Roles and Responsibilities
· Understanding the customers needs to help them explore our software & resolve customer complaints quickly.
· Understanding clients requirement
· Identify key staff in client companies to cultivate profitable relationships.
· Taking care of customer requirements and co-ordinate with tech team to get the resolution.
· Be clear on the potential ROI you can bring from a customer
· Identify new sales opportunities within existing accounts to retain a client-account.
· Work collaboratively with the sales team members to achieve team targets.
· Promote high-quality sales and customer service processes.
· Coordinate with internal team to get the issue resolves as soon as possible
Qualifications
Desired Candidate Profile
· 0 - 2 Years of experience in (SaaS) industry.
· Via Phone/Email
· Problem-solving attitude.
· Ability to train employee as well as clients
· Upselling & Cross selling
· Aptitude for learning tech products
· Customer relationship management.
· Proactive and willing to improve on processes.
About iMocha
iMocha is a Leader in Digital Skill Assessment for Global Enterprises. iMocha’s suite of products for recruitment and L&D are now empowering users across 1000+ organizations in 70 countries to digitize their recruiting and upskilling operations. Currently we are growing by 250% Year-On-Year. With several awards and recognition in its kitty, we have been awarded as No. 1 PaaS Company of India by Microsoft. We are also featured in ‘Google’ as top recruitment tool and recognized by ‘Forbes’ as top methods of screening applicants.
We care for our employees and follow a ‘Work Happy Culture’ where we have flexible office timings and consider every employee as an asset to the company. And YES... We do not track your working hours and a strict ‘NO’ to micro-management so that the work-life balance is maintained. Moreover, iMocha is ‘Great Place to Work’ certified with 4.9 ratings on Glassdoor. And guess what? The CEO of Microsoft also talks about iMocha. Here is what Satya Nadella has to say how iMocha assists recruiters to increase pace of hiring- https://www.youtube.com/watch?v=XwyAIwtfiUM&t=194s
For more details, visit us – https://www.imocha.io
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HeadSpin is a startup organization, and we are revolutionizing the way developers test, monitor and optimize their applications. The company is building a first-of-its-kind global mobile device cloud platform that allows apps to instantaneously run on real devices across global mobile carrier networks. HeadSpin provides powerful, actionable, data which pinpoint any problems in the app and enable developers to fix these issues before launch. HeadSpin integrates seamlessly with your development workflow and requires no changes to your app. The HeadSpin mobile platform is now in 80 countries and 140 cities worldwide, supporting over several hundred cellular networks and over 2,000 mobile devices. Using HeadSpin’s service, developers can launch products with the confidence that their applications will work in all the conditions that their users will experience. HeadSpin is funded by Google Ventures, Nexus Venture Partners, ICONIC , Danhua Capital and other blue-chip investors.
About the Role
We are looking for Inside sales associates who will be responsible for finding and generating leads through different sources, qualifying them and converting them to meetings for product demos. Person will speak with CIOs/CDOs/App development/QA organizations in different companies across the US and follow up once the meetings are done to sales closures. You will be joining a unique team. People who succeed at HeadSpin have a sense of urgency, a self-driven mindset, a commitment to customer success, and enthusiasm about pushing the edge…as well as a sense of humor We provide interesting work, a great product, new things to learn, and the freedom to make the job work the way you like it. A strong work ethic and a drive to produce results are essential.
What You'll Do
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2+ years of proven SaaS Enterprise sales closing experience, and consistent overachievement of quotas
Bachelor's degree (or equivalent work experience) business, marketing and sales or related field of study
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Passion for technology and using it to solve business problems
Creative & strong solution selling skills
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Outstanding verbal and written communication skills in English
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Irfan Ali HR
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