11+ Troubleshooting Jobs in Kolkata | Troubleshooting Job openings in Kolkata

We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

Location: Kolkata

About the Role

Work directly with the founders to build and scale Vaayu's online business (Pretline Brand). Own the complete D2C growth engine—from customer acquisition and website conversion to retention and profitable revenue growth.

Key Responsibilities

• Own Meta & Google Ads strategy, execution, and optimization.
• Drive profitable customer acquisition and scale online revenue.
• Improve website performance by working closely with the Shopify team on landing pages, product pages, and conversion optimization (CRO).
• Build customer retention and repeat purchase strategies through CRM and remarketing.
• Monitor and improve key business metrics including ROAS, CAC, MER, AOV, CVR, LTV, Repeat Purchase Rate, and Contribution Margin.
• Collaborate with creative, content, and influencer teams to improve campaign performance and brand growth.
• Identify growth opportunities through data analysis, testing, and experimentation.

What We're Looking For

• 5–8 years of hands-on core D2C performance marketing experience.
• Proven experience growing a fashion, lifestyle, beauty, or premium consumer D2C brand.
• Strong expertise in Meta Ads, Google Ads, Shopify, conversion optimization, and retention marketing.
• Deep understanding of the complete D2C growth funnel—from acquisition to repeat purchase.
• High ownership, commercial mindset, and ability to execute in a fast-paced founder-led environment.

Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We're  hiring self motivated, result oriented professionals, with a flair for technology and loads of self-confidence, for the role of Business Development Manager .

Location- Pune, Kolkata, Hyderabad

Job description

KRAs :

• Own , manage & drive corporate sales activities for the entire region, focusing on B2B sales, business development and solution selling.
• Develop and execute strategies to increase revenue growth through fleet management solutions.
• Collaborate with cross-functional teams to identify new business opportunities and expand existing relationships.
• Provide exceptional customer service by understanding client needs and delivering tailored solutions.
• Analyze market trends and competitor activity to stay ahead in the competitive IT landscape.
• Customer consultation for requirement gathering and product feature mapping
• To deliver product presentation
• Persuasion & Influencing customer decisions
• Negotiation and Sales Closure.
• Customer Relationship Management
• To provide technical consultation, training & ongoing Support
• Ideas and strategies to drive consistent sales performance
• Set up strong customer engagement programs that lead to deeper customer satisfaction, strengthening of customer ties, and effective farming of customer referrals

CANDIDATE PROFILE

Key Skills

• B. Tech + MBA
• Tech Savvy
• Experience in Corporate Sales, B2B Sales, Lead Generation

Soft Skills

• Passion for Sales
• Good communicator
• Sharp thinker
• A keen observer of market conditions
• Positive can-do attitude
• Self-confident
• Resourceful and independent worker, result oriented
• Intelligent, enthusiastic, and self-motivated

It is one of the leading TMT bar manufacturers and exporters in India. It is a well-known group that achieves a turnover of 3000 Cr per annum. The group is setting up a construction & architecture-oriented omni channel B2B & B2C platform. Merito, a curated talent platform is responsible to identify key resources for this project.

Job Location: Kolkatta

Job Description:

• 3-9 yrs experience in developing new features and user interfaces from wireframe models
• Ensuring the best performance and user experience of the application
• Fixing bugs and performance problems
• Writing clean, readable, and testable code
• Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
• Complete knowledge of Uploading app on google play store and Apple app store
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchasing alternatives

Requirement

• extensive knowledge of mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)
• Deep knowledge of Kotlin, Flutter,Android, iOS, etc.
• Proficiency with writing automated tests. depending on the libraries you use to test
• Familiarity with RESTful APIs and mobile libraries for networking
• Experience with profiling and debugging mobile applications
• Strong knowledge of architectural patterns - MVP, MVC, MVVM, and Clean Architecture -and the ability to choose the best solution for the app
•  Familiarity with Git
• Familiarity with push notifications
• Understanding mobile app design guidelines on each platform and being aware of their differences
• Proficiency in Kotlin/Java/Swift/Flutter/Dart

Egen is a data engineering and cloud modernization firm helping industry-leading companies achieve digital breakthroughs and deliver for the future, today. We are catalysts for change who create digital breakthroughs at warp speed. Our team of cloud and data engineering experts are trusted by top clients in pursuit of the extraordinary. An Inc. 5000 Fastest Growing Company 7 times, and recently recognized on the Crain’s Chicago Business Fast 50 list, Egen has also been recognized as a great place to work 3 times.

You will join a team of insatiably curious data engineers, software architects, and product experts who never settle for "good enough". Our Java Platform team's tech stack is based on Java8 (Spring Boot) and RESTful web services. We typically build and deploy applications as cloud-native Kubernetes microservices and integrate with scalable technologies such as Kafka in Docker container environments. Our developers work in an agile process to efficiently deliver high value data driven applications and product packages.

Required Experience:

• Minimum of Bachelor’s Degree or its equivalent in Computer Science, Computer Information Systems, Information Technology and Management, Electrical Engineering or a related field.
• Have experience working and strong understanding of object-oriented programing and cloud technologies
• End to end experience delivering production ready code with Java8, Spring Boot, Spring Data, and API libraries
• Strong experience with unit and integration testing of the Spring Boot APIs.
• Strong understanding and production experience of RESTful API's and microservice architecture.
• Strong understanding of SQL databases and NoSQL databases and experience with writing abstraction layers to communicate with the databases.

Nice to have's (but not required):

• Exposure to Kotlin or other JVM programming languages
• Strong understanding and production experience working with Docker container environments
• Strong understanding and production experience working with Kafka
• Cloud Environments: AWS, GCP or Azure

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

Minimum 2 years of working experience.

Can work on live projects of international clients.

Can handle multiple projects

Error-free coding.

Required Experience, Skills and Qualifications

Objective-C, or increasingly, the Swift 3.0 programming language

Apples Xcode IDE

Frameworks and APIs like Foundation, UIKit, and CocoaTouch

UI and UX design experience

Apple Human Interface Guidelines

2D and 3D graphics frameworks like SpriteKit and SceneKit

OpenGL or Metal, iOS graphics APIs

Familiarity with iOS 10 and newer OS versions

A Git code repository technology

Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.

Experience using and creating scalable web-based Restful APIs.

• You have prior experience in Java
• You have a deep understanding of Android SDK, app fundamentals & different development frameworks, integration with backend / API
• Excellent attention to detail and an eye for visuals. Design skills are not required but you should be able to critique and modify existing designs
• You have a deep interest in technology
• You're ready to learn and use new technology