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Client Relationship Manager
Client Relationship Manager

Client Relationship Manager at Mobile Programming LLC · Mumbai, Navi Mumbai · 2 - 7 years · ₹4L - ₹10L / yr · Profitable · Posted 23 Oct 2024

Mobile Programming LLC's logo

Client Relationship Manager

Kritika Kulshrestha's profile picture
Posted by Kritika Kulshrestha
2 - 7 yrs
₹4L - ₹10L / yr
Mumbai, Navi Mumbai
Skills
B2B Marketing
Staff augmentation
  1. Cultivate and maintain string relationships with exixting clients to understand their business needs and objectives,
  2. Develop and implementeffective strategiesfor client acquisitionand market expansion


Required Skills - B2B sales, staff augmentation , client acquisition, IT staffing

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About Mobile Programming LLC

Founded :
2010
Type :
Services
Size :
1000-5000
Stage :
Profitable

About

Mobile programming LLC is a US based MNC company. Our services are focused on Mobility Solutions, Custom App Development, Cloud Solutions, IoT, AR/VR, Blockchain, Artificial Intelligence & Machine Learning, Predictive Analytics & Big Data Solutions, and several other trending as well as emerging technologies.

You can find more details on - https://www.mobileprogramming.com/

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We are looking for a result-driven IT Sales / Business Development professional with hands-on experience in the recruitment/staffing industry. The ideal candidate will be responsible for driving new business opportunities, acquiring clients, and promoting IT recruitment solutions to organizations across industries.


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About Unoiatech

Unoiatech is a technology-driven company providing custom software products and IT services to clients across multiple industries such as Healthcare, Billboard/Outdoor Advertising, Telecom, and more. We help businesses solve real challenges where their software, systems, or digital processes are not working efficiently.

Role Overview

We are looking for enthusiastic and result-oriented Sales professionals who can identify potential customers, understand their business problems, and offer Unoiatech’s IT solutions accordingly.

This role involves end-to-end B2B sales activities — from lead generation to closing deals (or assisting in closure).

Role & Responsibilities

  • Learn B2B IT sales fundamentals
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  • Strong communication skills
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Hyderabad
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₹1L - ₹15L / yr
Sales
GCC
Client Management
Business Development

1. Position Overview

NIT DATA is looking for a senior, revenue-owning enterprise sales professional with a strong track record in IT staffing and technology services sales. The role will focus on acquiring and expanding relationships with premium enterprise organizations, GCCs, technology companies and global organizations looking to build or scale India-based technology teams.

This is an end-to-end hunting and client acquisition role—not a pure SDR, lead-generation or appointment-setting position. The successful candidate will own the commercial journey from ICP/account identification and relationship building through meetings, presentations, solution positioning, proposals, negotiations, client onboarding and revenue generation.

2. What the Candidate Will Sell

·      IT Contract Staffing and Staff Augmentation

·      Contract-to-Hire (C2H)

·      Permanent / FTE Hiring

·      Project-Based Hiring and Technology Teams

·      Remote / Offshore Technology Resources

·      RPO and Recruitment Solutions

·      Dedicated Technology PODs

·      ODC / Offshore Development Models

·      GCC Talent and Team Build-Out

·      BOT (Build-Operate-Transfer) engagements

·      Managed staffing / workforce solutions

3. Core Responsibilities

Enterprise Client Acquisition & New Logo Hunting

·      Identify and target premium enterprise organizations within NIT DATA’s Ideal Customer Profile (ICP).

·      Build and execute account-entry strategies for strategic target accounts.

·      Identify organizations with technology hiring, transformation, GCC expansion, project or workforce requirements.

·      Develop relationships with CXOs, CHROs, CIOs, CTOs, Heads of Engineering, TA Heads, GCC leaders and Procurement stakeholders.

·      Map multiple stakeholders within strategic accounts and build multi-threaded relationships.

·      Generate qualified opportunities through outbound prospecting, referrals, networking, events, LinkedIn and account-based selling.

Staffing & Technology Services Sales

·      Sell contract staffing, C2H, permanent hiring, project-based hiring, staff augmentation, dedicated teams and remote technology resources.

·      Understand staffing commercials including bill rate, pay rate, markup, margin, conversion fees, contract duration, replacement terms and payment terms.

·      Understand MSA, SOW, rate-card and procurement/vendor-onboarding processes.

·      Identify opportunities to move from individual-resource hiring into larger team, POD, project, ODC or managed-service engagements.

GCC / ODC / BOT Business Development

·      Identify organizations setting up, expanding or transforming GCCs in India.

·      Engage GCC Heads, Site Leaders, CIO/CTO organizations, Global TA leadership and Procurement.

·      Position staffing, dedicated teams, ODC, POD and BOT models based on client requirements.

·      Identify GCC build-out opportunities involving leadership hiring, engineering teams, niche technology talent and scale-up requirements.

·      Understand the commercial and stakeholder complexity of offshore / India delivery models.

Global Client & Remote Resource Acquisition

·      Acquire global clients seeking India-based or remote technology resources.

·      Experience selling to US, UK, Europe, Middle East, APAC or other international organizations is preferred.

·      Understand global procurement, vendor onboarding, commercial negotiation and stakeholder-management processes.

·      Build long-term relationships with global organizations that can generate recurring India-based hiring or project opportunities.

Project-Based Hiring & Solution Selling

·      Generate business where clients require teams rather than only individual resources.

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·      Work with solution/delivery teams to shape the right engagement model.

·      Translate client business and workforce problems into staffing, POD, ODC, BOT or project-based solutions.

End-to-End Sales Ownership

Own the complete commercial lifecycle:

Prospecting → Account Mapping → Relationship Building → Discovery → Meeting → Presentation → Solution → Proposal → Negotiation → MSA/SOW → Onboarding → First Requirement → Fulfilment → Revenue → Account Expansion

·      Conduct client meetings, presentations, workshops and executive discussions.

·      Prepare and present proposals, commercials and solution presentations.

·      Lead negotiations and coordinate internal stakeholders through contract closure.

·      Drive client onboarding and ensure the first requirement is generated quickly.

·      Build repeat business and expand wallet share across accounts.

4. Client Meetings & Travel

·      Comfortable with face-to-face enterprise selling and frequent business travel.

·      Conduct CXO and senior stakeholder meetings.

·      Represent NIT DATA at industry conferences, GCC forums, networking events and client workshops.

·      Travel across major Indian technology markets including Hyderabad, Bengaluru, Chennai, Pune, Mumbai and Delhi NCR as required.

5. New-Age Sales Tools & Technology

The candidate must be comfortable with technology-enabled selling and should have hands-on experience using modern sales intelligence, engagement, CRM and AI productivity tools.

Category

Examples

Prospecting & Account Intelligence

LinkedIn Sales Navigator, Apollo, ZoomInfo, Lusha, Crunchbase, Clay, RocketReach, 6sense or similar

Sales Engagement

Outreach, Salesloft, Apollo Sequences, HubSpot, Salesforce, Zoho, Freshsales

AI & Productivity

ChatGPT, Microsoft Copilot, Gemini, Claude, AI account research, AI email personalization, AI meeting preparation

CRM & Pipeline

Salesforce, HubSpot, Zoho or equivalent CRM; pipeline, forecasting and activity tracking


6. Revenue Ownership

This is a quota-carrying / revenue-generating position. The candidate must be able to demonstrate measurable commercial results from previous roles.

·      New client acquisition

·      New revenue generation

·      Gross margin contribution

·      Strategic account growth

·      Project / team-based revenue

·      GCC / ODC / BOT opportunity creation

·      Pipeline development and forecasting

7. Ideal Candidate Profile

·      8–15 years of B2B sales / business development experience.

·      Strong IT staffing / recruitment / IT services sales background.

·      Proven enterprise client acquisition and new-logo hunting experience.

·      Experience owning the complete sales cycle from prospecting to closure and onboarding.

·      Demonstrated success with contract staffing and project-based hiring.

·      Exposure to GCC, ODC, BOT, offshore delivery or dedicated team models.

·      Experience selling India-based or remote technology resources to global organizations.

·      Strong CXO, HR, TA, Procurement and business stakeholder engagement skills.

·      Excellent presentation, negotiation, consultative selling and relationship-management skills.

·      Willingness to travel extensively for client acquisition and relationship development.

·      Strong adoption of modern sales tools, CRM, sales intelligence and AI-enabled GTM tools.

8. Preferred Industry Background

·      IT Staffing / Workforce Solutions

·      Technology Recruitment

·      IT Services / Digital Engineering

·      Managed Services

·      Offshore Development / ODC

·      GCC advisory / setup ecosystem

·      RPO / Recruitment Solutions

·      Engineering Services

·      Technology Consulting

9. Key Stakeholders the Candidate Should Have Sold To

·      CIO / CTO / CDO

·      CHRO / Chief People Officer

·      VP / Director – Engineering or Technology

·      Head of Talent Acquisition / Recruitment

·      Head of GCC / GCC Site Leader

·      Global TA / Workforce Planning Leaders

·      Procurement / Strategic Sourcing

·      Vendor Management / MSP

·      Business Unit and Delivery Leaders

10. KPIs / Success Metrics

KPI

Measurement

New Enterprise Accounts

Monthly / Quarterly

Qualified Enterprise Meetings

Monthly

New Client Onboarding

Quarterly

New Revenue

Monthly / Quarterly

Gross Margin

Monthly / Quarterly

Sales Pipeline Value

Target coverage / forecast

Project-Based Opportunities

Quarterly

GCC / ODC / BOT Opportunities

Quarterly

Account Expansion

Quarterly

Proposal Conversion

%

Client Retention / Repeat Business

%


11. Interview Evaluation Framework

A. Sales Track Record

1.      What was your annual sales target and achievement percentage?

2.      How many new enterprise clients did you acquire personally?

3.      What was the largest staffing / services client you acquired?

4.      What was the annual revenue and margin attributable to your business?

5.      Describe one client you acquired from zero relationship to active revenue.

B. 90-Day Enterprise Hunting Exercise

Give the candidate 50 premium enterprise/GCC accounts with no existing NIT DATA relationship. Ask for a 90-day account-entry strategy covering ICP prioritization, stakeholder mapping, sales tools, outreach, meetings, presentations, relationship development, proposals and expected pipeline.

C. GCC / BOT / Project Sales Role Play

Scenario: A global company wants to build a 100-member engineering organization in India. Ask the candidate to determine whether staffing, POD, ODC, GCC or BOT is appropriate and conduct a simulated discovery meeting with the GCC Head/CTO.

D. Sales Technology Assessment

·      Ask the candidate to demonstrate how they would use Sales Navigator + Apollo/other intelligence tools to build a target account list.

·      Ask how they identify buying signals and trigger events.

·      Ask how they use AI for account research, personalization, meeting preparation and follow-up.

·      Ask them to show how they manage pipeline and forecasting in CRM.

12. Candidate Success Profile

The ideal candidate should be able to say: “I know which companies to target, I know who the decision makers are, I can get the meeting, conduct the conversation, present the solution, negotiate the commercials, onboard the client and generate revenue.”


 

Benchmark Profiles / Sourcing References

The following are public professional profiles/pages surfaced during research. They are provided as sourcing benchmarks because their public information overlaps with important parts of the target profile. They are not endorsements or recommendations, and their current availability or interest in a role has not been established

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. Position Overview NIT DATA is looking for a senior, revenue-owning enterprise sales professional with a strong track record in IT staffing and technology services sales. The role will focus on acquiring and expanding relationships with premium enterprise organizations, GCCs, technology companies and global organizations looking to build or scale India-based technology teams. This is an end-to-end hunting and client acquisition role—not a pure SDR, lead-generation or appointment-setting position. The successful candidate will own the commercial journey from ICP/account identification and relationship building through meetings, presentations, solution positioning, proposals, negotiations, client onboarding and revenue generation. 2. What the Candidate Will Sell • IT Contract Staffing and Staff Augmentation • Contract-to-Hire (C2H) • Permanent / FTE Hiring • Project-Based Hiring and Technology Teams • Remote / Offshore Technology Resources • RPO and Recruitment Solutions • Dedicated Technology PODs • ODC / Offshore Development Models • GCC Talent and Team Build-Out • BOT (Build-Operate-Transfer) engagements • Managed staffing / workforce solutions 3. 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GCC / ODC / BOT Business Development • Identify organizations setting up, expanding or transforming GCCs in India. • Engage GCC Heads, Site Leaders, CIO/CTO organizations, Global TA leadership and Procurement. • Position staffing, dedicated teams, ODC, POD and BOT models based on client requirements. • Identify GCC build-out opportunities involving leadership hiring, engineering teams, niche technology talent and scale-up requirements. • Understand the commercial and stakeholder complexity of offshore / India delivery models. Global Client & Remote Resource Acquisition • Acquire global clients seeking India-based or remote technology resources. • Experience selling to US, UK, Europe, Middle East, APAC or other international organizations is preferred. • Understand global procurement, vendor onboarding, commercial negotiation and stakeholder-management processes. • Build long-term relationships with global organizations that can generate recurring India-based hiring or project opportunities. Project-Based Hiring & Solution Selling • Generate business where clients require teams rather than only individual resources. • Identify opportunities across AI/ML, Data, Cloud/DevOps, SAP, Salesforce, ServiceNow, Product Engineering, QA, Cybersecurity and other technology domains. • Work with solution/delivery teams to shape the right engagement model. • Translate client business and workforce problems into staffing, POD, ODC, BOT or project-based solutions. End-to-End Sales Ownership Own the complete commercial lifecycle: Prospecting → Account Mapping → Relationship Building → Discovery → Meeting → Presentation → Solution → Proposal → Negotiation → MSA/SOW → Onboarding → First Requirement → Fulfilment → Revenue → Account Expansion • Conduct client meetings, presentations, workshops and executive discussions. • Prepare and present proposals, commercials and solution presentations. • Lead negotiations and coordinate internal stakeholders through contract closure. • Drive client onboarding and ensure the first requirement is generated quickly. • Build repeat business and expand wallet share across accounts. 4. Client Meetings & Travel • Comfortable with face-to-face enterprise selling and frequent business travel. • Conduct CXO and senior stakeholder meetings. • Represent NIT DATA at industry conferences, GCC forums, networking events and client workshops. • Travel across major Indian technology markets including Hyderabad, Bengaluru, Chennai, Pune, Mumbai and Delhi NCR as required. 5. New-Age Sales Tools & Technology The candidate must be comfortable with technology-enabled selling and should have hands-on experience using modern sales intelligence, engagement, CRM and AI productivity tools. Category Examples Prospecting & Account Intelligence LinkedIn Sales Navigator, Apollo, ZoomInfo, Lusha, Crunchbase, Clay, RocketReach, 6sense or similar Sales Engagement Outreach, Salesloft, Apollo Sequences, HubSpot, Salesforce, Zoho, Freshsales AI & Productivity ChatGPT, Microsoft Copilot, Gemini, Claude, AI account research, AI email personalization, AI meeting preparation CRM & Pipeline Salesforce, HubSpot, Zoho or equivalent CRM; pipeline, forecasting and activity tracking 6. Revenue Ownership This is a quota-carrying / revenue-generating position. The candidate must be able to demonstrate measurable commercial results from previous roles. • New client acquisition • New revenue generation • Gross margin contribution • Strategic account growth • Project / team-based revenue • GCC / ODC / BOT opportunity creation • Pipeline development and forecasting 7. 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📌 Employment: Full-Time

We are looking for an experienced Female Business Development Manager with a strong track record in IT Services / Technology B2B Sales.

🔹 Key Skills:

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• CXO & Stakeholder Management

• IT Services / Staffing / SaaS / Cloud / Digital Transformation

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1 candid answer
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If you’re passionate about building strong client relationships, closing international deals, and working in a fast-paced, innovation-driven IT environment — this opportunity is for you!


🔹 About Baxture

Baxture is a leading provider of cutting-edge IT solutions with headquarters in Austin, Texas, and a strong presence in Pune and Kashmir. We specialize in delivering innovative web and mobile solutions to global clients, with a strong focus on quality, customer success, and continuous innovation.

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📅 Working Days: 5 Days

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Prepare online proposals and manage the full sales cycle

Present technical solutions confidently

Stay updated with modern Web & Mobile technologies


✅ Desired Skills & Experience:

Prior experience in IT Sales (Web/Mobile app development preferred)

Strong verbal & written communication skills

Experience with international clients and account management

Expertise in requirement gathering, proposal writing & negotiation

Ability to work independently and within a team

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🤝 You can also DM us directly on LinkedIn.

📢 Know someone who fits this role? Feel free to tag or refer them!

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Marketing

Experience: 5–6 Years

Industry: IT Services / Software Development

Location: Lucknow

Employment Type: Full-Time, On-Site

Joining: Immediate Joiners Preferred

About the Role

We are looking for an experienced and result-oriented Business Development Manager with strong experience in IT Sales. The candidate will be responsible for generating new business, acquiring clients, managing the complete sales cycle, and achieving revenue targets.

Key Responsibilities

• Identify and generate new business opportunities in the IT services domain.

• Generate leads through LinkedIn, cold calling, email outreach, networking, referrals, and other platforms.

• Handle the complete sales cycle from lead generation to proposal, negotiation, and closure.

• Build and maintain strong relationships with clients and key decision-makers.

• Understand client requirements and pitch suitable IT solutions/services.

• Prepare proposals, presentations, quotations, and commercial documents.

• Conduct client meetings, presentations, negotiations, and follow-ups.

• Maintain a healthy sales pipeline and regularly update CRM.

• Achieve monthly, quarterly, and annual sales/revenue targets.

• Coordinate with technical and delivery teams for project requirements and proposals.

• Identify opportunities for repeat business, upselling, and cross-selling.

Required Skills & Experience

• 5–6 years of proven experience in IT Sales / Business Development.

• IT Services sales experience is mandatory.

• Strong experience in B2B sales and client acquisition.

• Experience selling software development, web/mobile development, SaaS, cloud, digital transformation, or similar IT solutions.

• Strong lead generation and client conversion skills.

• Excellent communication, presentation, negotiation, and closing skills.

• Hands-on experience with LinkedIn Sales Navigator, CRM, email marketing/outreach tools, etc.

• Strong target-oriented and revenue-focused approach.

• Experience handling international clients/markets will be an added advantage.

• Existing client/network connections will be a plus.

Who We’re Looking For

A hunter-style sales professional who can independently generate opportunities, build a strong pipeline, acquire new clients, and consistently drive revenue growth.

Important: Candidates with experience outside IT/Software Services Sales will not be considered.

📍 Location: Lucknow

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