Technical support\IT Desksupport

tekwissen software pvt ltd a private based company

Technical support\IT Desksupport

Tekwissen Software

Company

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Technical support\IT Desksupport

at tekwissen software pvt ltd a private based company

Agency job

via Tekwissen Software

1 - 4 yrs

₹1.5L - ₹3L / yr

Remote, Bengaluru (Bangalore)

Skills

Technical support

Hardware troubleshooting

Troubleshooting

voice process

cots

RESPONSIBILITIES:

Plans conduct and lead assignments generally involving moderate, high-budgeted projects or more than one project.
Manages user expectations regarding appropriate milestones and deadlines.
Assists in training, work assignment and checking of less experienced developers.
Serves as a technical consultant to leaders in the IT organization and functional user groups. Subject matter expert in one or more technical programming specialties; employs expertise as a generalist of a specialist.
Performs estimation efforts on complex projects and tracks progress.
Works on the highest level of problems where analysis of situations or data requires an in-depth evaluation of various factors.
Documents evaluate, and researches test results; documents evolution of testing scripts for future replication.
Identifies, recommends, and implements changes to enhance the effectiveness of quality assurance strategies.

Detailed Job Description:

Should have experience in Development, Configuration, Implementation, and Support of Salesforce CRM applications based on Apex Language and leveraging Force.com Platform running in Cloud Computing Environments.
Should work on developing custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, design of Visual Force Pages, Dashboards, Apex Classes, Controllers & Triggers, VF Components, and various other components as per the client and application requirements.
Should implement security and sharing rules at an object, field, and record level for different users at different levels of the organization. Also should have knowledge of creating various profiles and configured the permissions based on the organizational hierarchy.
Should have good experience in design and develop Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
Should involve in Unit Testing, Test Coverage, and Code Review.
Should have experience working with Force.com IDE version 23.0, Eclipse IDE, and salesforce.com Sandbox environments.
Responsible for ensuring the quality of their own work as well as the work of the development team.
Development responsibilities include doing code review/bug analysis, analyzing development and impacts.
The candidate should have strong programming, debugging experience, and excellent problem-solving skills.

RESPONSIBILITIES:

Plans conduct and lead assignments generally involving moderate, high-budgeted projects or more than one project.
Manages user expectations regarding appropriate milestones and deadlines.
Assists in training, work assignment and checking of less experienced developers.
Serves as a technical consultant to leaders in the IT organization and functional user groups. Subject matter expert in one or more technical programming specialties; employs expertise as a generalist of a specialist.
Performs estimation efforts on complex projects and tracks progress.
Works on the highest level of problems where analysis of situations or data requires an in-depth evaluation of various factors.
Documents evaluate, and researches test results; documents evolution of testing scripts for future replication.
Identifies, recommends, and implements changes to enhance the effectiveness of quality assurance strategies.

Detailed Job Description:

Should have experience in Development, Configuration, Implementation, and Support of Salesforce CRM applications based on Apex Language and leveraging Force.com Platform running in Cloud Computing Environments.
Should work on developing custom objects, custom fields, role-based page layouts, custom Tabs, custom reports, report folders, design of Visual Force Pages, Dashboards, Apex Classes, Controllers & Triggers, VF Components, and various other components as per the client and application requirements.
Should implement security and sharing rules at an object, field, and record level for different users at different levels of the organization. Also should have knowledge of creating various profiles and configured the permissions based on the organizational hierarchy.
Should have good experience in design and develop Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.
Should involve in Unit Testing, Test Coverage, and Code Review.
Should have experience working with Force.com IDE version 23.0, Eclipse IDE, and salesforce.com Sandbox environments.
Responsible for ensuring the quality of their own work as well as the work of the development team.
Development responsibilities include doing code review/bug analysis, analyzing development and impacts.
The candidate should have strong programming, debugging experience, and excellent problem-solving skills.

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