elicitation, technology research, exploration of business opportunities for compiling highly professional options analyses and assessing them against a set of criteria that supports the solution recommendation(s). 
• Experience in specifying and designing large or complex systems/solutions that clearly translate and/or articulate the business specifications and benefits into the proposed solution design(s). 
• In Depth knowledge in Architecture, Design Principles of utilising IaaS, PaaS such as AWS, Azure, Hybrid Cloud etc to Design & Build Web, Mobile Applications for those Infrastructure Platforms. 
• In Depth knowledge of Best Practices around Cloud Platform Architectures. 
• In Depth knowledge in Architecture, Design Principles of Web 2.0, Mobile App Technology and emerging Web 3.0 standards and staying updated on Industry Trends such as AI, ML, RPA etc. 
• Excellent written and verbal communicator with ability to engage & influence stakeholders at all levels. 
• Ability to work in an Agile environment. 
• Bachelor’s degree in computer science or information Technology. 
• Demonstrated knowledge of TOGAF, ITIL (nice to have). 

Responsibilities: 

• Ability to Architect, design application software using the languages and technologies of the .NET framework.  
• Ability to Design, Develop and improve an application software and design technical architecture supported by writing technical and functional documentation. 
• Work closely with Product Owners, Business Analysts, Project Managers, Other Vendors and various other Business Stakeholders. 
• Ability to vet the Business Requirements Definition (BRD), put forward Solution Options, provide improvements for innovation and provide Solution Governance. 
• Produce Robust Digital Architecture Framework utilizing Industry Standard Architectural & Design Principles and present it back to Architecture Community and Forum. 
• Ability to present the Solution Architectures, Designs to Architecture Review Board (ARB) for Endorsement. 
• Ability to scope, prioritise and deliver work within time-bounded sprints. 

Tech Skills Required: 

• Experience working with .NET framework or relevant experiences (Essential) 
• Experience working with JavaScript frameworks such as ReactJS, Node.js, etc. 
• Experience working with Swift or Kotlin eco system, Android app development eco system. 
• Experience design, build web-based applications in C#, HTML, JavaScript, VBScript/ASP, .NET. 
• Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle. 
• Experience working in agile methodology using tools such as JIRA, Bitbucket, Confluence etc. 
• No SQL, RDBMS, Graph, Message Queues. 

• Good knowledge of Facebook (App install & Lead Generation campaigns), Google Ads (Display, SEM & YouTube) and Email campaigns.
• Should be data driven & able to ideate copies, creatives and conceptualize campaigns.
• Experience to handle decent sized Digital budgets would be an added advantage.
• Proficiency in Keywords research and keywords competition Analysis
• Proficiency in creating reports using Google Sheets/Excel.
• The Digital Specialist will be tasked with analyzing user experience data, initiating digital projects, reporting on planned and current strategies, leading effective digital marketing strategies, and ensuring that projects are executed within budget.
• You will play a pivotal role in growing our business, customer base, and improving user experience.
• Brainstorm new and creative growth strategies
• Research on latest digital tools and interactive trends for effective digital marketing.

Ideal Candidate

• 2+ years of hands-on experience in managing digital marketing campaigns.
• Knowledge of Analytic tools like Google Analytics, etc.
• Proficient in Google sheets/Excel
• Familiarity with social media trends
• Excellent communication skills
• Creativity and commercial awareness
• Proven Experience of handling a team

• Passionate about search & AI technologies. Open to collaborating with colleagues & external contributors.
• Good understanding of the mainstream deep learning models from multiple domains: computer vision, NLP, reinforcement learning, model optimization, etc.
• Hands-on experience on deep learning frameworks, e.g. Tensorflow, Pytorch, MXNet, BERT. Able to implement the latest DL model using existing API, open-source libraries in a short time.
• Hands-on experience with the Cloud-Native techniques. Good understanding of web services and modern software technologies.
• Maintained/contributed machine learning projects, familiar with the agile software development process, CICD workflow, ticket management, code-review, version control, etc.
• Skilled in the following programming languages: Python 3.
• Good English skills especially for writing and reading documentation