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About AbleCredit
AbleCredit works with financial institutions and enterprise clients to deploy technology-led lending and credit workflows. We help teams digitize, configure, and scale operational journeys across customer onboarding, workflows, integrations, and decisioning processes.
About the Role
We are looking for an Implementation Manager who can bridge the gap between customers, product, engineering, and customer success. The ideal candidate is comfortable understanding APIs, integrations, workflows, product configurations, and business processes, while also being able to lead customer workshops, manage implementation timelines, coordinate go-lives, and drive product adoption.
This role is critical to ensuring smooth onboarding and successful deployment of AbleCredit’s platform for banks, NBFCs, FinTechs, and other enterprise customers.
In short: You will own implementation success - from requirement discovery and solution configuration to UAT, production rollout, training, and post go-live stabilization.
Key Responsibilities
Customer Implementation & Onboarding
- Lead end-to-end implementation and onboarding for enterprise customers.
- Understand customer workflows, business requirements, operational challenges, and success
metrics.
- Conduct requirement gathering sessions, implementation workshops, and solution walkthroughs.
- Configure product workflows, questionnaires, user journeys, roles, rules, and implementation
setups.
- Coordinate pilot launches, UAT cycles, production rollout, and post go-live support.
- Ensure implementation plans are structured, documented, and executed within agreed timelines.
Technical Coordination
- Work closely with Product, Engineering, AI, and Customer Success teams for integrations and deployment.
- Understand and discuss APIs, JSON payloads, webhooks, LOS/LMS integrations, data flows, and workflow configurations.
- Assist clients during technical discussions by translating product capabilities into implementation steps.
- Troubleshoot implementation issues, identify root causes, and coordinate resolution across internal teams.
- Track dependencies, risks, blockers, timelines, and delivery milestones across customer projects.
Customer Communication & Success
- Act as the primary implementation SPOC for customer stakeholders.
- Conduct training sessions for business, operations, and technology teams.
- Translate technical concepts into simple business language for non-technical users.
- Provide regular project updates, meeting notes, trackers, escalation updates, and implementation reports.
- Build strong relationships with customer stakeholders across business, operations, product, and technology teams.
- Drive adoption by ensuring customers understand how to use the platform effectively after go-live.
Required Skills & Qualifications
Technical Understanding
- Basic understanding of APIs, integrations, JSON, webhooks, workflows, and SaaS product configurations.
- Ability to understand technical documentation and explain technical concepts to non-technical stakeholders.
- Comfortable working with implementation documents, trackers, configuration sheets, and project management tools.
- Ability to debug issues at a functional level and coordinate with engineering teams for technical resolution.
Customer & Project Management Skills
- Strong ownership mindset with the ability to drive outcomes across multiple internal and external stakeholders.
- Excellent communication skills, including structured updates, MOMs, escalation notes, and executive summaries.
- Comfortable conducting workshops, requirement discussions, product demos, and training sessions.
- Ability to manage ambiguity and changing requirements in a fast-growing startup environment.
- Structured, process-driven approach to implementation planning and execution.
Preferred Background
- 2-6 years of experience in SaaS implementation, solution engineering, technical account management, product implementation, or customer success implementation roles.
- Experience working with BFSI, FinTech, NBFCs, banks, lending platforms, or enterprise SaaS customers is preferred.
- Prior exposure to loan origination systems, onboarding journeys, credit workflows, or financial services operations is a strong plus.
Ideal Candidate Profile
- Tech-savvy but business-oriented.
- Comfortable coordinating between customers, product, engineering, AI, and customer success teams.
- Strong sense of ownership and accountability for customer outcomes.
- Structured, detail-oriented, and process-driven.
- Clear communicator who can simplify complex technical topics.
- Comfortable with client-facing travel for workshops, launches, or go-lives if required.
- Adaptable and comfortable working in a fast-paced startup environment.
What Success Looks Like In This Role?
- Customers are onboarded smoothly with clear implementation plans and minimal ambiguity.
- Workflows, configurations, and integrations are deployed accurately and on time.- Internal teams have clear visibility on blockers, dependencies, and customer priorities.
- Go-lives are well coordinated, customers are trained, and adoption improves after deployment.
- Customer stakeholders view AbleCredit as a reliable, structured, and technically capable partner.
We have opening for QS and Planning Engineer for Hyderabad location
Experience : 6 to 10 years
Requirement
Strong QS Billing knowledge with an exposure to Planning
Preferred BE Civil
Must have experience in Residential Projects
High end Villas development projects preferred
Role
Planning
Prepare master project schedule
Keep project team updated on the progress versus timelines
Tracking all schedules weekly
Identify actual and potential slippages and prepare recovery plans
Document Control
Maintain records for all documents pertaining to the site –
drawing transmittals, DBR, MOM, approvals etc
Organize and conduct review meetings
Preparing & circulating weekly & monthly progress report
QS & Billing
Valuation of works done periodically and certification of all vendor bills
Track cost variation in order value
Monitor basic price of various materials and track budgets
Monitor and report cost performance through Earned Value
Responsibilities
- Product Strategy: Develop and communicate product vision, strategy, and roadmap.
- Requirement Gathering: Identify and prioritize product requirements through user research.
- Project Planning and Management: Define project goals, milestones, and manage timelines.
- Data Management: Oversee data collection, storage, and quality assurance.
- Machine Learning Models: Collaborate on AI algorithm development and model training.
- User Experience (UX): Advocate for intuitive and user-friendly AI product interfaces.
- Product Launch and Adoption: Plan and execute successful product launches.
- Performance Monitoring and Improvement: Track metrics and propose enhancements.
- Stakeholder Communication: Facilitate communication between technical and non-technical teams.
- Market and Industry Awareness: Stay informed on AI trends and regulatory requirements.
Requirements
- Education: Bachelor’s or master’s degree in computer science, engineering, data science, or related fields with 5+ years’ experience as a product manager and at least 2 years in AI domain.
- Technical Knowledge: Strong understanding of AI, machine learning, and data analysis.
- Product Management Experience: Previous experience in product management or related roles.
- AI Domain Expertise: Proficiency in AI applications and ethical considerations.
- Analytical and Problem-Solving Skills: Ability to analyse complex data and solve problems.
- Communication and Collaboration: Excellent interpersonal and communication skills.
- Leadership and Project Management: Strong leadership and project management abilities.
- User-Centric Mindset: Understanding of user needs and usability testing skills.
- Business Acumen: Knowledge of business principles and market dynamics.
- Adaptability and Learning Agility: Openness to new technologies and continuous learning.
HR-ADMIN
AVP - People and Culture
Responsibilities :
- Lead the People & Culture practices across the organization
- Actively identify gaps, and deploy impactful people strategies that enable the organization to mitigate risk, perform effectively, and scale efficiently as it grows.
- Implementation of relevant HR Tech tools to do HR process automation.
- Manage the hire to retire employee life cycle & employee experience across the organization.
- Play a key role in working with managers on change management and talent management initiatives.
- Manage people initiatives like OKRs, One on One Feedback, Employee surveys, Employee development, L&D, Employee Wellbeing etc
- Drive people & culture practices with data driven insights.
What are we looking for?
- MBA in HR from premier colleges like IIMK, XLRI, TISS & similar.
- Experience: Range of 5+ years and one of the experiences should be with a startup or technology company.
- Should have experience of managing teams at a global level.
- Extensive knowledge of HR automation tools and software.
- Strong experience in planning, creating, and implementing HR strategies.
- Solid understanding of people analytics.
What can you look for?
A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin with over 300 employees. We have three products in our portfolio: Plum, Empuls, and Compass. Xoxoday works with over 2000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
- Assisting in thinking through and setting policies - and making sure they are implemented
- Analyzing existing problems and helping to resolve them.
- Anticipating and averting new problems. Creating contingency plans.
- Being an honest broker and providing a wide-ranging view without turf considerations
- Communicating with team members to ensure priorities and policies are well understood
- Recognizing and building relationships that are most important to the team’s success and assisting in strengthening them.
- Measuring and managing daily metrics, highlighting deviations and following up to ensure corrective actions are taken
- Ensuring that follow-up happens
- Minimum 3 years of experience
- MBA with an Engineering degree
- Works autonomously and manages the process of idea to execution
- Well-developed project-management skills: being organized and disciplined, showing attention to detail, and following up doggedly to ensure the right results
- Business savvy, understanding of technology, and what is required for sustained operating results
- Business communication and ability to work with vendors, external partners as well as internal stakeholders
- Excellent communication skills that ensure messages are clearly understood by the right audiences
- Organizational and political intelligence
- A clear, empathetic communicator able to balance rapport and problem solving
- Familiarity with Dashboarding tools
- Jira knowledge
- Expert in Google Sheets/ MS Excel
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