Customer Marketing Specialist

Job Description

• Workshop Planning: The ability to design and structure the workshop effectively, including setting objectives, creating agendas, and selecting appropriate activities or exercises.
• Time Management: Keep workshops on track, ensuring discussions stay focussed, and that all key topics are covered within the allocated time.
• Group Dynamics Management: Managing different personalities in the room, ensuring active participation from everyone, and resolving conflicts or dominant voices in discussions.
• Guiding Conversations: Leading discussions in a way that helps participants focus on business goals, challenges, and user needs without going off-topic or into irrelevant details.
• Understanding Business Needs: Listening attentively to identify the underlying business problems, goals, and constraints customers face.
• Empathy: Demonstrating an ability to understand the customer’s perspective, challenges, and concerns, and responding thoughtfully.
• Clarifying Questions: Asking insightful, clarifying questions to dig deeper into customer feedback and gain a fuller understanding of their business.
• Clear Explanation: Being able to explain design concepts, processes, and technical ideas in simple, non-jargon language that aligns with the business's understanding.
• Verbal and Visual Communication: Using both verbal explanations and visual aids (e.g., diagrams, sketches, or prototypes) to convey ideas effectively.
• Presenting Ideas: Confidently presenting information, summarising key points, and ensuring that clients understand the value of design thinking in solving their business challenges.
• Understanding Business Goals: The ability to comprehend the customer’s industry, market position, competition, and long-term goals to tailor the design solutions accordingly.
• Synthesising Information: The ability to take large amounts of input from different stakeholders and distill it into clear insights, key problems, and actionable objectives.
• Building Trust: Establishing a rapport with clients and making them feel comfortable sharing information about their business, challenges, and goals.
• Managing Tensions: Skilfully navigating tense or difficult conversations and maintaining a constructive, solution-oriented atmosphere throughout the workshop.
• Showcase: Showcase your work internally to the design team and other stakeholders.
• Team & Mentorship: Should be a team player and help/guide others when needed.

Requirements

• Visual design: Exceptional user interface design skills with a deep understanding of color theory & layouts and how they influence decision making.
• Motion Design: Good understanding of motion design and hands on experience with Lottie animations.
• Graphics design: Should know where to use what graphics and also use AI tools to when needed.

Tools - Adobe suite, Figma

1. Cultivate and maintain string relationships with exixting clients to understand their business needs and objectives,
2. Develop and implementeffective strategiesfor client acquisitionand market expansion

Required Skills - B2B sales, staff augmentation , client acquisition, IT staffing

Exp-Min 10 Years

Location Mumbai

Sal-Nego

Powerbi, Tableau, QlikView,

Solution Architect/Technology Lead – Data Analytics

Role

Looking for Business Intelligence lead (BI Lead) having hands on experience BI tools (Tableau, SAP Business Objects, Financial and Accounting modules, Power BI), SAP integration, and database knowledge including one or more of Azure Synapse/Datafactory, SQL Server, Oracle, cloud-based DB Snowflake. Good knowledge of AI-ML, Python is also expected.

• You will be expected to work closely with our business users. The development will be performed using an Agile methodology which is based on scrum (time boxing, daily scrum meetings, retrospectives, etc.) and XP (continuous integration, refactoring, unit testing, etc) best practices. Candidates must therefore be able to work collaboratively, demonstrate good ownership, leadership and be able to work well in teams.
• Responsibilities :
• Design, development and support of multiple/hybrid Data sources, data visualization Framework using Power BI, Tableau, SAP Business Objects etc. and using ETL tools, Scripting, Python Scripting etc.
• Implementing DevOps techniques and practices like Continuous Integration, Continuous Deployment, Test Automation, Build Automation and Test-Driven Development to enable the rapid delivery of working code-utilizing tools like Git. Primary Skills

Requirements

• 10+ years working as a hands-on developer in Information Technology across Database, ETL and BI (SAP Business Objects, integration with SAP Financial and Accounting modules, Tableau, Power BI) & prior team management experience
• Tableau/PowerBI integration with SAP and knowledge of SAP modules related to finance is a must
• 3+ years of hands-on development experience in Data Warehousing and Data Processing
• 3+ years of Database development experience with a solid understanding of core database concepts and relational database design, SQL, Performance tuning
• 3+ years of hands-on development experience with Tableau
• 3+ years of Power BI experience including parameterized reports and publishing it on PowerBI Service
• Excellent understanding and practical experience delivering under an Agile methodology
• Ability to work with business users to provide technical support
• Ability to get involved in all the stages of project lifecycle, including analysis, design, development, testing, Good To have Skills
• Experience with other Visualization tools and reporting tools like SAP Business Objects.

• 2-8 years of experience in frontend development
• Hands-on experience of Minimum 2 years into ReactJS with 6 months in Redux
• Hands on with Core web fundamentals: HTML, JavaScript, and CSS.
• Good exp in JavaScript Libraries like jQuery.
• Have delivered project on ReactJS and played key role

Testing Lead

Roles and Responsibilities
We are looking for a highly-skilled test automation engineer to automation testing. Who has experience in Selenium with Either Java/C#/ Python.

• Working experience of a minimum of 6+ years in Test automation using Selenium or other similar tools.
• QA experience with manual testing of web sites, web services and backend applications in windows.
• Working knowledge on tools like Jenkins, JIRA and Github.
• Contribute towards the automation of performance flows using JMeter.
• Should have Positive Attitude to Learn the Functionality of Application with quick turn-around time.
• Record problems and issues in accordance with the project's problem and issue management plans.
• Creating, enhancing, debugging, and running the test cases.
• Work with the application team to resolve any issues that arise out of the testing process.
• Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements.
• Good understanding and experience in Agile test automation frameworks and approaches.
• Strong in Testing methodology, test framework design experience.
• Strong analytical and problem-solving skills.
• Understanding of QA methodologies, life cycle and processes
• Positive and energetic work attitude.
• Well-organized and disciplined, but also adaptable approach to work.
• Able to multi-task and manage numerous deliverables effectively.
• Strong written and communication skills.
• Having good experience of team handling.

**Work from office. Location: Kolkata
**Interview: Face to face interview

• Assisting with day to day operations of the People Office functions and duties
• Dealing with employee requests regarding human resources issues, rules and regulations
• Developing and implementing the HR strategy aligned to the business objectives
• Supporting and coaching the management team on all people-related matters, including business change and transformation
• Forming strong relationships with the business teams to be able to challenge and coach in a high-performance environment
• Monitoring, measuring and reporting on HR issues, opportunities and development plans and achievements within agreed formats and timescales
• Facilitating as a mediator when required to try and resolve employee grievances
• Supporting the Talent Acquisition process
• Establishing and maintaining appropriate systems for identifying, planning, delivering and measuring learning and development
• Coordinating People Office projects (meetings, training, etc)
• Promoting the company's culture as a great place to work
• Being pro-active member of the People Office team
• Onboarding of the new joiners, coordinating with colleges for the campus hiring
• Preparation of appointment letters, relieving letters, contracts, appraisals
• Handling recruitment work from time to time and conducting HR interview rounds

What you need to have:

• At least 7+ years of experience as HR manager or assistant HR Manager
• At least 1 year of experience in any Salesforce consulting company, similar to our business
• Excellent communication skills and presentation skills