Business Development Executive

Job Description:

• Build and maintain .NET applications using C#, ASP.NET, MVC, and SQL Server
• 3+ hands on exp in .NET
• Hands on exp in Angular 14+v
• Support other developers and stakeholders in identifying, troubleshooting, and resolving software issues.
• Participate in software solution design and architecture.
• Create clean, efficient, and well-documented code following coding standards.
• Ensure code quality through unit testing and automated testing frameworks
• Support with technical assistance and serve as an application specialist.
• Utilize Microsoft's .NET infrastructure to develop software solutions that satisfy client's needs.
• Coordinate with coworkers to facilitate the creation of significant, complex developments, as required.
• Reformulate old code to guarantee compliance with specified requirements.
• Ensure that the outputs are visually appealing, user-friendly, and entertaining.
• Leveraging client input to guide the construction of the following versions of each development.
• Ability to convert application storyboards and use cases into working apps.
• Determine bottlenecks and defects, then design strategies to mitigate and fix these issues.
• Create and maintain proper documentation throughout the software development phase.
• Manage the defect tracking system, including the resolution of any mistakes and the updating of the system.

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

Key Responsibilities:

1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.

Must Have:

* Previous experience in retail sales, preferably within the interior design industry.

* Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.

* Passion for interior design and a keen eye for aesthetics.

* Proven track record of meeting or exceeding sales targets.

* Ability to multitask and prioritize tasks in a fast-paced environment.

* Proficiency in using computer software and point-of-sale systems.

* Flexibility to work weekends and evenings as needed.

* Complete Sales background with 2 years experience

Education:

Bachelor’s degree in interior design, marketing, business administration, or a related field preferred.

KEY DUTIES

• Independently own and resolve high-priority or complex customer issues with minimal supervision
• Reproduce and analyze product defects using advanced troubleshooting techniques and tools
• Collaborate with developers to identify root causes and drive timely resolution of defects
• Identify trends in escalations and provide feedback to improve product quality and customer experience
• Document investigation findings, root causes, and resolution steps clearly for both internal and external audiences
• Contribute to knowledge base articles and process improvements to enhance team efficiency
• Represent the escalation team in product reviews or defect triage meetings
• Build subject matter expertise in specific products or components
• Mentor and assist junior team members by reviewing their investigations and coaching through complex cases
• Participate in Agile ceremonies and contribute to team planning and backlog refinement
• Other duties as assigned

BASIC QUALIFICATIONS

• Typically requires 3–6 years of technical experience in a support, development, or escalation role
• Strong technical troubleshooting and root cause analysis skills
• Proficient in debugging tools, logs, and test environments
• Ability to independently manage multiple complex issues and drive them to closure
• Experience working with cross-functional teams in a collaborative, Agile environment
• Proficiency with relevant scripting or programming languages (e.g., Python, Bash, PowerShell, Java)
• Exceptional written and verbal communication skills — especially when engaging with customers in critical or escalated situations
• Demonstrated customer-first mindset with an emphasis on clarity, empathy, and follow- through
• Proactive and detail-oriented, with the ability to document and communicate technical concepts clearly
• Comfortable presenting findings or recommendations to both technical and non-technical stakeholders

Job description

We are seeking a proactive and enthusiastic Human Resource Intern to support our HR team. This internship offers a great opportunity to gain hands-on experience in end-to-end recruitment, employee engagement, and HR operations. The role involves collaborating with the hiring manager, managing recruitment processes, maintaining employee records, and assisting with company events.

Key Responsibilities:

Recruitment Support: Work closely with the hiring manager to manage the end-to-end recruitment process, including posting job advertisements and screening resumes.

Candidate Communication: Interact with candidates via calls, texts, and emails to ensure a smooth communication process and schedule interviews with shortlisted candidates.

Follow-Ups: Take regular follow-ups with candidates to avoid communication gaps.

Database Management: Assist in maintaining and updating the employee database and compiling employee files as required.

Event Planning: Support the HR team in organizing and planning company events and activities.

HR Operations: Assist in various HR functions as needed, ensuring tasks are completed efficiently.

Required Skills and Qualifications:

Bachelor’s or Master’s degree in Human Resource Management or currently pursuing a degree in HRM or a related field.

Excellent communication skills in English (mandatory).

Basic understanding of HRM concepts and recruitment processes.

Proactive, organized, and able to manage daily tasks effectively.

Comfortable making daily calls and engaging with candidates.

• Familiarize yourself with all products and services offered by our company.
• Procuring new clients through direct contact, Upwork, Freelancer, Fiver
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

Skills:

• Strong working knowledge of AWS.
• Implements AWS cloud platform.
• Infrastructure as Code, GitLab CI/CD, and DevOps standard methodologies
• scripting in Shell, Python, Ruby or any preferred scripting language

Terraform expertise is a MUST for this role.

a short exercise on terraform to all shortlisted candidates to demonstrate their hands-on skills on terraform before rolling out the offer

Desired Profile

 Providing expertise on all matters related to CI, CD and DevOps.

 Building and maintaining highly available production systems.

 Developing and maintaining release related documents, such as release plan, release notes etc.

 Ensuring quality releases and managing release and configuration change conflicts to resolution.

 Tracking release and publishing release notes.  Investigating and resolving technical issues by deploying updates/ fixes.

 Onboard applications to DevOps process.

 Setup and configure build jobs.

 Create automated deployment scripts.

 Configure JIRA workflow, and integrate with Jenkins / Micro-services.

Qualification

 Degree/Diploma in Computer Science, Engineering or related field and have previous experience as a DevOps Engineer.

 AWS Certification will be a plus.

 Experience of automation and provisioning approaches, using tools such as Terraform & Cloud Formation

Skillset Required

 Solid experience within release management, infra architecture, CI&CD.

 Highly goal driven and work well in fast paced environments.

 Proven experience of using Jenkins, Unix Shell Commands, Container technology (Docker, Kubernetes),

Java Programming, Groovy Script, Git, Code Branching Strategy, Maven, Gradle, JIRA, ECS, OpenShift.

Desired Candidate Profile

• Graduation is a must. MBA is desirable
• Relevant work experience of 5 – 10 years in Digital Marketing
• D2C background preferred
• Experience in beauty and wellness desirable
• Prior experience of handling a monthly Ad budget of 50 Lakhs and above
• Excellent communication and listening skills
• Good project management and planning skills