Business Solution Specialist at A reputed FinTech NBFC · Bengaluru (Bangalore) · 3 - 8 years · ₹4L - ₹7L / yr · Posted 15 Sep 2021

⮚ Deliver technology solutions that are critical to the day-to-day operations and
continued growth of the business
⮚ Participate in requirements gathering sessions with business users
⮚ Document requirements for new features, data capture, process functions, reports,
and training
Functional and System Knowledge
⮚ Develop expertise on internal systems and understand the functionalities of the
system
⮚ Translate business requirements/problem statements into system changes
⮚ Analyze the impact of changes to previously implemented releases
⮚ Document business requirements, user stories, and solution approach
⮚ Understand system integrations and dependencies
⮚ Analyze the impact of changes on systems and integrations
Business Analysis
⮚ Process mapping and workflow creation
⮚ Assist in enforcement of project deadlines and schedules
⮚ Develop comprehensive testing structures and test plans
⮚ Execute tests, analyze and document results, and address issues as and when they
arise
⮚ Manage communication across all stakeholder groups
⮚ Be involved and engaged through software development life cycle and own
requirement management end to end from initiation through implementation
Qualifications:
Education: Bachelor’s degree in finance, accounting, MIS, business, technology, or
related field preferable
Work Experience: 3+ years of experience working as a Business Analyst or
Systems Analyst
Knowledge of banking and financial services domain, and one or more out of the loan
management process, credit risk, or asset-liability management
Other Requirements:
Keen interest in learning technology
Should be able to work in a demanding environment
Must have a go-getter attitude
Skills & Competencies
Skills
Technical Skills
⮚ Experience with functional and user acceptance testing (manual and automated)
including testing strategies, test case creation, execution and reporting
⮚ Experience with the Software Development Life Cycle including Waterfall and Agile
methodologies
⮚ Proficiency in user stories, acceptance criteria, test scenarios and related
documentation
⮚ Ability to write SQL queries and extract relevant reports
⮚ Knowledge of web services architecture and usage of APIs
⮚ Hands-on end-to-end software development experience, including requirements
gathering and testing
⮚ Analytical, problem-solving, and troubleshooting skills
⮚ Good understanding of BRD, User Stories, Mockups
⮚ Well versed with agile development methodology
Soft Skills
⮚ Strong written and oral communication, able to speak with the business experts
and understand the loan management and accounting domain
⮚ Well organized and consistently delivers on commitments
⮚ A great team player and should be able to work across multiple groups/teams
⮚ Interpersonal skills
Competencies
⮚ Business and System Analysis
⮚ Banking and Lending functional knowledge
⮚ API and Integrations
⮚ Functional Testing / UAT

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Experience and Required Skill Sets:
1 Solid experience in software design and development using Microsoft ASP.NET framework, C#, Visual Studio, and in writing clean, readable, and easily maintainable code
2 5+ years of experience in WCF, WPF, VB.NET, SQL Server, JQuery, Angular 10 and above.
3 5+ years of experience in developing highly scalable REST/Web APIs
4 5+ years of experience in developing highly efficient SQL/NoSQL Queries
5 5+ years of experience in Relational and Document databases
6 Strong understanding of object-oriented programming and possess strong fundamental design principles for building a scalable application.
7 Experience in using the MVC framework, working knowledge in APIs, and Service Oriented Architecture
8 Strong understanding of object-oriented programming and possess strong fundamental design principles for building a scalable application.
9 Experience in Angular version 10 and above is required
10 Expert in SQL programming & Database Design (Stored procedure, Function, Trigger, Constraints, Replication)
11 Strong ability in HTML and JavaScript (AJAX, DOM)
12 Development experience with data integration technologies including REST, SOAP, JSON, XML
13 Expertise in programming and usage of any unit testing framework. Expertise in integration testing and continuous integration.
14 Experience working in a DevOps environment will be an added advantage.
Responsibilities:
• Ability to create complex, enterprise-transforming applications that meet and exceed client expectations.
• Responsible for the bottom line. Strong project management abilities. Ability to encourage the team to stick to timelines.
• Follow best-in-class coding practices and review the solutions vis-à-vis the requirements and technical specifications.
• Should demonstrate strong client interfacing capabilities like emails and calls with clients in the US/UK
Role Overview
Senior Business Analyst responsible for
bridging business and technical teams, owning requirements and delivery
outcomes, and operating independently with minimal supervision. The role
requires flexibility to support Product Owner or Project Manager responsibilities
when needed and the ability to work effectively across different domains and
business contexts.
Key Responsibilities
Lead requirement discovery
through workshops, interviews, and analysis.
Translate business needs into
clear specifications, features, and acceptance criteria suited to AI-assisted
delivery, while using epics and user stories when that level of detail is
required.
Own and continuously refine the
product backlog in collaboration with Product Owners and delivery teams.
Support iterative delivery
using Agile practices, including Scrum and Kanban, with continuous refinement,
build, validation, and deployment.
Analyze current and
target-state processes, identify gaps, and recommend practical improvements.
Manage stakeholder
communication and alignment across business, product, engineering, and quality
assurance teams.
Define test scenarios, support
User Acceptance Testing (UAT), and maintain traceability from business
requirements through delivery.
Work closely with development
and QA teams to clarify requirements and ensure that delivered solutions meet
the intended business outcome.
Must-Have Skills and Experience
8-10 years of experience in
business analysis within software or IT delivery environments.
Strong experience in
requirements discovery, analysis, and documentation.
Ability to define
specifications and features with clear, testable acceptance criteria.
Experience working with epics,
user stories, use cases, and product backlogs.
Strong stakeholder management,
facilitation, communication, and presentation skills.
Hands-on experience with Agile
delivery, including Scrum and Kanban.
Experience with API
integrations or API-driven applications.
Prompt engineering skills to
effectively use AI tools for discovery, documentation, analysis, and
collaboration.
Experience planning and
supporting test scenarios and UAT.
Strong analytical,
problem-solving, and process-improvement skills.
Good to Have
Working knowledge of SQL for
data validation and analysis.
Experience with analytics or
business intelligence tools such as Power BI or Tableau.
Familiarity with cloud
platforms such as Microsoft Azure, AWS, or Google Cloud.
Experience evaluating
AI-enabled features or collaborating with AI, data, product, and engineering
teams.
Exposure to process modelling
techniques such as BPMN.
Education
Bachelor's degree in
Engineering, Computer Science, or a related field, or equivalent
qualification.
Preferred Certifications
Certified ScrumMaster (CSM) or
an equivalent Scrum certification.
Certified Business Analysis
Professional (CBAP), Certification of Capability in Business Analysis (CCBA),
or PMI Professional in Business Analysis (PMI-PBA).
Working Style and Mindset
Operates with strong ownership
and independence, driving outcomes with minimal supervision.
Brings a consulting and product
mindset and focuses on solving business problems rather than only documenting
requests.
Can flex into Product Owner or
Project Manager responsibilities when needed.
Adapts quickly across domains,
stakeholders, and delivery contexts.
Demonstrates a practical, proactive, and
delivery-focused approach.
Business Analyst – Job Description
1. Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.
2. Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.
3. Support and assists with end user training and coordinates the implementation of these services for the Business.
4. Based on Testing Feedback from Business Users, plan go live dates for the developments.
5. Work with various user and support teams to manage technical/operational issues.
6. Raise the bugs and CRs to tech team and track till closure.
7. Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.
8. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.
9. Ability to multitask and work in a high pressure environment.
10. Excellent analytical, communication, presentation & interpersonal skills.
11. Ability to resolve customer/business issues and run the application management activities.
12. Willingness to go the extra mile to resolve customer/technical issues.
Business Analyst Manager
Location: Mumbai
Experience: 5-10 Years
Role and Responsibilities:
1. Manage and provide efficient administration support to internal stakeholders regarding all aspects of applications.
2. Be hands-on with the user of the application and gather sufficient knowledge to support the users in resolving day-to-day issues.
3. Work closely with the business teams in gathering requirements and getting them implemented in the system.
4. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.
5. Ability to multitask and work in a high-pressure environment
6. Excellent analytical, communication, and presentation skills
7. Excellent interpersonal skills
8. Ownership of the application
9. Ability to resolve customer/business issues
10. Ability to manage vendor performance
11. Work with various support teams to manage technical/operational issues
12. Willingness to go the extra mile to resolve customer/technical issues
13. Testing and monitoring websites and web applications on multiple desktops, laptops, and mobile devices within the time limit.
14. Fix UI Bugs
15. Coordinate with the development team to identify, document, and resolve software issues.
16. To execute all test phrases during system, integration, and functional testing, including component, regression, user acceptance, performance, ad hoc, and stress testing, etc.
17. Gather the client requirements, prepare analysis and design documents, conduct a feasibility study, and provide a technical solution to service/change requests.
18. Manage client issues, queries, and appreciations instantly and efficiently.
19. Contribute ideas towards future website developments
20. Perform quality assurance testing on web-based applications and mainframe requirements gathering, development, requirement analysis and documentation, requirement communication, requirement management, and testing.
21. Designing and developing functional test cases, impact analysis, system integration testing, and regression testing.
22. Conducting UAT and documentation of test cases
23. To develop and test various applications
24. To coordinate with the development team to identify different issues
25. To execute all test phrases during system, integration, and functional testing
26. To manage client issues, queries, and appreciation.
Experience – Minimum 2 to 3 years of experience in travel domestic & International holiday package sales.
Business Analyst – Job Description
1. Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.
2. Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.
3. Support and assists with end user training and coordinates the implementation of these services for the Business.
4. Based on Testing Feedback from Business Users, plan go live dates for the developments.
5. Work with various user and support teams to manage technical/operational issues.
6. Raise the bugs and CRs to tech team and track till closure.
7. Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.
8. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.
9. Ability to multitask and work in a high pressure environment.
10. Excellent analytical, communication, presentation & interpersonal skills.
11. Ability to resolve customer/business issues and run the application management activities.
12. Willingness to go the extra mile to resolve customer/technical issues."








