Service Engineer

Staff Engineer - AI:

Location : India, Remote

Job Description

Egnyte is seeking an experienced Staff Software Engineer to join our Engineering department. The Engineering department builds large distributed components and services that run Egnyte's Cloud Platform. Our code serves billions of requests per day with sub-second latency in a fault-tolerant environment. We process and analyze millions of files and events daily. Some of the responsibilities for this department include Egnyte's Cloud File System, Content Classification, Content Lifecycle Management, User Behavior Analysis, Object Store, Metadata Stores, Search Systems, Recommendations Systems, Synchronization, and intelligent caching of multi-petabyte datasets. We are looking for candidates with a shared passion for building large-scale distributed systems and a keen sense for tackling complexities that come with scaling through multiple orders of magnitude.

In this role, you will (But are not limited to):

• Design and develop highly scalable and resilient cloud architecture that seamlessly integrates with on-premises systems
• Drive the team’s goals and technical direction to find and pursue technical opportunities that make Egnyte’s cloud platform more efficient
• Effectively communicate complex design and architecture details
• Understand company and industry-wide trends to help develop new technologies
• Conceptualize, develop, and implement changes that prevent key systems from becoming unreliable, under-utilized, or unsupported
• Own all aspects of critical software projects from design to implementation, QA, deployment, and monitoring

Qualifications

• BS, MS, or PhD. in Computer Science or related technical field, or equivalent practical experience
• 8-15 years of professional experience in engineering with a history of technical innovation
• Experience providing technical leadership to engineers

Bonus Qualifications (Good to Have)

• The breadth of knowledge across infrastructure domains, with the ability to reason about everything from data center machine software to database solutions to machine learning infrastructure to front-end web or mobile applications
• Demonstrated success in designing and developing large-scale, complex systems
• Expertise with multi-tenant, highly complex, cloud solutions; experience with Hybrid and/or on-premises solutions desired

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com

Job Title: Data Developer Lead

Experience: 10+ Years

Location: Gurgaon (Onsite)

Work Model: Hybrid

Role Overview:

We are looking for a highly experienced Data Developer with 10+ years of expertise in designing, developing, and managing scalable data solutions. The ideal candidate will have strong experience in data engineering, ETL processes, and database management, with the ability to work in a hybrid onsite environment in Gurgaon.

Key Responsibilities:

• Design, develop, and maintain robust data pipelines and ETL processes
• Build scalable data architectures and optimize data workflows
• Work with large datasets to ensure data accuracy, integrity, and availability
• Develop and manage data warehouses and data lakes
• Collaborate with cross-functional teams including Data Science, Analytics, and Engineering
• Optimize database performance and troubleshoot data-related issues
• Ensure data security, governance, and compliance standards are followed
• Automate data processes and improve system efficiency
• Mentor junior team members and provide technical guidance

Required Skills & Qualifications:

• 10+ years of experience in Data Engineering / Data Development
• Strong proficiency in SQL and database technologies (e.g., PostgreSQL, MySQL, Oracle)
• Hands-on experience with ETL tools (Informatica, Talend, Apache NiFi, etc.)
• Experience with big data technologies (Hadoop, Spark, Hive)
• Proficiency in programming languages like Python, Java, or Scala
• Experience with cloud platforms (AWS, Azure, or GCP)
• Strong understanding of data warehousing concepts (Snowflake, Redshift, BigQuery, etc.)
• Experience with data modeling and schema design
• Familiarity with workflow orchestration tools (Airflow, etc.)

Good to Have:

• Experience in real-time data streaming (Kafka, Flink)
• Exposure to DevOps practices and CI/CD pipelines
• Knowledge of data governance and data quality frameworks
• Experience working in Agile environments

Soft Skills:

• Strong problem-solving and analytical skills
• Excellent communication and stakeholder management
• Ability to work independently and in a collaborative team

Why Join Us?

• Opportunity to work on large-scale data systems
• Collaborative and innovation-driven environment
• Flexible hybrid work model

Key Responsibilities

• Design, develop, and maintain scalable microservices and RESTful APIs using Python (Flask, FastAPI, or Django).
• Architect data models for SQL and NoSQL databases (PostgreSQL, ClickHouse, MongoDB, DynamoDB) to optimize performance and reliability.
• Implement efficient and secure data access layers, caching, and indexing strategies.
• Collaborate closely with product and frontend teams to deliver seamless user experiences.
• Build responsive UI components using HTML, CSS, JavaScript, and frameworks like React or Angular.
• Ensure system reliability, observability, and fault tolerance across services.
• Lead code reviews, mentor junior engineers, and promote engineering best practices.
• Contribute to DevOps and CI/CD workflows for smooth deployments and testing automation.

Required Skills & Experience

• 10+ years of professional software development experience.
• Strong proficiency in Python, with deep understanding of OOP, asynchronous programming, and performance optimization.
• Proven expertise in building FAST API based microservices architectures.
• Solid understanding of SQL and NoSQL data modeling, query optimization, and schema design.
• Excellent hands on proficiency in frontend proficiency with HTML, CSS, JavaScript, and a modern framework (React, Angular, or Vue).
• Experience working with cloud platforms (AWS, GCP, or Azure) and containerized deployments (Docker, Kubernetes).
• Familiarity with distributed systems, event-driven architectures, and messaging queues (Kafka, RabbitMQ).
• Excellent problem-solving, communication, and system design skills.

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 5M ecommerce stores built by indian small businesses and growing at a crazy rate.  

We are looking for a Backend Engineer to join our team who will be part of our new innovations team.

Requirements:

1. Strong knowledge of Django, Django Rest Framework and their design principles.
2. Strong knowledge of Django ORM, should be able to leverage it to write complex and optimized queries (E.x Q queries, Case, When, Select related, prefetch related, Subqueries, Annotations, Aggregations, Filtering, etc.) .
3. Should be able to override DRF serializers, filters and viewsets completely according to needs.
4. Should have good experience in Class Based Views to write the backend API’s.
5. Sound knowledge of database design patterns and modelling them to Django models.
6. Sound knowledge of how to write test cases for the APIs.
7. Should be able to write optimized pythonic code adhering to python PEP standards.
8. Strong knowledge of python packaging and how to architect a code base that should be easily scalable and not get cluttered.
9. Strong knowledge of REST API design patterns.
10. Ability to write RAW sql queries and further database level coding will be a plus.
11. Good Understanding of python’s asyncio, threading and multiprocessing library, their benefits and limitations along with their appropriate use cases.
12. Hands on knowledge of celery and its corresponding message broker such as RabbitMQ, Redis, etc.
13. Experience with building a CDC(Change Data Capture) pipeline will be a plus.
14. Experience with Apache Kafka, Kafka connect and Debezium will be a plus.
15. Experience with open source will be a plus.
16. Good knowledge of Algorithms and data structures.

Responsibilities:

1. Understand the ins and out of existing codebase and have a good grasp over it.
2. Write clean, stable and scalable code.
3. Write unit test cases for the APIs.
4. Do whitebox and blackbox testing for your own code and as well as others if required.
5. Understand and implement fast prototype solutions for the business needs.

• Be part of the CS Strategy & Operations team that strives to make a difference.
• Assimilate data and analytics to create daily, weekly, monthly and quarterly reports.
• Analyze reports to detect problems during data collection and help review data that has been collected.
• Monitor data to identify trends and anomalies that might showcase abnormal behavior.
• Interpret data, develop dashboards and reports.
• Generate and share routine/ ad-hoc reports as required.
• Work with team members to drive CS processes.
• Monitor, update, and drive implementation of MIS reports.

Our ideal candidate:

• Experience of 2-3 years in a high-transaction MIS environment.
• Knowledge of Google Sheets / Excel (vLookup, pivot table, charts, and adept in trend Metrics)
• Strong knowledge of Power BI, SQL, Data Studio
• Good written and verbal communication.
• Willingness to learn new things and is able to quickly deploy them.
• Is an empathetic team player.

Essential Duties & Responsibilities

● Design, build and maintain efficient, reusable, and reliable Ruby code
● Contribute to building an agile environment
● Test your code
● Engaged in all aspects of product development and will be working closely with product management, operations, client-engineering and customer success teams
● Working with an exceptional team to help scale a fast-paced business.
● Ability to work independently on challenging compound problems as well as collaborating with other team members to solve major goals
● Present complex ideas and approaches in simple communicable terms across engineering and management levels
● Identify bottlenecks and bugs, and devise solutions to these problems


Required Qualifications 

● Ruby on Rails (6+ years)
● PostgreSQL or MySQL
● JavaScript and AngularJS (or other client-side frameworks like Ember, Backbone, etc)
● Test-driven development with RSpec, Capybara, Jasmine
● Git, Continuous Integration, AWS, etc
● Bonus points for SaaS experience