Application Support Engineer
Application Support Engineer at QwikCilver Solutions · Bengaluru (Bangalore) · 3 - 5 years · ₹4L - ₹10L / yr · Profitable · Posted 5 Jan 2022

3 - 5 yrs
₹4L - ₹10L / yr
Bengaluru (Bangalore)
Skills
Software Testing (QA)
Test Automation (QA)
Appium
Selenium
SaaS
Troubleshooting
SQL
Requirement:
- Experience in any one SaaS based Software & High available Infrastructure Architectures
- Financial/Banking domain knowledge (Risk, Fraud, Security Aspects) is a plus
- Debugging/Identifying root cause on faults/performance of an Application (at least one project should
- highlight this requirements)
- Working knowledge of any one of Interfaces (RestAPI/HttpProcessor/WinServices)
- Know-How of anyone Monitoring tool (Nagios / Graphana / Kubernates / AWS Cloud Watch)
- SQL programming
- Troubleshoot enterprise applications
- PHP, .net and MS SQL, Apache server and Linux
- Jira usage
- Certifications: ITIL certification is a Plus
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About QwikCilver Solutions
Founded :
2007
Type :
Services
Size
Stage :
Profitable
About
Qwikcilver is the Pioneer and single largest end-to- end service provider in the prepaid, gift card space, serving the who’s who of the retail and service industries in India, the Middle East, South East Asia and more recently, having entered the Australia & New Zealand region. Qwikcilver today, using its robust, secure, banking- standard, transaction management platform, powers 9 out of every 10 gift cards and e-gift cards sold. Headquartered in Bangalore, India, with offices in Dubai and Singapore and soon to open in Australia, Qwikcilver manages over 700 million transactions annually. It is the definitive one-stop-shop for different variants of prepaid programs, digital and digitized gift card programs, promotion programs, loyalty programs, discount programs and the like.
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Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
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