IT Sales Specialist

About the role:

We are seeking a highly motivated Principal Engineer with expertise in building scalable, extensible customer payment solutions, identifying and addressing performance bottlenecks, collaborating with other team members across teams to innovate current/new products; Identify, communicate and implement best practices for the engineering team. Our engineering process is fully agile and has a really fast release cycle - which keeps our environment very energetic and fun.

What you will do:

• Architect, design and lead the development of key software infrastructure, systems, tools and processes, ensuring high scalability and performance.
• Collaborate with the product and other stakeholders across the company to solidify/ negotiate requirements and feasibility.
• Identify, influence and participate in making technical decisions that have a positive impact on engineering and business as a whole.
• Problem-solving that involves complex interactions, constraints imposed by systems, processes, people and physical goods.
• Drive automated solutions that enable better efficiency and process improvement
• Identify and address performance bottlenecks, collaborate with other team members across functions to innovate/improve current/new products by suggesting improvements to the software system.
• Identify, communicate and implement best practices for the engineering team.
• You will advocate for good, clean, well documented and performing code; follow standards and best practices.
• As a Principal Engineer, you will be additionally responsible for planning and timelines of all projects in your domain

We would love for you to have:

• Education: Bachelors/Masters in Computer Science
• Experience: 7-10 yrs recent hands-on experience of working on scalable systems and a diverse set of products/systems.
• Experience with Java stack. Hands-on experience with development and troubleshooting of services.
• Experience with SQL and NoSQL databases and Hadoop stack.
• Experience in System Design of complex Supply-Chain e-commerce systems, Algorithm design and their optimization is a huge plus.
• Strong working knowledge of any REST-based framework, OOPS, Design Patterns
• Expert level experience in building fault-tolerant and scalable platforms.
• Excellent problem-solving skills
• Strong verbal and written (technical) communication and able to work across teams like Business, Product, Engineering, Analytics, App Engineering seamlessly.
• Ability to deliver great results in an agile development
• Exposure to open-source libraries and frameworks.
• Experience with the full software development lifecycle, design, develop, review, debug, document, and deliver (especially in a multi-location organization).
• Ability and experience in the evaluation and integration of third-party systems and libraries and independent completion of POC. Prior experience in integrating with 3rd party Payment solution (like Stripe) is a plus.
• Passion for performance benchmarking and debugging

Job Description:

• Managing the software Product life cycle from strategic planning to tactical activities.
• Translate software product strategy into detailed requirements and prototypes
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Write requirements typically as user stories and Mockups
• Ensure products and releases are launched correctly and on schedule
• Assess and address technical risks and define success criteria for testing and product acceptance
• Creation and maintenance of proper product documentation to gain a deep understanding of customer experience, identify and fill product gaps
• Analyzing potential partner relationships for the product.
• Collaborate with the tech team to create strategies by which technology will be developed or adapted to meet market needs
• Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support customer demand as part of new product development.

Skills and Experience:

• 4+ years of experience as a Software Product Manager managing all aspects of a successful product throughout its lifecycle
• Good knowledge of SDLC and Ability to drive the creation and modification of key documents across Zessta
• Moderately technical with the ability to communicate effectively with engineers to understand product issues and drive the team toward resolution.
• Subject matter expert on Competitive analysis and technical challenges
• Strong knowledge of web development platforms, databases, and infrastructure.
• Proven problem-solving capabilities with the ability to think outside of the box strongly desired.
• Working knowledge of Agile Scrum methodology.
• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Understand best practices and stay informed about the competition.
• Have experience working on hierarchies (Customer, Product, Developers, UI/UX). Work on data unification and standardization.
• Project management skills to understand project plans

Come and join us to be part of a company that focuses on new technologies, follows international industry standards, and builds large enterprise-level software.

Job Details:

 Generate potential client leads by contacting investors and wealth professionals that have communicated interest in evaluating MProfit’s products

 Follow up with potential client leads as a point-of-contact to address their requirements, schedule online demos and provide assistance to help them evaluate MProfit products seamlessly

 Follow up with new clients to ensure a smooth post-sales client onboarding experience

 Follow up with existing clients regarding client feedback, subscription renewals and issue resolution

 Work with MProfit Support Team regarding assignment of client support requests and communication of client feedback

Job Requirements:

 Candidate with 0-2 years of experience

 Excellent verbal and written communication.

 Fluency in English and Hindi; knowledge of other languages is a plus

 Graduate with excellent academic results with good logical thinking

 Proficiency with Microsoft Office products such as Excel and Word

 Knowledge of multiple languages is an added advantage

Requirements

• 3.5+ years of experience in React JS and Redux
• Expert in React.j, ideally using TypeScript language extensions
• Good understanding of JavaScript Design Patterns
• Good experience writing front-end test cases
• HTML5, CSS3 and Responsive web design are mandatory
• Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
• Self-motivated, fast learner, detail-oriented, team player and a sense of humour

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

About The Role

CapitalNow is seeking an Android Developer with notable experience in Java and Kotlin development. The technical team is responsible for developing the supported mobile application and web app for customers and a control panel for the marketing team involved in CapitalNow. You will be responsible for delivering best in a class mobile experience, engineering-complex, secure & high-quality native Android mobile apps for our product.

Responsibilities

• Collaborate efficiently across cross-functional teams such as product managers, UX-/UI-designers, and other software engineers
• Design, build and maintain high-performance reusable, and reliable code
• Continually improve and innovate software development, deployment and testing to ensure high-quality, on-time releases. Conduct and participate in code-reviews
• Provide UAT support & needed assistance for release management activities
• Serve as a leader for team members to learn from regarding mobile technologies, development, and delivery processes

Essential Qualifications

• At least 5 years of experience in Android Kotlin/Java development
• Excellent understanding of Objective Oriented design patterns, Android fundamentals, and Android SDK (versions 5.0 and up)
• ○  Experience with offline persistence, threading, memory management, and performance tuning
• ○ Data structure optimizations, security, IPC, App Modularization
• ○ 3+yrs of Experience in integrating third-party SDKs like Facebook, Gmail/Google, and Payment gateways like CCAvenue, PayU, Razorpay, etc
• ○ Including Android Architecture Components, Navigation Framework, Android Jetpack, Android NDK, View components, JSON, and more
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Published at least two original Android apps
• Knowledge of Google Playstore Policies and experience in handling all types of permissions in Playstore
• Strong analytical, communication, and interpersonal skills

Desired Qualifications

• Having experience working in the Financial Services domain (good if it's in capital markets) is an added advantage
• Familiarity with Unit Testing
• Hands-on experience as a Senior Android developer is a plus
• Having experience in writing complex queries using MySQL is an added advantage
• Immediate joiner is most preferable 

• Administration and Management of Microsoft 365 environment
• Work in GMT time zone

Desired Candidate Profile