Job Details for Service Manager
Job Title : Service Engineer
Department : BMS (Building Management System)
Location : Mumbai/Pune/Banglore
Experience : 3-5 Years in BMS Service Industry
Desired Qualification: Diploma, Degree in Engineering
Skills Required : _______________
Salary : As per Company Norms
Job Overview:
BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.
Responsibilities:
Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.
Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.
Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.
Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.
Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.
Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.
Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.
Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.
Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.
Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.
Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.
Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.
Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.
Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.
Ø Assist with the development and management of the BMS service department's budget.
Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.
Ø Identify areas for continuous improvement in BMS services and processes.
Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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Key Responsibilities
Lead Generation & Outreach
· Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.
· Execute email campaigns targeting prospects to generate leads and create business opportunities.
· Mine data and extract information of C-level executives from various online sources and tools.
Sales Process Management
· Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.
· Assist senior staff in generating and following up on leads.
· Convince clients, schedule appointments, and manage the sales pipeline.
· Track sales efforts and monitor results to ensure alignment with targets.
Customer Relationship Management
· Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.
· Collect customer feedback and conduct market research to inform business strategy and product development.
· Maintain CRM systems to manage lead generation, track interactions, and store customer information.
Market & Competitor Analysis
· Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.
· Increase business opportunities through various routes to market.
Required Skills & Qualifications
· Strong communication and interpersonal skills.
· Proficient in email marketing, cold calling, and LinkedIn outreach.
· Experience in data mining and CRM systems.
· Ability to prepare detailed reports and commercial proposals.
· Strong analytical and organizational skills.
· Ability to work independently and as part of a team.
· Understanding of market research and customer feedback processes.
Performance Metrics
· Number of new leads generated.
· Conversion rate of leads to appointments and sales.
· Quality and timeliness of proposals and reports.
· Customer satisfaction and feedback.
· Sales targets and revenue growth.
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Department, including onboarding of warehouses on Whrrl’s platform and
for all Business Development & Operations related activities for Warehousing, CM, &
Procurement services other activities as may be assigned by the Whrrl, from time to
time, including Overseeing CM & Warehousing activities.
➢ Identify new business opportunities & design strategies for Warehousing and Collateral
Management.
➢ Responsible for P&L of all the Warehousing & Collateral Management & monitor P&L as
per Whrrl’s requirements.
➢ To achieve revenue targets covering Commodity Funding, Storage & Preservations, CM
activities, Fumigation, and Pest Management & any other support services offered by
the Client.
➢ Monitor implementation of strategies approved by the Management, including
cost analysis related to the Department and implementation of best-cost measures.
➢ Identify & procure equipment and assets at the best cost required for smooth functioning
of the Warehouses.
➢ Develop a committed team, guide, lead & motivate team members to achieve team and
organizational goals. Guide & lead the Warehousing team in achieving
business/operational targets.
➢ Monitor inward/outward transactions and insurance details of all locations - Coordinate
CMA requests, evaluation & implementation.
➢ Maintain close association & liaison with bank officials, major commodity players, Govt.
organizations, and clients.
➢ Ensure proper customer service & high degree of customer satisfaction.
Ensure that customer complaints and queries are addressed timely and properly by the
team members and intervene to sort out issues when escalated.
➢ Ensure training of Warehouse staff about the concerned process in relation to Quality
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➢ Ensure regular fumigation, prophylactic treatment of the stock by warehouse operations
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As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to meet you.
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- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
Reporting directly to the Founder
The job requires a great deal of responsibility early on, but we're working on something exciting and there's lots of opportunity of growth and learning.
The job is full-time, remotely based, and with flexible hours.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon