Field Sales Executive

About MyOperator: 

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Summary: 

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 4+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 
• Key Skills: 
• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Benefits:

• Competitive salary and benefits package. 
• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

Candidate should have a consultative approach not just pre sales call approach. 

2. Must be from B2B SAAS, MarTech or SalesTech but product based company only

3. Should be able to prepare pitch decks for the clients

4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role

5. Solid technical foundation with the ability to explain complex concepts clearly

6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively

7. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable

Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.

About Company

Our client is a luxury home décor brand where technology enables world class home interior design.

Job Overview: We are seeking a highly creative and talented Copywriter to join our team. As the Copywriter, you will be responsible for written material for various platorms, such as websites, blogs, social media, and marketing campaigns that showcases the elegance and uniqueness of our luxury interior designs. Your words will play a pivotal role in enhancing our brand image, driving client engagement, and to produce engaging, informaƟve, and well-structured content that resonates with the target audience.

Responsibilities:

·       Develop captivating content surrounding our luxury interior projects that is well researched and in line with the organisations brand communication.

·       Team up with designers and marketers to create compelling content across our platform.

·       Dig deep into interior trends to create authentic content that resonates with readers.

·       Conducting keyword research and using SEO best practices to enhance online visibility and increase organic traffic.

·       Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs.

·       Bring fresh ideas to the table and collaborate with our creative squad.

·       Edit & improvise content consistently to improve readability.

·       Edit and proofread content for impeccable grammar, spelling, and coherence, ensuring the highest quality output.

·       Stay up-to-date with industry trends, emerging technologies, and relevant news to infuse fresh perspectives into the content.

·       Prior experience in the luxury sector is mandatory.

Requirements:

·       Master’s degree in English, Journalism, Communications/PR, or a related field.

·       Substantial experience in content writing, copywriting, or a related field.

·       Portfolio of relevant writing samples.

·       Familiarity with web publication techniques, marketing tools, MS Office or Google Suite.

·       Impeccable grasp of the English language, including idioms and current trends in slang and expressions

·       Excellent verbal and written communication skills

·       Creativity along with a keen eye for details

·       Strong grasp of SEO principles and keyword integration for optimized content.

·       Monitor and analyse the performance of key performance indicators (KPIs) to offer suggestions for improvement.

Company Description

At Magma, we create content that delivers tangible outcomes. Some of the world’s best companies come to us when they need content that ranks high on search engines and drives real engagement.

Our clients include Airbnb, Upwork, Digital.com, Nice Job, Unmudl, and many more.

Job Description

We are seeking a dynamic and detail-oriented Brand Manager with experience in a marketing agency environment to join our team. The ideal candidate will have a proven track record of managing clients and executing successful brand strategies. This role requires a strong understanding of social media management, content planning, and team leadership, with a keen eye for detail and excellent communication skills.

Key Responsibilities:

1) Develop and implement comprehensive brand strategies for clients to enhance brand awareness and market presence.

2) Manage client relationships, ensuring exceptional service and clear communication to understand their needs and objectives.

3) Oversee social media management, including content planning, creation, and scheduling to drive engagement and brand loyalty.

4) Collaborate with cross-functional teams to produce high-quality content that aligns with brand guidelines and marketing goals.

5) Monitor and analyse market trends, competitor activities, and campaign performance to inform strategy and optimize results.

6) Lead and mentor team members, fostering a collaborative environment to achieve project goals.

7)Coordinate with international teams or clients, leveraging global insights to enhance brand

strategies.

8)Utilize SEO best practices to improve online visibility and drive traffic to brand platforms.

Qualifications:

1) Bachelor’s degree in Marketing, Business, or a related field.

2) 3-5 years of experience in brand management, preferably within a marketing agency.

3) Proven experience in client servicing and relationship management.

4) Strong knowledge of social media platforms, content planning, and digital marketing strategies.

5)Familiarity with SEO principles and practices is a plus.

6) Exceptional communication skills, both written and verbal.

7) Ability to multitask and manage multiple projects simultaneously while maintaining attention to detail.

Benefits:

1) Opportunities for professional development and growth.

2) A dynamic work environment that encourages creativity and innovation.

Saint Anton Hospital is the business of better decisions.

At Saint Anton Hospital, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Lead all aspects of the financial reporting for client accounts and serving as the primary contact for individuals from various departments, such as risk management, corporate controllership, tax, legal, etc.

• Drive communication & processes for client service teams in order to ensure quality and timeliness of financial reporting and regulatory filings.

• Mentor and develop accounting team members.

• Coordinate efforts with outside service providers, including actuaries, auditors, investment managers, brokers, claims adjusters and outside counsel to proactively meet client needs.

• Communicate and implement business plan changes with State regulators.

• Prepare and present materials during client board meetings.

How this opportunity is different

As an Account Executive / Accounting Manager you will lead client service teams with diverse skillsets and areas of knowledge: financial reporting, compliance, and insurance, while being supported and guided by leadership team members. You will have direct contact with client contacts within the corporate controllership, risk management, tax, legal and other departments, as well as auditors, actuaries, investment managers, etc. At Aon, you are provided the opportunity to drive your career development.

Skills and experience that will lead to success.

• Effective communicator, with strong interpersonal and communication skills, both verbally and written

• Extensive experience within accounting/finance roles, preferably from within the Captive insurance industry

• Accounting degree, CPA or insurance designation(s) preferred.

• Consistent track record of increasing efficiency and improving methods and approaches.

• Proficiency working with Microsoft Office Suite

• Demonstrated effectiveness in presentations to clients.

• Detail oriented and ability to understand and drive big picture recommendations.

• Contribute to a collaborative, innovative and forward-thinking office environment.

• Education: Bachelor's degree in or equivalent years of industry experience.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Saint Anton Hospital. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Saint Anton values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Saint Anton Hospital is proud to be an equal opportunity workplace.

Saint Anton Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Saint Anton is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position is $90,000-$130,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary range reflected is based on a primary work location of Houston,Texas

This position is eligible to participate in one of Saint Anton Hospital's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Saint Anton offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Saint Anton's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

• Recieving
• QC Check
• Stacking
• Inventory Managment
• Delivery
• People Management
• Retail Operations

• Design and build application for iOS platforms
• Writing well designed, testable, efficient code by using the best software development practices
• Responsible for working on iOS frameworks, Xcode, Swift, Rxswift, Xcode SDK Platform tools
• Responsible to work on bug fixing and improving application performance
• Create and maintain software documentation
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities