11+ Troubleshooting Jobs in Kolkata | Troubleshooting Job openings in Kolkata
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We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.
Roles & Responsibilities
- Handle inbound/outbound voice calls from customers
- Provide technical support for software, hardware, networking, or application-related issues
- Diagnose and troubleshoot problems using standard procedures
- Guide customers step-by-step to resolve technical issues
- Document customer interactions, issues, and resolutions in the system
- Escalate complex issues to senior technical teams when required
- Maintain professional communication and service quality
- Meet performance metrics such as call quality, resolution time, and customer satisfaction
Eligibility / Requirement
- Experience: Fresher (0–1 year experience acceptable)
- Basic knowledge of:
- Computer fundamentals
- Operating systems (Windows/macOS basics)
- Internet, email, browsers, and networking basics
- Good English communication skills (verbal)
- Willingness to work in shifts / night shifts
- Strong problem-solving and customer-handling skills
Skills Required
🚨 We’re Hiring: System Administrator (Min. 1.5 Years Experience) – Kolkata 🚨
📍 Location: Kolkata
💼 Experience: Minimum 1.5 years
💰 Salary: Up to ₹20,000/month (Negotiable based on skills)
🕒 Shift: Rotational
🧑💻 Joining: Immediate
🔧 Key Responsibilities:
- Network management & monitoring
- Desktop support & remote desktop troubleshooting
- Linux system handling (Preferred)
- Hardware installation & troubleshooting
- Basic server maintenance
Desired Profile:-
Position: Relationship Manager (Agency Channel).
Age Limit: Up to 40 years.
Education & Experience Criteria: 12th Pass with minimum 2 years of experience in Insurance Sales. Graduate with minimum 1 year of experience in Insurance Sales.
Offer CTC: Upto ₹4.5 LPA.
Experience Required: Minimum 1 year in Insurance Agency Sales.
Note :-
We are looking for candidates from Insurance background. Kindly avoid sharing profiles from other industries.
Please line up the maximum profile so that we can ensure maximum closures of Front Line Sales Manager (Relationship Managers).
Please line up the maximum profile so that we can ensure maximum closures of Front Line Sales Manager (Relationship Managers).
We are looking for a professional in Quality Assurance to join our team.
In this role, you will be responsible for designing and implementing test plans to improve the usability of our products
The QA Tester works with the development team and other QAs to test software functionality, identify errors, and troubleshoot any issues with the software code.
Apply now for the role of QA (Software Tester) at Codebuddy, which is opening doors for skilled, energetic individuals looking to grow exponentially in their careers.
A successful QA (Software Tester) should be hard-working, have a strong working knowledge of software code and testing methodologies, and be a team player.
Responsibilities:
- Designing test plans, scenarios, scripts, and procedures.
- Executing tests on source code.
- Analyzing test results and reporting to the development team.
- Working with the development team to correct bugs and errors.
- Performing routine inspections and quality tests.
- Preparing and implementing quality assurance policies and procedures.
- Identifying and resolving workflow and production issues.
- Ensuring that standards and safety regulations are observed.
- Addressing and discussing issues and proposed solutions with superiors.
- Documenting quality assurance activities and creating audit reports.
- Making recommendations for improvement.
- Creating training materials and operating manuals.
When You Need To Apply (Technical Competency) :
- A Bachelor’s degree in Computer Science, Engineering, or a related field.
- Minimum 3 years experience in QA testing.
- Should have experience or knowledge in Automation testing
- Good working knowledge of test management software, programming languages, and QA methodologies.
- Familiarity with Agile frameworks and regression testing is a plus.
- Ability to document and troubleshoot errors
- Good teamwork and critical thinking skills.
- Excellent data collection and analysis skills.
- Strong attention to detail.
Java Developer with GCP
Skills : Java and Spring Boot, GCP, Cloud Storage, BigQuery, RESTful API,
EXP : SA(6-10 Years)
Loc : Bangalore, Mangalore, Chennai, Coimbatore, Pune, Mumbai, Kolkata
Np : Immediate to 60 Days.
Kindly share your updated resume via WA - 91five000260seven
- Record incoming queries from customers for airline ticketing
- Check for the best price
- Share a quote with the customer at the earliest
- Solve problems (if any) faced by customers
- Issue boarding pass 1 day prior to departure
Prerequisites
- Worked as a ticketing executive in a travel company
- Knowledge of Series Fare
- Strong Negotiation skills
- Excellent Communication Skills required
- Minimum 6 months in international sales process or 1 year in customer support
Perks
- Salary On 1st
- Incentives upto 1 lakhs
Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.
Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.
We would welcome someone to the team who wishes to:
- take ownership of the quality of code powering the product
- take an active role in the definition and evolution of best industry practices and procedures
- design, develop and test the core product software and databases to ensure strong optimization and functionality
- contribute in all phases of the development lifecycle
- support others to succeed and shine in a supportive team culture
Your application will require you to have:
- 4+ years experience in building consumer products
- experience of leading a team of 3 or more full stack developer
- Codeigniter Preferred
- Good knowledge of Mysql and query optimisation
- Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
- Experience with Ubuntu OS is a plus
- experience deploying softwares to cloud providers such as GCP, AWS
You should work with us because:
- we’re a profitable company and have been for the last few years (sounds weird but we're very proud of this!)
- we're a relaxed and diverse group of people who don’t take themselves too seriously
- we're creative and want to change the world while we're at it (yes we do!)
- our products have an international demand and our partners are around the globe
- we love to travel and will ask you to regularly take time off to refresh




