11+ Troubleshooting Jobs in Kolkata | Troubleshooting Job openings in Kolkata

We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

Nimuki – D2C Kidswear Brand (by Purrple Orryx, Dubai)

About Nimuki

Nimuki is an upcoming D2C kidswear brand being built for the Indian market.

We are currently in the pre-launch stage — setting up supply, operations, and the core team from scratch. Nimuki is backed by Purrple Orryx (Dubai-based business), and India will be its primary growth market.

There is no “existing system” here yet, we’re building everything from the ground up.

Why this role exists

We are looking for someone who can own the India business end-to-end not manage it later, but build it from day 0.

This role exists so the business can run independently on-ground in Kolkata, without constant founder intervention.

You will act as the operational backbone of Nimuki India.

What this role really is

This is not a corporate BM role.

• There are no fixed systems yet
• There will be ambiguity
• You will create structure where none exists

You are the operator who makes things happen daily

What you will own

• End-to-end India operations (from production to delivery)
• Supplier coordination: sampling, production timelines, QC
• Launch planning and execution
• Shopify + payments + logistics readiness
• 3PL setup, dispatch, returns, and reconciliation
• Inventory accuracy and stock planning
• Customer experience and issue resolution
• Managing a small internal team + freelancers
• Building SOPs for all core workflows
• Weekly reporting and business dashboards
• Working capital discipline and inventory control

What success looks like (first 90 days)

You will help bring Nimuki to life with:

• A clear launch calendar
• Supplier + production tracking systems
• SKU master + inventory structure
• 3PL onboarding and dispatch workflows
• Returns and exchange processes
• Weekly founder dashboards
• A stable, low-chaos launch

Ongoing KPIs

• Launch goes live on time
• Stock accuracy > 98%
• Dispatch SLA adherence > 95%
• Smooth returns/refunds within timelines
• No major operational breakdowns
• Inventory and cash flow under control

Who we’re looking for

• 5–8 years of experience
• Background in D2C, e-commerce, apparel, or consumer brands
• Strong in execution across multiple functions
• Understands inventory, logistics, and basic P&L
• Comfortable working closely with manufacturers and warehouses
• Based in Kolkata (or willing to relocate)
• Hands-on with Excel / Google Sheets (Shopify familiarity is a plus)

Must-have traits

• Operator mindset (not just planner)
• Detail-obsessed
• Strong follow-up discipline
• Calm under pressure
• Comfortable with ambiguity
• Takes ownership without waiting for instructions
• Communicates clearly with founders

This role is NOT for

• Pure strategy / MBA-only profiles
• People with only marketplace experience (no D2C ownership)
• Agency-only backgrounds
• Candidates expecting structured corporate setups
• Title-driven applicants

Why join Nimuki

• Build a brand from zero to launch
• High ownership from day one
• Work directly with founders
• Shape systems, not just follow them
• Be part of the founding team in India

If you’ve operated or built something before and want to do it again and from scratch this time — we’d love to speak.

• Technical expertise in the area of development of Master Data Management, data extraction, transformation, and load (ETL) applications, big data using existing and emerging technology platforms and cloud architecture

• Functions as lead developer• Support System Analysis, Technical/Data design, development, unit testing, and oversee end-to-end data solution.

• Technical SME in Master Data Management application, ETL, big data and cloud technologies                                                                                               

• Collaborate with IT teams to ensure technical designs and implementations account for requirements, standards, and best practices                                                                                           

• Performance tuning of end-to-end MDM, database, ETL, Big data processes or in the source/target database endpoints as needed.                                                               

• Mentor and advise junior members of team to provide guidance.                                                  

• Perform a technical lead and solution lead role for a team of onshore and offshore developers

• Preparing and designing rough draft illustrations according to client specifications.
• Creating complete illustrations by combining painting, hand-drawn and digitally created images.
• Refining image design using illustration software.
• Enhancing the design concept using a wide range of colours and graphics.

Requirements:

CANDIDATE MUST BE FROM KOLKATA LOCATION

MUST HAVE Good Communication skills

COMFORTABLE WITH NIGHT SHIFT

• Proven work experience as an Illustrator, Graphic Designer or similar role
• Demonstrable portfolio of completed illustrations
• A strong portfolio of digital illustration work
• Solid knowledge of Adobe Illustrator
• Strong aesthetic and conceptual skills
• Ability to collaborate and meet deadlines

Salary: 30,000/- to 40,000/-

Job Summary:

We are looking for a highly skilled and experienced C++ Developer with a strong background in embedded systems to join our dynamic product engineering team. The ideal candidate will have at least 5 years of recent hands-on experience in designing, developing, and optimizing high-performance embedded software applications using modern C++ standards (preferably C++11 or later). This is an exciting opportunity to work on cutting-edge technologies in a collaborative and innovative environment.

Key Responsibilities:

• Design, develop, and maintain robust and scalable software solutions using C++11 or above
• Work closely with hardware and embedded teams to implement and integrate real-time systems
• Develop software for embedded platforms and optimize performance for various target environments
• Implement and maintain multithreaded applications and handle concurrency issues efficiently
• Conduct unit and integration testing to ensure high-quality deliverables
• Collaborate with cross-functional teams including Product, QA, Hardware, and Design
• Troubleshoot, debug, and resolve complex technical issues in embedded environments
• Participate in code reviews and adhere to best practices in coding and documentation
• Stay updated on the latest advancements in C++ and embedded systems development

Required Skills & Qualifications:

• Bachelor's or Master’s degree in Computer Science, Electronics, or related field
• 5+ years of professional software development experience with strong recent exposure to C++
• Hands-on experience with C++11 or newer versions (C++14/17 preferred)
• Strong understanding of object-oriented programming (OOP) and software design patterns
• Proficient in embedded system programming and real-time operating systems (RTOS)
• Experience in multithreaded programming and inter-process communication
• Proficient in debugging tools, performance analysis, and memory management
• Familiarity with version control systems like Git

Preferred Skills:

• Experience working on low-level drivers, hardware integration, and peripherals
• Familiarity with scripting languages (Python, Bash) for automation
• Exposure to CI/CD pipelines and Agile/Scrum development methodologies
• Knowledge of tools such as GDB, Valgrind, JTAG debuggers, etc.
• AWS or cloud-based experience is a plus (for remote monitoring/logging or OTA updates)

As a Medical Representative, you will be responsible for promoting and selling pharmaceutical products to healthcare professionals, including doctors, pharmacists, and other medical staff. Your goal is to build strong relationships with these professionals, provide them with the necessary information about products, and help them make informed decisions for the benefit of their patients.

Job Description: Website Development Specialist

Position: Website Developer Executive

Job Location: Kolkata

Company: Lead Height

Company Location: 6A2, 6th Floor, Newtown Square Atghora, Newtown Road In Spencer Building, Kolkata, West Bengal 700136.

Salary (Fresher - Experienced): ₹9000 - ₹ 25000 (Basic Salary)

Job Type: Full-time

About Us: Lead Height Company is a dynamic and rapidly growing Digital Marketing Company in the IT Sector. We are the perfect blend of a creator and inventor. Lead Height was awarded the Best Startup Company 2020 for excellence and innovation. We are passionate and thrilled to stay updated about the latest marketing trends and techniques to optimize the key component of conversion rate, aiming to provide top-notch solutions to our clients and customers.

Job Responsibilities:

• Website Development: Design, develop, and deploy responsive and user-friendly websites using modern web technologies, ensuring compatibility across multiple browsers and devices.

• Front-end Development: Implement intuitive and visually appealing user interfaces using HTML, CSS, and JavaScript frameworks, ensuring seamless navigation and optimal performance.

• Back-end Development: Develop server-side logic and databases using programming languages such as PHP, Python, or Ruby, and frameworks like Django or Laravel, to enable dynamic functionality and data integration.

• Content Management System (CMS): Customize and integrate CMS platforms, such as WordPress or Drupal, to enable efficient content creation, publishing, and management.

• Web Application Development: Build interactive web applications, including e-commerce platforms, online portals, and custom web-based tools, incorporating secure and scalable coding practices.

• Cross-functional Collaboration: Collaborate with designers, UX/UI specialists, and other stakeholders to ensure the seamless integration of design elements and user-experience requirements into the development process.

• Testing and Debugging: Conduct thorough testing, debugging, and optimization of websites and web applications to ensure smooth functionality, responsiveness, and performance.

• Website Maintenance and Updates: Perform regular updates, maintenance, and security enhancements for existing websites, ensuring they remain up to date with the latest web standards and technologies.

• Documentation: Create and maintain technical documentation, including project specifications, code documentation, and version control, to facilitate efficient collaboration and future maintenance. Requirements:

• Web Development Skills: Strong proficiency in HTML, CSS, JavaScript, and other front-end technologies. Knowledge of back-end programming languages and frameworks is a plus.

• Frameworks and Libraries: Experience with popular front-end frameworks and libraries such as React, Angular, Vue.js, or Bootstrap, and familiarity with back-end frameworks like Node.js, Django, or Laravel.

• Database Management: Proficiency in working with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB) to design, develop, and optimize database schemas and queries.

• Web Standards and Optimization: Familiarity with web standards, SEO best practices, and website optimization techniques to ensure fast loading times and optimal performance.

• Problem-solving skills: Strong analytical and problem-solving abilities to troubleshoot and debug complex web development issues.

• Collaboration and Communication: Excellent teamwork and communication skills to collaborate effectively with cross-functional teams and translate requirements into technical solutions.

• Continuous Learning: Willingness to stay updated with emerging web technologies, programming languages, and industry trends to ensure the adoption of best practices and enhance skill sets.

• Portfolio: A portfolio showcasing previous web development projects or code samples will be advantageous.

Disclaimer: This job description is a general outline of the responsibilities and requirements expected of a Website Development Specialist. Duties may be subject to change based on the company's needs and the evolution of the digital marketing landscape. Compensation:

Base salary: ₹9,000 - ₹25,000 per month.

Based on Experience of Candidates.

Benefits:

• Comprehensive training and onboarding process.

• Opportunity for career growth and advancement within the company.

• Supportive and collaborative work environment. If you are a results-driven individual with a passion for Website development and a desire to contribute to the growth of a thriving company, we encourage you to apply for the Website Development Executive at Lead Height Company.

Join our team and be part of our exciting journey to success! Application Process: Interested candidates are requested to submit their updated resume along with a cover letter detailing their relevant experience and why they believe they are a suitable fit for the role. We look forward to reviewing your application

Location -Kolkata/Mumbai

Job Description:

-             Write, edit, and proof articles for Internal Communications

-             Write copies for branding collaterals like posters, brochures etc.

-             Co-ordinate with business units to gather information and craft articles, messages, or newsletters

-             Responsible for managing content and updating the Intranet using the CMS

-             Message and Newsletter creation using builder tool

-             Writing and editing for marketing collaterals

Specification / Skills / Experience

• Good writing experience
• Proficiency in English, a very high standard of both spoken and written language
• Independent and self-manage the work load
• Robust writing skills - the selected candidate will be writing and editing content on a daily basis
• University degree in journalism, media studies or related qualification
• A cross-cultural background
• Ability to manage more than one project at a time working under tight deadlines
• Strong organizational skills
• Working knowledge of Microsoft Word, Excel & PowerPoint, Photoshop (added advantage).

Primary Skills: Excellent writing and communication skills. Exposure to on-line content along with content management skills

Secondary Skills: Exposure to social media; project planning

We are hiring IN OFFICE ONLY.

Office located in the beautiful Astra Towers in Rajarhat Kolkata.

We are looking for Senior Laravel Developers that have experience with Laravel Framework PHP, and VueJs.

You will be working right away with other senior Laravel Developers that know the products. You will be learning the projects, and helping them clean up and polish our tech better. We are a product based company.

A little about us:

Klizo Solutions has over 50 employees and is located in the New Town area, near CC2. Our employees range from graphic designers, back-end developers, iOS and Android Developers, and more. We are primarily a product-focused company. Our founder is from the USA and spends about 6 months a year here going back and forth. We develop technologies around his products and develop products for a few other clients. We are looking to expand to more locations, and are hiring for those reasons. You can see a company video here: https://klizos.com/about-us/

Preferred & Required knowledge and Duties:

• MVC Structure
• SQL concept
• Eloquent Relationships
• HTTP middleware
• Basic knowledge of JQuery
• Basic command of Laravel (How to create Model, Controller, migration, middleware )
• Experience of Vue.js
• Experience with Git
• Experience integrating third-party APIs
• Experience with payment APIs

Required Shifts:

We are expected to work Monday - Friday

We may rarely be needed on a Saturday if a project is required.

BONUS Knowledge (not required):

• MongoDB
• Worked with Jira
• Knows Github / Repo / Source control
• Worked with Bitbucket

Job Types: Full-time, Permanent, In Office

Benefits

• Bonuses based on performance
• Additional training will be available and may be required
• Clean office, professional hardware, and a positive team.

Stylopay is one of the few companies globally who offer a payment platform, pre- integrated with the payment ecosystem, as a service to businesses. They have global issuance capabilities through partnerships with Issuers in Europe/UK, South East Asia and Middle East, payment processors and KYB/KYC/Risk service providers. IBAN, Wallet and Pre-card card programs are live in geographies across Europe and Asia.
To augment our Operations, we require a resource with experience in generating reports from IT production environment, preferably in financial domain. She/he should have strong problem solving, analytical and communication skills (verbal and written). She/he should be an excellent team player, with ability to work in a global team and with deadlines.