
Job Details for Service Manager
Job Title : Service Engineer
Department : BMS (Building Management System)
Location : Mumbai/Pune/Banglore
Experience : 3-5 Years in BMS Service Industry
Desired Qualification: Diploma, Degree in Engineering
Skills Required : _______________
Salary : As per Company Norms
Job Overview:
BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.
Responsibilities:
Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.
Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.
Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.
Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.
Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.
Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.
Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.
Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.
Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.
Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.
Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.
Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.
Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.
Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.
Ø Assist with the development and management of the BMS service department's budget.
Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.
Ø Identify areas for continuous improvement in BMS services and processes.
Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

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About Aakash Technology Innovation Lab
Are you passionate about transforming the field of education as we know it?
The way education is imparted has been disrupted massively due to forces such as ed-tech digital revolution, the advancement in artificial intelligence technology and the pandemic. Given the rapid pace of transformation, the vision of the Technology Innovation Lab at Aakash is to make the education of the future a reality. The Technology Innovation Lab aims to leverage state-of-the-art technologies to develop industry-defining bleeding-edge solutions for a student-first world-class hybrid learning experience. This involves -
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If this excites you, we might have the perfect opportunity for you in the world’s most valued ed-tech company!
About Aakash - AESL
Aakash Educational Services Limited (AESL), commonly known as Aakash, is one of the most leading educational services institution providing comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads.
AESL also partnered with Blackstone, a global investment management firm.
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