Laptop Support Engineer

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deliver robust and scalable web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).

• Translate user requirements and wireframes into ecient and responsive front-end components while ensuring high performance and usability.

• Develop and maintain server-side logic using Node.js and Express.js, ensuring smooth integration with the front-end components.

• Design and implement data models, schemas, and queries for MongoDB, and manage database interactions effectively.

• Write reusable, testable, and efficient code following best practices and coding standards.

• Perform unit and integration testing of both front-end and back-end components to ensure reliability and quality of the application.

• Troubleshoot, debug, and resolve issues that arise during development, testing, and deployment phases.

• Stay up-to-date with industry trends and technologies, and proactively suggest improvements to enhance application performance, security, and maintainability.

• Participate in code reviews, provide constructive feedback, and mentor junior developers when necessary.

• Contribute to the continuous improvement of development processes, tools, and methodologies.

Systel, Inc. is looking for a lead software developer to help build a development team to tackle critical software projects internally and R&D for external projects. The candidate will be overseeing day-to-day operations and working with stakeholders to prioritize projects and tasks. A successful candidate will need to be involved in all aspects of the software development lifecycle and the implementation of software systems, processes, and policies.

You’ll be working with various departments to implement critical applications that will improve the organization’s manufacturing efficiency and impact the bottom line. You’ll also be responsible for new project research and development. The candidate must have good organizational skills and the ability to work without direct supervision.

Duties and Responsibilities (Work from Office Only):

Team Lead

• Experience in the different phases of the Software Development Lifecycle
• Organize the team around departmental and organizational priorities
• Define and enforce software development policies and procedures according to industry standards
• Ensure software development, deployment, and management are done according to department policy
• Responsible for meeting, measuring, and reporting team metrics and SLAs
• Work with stakeholders to identify quarterly and annual goals
• Ensure projects are staying on track for goals and set deadlines

Software Development

• Design and development of new features or applications
• Testing and deployment of applications as required
• Integration of internal applications with third-party software
• Rewrite legacy internal applications on a modern technology stack
• Keep up with the latest industry trends and technology by participating in educational opportunities, reading professional publications, and participating in professional organizations.

Software Maintenance

• Proactive monitoring and support of internal applications
• Respond to and resolve requests (bug report, new feature) from users within defined SLAs
• Training or directing users on the correct use of software applications

Documentation

• Accurately maintain records of requests, transactions, problems, and actions taken
• Participate in defining and following department standards in documentation
• Actively document new processes and procedures
• Actively work to improve documentation
• All other assigned tasks and duties.
• All work activities shall be conducted in a manner that supports Systel’s Quality Manual, Quality Policy, Quality Objectives, System Level Procedures (SLP), and Work Instructions (WI).

• Design and develop the Travelers web application.
• Integration of internal applications with third-party software
• Proactive monitoring and support of internal applications
• Experience with backend technologies (C#,.NET,.NET Core, Web API)
• Fundamental understanding of front-end technologies like JavaScript, React, HTML, and CSS
• Working knowledge of Azure, Microsoft SQL, PostgreSQL, or similar database technology
• Experience with Git and knowledge of automated build tools such as Jenkins
• All other assigned tasks and duties.

Education, Experience, Knowledge and Skill Requirements

Education

Degree in software engineering, computer science, information technology, or a related field. Alternatively, vocational schooling with relevant coursework

Experience

• I would like to see at least 5 years of software development experience
• I would like to see at least 1–3 years of leadership experience

Requirements

• Experience with C# .NET
• Experience developing web applications using front-end JavaScript frameworks
• Experience designing and developing Web Services and APIs
• Experience with MS SQL Server or similar relational database
• Experience developing desktop applications is a plus
• Maintain a work environment conducive to harmony and production in the workplace.

"Only candidates who are comfortable working onsite and visiting clients and can do cold calling and possess basic knowledge of Information Technology, are encouraged to apply."

Position: Training Consultant/Analyst

Location: Lucknow (Onsite) Salary:

Fixed - 10,000 to 15,000 per Month

Type: Full-Time

Experience: 1 Years to 3 Years

Role and Responsibilities:

• Proficient in initiating cold calls and conducting counseling sessions.
• Gather client requirements and effectively communicate with clients to understand their needs.
• Explain technical concepts to clients in a way that is easy for them to understand.
• Complete daily targets and ensure timely delivery.

Requirements:

• Basic of information technology.
• Excellent communication skills, both oral and written, with the ability to effectively interact with clients.
• Ability to work onsite and visit clients as required.
• Strong problem-solving skills and the ability to think analytically.

• Key areas of responsibilities:- 
• Maintenance and enhancements of current websites.
• System requirement gathering, development, testing and maintenance for new websites or applications.
• Managing user access to the various components of the company’s IT infrastructure based on an assessment of the user requirement and security.
• Managing the admin section for the company’s websites.
  Creating an environment for Dreamweaver editor for users to develop applications.
• Documentation Designing a database and coordinating the UI design.
• Integrating the MySQL database with the PHP applications.
  Maintaining web-based PHP applications.
• Designing and developing applications and websites.
  Resolving issues related to PHP development in different applications.
  
  
• Experience and skills required:- 
  
  Skills : PHP, Mysql, MVC, JS, JQUERY,HTML,CSS, AJAX , WORDPRESS.
  
  Experience : Min 3 year Qualification: Any technical background (MCA, BE, MSC Computer etc)

We are on the lookout for a dynamic and driven individual for the role of Pre Sales Executive.

What will you do every day?

- The role requires a good blend of technical, product, and interpersonal skills with a passion to provide every necessary support to the front-end sales team to close large-scale enterprise deals.

- You will, on a day-to-day basis, work with various external clients & internal teams trying to bridge the gaps between solutions & selling.

- You will also come up with different collaterals which will help scale up the complete process across industry and geography.

Responsibilities :

- Understand client needs and business challenges to architect a workable solution with a convincing value proposition by collaborating with multiple cross-functional teams

- Manage relationships and with some of NeuroTags' largest strategic accounts and work closely with their teams to achieve the business objectives

- Use the domain & product experience, coupled with sales expertise, to craft sales pitches, client-specific collaterals, and demos for the sales team

- Manage the entire proposal lifecycle which will include scope finalization, solution review, commercials, and proposal submission.

- Analyze market data to determine the ideal customer for NeuroTags' solutions. 

- Own the platform demos & Proof of Concepts. Understand the business use case, and create prototypes for the client

- Responsible for identifying opportunities and giving feedback to the product team to ensure a differentiated product roadmap

Requirements :

- 1-3 years of experience in Pre Sales/ Sales.

- Demonstration of critical product and consumer thinking during his/her career.
- Should be comfortable to do technical writing & creating impactful presentations
- Has a good understanding of SDKs and APIs and a good ability to troubleshoot issues
- Excellent communication skills and experience dealing with multiple stakeholders
- Experience in managing a team will be a plus

What you need to have: