Business Development manager

Role/ Job Title: Senior Technical Architect

Business: New Age

Function/ Department: Information Technology

Place of Work: Pan India

Job Purpose:

Senior technical architect will make sure that technologies function simultaneously and transforming specifications into design and architecture documents utilized by the team to create solutions. Managing the implementation of programs. Coordinating with the software development team to ensure the system runs smoothly.

Roles & Responsibilities:

• Manage one or more Applications Development teams in an effort to accomplish established goals as well as conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
• Utilize in-depth knowledge and skills across multiple Applications Development areas to provide technical oversight across systems and applications
• Review and analyze proposed technical solutions for project
• Understand the business strategy and help clients to define the solution with technology
• Assess the impact of the business strategy on the architecture landscape, including organization, information and infrastructure and applications.
• Implement tech roadmap, architectural principles, standards, policies, and solution governance for effective data technology delivery
• Guide smarter technology investments by recommending changes in data systems, infrastructure, process, and IT tools architecture
• Serve as point of contact and review for key issues and decisions for all technical architecture related to strategic projects.
• Providing technical support for installation, configuration, and troubleshooting of computer networks
• Developing and managing project budgets and timelines

Secondary Responsibilities:

• To assist in defining the team's technical strategy and advising on product roadmaps and migration plans to achieve strategic goals
• Produce progress reports
• Monitor systems to ensure they meet both user needs and business goals

Managerial & Leadership Responsibilities:

• Attract and retain best-in-class talent for key roles in their reporting structure
• To plan for team growth considering the skills required within the technical architecture team and to assist in resourcing decisions.
• To drive consistent standards and approaches throughout the team, building an environment that encourages continuous improvement and innovation.
• Mentor Business Architects and Analysts

Key Success Metrics:

• Deliver & effectively track all the deliverables
• Quality of processes
• Track improvements

Qualifications: Graduation: Bachelor’s in engineering / technology / mathematics / commerce / arts / science / biology / business / computers / engineering / management. 

Experience: 10 to 18 Years.

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.

Software Development Manager

What You Will Need:

We are looking for bright and extraordinary software developers to join our technology team. You will build next generation software used by some of the most sophisticated alternative asset managers, as well as architecting solutions to support new technical and business initiatives.

           What You'll Do

• Build awesome end user experience using a combination of UX design + Right UI frameworks.
• Work with the product team to understand the end user needs and build intuitive UI flows.
• Develop technical design documentation for frontend.
• Collaborate with backend team to discuss and close API contracts.
• Collaborate with non-technical stakeholders (Product Managers, Designers) to review usability, accessibility of the UI.
• Build reusable components.

What You'll Need

• A bachelor's degree in Engineering with 2-5 years of experience in IT industry
• 2+  years of web development technologies including HTML5 JavaScript, typescript, React, CSS, TDD
• Good understanding of UX design, usability, accessibility, look and feel consistency
• Good understanding of architectural principles, patterns, web performance
• Experience in latest trends ES6/7 Node.
• Working knowledge of Object-Oriented JavaScript and Functional JavaScript.
• Having experience/understanding of Material UI design and mobx are preferred
• Deep understanding in core web and browser concepts
• Strong communication and interpersonal skills

Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics.

We are looking for a seasoned technology professional who can use their experience to build effective teams, high-performance culture, scalable processes and mentor aspiring talent. The candidate must be entrepreneurial, hands-on in technology, must have experience with design, development, and delivery of mobile apps, web applications and tech platforms, at scale. It is highly important for the candidate to have experience with eCommerce and is expected to have some experience in the retail sector, building technology systems and platforms.

The person is expected to be a technology leader with the capability of building and leading a high-performance engineering team.

Responsibilities

• Provide Technical authority in prospective meetings with other departments and provide guidance to developers
• Provide Hands-on Technical leadership, in the development, operation, and improvement of services
• Work with the wider team to ensure high-quality code is delivered in line with the project goals and delivery cycles
• Work with product managers to understand user needs for new/existing services
• Work closely with designers to deliver rapid prototypes as well as production code to ensure high accessibility standards are upheld. We expect familiarity with modern frameworks and languages, as well as best practices such as Clean Code, TDD, BDD, continuous integration, continuous delivery, and DevOps
• Attract, hire, retain and develop top-notch engineering/technology talent
• Implement technology product(s) as per the product requirements, using appropriate technologies
• The company’s tech-stack comprises Node.js (for Backend), MongoDB as the Database (MEAN stack), and Native App development (for iOS and Android)
• Communicate business goals to the engineers. Keep them focused on building the right product and in the right manner. Ensure that engineering is always adding business value and communicate this value to the business leaders
• Be an individual contributor if necessary. Engineering managers could spend ~20% of their time coding and contribute to the code base
• Perform regular code review of the code being developed by your team, to maintain the high quality of code

Qualification

• Computer Science & Engineering education/degree from an internationally recognized top technology institute or university
• 8-10 years of overall experience in the delivery of quality scalable and extensible software. Should currently be leading a team of top-notch developers as an Engineering Manager or Technical Architect.
• Experience of leading product development in B2C startups
• 4+ years of experience in architecting, designing, developing, and scaling high-quality mobile apps and end-to-end systems (consumer-facing and business-facing systems), under tight timelines and delivery pressure
• Experience with backend software development at a high scale. Experience with distributed systems, service-oriented architecture (SOA), and microservices design.
• Capacity to take the complete responsibility of developing and delivering a product-mobile apps and backend. Has good design sense. Has to experience with Node.js.
• Knowledge of new and cutting-edge technologies & tools. Experience working on complex projects having Analytics, Data-Science and Machine Learning components.

Excellent communication skills, and able to communicate with clients across the world.
-Generate Business from Online Bidding Portals (Upwork / GURU / PPH) and from other websites.
-Identify, create and pursue new business opportunities and clients.
-Should be flexible with working hours when required.
-Achieving business targets.
-To be involved in Pre-Bids, Follow-ups, Competition Analysis.
-Propose project budgeting to the client.
-Creating and follow-ups on leads and inquiries.
-Ensuring correspondence between clients and the customers
-Market Research
-Willing to work in Business Development/Sales
-Confident and smart personality