Customer Support executive

Company Overview 

Boolment Software Development Pvt. Ltd. is a fast-growing technology company delivering innovative software solutions across diverse industries. Our mission is to empower businesses through scalable and high-quality technology products. We foster a culture of innovation, collaboration, and continuous learning, providing employees with opportunities to work on cutting-edge technologies and projects. 

Job Title: Video Editor 

Department: UX/UI 

Location: Gurgaon, Haryana 

Employment Type: Full-Time / Internship (3 months) 

Working Mode: On-site 

Shifts: 6 Day (9:30 AM – 6:30 PM)  

Reporting To: Manager 

Vacancies: 3–5 

Experience: 0–3 years (Freshers eligible) 

Salary Range: ₹3 LPA – ₹6.5 LPA | Internship Stipend: ₹0–₹15,000/month 

Job Purpose / Summary: 

We are seeking a creative and detail-oriented Video Editor to produce engaging, high-quality videos for multiple platforms. The role involves editing, motion graphics, audio mixing, and post-production work to deliver visually appealing content that aligns with client objectives and project requirements. 

Key Responsibilities: 

• Edit raw footage into polished, professional videos that tell a compelling story and meet client requirements. 
• Trim, assemble, and sequence clips to maintain coherence, pacing, and visual appeal. 
• Apply audio, sound effects, background music, and voiceovers to enhance video quality. 
• Incorporate motion graphics, visual effects (VFX), transitions, and animations using After Effects or similar tools. 
• Optimize videos for multiple platforms (YouTube, Instagram, TikTok, LinkedIn, and Facebook) with correct aspect ratios and compression settings. 
• Perform color correction, color grading, and visual enhancement to ensure a cinematic look. 
• Manage and organize project files, assets, and video libraries efficiently. 
• Collaborate with content creators, designers, and project managers to align on creative vision. 
• Stay updated with video trends, emerging formats, and platform-specific best practices. 
• Ensure timely delivery of video projects while maintaining high-quality standards. 

Skills (Must-Have / Technical Skills): 

• Expertise in video editing software: Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve. 
• Motion graphics and animation skills: Adobe After Effects, Cinema 4D. 
• Knowledge of audio mixing, sound design, and music synchronization. 
• Strong understanding of video formats, resolutions, codecs, and aspect ratios. 
• Proficiency in color correction and grading tools. 
• Basic knowledge of storyboarding and script interpretation. 
• Familiarity with social media video trends, short-form content, reels, and TikTok videos. 

Good-to-Have Skills: 

• 3D animation and motion tracking (Blender, Maya) 
• Basic graphic design skills (Photoshop, Illustrator) 
• Knowledge of AI-assisted video editing tools (Runway, Pictory, Descript) 
• Experience in multi-camera editing 

Qualifications: 

• Degree in Film Production, Media Arts, Digital Media, or related field preferred (not mandatory). 
• Certification in relevant video editing software is required. 

Preferred Candidate Profile: 

• Creative mindset with strong attention to detail. 
• Ability to work under pressure and meet deadlines. 
• Good communication skills for collaboration with team members. 
• Passion for storytelling and visual content creation. 

Compensation & Benefits 

• Competitive salary (based on experience). 
• Health & Medical Insurance, Gratuity, and Retirement Benefits. 
• Paid Leaves, Travel Reimbursements, and Performance Bonuses. 
• Access to training programs, certifications, and mentorship. 
• Cross-functional exposure and opportunities for career growth and advancement 

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Overview

We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics Orth myriad of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.

Roles and Responsibilities

The Business Development Associate would be responsible for the following duties:

• Prospecting and Lead Generation: Identify and qualify potential customers within the construction industry, including contractors, architects, engineers, and project managers.
• Sales Cycle Management: Manage the entire sales process from initial contact to closing, including needs assessment, solution presentation, negotiation, and contract execution.
• Relationship Building: Develop and maintain strong relationships with clients, partners, and industry influencers
• Market Analysis: Conduct market research to identify industry trends, competitor activities, and customer needs.
• Sales Presentations: Prepare and deliver compelling sales presentations to showcase the benefits of our software solutions to potential customers.
• Customer Support: Provide pre-sales and post-sales support to ensure customer satisfaction and loyalty.
• Sales Reporting: Track sales performance, analyze data, and provide regular reports to management.

Requirements:

• Proven experience in sales, preferably within the construction or technology industry.
• Strong understanding of the construction industry and its challenges.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong negotiation and problem-solving skills.
• Passion for technology and a drive to succeed in a fast-paced environment.

Key Responsibilities:

● Develop digital marketing strategies for online channels (social media, email, website, search engines). ● Manage content creation for websites, blogs, social media, and other digital platforms. ● Analyze and report on performance using analytics tools (Google Analytics(GA4), SEMrush, Search Console etc.) to adjust campaigns and improve results. ● SEO Optimization: Implement search engine optimization techniques to increase organic search visibility and rankings. ● PPC Campaigns: Manage paid advertising campaigns (Google Ads, Facebook Ads, etc.) to drive traffic and maximize ROI. ● Social Media Management: Plan and execute social media campaigns, engage with followers, and analyze engagement metrics. ● Email Marketing: Develop email campaigns that promote products/services, maintain customer relationships, and drive conversions. ● Collaborate with teams like design, sales, and product development to create cohesive marketing campaigns.

Requirements

Principle Engineerin R& D

REPORTING

Manager (R&D)

RESPONSIBILITIES

• Requirement gathering, analysis and grooming: Gather requirements from various stakeholders analyze product requirements and translate requirements into product specifications.
• Prepare Robust/future proof and easily scalable Design and architecture
• Shown strength and experience in one or more of the following areas: application architecture, solutions architecture, software systems architecture, and data architecture.
  
  
• Strong technical background which facilitates interaction with software development team and a demonstrated ability to think strategically about business, product, and technical challenges
• Mentor and guide team members technically to produce high quality output
• Work closely with geographically distributed teams and collaborate with cross team leads to define, implement and consume services/components/modules.
• To ensure timely compliance of product development cycle.

MAIN TASKS

• To Independently Specify, Design, Develop, prototype, test and verify, software modules for large size Displays, following all relevant procedure.
• To independently Develop/orient the team to develop necessary software  and test applications for testing, debugging and verification of own as well as other Designs.

• To collaborate in an international team of experienced software and hardware engineers.

COMPETENCE REQUIREMENTS

MUST HAVE:

• Qualified as B.E / B.Tech / M.E / M.Tech in Electronics Engineering / Computer Science.
• Following technical skills/Experience in:D
• NodeJS 
• Typescript 
• Angular 2 (Framework) 

• Knowledge of Agile/ Scrum/ Test Driven methodologies is a plus

YEARS OF EXPERIENCE:

10-12 years of post-degree relevant experience.                                                      

Job Description

We are looking for experienced backend developers to join our core engineering team for building and scaling low latency, fault tolerant and robust systems. It's an ideal opportunity for self-driven individuals who love to find innovative solutions.

Daily Responsibilities

• Own and manage team processes, releases, and systems
• Work with the product and business teams to identify scopes of improvements
• Architect solutions for new features and scaling existing infrastructure
• Identify engineering targets, monitoring, reports, alerts requirements
• Create microservices and tools, manage servers (AWS), create reports etc.
• Ensure the performance and security of the application/systems.

Requirements

• Must have a good understanding of client and server architecture
• Must have a good understanding of Node.js, MongoDB, Express
• Must be proficient with git
• Must be familiar with ES7 syntax and TypeScript
• Must have knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

SDE- Mobile

Skills: Xamarin,C#, MVVM.MVp,Data Structures, Native App development

Experience: 5 -8 Yrs

Education: B.Tech/B.E(Mandatory)

Status: Open

 Mobile Dev, 5+Years  Xamarin, C#,NativeAndroid / iOS development using Xamarin, BLE communication