11+ Business Planning Jobs in Ahmedabad | Business Planning Job openings in Ahmedabad

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

We're seeking an experienced Senior Tech Lead to oversee both frontend and backend teams for a production-ready enterprise project. You should possess strong managerial skills along with an entrepreneurial mindset. In this dynamic role, you'll collaborate with cross-functional teams to design, build, and deploy products aligned with our vision and strategy. Your leadership will be key in driving product success from conception to launch, ensuring they meet business objectives and user expectations.

Experience: 7+ Year

Working Time: 12.30 PM to 9.30 PM

Responsibilities:

• Lead and mentor developers: Provide guidance and support to ensure high-quality deliverables and drive engineering best practices. Experienced in leading development teams, fostering collaboration, and mentoring junior engineers for adherence to best practices.
• Collaborate with cross-functional teams: Define project requirements, timelines, and priorities, and coordinate product releases.
• Architect scalable solutions: Design systems for both frontend and backend that are maintainable using modern architecture patterns and RESTful API design principles.
• Project Management Skills: Proficient in Agile methodologies, managing timelines, and prioritizing tasks effectively to ensure project success.
• Define product features: Set sprint goals and translate user feedback into actionable enhancements.
• Problem-Solving Skills: Analytical problem-solver adept at addressing technical challenges and implementing practical solutions.
• Analyze data: Validate product goals and adapt strategies accordingly, and track project progress to ensure timely delivery of features.
• Test and accept product features: Ensure accurate implementation of product features based on user stories.

Requirements

• Bachelor's / Master’s degree in Computer Science or related field.
• Minimum of 3 years of experience in a leadership role.
• Nice to have: Experience in building a product from concept to launch.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Strong proficiency in NodeJS, RESTful APIs, Weaviate Vector Database, and graph databases.
• Proficient in NestJS with full lifecycle experience and expertise in MongoDB integration.
• Proficient in MongoDB, with expertise in NoSQL principles, instance management, data modeling, and efficient query optimization for cloud and on-premise environments.
• Strong proficiency in ReactJS, NextJS, MaterialUI, and React Query.
• Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
• Proficient in AWS services, specializing in Lambda for serverless computing, API,Gateway for secure API management, and integration with IAM, S3, and CloudWatch.
• ​Knowledge of CI/CD principles and tools to automate the testing and deployment of applications.

Benefits

• Gain real-world experience in corporate functioning.
• Learn to collaborate with diverse teams and meet deadlines in a professional environment.
• Access various learning and development programs to explore your passion.
• Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role

Requirements:

• At least 4+ years of experience as a Node.js developer.
• Must have knowledge of at least one card game with rules.
• Must have experience in multiplayer games with Socket.io
• Must have good communication skills in English.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Knowledge of Game development life cycle.
• Must be willing to do hands-on coding where required and perform regular code reviews etc.
• Knowledge of JavaScript, TypeScript, NPMs, ExpressJS, MongoDB, Socket.io and Redis.
• Familiarity with AWS infrastructure.
• Basic knowledge of front-end technologies.
• Strong understanding of git.

Position: Odoo Developer / Odoo Intern

Qualification: BE / B. Tech / BCA / MCA(IT / CE/ relevant field)

Location: Ahmedabad, Gujarat

Salary: No bar for the right candidate (Depends on the interview)

Experience: For Odoo developer (1 to 3 Years) (relevant field)

For Odoo Intern (0 to 1 Year)

Required skills & Qualification:

• BE / B. Tech /Msc.IT(IT / CE/ relevant field)
• Framework: Odoo 11/12/13/14/15/16 (Enterprise/Community).
• Proficiency in Python and Odoo framework components - model, fields, modifiers, actions,
• views, menu, security, and controllers.
• Functional and Technical knowledge for odoo modules: Accounting, Sales, Purchases, MRP, Point of Sale, Inventory, Manufacturing, Ecommerce, Website, HR, and Fleet Management.
• Database migration (preferable) / Module migration.
• Python Programming for odoo customization.
• Require knowledge of Odoo Web and Website development.
• Able to identify the requirement and propose a good alternative solution to client requirements.
• End to End implementation of the Odoo ERP system as per the business needs.
• Knowledge of SDLC or Project Lifecycle.
• Skills: Python, JavaScript, Odoo, Django (preferred)

Benefits and perks:

• 5 Days working.
• Lucrative Leave Policy.
• Leave Enhancement.
• Flexible working hours.
• Recurring Referral Bonus.
• Friendly Atmosphere.
• Exposure to work with Odoo experts & international clients.
• Fun work culture with recreational & cultural activities.
• Public holidays
• Days celebrations

Botspot Infoware Pvt. Ltd.

302, Royal Square, Science City Rd, Sola, Ahmedabad, Gujarat 380060

Visit us- https://botspotinfoware.com

HOW YOU WILL HELP US SUCCEED

• Your main role as an iOS developer is to build a frictionless end-user experience. A key part of achieving this is through applying your expertise while having a close collaboration with other Android & iOS and backend developers, as well as business stakeholders.
• Build features and maintain frontend services by implementing defined work issues.
• Improve and maintain existing code.
• Work with databases, servers, microservices, and APIs, and the integration of all these processes with the native environment.
• Work collaboratively by proposing solutions and alternative point of views to problems.
• Pair Programming and Code Reviews.
• Participate in SCRUM ceremonies.

WHAT YOU WILL NEED TO SUCCEED

• A minimum of 3 years of coding as an iOS Developer.
• In-depth experience with Swift and Xcode.
• Up to date with the latest Cocoa and iOS trends.
• Understanding of UI Kit, Core Animation, Interactions, GCD & Networking.
• Excellent understanding of design patterns & Object Oriented Programming.
• Understanding of analytics, remote reporting and measurements.
• Experience of working with Continuous Integration (CI) and Unit Testing on iOS.
• Experience with API’s and core data.
• Excellent debugging skills.
• Experience working with Git.
• Knowledge of socket based networking desirable.
• Understanding of the iOS ecosystem (APNs, Code signing, iTunes Connect, TestFlight).

Responsibilities:

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performing database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

Responsibilities and Duties:

· Write well-designed, testable, efficient code by using best software development practices

· Website designing, building, or maintaining

· Expanding/enhancing the website once built.

· Responsive website design

Qualifications and Skills:

· 1+ Years of Work Experience.

· Proven experience as a WordPress Developer.

· Proficient in JavaScript, HTML, and CSS.

· Experience with responsive and adaptive design.

· Thorough functional knowledge and coding experience

· Should be computer savvy and have strong communication skills.

· Able to develop ideas and processes and clearly express them.

· Ability to thrive in a fast-paced environment.

· Knowledge of E-commerce.

· Familiarity with at least one of the following programming languages: PHP, ASP.NET, JavaScript or Ruby on Rails.

· A solid understanding of how web applications work including security, session management, and best development practices.

We're a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth.  We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud.  We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices.  We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.

We are looking for a friendly, hands on technical, and dependable computer professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.

This person MUST have:

• Minimum of 2 year's experience in a similar role.
• Experience in Configure and install various network devices and services (routers, switches, firewalls, VPN, servers)
• Perform network maintenance and system upgrades
• Must be good in Linux platform and basic hardware.
• Provide Level-1/2 support and troubleshooting to resolve issues.
• Work on ticket portal for ongoing customer queries.
• Ability to work effectively in a team environment pleasant, professional, and courteous personality skills
• Good verbal and written communication skills providing call support to Internal and External End Users.
• Handle customer calls/emails regarding technical issues for end users.
• Strong communication skills
• Attention to detail.
• Linux, drafting for email and tickets, basic understanding of vmware is important.

Experience:

• Min 3 year experience

Location:

• Ahmedabad

Timings:

• 40 hours a week with a rotational shift every month.

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.