Laptop Support Engineer

V Patrol is hiring for the role of Management Trainee!

About the Role:

• The Management Trainee program is a fast-track career development initiative designed to groom future leaders.
• This program equips trainees with a comprehensive understanding of the organization’s operations, strategies, and leadership principles.
• Trainees will undergo structured training and rotational assignments, gaining hands-on experience in various departments.

Responsibilities of the Candidate:

• Training and Development:
• Attend and actively participate in workshops, seminars, and training programs.
• Acquire knowledge of business operations, company policies, and industry trends.
• Departmental Rotations:
• Work across various departments to understand their roles, workflows, and contributions.
• Collaborate with teams on projects to gain practical experience.
• Leadership Exposure:
• Shadow managers and team leaders to observe decision-making and leadership strategies.
• Participate in meetings and contribute to discussions on strategic initiatives.
• Project Management:
• Take ownership of assigned projects and deliver results within set timelines.
• Analyze performance metrics, identify gaps, and propose actionable solutions.
• Performance Analysis:
• Monitor and report on the progress of assigned tasks and projects.
• Provide insights and recommendations to improve efficiency and productivity.
• Problem-Solving and Innovation:
• Identify challenges within workflows and propose innovative solutions.
• Support teams in the implementation of process improvements.
• Progress Monitoring and Evaluation:
• Set personal and professional development goals and track progress.
• Receive regular feedback from mentors and supervisors to enhance performance.

Qualifications and Skills:

• Education:
• Bachelor’s degree in [relevant field, e.g., Business Administration, Management, Finance, etc.].
• MBA or relevant postgraduate qualification is a plus.
• Experience:
• Fresh graduates or professionals with up to 2 years of experience.
• Skills and Competencies:
• Strong leadership potential and decision-making skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with problem-solving aptitude.
• Adaptability and resilience in a dynamic work environment

Lead Java Developer for Chennai based Product Company

About the Role

We are looking for a highly experienced Lead Java Developer with 8 to 15 years of expertise in Java development, AWS cloud infrastructure management and product development for 3 products. There is a clear path to leadership role within the organization. If you are not from Chennai, you should be willing to relocate to Chennai.

The ideal candidate will have a strong technical background with hands-on experience in Java, Spring Boot, and AWS or other cloud infrastructure management. This role requires a strategic thinker who can drive product vision, align cross-functional teams, and ensure the successful execution of cloud-based solutions, while providing the necessary support to the team in planning, coordination, and execution of various projects, ensuring they are completed on time, within scope, and within budget.

Key Responsibilities

• Manage product road map ensuring alignment with business goals.
• Collaborate with engineering teams, and the stakeholders to design & develop scalable cloud solutions.
• Lead product development lifecycle, from ideation to deployment and iteration.
• Stay updated with industry trends and emerging technologies to drive innovation.
• Develop technical documentation, user guides, and best practices for cloud infrastructure management.
• Ensure compliance with security, governance, and best practices in cloud deployments.
• Act as a liaison between business and technical teams to balance priorities and manage expectations.
• Conduct research on technical solutions and present findings to the project team.

Required Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• At least 8 to 10 years of experience in product management, & handling multiple projects simultaneously.
• More than 5 years of hands-on experience in Java, Spring Boot & related technologies.
• Strong technical background with hands-on experience in AWS OR Azure, OR Google Cloud Platform.
• Knowledge of cloud infrastructure, networking, security, and scalability best practices.
• Experience with CI/CD pipelines and DevOps practices.
• Experience working with google play store, app store, setting up app store accounts and handling deployments.
• Experience identifying, studying documentation and integrating with third parties for various needs such as identity verification, SMS integration and many such requirements.
• Proven ability to define product strategy and execute on complex technical roadmaps.
• Excellent communication skills, with the ability to translate business requirements to user stories.
• Experience working in Agile/Scrum methodologies.
• Strong problem-solving skills and the ability to work in a fast-paced environment.

Preferred Qualifications

• Familiarity with monitoring and logging tools such as AWS CloudWatch, or ELK stack.
• Familiarity and experience with React Native architecture and libraries.
• Prior experience in a SaaS, PaaS, or cloud-native environment.
• Certifications such as AWS Certified Solutions Architect, Certified Kubernetes Administrator (CKA), or PMP.

Remuneration

• Base Salary + Annual Performance Bonus (tied to KPIs, roadmap execution, team performance, delivery milestones)
• Equity/ESOPs - After 1st year of employment, Vesting: 4 years with 1-year cliff

Benefits

• Work-Life Balance & Paid time off
• Flexible working hours
• Work-from-home allowance (1–2 days a week or for emergencies)
• Company sponsored team offsites / retreats

We are seeking a motivated and detail-oriented Junior Backend Engineer to join our team. The role involves developing and maintaining backend systems using Django and Python, while also managing on-premises hardware and deployments. You will work closely with cross-functional teams to ensure our software is reliably configured, deployed, and maintained in an on-prem environment.

Key Responsibilities

Backend Development: Design, develop, and maintain backend services and APIs using Python (Django or Flask).

On-Prem Deployment: Install, configure, and manage software on on-premises hardware, including servers and networking equipment.

Database Management: Design database schemas, write efficient queries, and optimize data access layers (PostgreSQL, MySQL, etc.).

API Integration: Implement and maintain RESTful APIs and integrate with third-party services.

Troubleshooting & Debugging: Diagnose and resolve application and infrastructure issues to ensure high availability.

Version Control & CI/CD: Use Git for version control and contribute to continuous integration and delivery pipelines (GitHub Actions, Jenkins, etc.).

Security & Compliance: Work with the team to ensure software and infrastructure meet security and compliance requirements.

Documentation: Maintain clear, comprehensive documentation for your code, configurations, and on-prem deployment processes.

Essential Duties & Responsibilities included but are not limited to:

• Handle Level 1 and Level 2 Telephony, some Network support, and

escalations from Level

• Technical support for phone systems (PBX on-prem and Cloud based), network issues (Internal and ISP), SIP issues etc.

• Understanding of Network Support for Switching, Wireless and routers

• Log tickets and assist end users with technical queries, or escalate to the appropriate team

• Deployment, implementation, and ongoing support of telephony

solutions/systems with assistance of onsite tech team

• Ability to trouble-shoot and partner with other teams remotely for

resolution

• Follow up on outstanding requests and ensure timely resolution

• Involvement in scoping replacement or implementation options for client proposals

Required Qualifications

• 3-5+ years working in a Help Desk or IT support environment

• 2-3+ years of phone system/PBX experience

• 2-3+ years of SIP experience

• 2-3+ years of Network troubleshooting experience for LAN/WAN

• Some desirable telephony qualifications or experience in any of the

following: Ericsson-LG Aria iPECS, 3CX, Avaya, Cisco Webex, Asterisk

(Training will be provided on major solutions that we use)

• Understanding of networking along with experience in any of the following: HPE Aruba, HPE, Cisco,, Meraki, Juniper, Cambium, Fortinet

• Excellent verbal and written skills to both customers and internal staff

• Proactively identify and resolve problems, using documented or

researched answers and providing resources to other IT staff and users

• Organizational and prioritization skills

• Demonstrated ability to quickly learn new job-related tasks

• Ability to work effectively in a team atmosphere as well as alone

depending on shift placement.

What do you need for this Role?

• We are seeking a mix of technical and competent help desk technicians who enjoy the technical challenges but can also provide the highest levels of customer service.

• This role would suit candidates who have a strong networking or telecom background and are looking to move their careers forward with a fast-growing company.

•You will be exposed to and trained in many new technologies that we and our customers use in their environments, which will help grow and develop your skills along with a supportive team around you.

Introducing Ineffable Communications, a visionary and avant-garde agency that transcends the ordinary, specializing in the art of amplifying emerging technologies, ideas, and lifestyles. With an unwavering commitment to crafting extraordinary futures, we orchestrate bespoke, captivating journeys for our esteemed clients through the realms of Branding, Creative Brilliance, Advertising Ingenuity, and Cutting-edge Marketing Strategies. Embracing the essence of innovation, we seamlessly blend our profound expertise with boundless creativity to unlock the untapped potential of brands.

Location: Ahmedabad, Gujarat

Responsibilities:

• Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
• Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
• Manage multiple design projects simultaneously and deliver work on time
• Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
• Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
• Participate in brainstorming sessions to contribute to the creative direction of the company

Requirements:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field
• 0-2 years of experience in graphic design with a strong portfolio showcasing design skills
• Proficiency in Adobe Creative Suite and other design software
• Strong understanding of branding and design strategy
• Excellent communication skills, both written and verbal
• Ability to work in a fast-paced environment and deliver high-quality work on time
• Strong attention to detail and the ability to provide and receive constructive feedback

• Research, design and build highly reliable, available, and scalable platforms.
• Explore design implications and work towards an appropriate balance between functionality, performance, and maintainability.
• Lead by example, mentor, and guide team members on everything from structured problem solving to development of best practices.
• Own large technical deliverables and execute in an exemplary way
• Be able to conceptualize and develop prototype quickly
• Working with a cross-discipline team (Design, Product, Engineer, Operations, Sales, Marketing).
• Active participation in the hiring process to bring quality engineers in the team. 
• Lead-out team meetings, stand-ups, and architecture/design discussions
• Writing bug-free code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high-quality documentation supporting the design/coding tasks
• Identify areas of improvement in our frameworks, tools, processes and strive to make them better.
• Researching new technologies and adapting them to BeyondSkool’s requirements
• Own and commit to all your work, and be accountable for your results
• Using and understanding code from Open-Source projects
• Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people
• Produce highly reliable systems that are thoroughly tested and benchmarked.
• Develop multi-tier scalable, high-volume performing, and reliable user-centric infrastructure that operates 24x7
• Scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, and deliver with speediness and quality.

• Bachelor's degree in Computer Science or any other relevant field.
• Experience of 5 - 7 years as a back-end engineer preferably in a microservice environment.
• Strong proficiency of Node.js and frameworks available for it such as Express.js
• Strong proficiency in Javascript and TypeScript

• Must have worked building 2+ backend system using node.js and Express.js
• Strong understanding and experience of creating highly scalable and complex database design.
• Good understanding of Data Modeling using RDBMS and NoSQL (Cassandra, MongoDB, ElasticSearch, Redis) data stores
• Strong problem-solving skills with a good understanding of data structures and algorithms
• Strong understanding of front-end technologies, such as HTML5, and CSS3
• User authentication and authorization between multiple systems, servers, and environments
• Experience of creating highly scalable, fault tolerant, resilient distributed systems
• Strong knowledge of creating scalable system design and good understanding of microservice based architectures
• Understanding of caching enabled, PubSub and event driven architectures
• Hands on experience and good knowledge of AWS services
• Understanding automated testing platforms like selenium and unit tests like Chai, Mocha, Jasmine etc
• Proficient understanding of code versioning tools, such as Git
• Curiosity to explore the cutting-edge technologies and bake them in the products.
• Zeal and drive to take end to end ownership.

Work closely with Product Managers to drive product improvements through data driven decisions.

Conduct analysis to determine new project pilot settings, new features, user behaviour, and in-app behaviour.

Present insights and recommendations to leadership using high quality visualizations and concise messaging.

Own the implementation of data collection and tracking, and co-ordinate with engineering and product team.

Create and maintain dashboards for product and business teams.

Requirements

1+ years’ experience in analytics. Experience as Product analyst will be added advantage.

Technical skills: SQL, Advanced Excel

Good to have: R/Python, Dashboarding experience

Ability to translate structured and unstructured problems into analytical framework

Excellent analytical skills

Good communication & interpersonal skills

Ability to work in a fast-paced start-up environment, learn on the job and get things done.

We are looking for an enthusiastic marketing intern to join our marketing department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing intern, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels. This internship will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Responsibilities:

• Collect quantitative and qualitative data from marketing campaigns

• Perform market analysis and research on the competition

• Support the marketing team in daily administrative tasks

• Assist in marketing and advertising promotional activities (e.g. social media, direct mail, and web)

• Prepares promotional presentations

• Help distribute marketing materials

• Manage and update company database and customer relationship management systems (CRM)

• Help organize marketing events

Requirement

∙ Proficient in Node.JS and ReactJS development stack

∙ Basic understanding of web technologies including HTML, CSS, JavaScript, AJAX etc.

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline