11+ Troubleshooting Jobs in Kolkata | Troubleshooting Job openings in Kolkata

We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We're  hiring self motivated, result oriented professionals, with a flair for technology and loads of self-confidence, for the role of Business Development Manager .

Location- Kolkata

Job description

KRAs :

• Own , manage & drive corporate sales activities for the entire region, focusing on B2B sales, business development and solution selling.
• Develop and execute strategies to increase revenue growth through fleet management solutions.
• Collaborate with cross-functional teams to identify new business opportunities and expand existing relationships.
• Provide exceptional customer service by understanding client needs and delivering tailored solutions.
• Analyze market trends and competitor activity to stay ahead in the competitive IT landscape.
• Customer consultation for requirement gathering and product feature mapping
• To deliver product presentation
• Persuasion & Influencing customer decisions
• Negotiation and Sales Closure.
• Customer Relationship Management
• To provide technical consultation, training & ongoing Support
• Ideas and strategies to drive consistent sales performance
• Set up strong customer engagement programs that lead to deeper customer satisfaction, strengthening of customer ties, and effective farming of customer referrals

CANDIDATE PROFILE

Key Skills

• B. Tech + MBA
• Tech Savvy
• Experience in Corporate Sales, B2B Sales, Lead Generation

Soft Skills

• Passion for Sales
• Good communicator
• Sharp thinker
• A keen observer of market conditions
• Positive can-do attitude
• Self-confident
• Resourceful and independent worker, result oriented
• Intelligent, enthusiastic, and self-motivated

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding

their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow

the insurance company's client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their

queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and

proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other

relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills and Qualifications:

 Excellent communication, interpersonal, and negotiation skills. 

 Proven track record of achieving sales targets and identifying new business

opportunities. 

 Understanding of various insurance products and policies relevant to SMEs. 

 Providing customer service and building long-term relationships. 

 Well Experienced & Familiarity with the unique needs and challenges of SME

businesses. 

 Bachelor’s Degree.

Company: Nico Digital India Pvt. Ltd.

Location: Kolkata

Department: Sales & Growth

Experience: 2–7 years

Salary:- 35000-60,000/Month

About Nico Digital

Nico Digital Pvt. Ltd. is a Kolkata-based digital marketing and transformation agency founded in 2010, specializing in SEO-led growth, performance marketing, and digital strategy. The company works with SaaS, B2B, D2C, and global brands to drive scalable and measurable business outcomes.

Role Overview

We are seeking a high-performing Sales / Business Development professional to drive client acquisition and revenue growth across domestic and international markets. The role focuses on selling SEO, performance marketing, paid media, and digital growth solutions to businesses looking to scale.

Key Responsibilities

·        Identify and acquire new clients across SaaS, B2B, D2C, and eCommerce sectors

·        Generate qualified leads through outbound outreach, networking, referrals, and inbound channels

·        Pitch Nico Digital’s services including:

o   SEO (technical, content, link building)

o   Performance marketing (Google Ads, Meta Ads)

o   Digital strategy & growth consulting

·        Understand client business goals and propose customized marketing solutions

·        Build strong relationships with founders, marketing heads, and decision-makers

·        Own the full sales cycle: lead generation → pitch → negotiation → closure

·        Collaborate with internal SEO, performance, and strategy teams for solutioning

·        Maintain CRM, pipeline tracking, and sales forecasting

·        Stay updated on digital marketing trends and competitor offerings

Key Requirements

• 2–7 years of experience in Sales / BD (preferably digital marketing, SEO, or agency)
• Strong understanding of SEO, paid media, or digital marketing services
• Proven ability to close deals and meet revenue targets
• Excellent communication, presentation, and negotiation skills
• Experience in consultative / solution-based selling
• Ability to work in a fast-paced, performance-driven environment

What We Offer

• Competitive fixed + performance-based incentives
• Opportunity to work with global brands and high-growth startups
• Fast-growth, entrepreneurial work environment 

We are seeking a highly skilled and motivated Python Developer with hands-on experience in AWS cloud services (Lambda, API Gateway, EC2), microservices architecture, PostgreSQL, and Docker. The ideal candidate will be responsible for designing, developing, deploying, and maintaining scalable backend services and APIs, with a strong emphasis on cloud-native solutions and containerized environments.

Key Responsibilities:

• Develop and maintain scalable backend services using Python (Flask, FastAPI, or Django).
• Design and deploy serverless applications using AWS Lambda and API Gateway.
• Build and manage RESTful APIs and microservices.
• Implement CI/CD pipelines for efficient and secure deployments.
• Work with Docker to containerize applications and manage container lifecycles.
• Develop and manage infrastructure on AWS (including EC2, IAM, S3, and other related services).
• Design efficient database schemas and write optimized SQL queries for PostgreSQL.
• Collaborate with DevOps, front-end developers, and product managers for end-to-end delivery.
• Write unit, integration, and performance tests to ensure code reliability and robustness.
• Monitor, troubleshoot, and optimize application performance in production environments.

Required Skills:

• Strong proficiency in Python and Python-based web frameworks.
• Experience with AWS services: Lambda, API Gateway, EC2, S3, CloudWatch.
• Sound knowledge of microservices architecture and asynchronous programming.
• Proficiency with PostgreSQL, including schema design and query optimization.
• Hands-on experience with Docker and containerized deployments.
• Understanding of CI/CD practices and tools like GitHub Actions, Jenkins, or CodePipeline.
• Familiarity with API documentation tools (Swagger/OpenAPI).
• Version control with Git.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Must have Skills: Node JS, Microservices architecture (MSA) (Capable),Javascript/Typescript, AWS S3/ LAMBDA/ EC2/DYNAMODB
• Cloud developer with a minimum of 6 years of experience Technical skills in most of the following areas
• Expert in developing REST Services and APIS using JavaScript, TypeScript NodeJS is a must 
• Implementing Serverless Software development using Amazon Lambda written in NodeJS is desirable.
• Services including AWS IoT, S3, RDS, IAM, Cognito, SNS, VPC, EBS, AWS Route 53, and Cloud Watch is a must
• Proficient in database concepts including schema design, querying, performance tuning, and debugging (Both SQL and No-SQL databases)
• Strong experience in designing and developing enterprise cloud-based IoT solutions using AWS
• Develop Web, APIs, IoT & Cloud based solutions is a must
• Ability to write automated unit test cases using mocking frameworks (Jasmine, Mocha, chai, Jest, etc.)
• Experience in modern data architectures (e.g. Micro Service, event-driven architectures, stream processing, and integrating real-time analytics into customer applications is desirable
• Have a good eye for NFRs (Scalability, extensibility, reliability, etc.) while evaluating design. should be able to Converts Solution Requirements into logical systems & subsystems
• Innovates and creates new ideas and have the ability to develop quick proof of concepts and validate with the customer.

RESPONSIBILITIES:

• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Designation : *Senior Node.js Developer*

CLient Name : *CLIRNET*

Key Responsibilities:

 Design and develop scalable, high-performance backend systems using Node.js

 Write clean, maintainable, and efficient code

 Collaborate with cross-functional teams to identify and solve complex software problems

 Participate in code reviews to maintain code quality standards

 Optimize application for maximum speed and scalability

 Develop and maintain API endpoints

 Implement security and data protection measures

 Develop and maintain automated tests to ensure code quality and coverage

 Participate in Agile development methodologies such as Scrum

Qualifications:

 Minimum of 4 years of experience in Node.js development

 Strong proficiency in Node.js and its core principles

 Experience with backend frameworks such as Express.js

 Experience with automated testing frameworks such as Jest or Mocha

 Strong understanding of software development best practices, including Agile

methodologies

 Familiarity with Git or other version control systems

 Excellent communication skills and ability to work in a collaborative team environment

The ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.

Experience : 5 – 9 years

Contract duration : 6 months

Major Accountability

• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.

Essential Skills & Experience

• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.

Education

• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken

Seeking Automation Test Lead for a very old client, please share updated resume if interested.

Openings: 2
CTC: Best for the right candidate

Location: Noida ,Bangalore, Hyderabad, Mysore, Chandigarh, Kolkata, Pune, Chennai, Jaipur.

Roles and Responsibilities
• Responsible to write and execute exploratory and automated tests that prove the functional and non-functional requirements of the system.
• Should be able to work as individual contribute in development & testing capacity
• Must be able to guide the junior team members
• Must be client facing.


Skills Required:
• Different types of Framework Development, Testing Life Cycle Expertise, Bug life cycle tracking, CI/CD Experience.
• Automation hands experience in at least 2 or 3 popular tools, Hands on experience in Windows Automation and Web applications Automation
• Working experience in RPA tools like UI Path
• Hands on experience in Test Management tools,
• Desirable to have Mobile Application Testing.
• Desirable to have exposure working on BDD, TDD concepts, Page object model concepts, Web debugging tools, general programming lanuguages like C++, Java, VB, https://vb.net/">VB.net, SQL Developer, IDE etc.
• Working exposure to Performance tools like JMeter, Apploader etc is a Plus
• Preferred - ISTQB, Selenium, UFT Certified Professional, Agile methodology  

Please refer for Other Openings:

• Automation Test Lead – Mid Size
• Pega Developers, BA & Lead System Architects - MNC
• JAVA Developers - MNC

Regards,

Kamaljeet Kaur

IT Recruitments

WEN | Creating Opportunities

Mobile: nine nine five eight four- three eight eight five eight

https://www.linkedin.com/in/kamaljeet-kaur-4aa83373/">https://www.linkedin.com/in/kamaljeet-kaur-4aa83373/

About Us:

Adbuffs is a digital-first performance marketing agency with a laser focus on launching and scaling eCommerce brands worldwide. We've accelerated growth for eCommerce companies in over 12 countries. With the journey started in 2019, with the principles "Empathy, Disciplined Creativity and Zero tolerance to EGO" we are stepping towards a fantastic future.

Roles & Responsibilities:

• Candidates having experience of working for eCommerce industry / Lead generation are required.(E-Commerce experience is must) 
• Candidates having ability to use past experience and trust in smart work and hard work are welcome.
• Analysing and interpreting provided clients data and providing expected solutions to the client. 
• Candidates dedicated to perfecting the craft and affluence in Google ads are required.
• Optimistic professionals with creative and out of the box thinking capabilities are must.
• Candidates with client need analysis & handling experience and bound to deliver high quality service are required.
• Drive new ideas and processes to improve the performance of campaigns, including account structure, bidding, ad copy, and keyword development.
• Developing effective media buying strategies.
• Participating in media planning to identify target audiences and craft effective campaigns.

Requirements:

• Proven experience as a Media Buyer or similar role; experience in the eCommerce industry is MUST.
• Familiarity with media-buying, planning and research
• Interest in following advertising and media trends
• Working knowledge of media analytics software
• Excellent communication and negotiation skills
• Organizational and multitasking abilities
• Attention to detail
• Critical thinking skills
• Any Degree in Media, Advertising or related field.

Other Details:

• Job Location: 

Kolkata, India.

• Working days & Job Timings:

Monday - Friday, from 10:30 am to 7:00 pm

• Salary: 2 LPA - 6 LPA

We are looking for highly motivated engineers with the following skillset-

• Engineering degree in Computer science or ECE or MCA is a must
• In-depth knowledge of PHP, HTML5, CSS, jQuery, JavaScript, AJAX
• Experience using PHP frameworks such as Laravel, Symfony, Zend, etc. - any 1 is required
• VueJS, AngularJS, ReactJS - knowledge of any 1 is required
• Between 1-5 years of work experience is required
• Very strong data structure and algorithm knowledge
• Ideal candidate would be a very strong developer with great coding skills
• Good English communication skills
• Willingness to work on multiple projects simultaneously
• Ability to work through ambiguous requirements and come up with a clear scope and problem statement
• If you have any live projects portfolio or GitHub handle please share them
• Office is in Fairlie place (Dalhousie), Kolkata 700 001