11+ Workforce planning Jobs in India

• Provide strategic consulting on people and organization development strategies in support of the business objectives.
• Be an expert on people challenges - especially talent, performance and change
• Partner with India HR lead for all Merger and Acquisition activities (policies, process, payroll, compensation and benefits harmonization, compliance, entity and benefit integration, site consolidation, employee integration and culture alignment)
• Providing ideas and challenges to management teams and acting as a catalyst for change through process design and approaches that results in transformation.
• Evaluate and analyze issues, patterns, and trends to provide proactive insights for HR solutions.
• Drive compensation programs locally by collaborating with corporate compensation team
• Collaborating with the corporate HRBP on BU related activities
• Partner and lead projects which has business impacts.
• Investigate and resolve complex employee relations issues and address grievances.
•  

• High degree of integrity, business acumen and resilience.
• Ability to thrive in an ambiguous, fast paced and rapidly changing environment.
• Self-driven, ability to set high personal goals and work independently
• Ability to organize, multi-task, prioritize tasks and deliver quick results.

ROLE AND RESPONSIBILITIES

The primary job of the incumbent is to detail and document all customer-impacting processes.

He/ She shall also be the domain expert on the credit card management system and be the interface for system enhancements as well as testing the functionalities before the release of those enhancements into production.

●      Document all customer-impacting processes. Discuss with all stakeholders to lay out the processes for the organisation.

●      Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

●      Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

●      Lead the UAT for Credit Card Management systems/ EUC systems. Define and execute test cases for code and product changes pending implementation.

●      Research transactional data to identify anomalies and facilitate process improvement efforts.

● Manage/ Control the overall process depository.

Qualifications and Education Requirements

SKILLS REQUIRED

●      Deep understanding of the Credit Card life cycle.

●      Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

●      2/3 years’ experience in a Credit Card Operations/ Service

●      Highly organized with strong communication, problem-solving, documentation, and presentation skills.

●      Bachelor’s degree preferred, but relevant years’ experience considered.

●      Experience with use case development and testing coordination.

Knowledge of process analysis and process efficiencies.

● Proficiency in Microsoft Word and Excel

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features
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What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
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What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

We need candidates to join immediately to 15days

Salary: Upto 10 LPA

Industry: Fintech

Roles and Responsibilities:

• 2-3 years of Android development experience.
• Kotlin, Android SDK, Java
• Rest API, JSON, XML, Retrofit
• MVVM
• SQLite, Room, Offline storage, Encryption
• Google APIs, Maps, Navigation, Google Play Optimization
• Live Data, Dagger, Co-Routines, Multithreading
• Memory management and optimizations using Data Structures and Algorithms
• Espresso, JUnit, kotlin, work manager, Co-Routines,, data structure, multithreading.

• 2+ Years of proven development experience in developing applications in .net including development for web and desktop applications.

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))

• The candidate should have strong analytical skills and an eye for detail.

• Applicants must exhibit self-motivation and a willingness to do what it takes to succeed

• Excellent troubleshooting and communication skills

Skills That Will Help You In The Role

Must-Have Skills: ASP.NET MVC, Web API, .Net Core, C#, VB.Net, WinForms, Entity Framework, LINQ, ADO.Net, SQL server/ MySQL

Good to Have:  AngularJS/Angular , cloud infra including Azure, AWS, mobile technologies, wpf 

BRIEF DESCRIPTION:

At-least 1 year of Python, Spark, SQL, data engineering experience

Primary Skillset: PySpark, Scala/Python/Spark, Azure Synapse, S3, RedShift/Snowflake

Relevant Experience: Legacy ETL job Migration to AWS Glue / Python & Spark combination

ROLE SCOPE:

Reverse engineer the existing/legacy ETL jobs

Create the workflow diagrams and review the logic diagrams with Tech Leads

Write equivalent logic in Python & Spark

Unit test the Glue jobs and certify the data loads before passing to system testing

Follow the best practices, enable appropriate audit & control mechanism

Analytically skillful, identify the root causes quickly and efficiently debug issues

Take ownership of the deliverables and support the deployments

REQUIREMENTS:

Create data pipelines for data integration into Cloud stacks eg. Azure Synapse

Code data processing jobs in Azure Synapse Analytics, Python, and Spark

Experience in dealing with structured, semi-structured, and unstructured data in batch and real-time environments.

Should be able to process .json, .parquet and .avro files

PREFERRED BACKGROUND:

Tier1/2 candidates from IIT/NIT/IIITs

However, relevant experience, learning attitude takes precedence

• Assisting developers to write efficient code.
• Tuning and debugging customer installations.
• Maintaining internal development and test databases.
• Working closely with leading experts in Supply Chain management to support various E2open teams.
• Provides on-call support in a 24x7 environment.

The position requires night shift work to support the US time zone.

Required Experience/Skills:

• Bachelor's/Master's/PhD degree in Engineering, Computer Science, Mathematics, or other Science with a consistent academic record (Preferably more than 70%)
• Oracle-certified DBA with 3+ years of DBA experience
• Oracle 12c and 19c experience is a must.
• Experience in Performance Tuning and Query Optimization is a must.
• Expertise and development experience in PL/SQL and SQL
• Experience in Oracle installation, upgrade backup, and recovery methods.
• Experience in Unix/Linux shell scripting.
• Track record of delivering quality work on time and ability to expand own expertise.
• Self-motivated, detail and team-oriented
• Solid verbal and written communication skills
• Enjoys dynamic, result-oriented work culture.
• Excellent problem-solving and troubleshooting skills.
• Experience considered a plus: 
• MySQL and PostgreSQL
• Knowledge of server, storage, and networking technology.
• Supply Chain background

RESPONSIBILITIES

• Will play a key role in designing and developing best-in-class workflows solutions for efi productivity suites
• Effectively communicate conceptual ideas, design rationale and the specifics of user-centred design process
• Create holistic design solutions that address business and end-user requirements collaboratively with R&D and Product Management organizations
• Create information architecture diagrams, wireframes, prototypes and screen flows along with visual design skills

MUST HAVE QUALIFICATIONS

• Degree in design communication, human-computer interaction or related field, or equivalent combination of education and experience
• 5+ years of experience in user experience design or industry experience (corporate, product, software)
• Mastery in Interaction design and good competency in Visual designs
• Capability to work using sketch or photoshop
• Experience working with cross-functional teams (including user research, product management and engineering)