Data base developer

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

📢 Job Title: VIP Product Counsellor – Domestic Telesales

📍 Location: Sakinaka, Andheri East, Mumbai – 400072

💼 Role Overview:

We are hiring energetic and passionate Telesales professionals to join our VIP India team. As a VIP Product Counsellor, you’ll be responsible for connecting with potential customers, explaining our premium services, and converting leads into paid memberships.

This is a walk-in opportunity with on-the-spot interviews and offers!

🔍 Key Responsibilities:

• Make outbound calls to potential customers and convert leads into subscriptions.
• Build rapport and maintain strong customer relationships.
• Achieve sales targets and maximize revenue through consultative selling.
• Maintain accurate records of interactions using CRM tools.

🎯 Candidate Requirements:

• Minimum Experience: 6+ months in Telesales / Collections / Voice Process (BPO preferred).
• Language Proficiency: Basic English + any regional language:
• Punjabi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam
• Strong communication and persuasion skills.
• Confidence in phone-based conversations and objection handling.

💰 Compensation & Benefits:

• Salary: ₹25,000 – ₹30,000 In-Hand
• Linguistic Role: Up to ₹35,000 In-Hand
• Incentives: Unlimited performance-based incentives
• Work Schedule: 10:00 AM – 7:00 PM (1 rotational weekly off)

✅ Perks:

• Spot Offers (2 Rounds of Interview on the Same Day)
• Excellent incentives & recognition structure
• Growth-oriented career path in one of India’s leading matchmaking platforms
• Professional work environment at a reputed brand

Company: Algogi, Bengaluru, Karnataka

Position: QA Intern

Location: Remote

Duration: 1 month

Compensation: Unpaid

Commitment: Flexible

About Algogi:

At Algogi, we specialize in crafting exceptional digital experiences through innovative software solutions, cutting-edge UI/UX design, and robust product development. With a team of talented professionals, we combine creativity, technical expertise, and strategic thinking to deliver tailored solutions that meet unique business requirements.

Role Overview:

We are looking for a skilled QA Intern to join our team. This remote position offers you the flexibility to contribute on a project-by-project basis, even if you have existing work commitments. You’ll play a pivotal role in enhancing product quality for our diverse range of clients by making sure that all products are bug free that align with Algogi’s mission of excellence.

What you'll be doing:

• Review and analyze system specifications.

• Collaborate with QA Engineers to develop effective strategies and test plans.

• Execute test cases (manual) and analyze results.

• Create logs to document testing phases and defects.

• Report bugs and errors to development teams.

• Help troubleshoot issues.

• Conduct post-release/post-implementation testing.

• Work with cross-functional teams to ensure quality throughout the software development life-cycle.

• He / She should be able to test the UI and Functionality of the applications.

What we are looking for:

• Excellent communication skills.

• Attention to detail.

• Analytical mind and problem-solving attitude.

• Strong organizational skills.

• Basic Knowledge of testing web applications and mobile applications is required.

• Tester should be able to work independently or in a team.

Why Join Algogi?

• Work remotely with flexible hours that fit your schedule.

• Engage in diverse projects that allow you to showcase your creativity and design skills.

• Competitive compensation based on expertise and project scope.

• Opportunity to work with a passionate and innovative team dedicated to digital excellence.

IoT backend - * Good work experience in C#.Net, Asp.Net Web APIs, Microservices

* Good development work experience in Azure: AppServices, Functions, Authentication, Consuming and leveraging Azure SAAS services, IoT services, MQTT, IoT Hub, Working with schema less databases, Timeseries database, etc

* Good experience in MS SQL

# Good to have is some development experience in front-end technologies JavaScript, Angular, React, etc

• To perform requirement analysis and oversee the implementation of architectures of project scope
• To provide customized reusable solutions of project, program or operational scope
• To develop high-quality and detailed designs
• To conduct unit testing using automated unit test frameworks and identify and address possible risk by conducting mitigation action planning
• Conducting configuration of your own work or from the team and assess the technical impact of multiple technologies/strategies
• Reviewing the work of other developers with feedback for improvement (if applicable)
• Using coding standards and best practices to ensure quality deliverables
• Contribute as a team member to an operational, integration or application architecture requirements, design, implementation, or on-going operations deliverables

We are looking for Laravel Developer ( Immediate Joiner - 0 to 7 days )
Requirements -

• Must have 2 years to 3 years of Experience in Laravel, PHP, core PHP & Codeigniter
• Code quality codes
• Must have skills on - Laravel, PHP, Core PHP, Codeignitor, Javascript, HTML, CSS, Mysql

Responsibility-

• Completion day to day tasks
• Will be working on live projects

• Attract first-rate talent and ensure lasting and successful placements aligned to client requirements
• Responsible for end to end selection process – sourcing, screening, interview coordination, back ground verification etc. in accordance with Anther recruitment strategy
• Understand client company, competitors, market place
• Client management – understand the client mindset, nuances of the requirement, coordination across all stages of recruitment while creating a positive rapport with the client stake holders.
• Map requirement, role criteria, define position description, skill specification
• Locate, identify and track potential candidates through the use of Job-Boards, social media, user groups/associations, candidate referrals, networking, etc
• Create detailed candidate profile summaries for each candidate presented
• Candidate Experience – ensure that all candidates are well informed on all aspects of the position proposed and are prepared adequately before every interview. Hand hold candidates through offer, on boarding and settling in period at the client Organisation
• Build network of candidates and develop creative, cost-effective sourcing strategies to accommodate for current and future client demands

Skills and Experience :

• 1-4 years experience overall.
• At least 1 year of experience in inside sales.
• Looking for Hard Core Inside Sales and not Looking for someone who has worked on lead generation work or upselling.
• Preferred Candidates are from Ed-Tech Industry with K-12+ segment dealing only.