
Job Details for Service Manager
Job Title : Service Engineer
Department : BMS (Building Management System)
Location : Mumbai/Pune/Banglore
Experience : 3-5 Years in BMS Service Industry
Desired Qualification: Diploma, Degree in Engineering
Skills Required : _______________
Salary : As per Company Norms
Job Overview:
BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.
Responsibilities:
Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.
Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.
Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.
Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.
Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.
Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.
Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.
Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.
Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.
Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.
Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.
Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.
Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.
Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.
Ø Assist with the development and management of the BMS service department's budget.
Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.
Ø Identify areas for continuous improvement in BMS services and processes.
Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

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Job Description:
The employee will be involved in direct sales.
Internship to 1 year of experience in Sales
He/She will be responsible for building rapport with students and their parents.
Needs to have an understanding of the student profile.
Good to have CRM knowledge
Good target records
Open to making from different sources
Open to traveling
Open to attending Virtual events and Physical events/seminars/Webinars
Requirements:
Fresher to 1 year of experience in Sales
Bachelor's degree or equivalent experience.
Excellent written and verbal communication skills.
Highly organized with excellent attention to detail.
Prior experience in sales/knowledge of sales tools
Benefits:
Medical Insurance for you and your family members
No boss kind of culture (We have mentors, not bosses, bring your idea to the table without any hesitation)
Access to your psychological counselor (We take care of your mental well-being)
The Role:
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Skills Required:
- Strong understanding of company positioning, pricing, and business development strategies for complex Enterprise SaaS Companies
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- Excellent interpersonal skills, allowing you to connect effectively with client.
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