Application Support Engineer

Who we are :

F22 Labs was started in 2014 by Murtuza and Hari, 2 childhood friends who always dreamt of starting a business of their own. After working at leading startups initially in their careers, they decided to take the plunge.

Over the last 7 years, we’ve been fortunate and blessed to have worked with 250+ entrepreneurs, who have trusted us with their dream of building their startups. Some of them include Hollywood celebrities like BJ Novak and Fortune 500s like Pizza Hut Inc.

Some of our products have gone on to be used, loved and have received investment from Charlie Cheever (Cofounder of Quora), Snoop Dog(does he even need an introduction?), Evan Williams (Cofounder of Twitter) and have been nominated for awards like the Webbys.

F22 Labs has won the Top 10 Software development company awards from highly respected Clutch.co for multiple years.

One cool thing about working at F22 Labs is you can never be bored. We’re working on various products cutting across different industries like: HealthCare, Non-Profits, Entertainment, B2B SaaS, Ecommerce, Fashion, Sports, Travel, Fintech, Marketplaces, EdTech, LegalTech, IOT.

We have presented our products at international conventions like WebSummit Lisbon, RiseConf HongKong, Collision Conf New Orleans, Pizza Expo Las Vegas

What we do :

We build beautiful, robust and scalable web and mobile applications for idea stage founders and growth stage startups based out of USA, Canada, Mexico, Middle East, India, Nigeria, South Africa, Singapore etc.

Our Core Values :

* Honesty & Transparency: Speak your mind and do what feels right.

* Empathy: Be kind. Listen Intently. Trust by default.

* Stay Hungry, Stay Foolish: Have childlike curiosity and hunger to learn.

* Hustle Hard: Do more with less.

* Teach, don’t preach: Knowledge grows when shared.

Perks:

* State of the Art gadgets

* Complete Health coverage for you and your family

* Flexible work timings

* Remote friendly

Our Hiring process:

* A Profile Review: Resume, Portfolios, personal websites, Github, anything else you want to share with us.

* A Technical task that relates to the work you will be doing

* A Final round of interview

* An Offer and onboard you are!

Title : Senior UI/UX Designer

Location:  Chennai, India

Experience: 5+ Years

Job Description

We are seeking a talented and experienced product designer to create exceptional user experiences. As a Senior UI/UX Designer, you will be responsible for conducting user research, interviews, and surveys, and translating these insights into sitemaps, wireframes, and prototypes. You will design the overall functionality of the product and iterate on it to ensure an optimal user experience. The ideal candidate should have a keen eye for clean and artful design, superior UI skills, and the ability to transform high-level requirements into intuitive and functional user interfaces.

Responsibilities:

* Conceptualize original ideas that simplify and enhance user experience.

* Facilitate the client’s product vision by researching, wireframing, sketching, prototyping, and creating mockups for digital products.

* Design and deliver storyboards, user flows, user stories, user journeys, process flows, and sitemaps optimized for various devices and interfaces.

* Collaborate with product management, engineering, clients, and other stakeholders to define and implement innovative solutions for the product’s direction, visuals, and experience.

* Take a user-centered design approach, rapidly test and iterate designs, and gather feedback from users and teams.

* Present and explain design decisions and key deliverables to peers and executive-level stakeholders.

* Organize and refine resources, ensuring project improvements.

* Oversee all visual design stages from concept to final hand-off to engineering, ensuring consistency in design and communication.

* Make strategic design and user-experience decisions for core and new features.

* Identify design problems and devise elegant solutions.

* Establish and promote design guidelines, best practices, and standards.

 Requirements:

* Demonstrable UI/UX design skills with a strong portfolio. Experience designing complex solutions for complete digital environments is preferred.

* Proficiency in design tools such as Sketch, Photoshop, Illustrator, OmniGraffle, and UX software like InVision, UXPin, Balsamiq, Framer.js, Quartz Composer. Basic HTML5, CSS3, and JavaScript skills are a plus.

* Experience with Agile/Scrum development processes.

* Knowledge of UX design best practices, mobile-first and responsive design, testing methodologies, usability, and accessibility concerns.

* Familiarity with the latest industry trends and technologies.

* Solid experience in creating wireframes, storyboards, user flows, process flows, and sitemaps.

* Ability to communicate design processes, ideas, and solutions effectively to teams and clients, and to present designs persuasively to stakeholders.

* Enthusiasm for collaborating closely with teams and other stakeholders.

Skills-

PHP, Laravel, Codeigniter, Javascript, Node.js (Min 3 project), Jquery, AJAX, My SQL, MongoDB, Bootstrap, React.js/Angular.js (Advantage)

Job description

• Develop Backend & Rest API using MVC Pattern in PHP/Laravel/Node.js.
• Building reusable code and libraries for future use.
• Optimization of the application for maximum speed and scalability.
• Implementation of security and data protection.
• Design and implementation of data storage solutions.
• Manage Team with responsibility and help them in Technical solution.
• Project timeline estimation and deliver the project within the deadline.
• Experience in AWS Server.

Required Candidate profile

• 4+ years of development experience building Backend, REST APIs with any PHP MVC Framework, preferably Laravel and CodeIgniter extensive knowledge of how web semantics translate into a REST API
• Expertise working with data structures and algorithms.
• Proficiency in object-oriented programming and experience applying modern design patterns
• Proficiency with MVC Architecture.
• Has a strong hold on database Mysql/MongoDB.
• Has a strong hold on server deployment and debugging.
• Write clean, well-designed code in Laravel/Node.js
• Troubleshoot and test core product software to ensure strong optimization
• Contribute to all phases of the development lifecycle
• Experience using Git.
• Able to solve complex problems and create optimized code for high traffic websites
• Experience in third-party APIs integration.
• Good understanding of design patterns.
• Experience in React.js/Angular.js.
• Experience in any PHP unit testing.

• Strong knowledge in Power BI (DAX + Power Query + Power BI Service + Power BI  Desktop
• Visualizations) and Azure Data Storages.
• Should have experience in Power BI mobile Dashboards.
• Strong knowledge of SQL.
• AAS Data model Deployment in Azure, Querying data from AAS to build Reports
• Experience in developing, optimizing, and administering Tabular Models in 'Azure Analysis service'.

• Design and Create AAS/OLAP/ Tabular cubes and automate processes for analytical needs.
• Good knowledge of DWH concepts.  
• Expertise in developing OLAP cubes and developing complex calculations, Aggregations, implementing a dynamic security model using DAX functions in - Azure Analysis service

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities :

Build relationships with prospective clients

Maintain consistent contact with existing clients

Manage sales pipeline

Analyse the market and establish competitive advantages

Track metrics to ensure targets are hit

Qualifications: Bachelor's degree

1+ years in B2B sales industry Experience in full sales cycle including deal closing

Demonstrated sales success

Strong negotiation skills

Strong communication and presentation skills

Industry Education Management Employment

1. End to end accounts Pay Order management / Invoicing / Billing in systems (QuickBooks, Tally or any other ERP)
2. Execution of orders -  starting from receiving Purchase Order to service deployment (Enabling the cloud platform for client)
3. Documentation, understanding of compliance.
4. Client Communication  - Written and verbal communication (Deal with clients, Sales team and other employees. 
5. Reporting  - Various reports (Governance/Monthly/quarterly review reports).
6. Deal with clients, management, suppliers and other employees professionally at all times
7. Complete all the  tasks on time, timelines are critical.
8. Open for new tasks and ready to accept the challenges since this is a dynamic profile.

Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelors degree in commerce from an accredited university and prefer a Bachelors or Masters in finance. A higher degree, CA, CA inter or MBA/PGDBA in Finance will be an added advantage.

1. 1 – 3 years of prior experience working in billing, invoicing and order management.
2. Experience of working in IT industry would be preferred
3. Strong analytical skills
4. Passion for quality control and productivity
5. Ability to perform advanced computing functions
6. Familiarity with databases
7. Familiarity with Google Workspace
8. Strong communication skills
9. Ability to solve problems
10. Ability to work well in groups
11. Ability to multitask
12. Knowledge of the Cloud based products is an additional advantage.