Database Administrator - Postgresql

Role : L2 Support Engineer

Experience : 3+ Years

Location : Remote

Interview Rounds : 3

Communication Skills : Excellent

Primary Skills :

• Netsapiens Platform
• Linux (Minimum 1 year of experience)
• Networking (Switching, Routing, IP addressing)

Good to Have :

• SIP (Session Initiation Protocol)
• MySQL

Job Description :

We are looking for a skilled L2 Support Engineer with a strong understanding of the Netsapiens platform and a solid foundation in Linux and networking. The ideal candidate will be responsible for supporting, maintaining, and troubleshooting issues related to voice services and platform operations.

Key Responsibilities :

• Provide L2 technical support for the Netsapiens platform including Admin UI and Manager Portal.
• Troubleshoot issues related to phone provisioning, QoS, recordings/legal intercepts, and real-time VoIP software.
• Handle and escalate tickets based on defined SLAs and priority levels.
• Assist customers in implementing solutions and ensure optimal system performance.
• Perform installation, configuration, and support for paid services.
• Conduct analysis of system performance and manage system resources.
• Implement feature releases, maintenance releases, OS updates, and perform after-hours maintenance as required.
• Collaborate on Netsapiens platform reviews including configurations, best practices, and implementation recommendations.
• Provide support for distributed MySQL databases (a plus).

Requirements :

• Minimum 3 years of overall experience in a technical support role.
• At least 1 year of hands-on experience with Linux systems.
• Good understanding of networking concepts (TCP/IP, switching, routing).
• Experience with telephony or voice-related services (SIP protocol is a strong plus).
• Familiarity with MySQL database operations is a plus.
• Strong problem-solving skills and customer service orientation.
• Excellent written and verbal communication skills.

Job Title: Lead Backend Engineer

Company: DoubleTick.io (Conversational CRM powered by Meta WhatsApp's API)

Location: Mumbai (on-site)

About the Role

We're looking for a hands-on QA leader to own quality across our products. You'll set the QA strategy, build and scale our automation and testing infrastructure, and lead a growing team — while staying close enough to the work to dig into a tricky bug yourself. This is a high-ownership role for someone who wants to define how quality is done, not just execute test cases.

Key Responsibilities

• Lead and mentor a team of 5-6 backend engineers, ensuring high-quality code delivery, adherence to best practices, and timely project completion.
• Hands-on development using TypeScript, Node.Js, and NestJs to build robust and scalable backend systems.
• Proficient in managing databases PostgreSQL and MongoDB. Implement efficient data storage and retrieval strategies.
• Expertise in Elasticsearch
• Work with Neptune and Gremlin to handle complex data structures and relationships.
• Conduct code reviews, enforce coding standards, and maintain high-quality software.
• Work closely with frontend teams, designers, and product managers to ensure seamless integration and alignment with business goals.
• Plan, track, and report on project progress. Manage resources effectively to meet deadlines.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science or related field.
• Minimum 5 years of experience in backend development.
• Strong proficiency in Node.Js, PostgreSQL and JavaScript
• Strong experience in architecture and database design.
• Proven experience leading a team of engineers.
• Excellent problem-solving skills and attention to detail.
• Proven experience in scaling backend.
• Strong communication and collaboration skills.
• Experience in a fast-paced, agile environment.
• Prior experience in a similar lead role.

Good to have

• Experience with Gremlin, Neptune, MongoDB, Elasticsearch, TypeScript, and BigQuery
• Familiarity with AWS and its cloud-based services

What We Offer

• Competitive salary and benefits package.
• A dynamic and inclusive work environment.
• Opportunities for professional growth and development.
• A chance to work on cutting-edge technologies.

About Us:

DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale.It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.

Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations. 

Job Summary

We are seeking a skilled Python Platform Developer to join our engineering team. You will be responsible for building, optimizing, and maintaining the core backend infrastructure and internal platforms that power our applications. The ideal candidate will build scalable API architectures, enhance data security, and implement automation to improve developer productivity. 

Key Responsibilities

• Platform Development: Design, develop, and maintain robust and scalable backend services, API frameworks, and shared libraries using Python.
• Infrastructure Automation: Build and maintain tools for infrastructure automation using technologies such as AWS (Lambda, EC2, S3), Docker, and Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Performance Optimization: Improve system performance, low-latency API interactions, and data storage solutions.
• CI/CD Optimization: Develop, maintain, and improve automated testing and continuous integration/continuous deployment (CI/CD) pipelines.
• Collaboration: Work closely with product engineers, DevOps, and frontend developers to define requirements and deliver reliable infrastructure solutions.
• Security & Monitoring: Implement strong security protocols and monitoring solutions (e.g., Prometheus, Datadog) to ensure platform reliability. 

Required Skills and Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• Experience: 3–5+ years of experience in software development with a heavy focus on Python.
• Core Python: Deep understanding of Python 3.x, object-oriented programming (OOP), and asynchronous programming (e.g., asyncio).
• Frameworks: Hands-on experience with web frameworks like FastAPI, Django, or Flask.
• Cloud Platforms: Experience with AWS or GCP services.
• Tools: Proficient with Git, Docker, and CI/CD pipelines.
• Database: Strong knowledge of SQL and database management. 

Preferred Skills

• Experience with serverless architectures.
• Knowledge of Kubernetes.
• Experience in a DevOps or Site Reliability Engineering (SRE) role.

Urgent Hiring !!!

We are looking for Flutter Developer,

1+ years of experience in developing native and cross-platform mobile applications

Experience in one of the programming languages: (Java and Kotlin (Android) Swift and Objective-C (iOS))

React Native (hybrid development)

Knowledge of Flutter SDK, Getex, Provider, Android Studio and IntelliJ, Visual Studio Code,

SQLite, MySQL, and PostgreSQL databases

REST APIs

Experience with Git and Jira

Familiarity with Agile development approaches

Experience: 1 to 2 years

Location: Surat (onsite & fulltime)

We let you manage feature flags and remote config across web, mobile and server-side applications. Deliver true Continuous Integration. Get builds out faster. Control who has access to new features

We are looking to grow! We are a remote-first team, looking to scale our Open Source Feature Flagging, Remote Config and A/B Testing product. With both SaaS and on-premises customers, we are investing in making our platform more accessible to large organizations

We are looking for a Python / Full Stack Engineer, with experience working on large-scale web platforms, who can help build out our existing APIs and web dashboard. 

Must haves

● Python, JavaScript

● REST API design and development

● Django / Django Rest Framework (or similar web framework, e.g. Flask, FastAPI)

● PostgreSQL

Nice to haves

● ReactJS

● OracleDB, MySQL DB

● Mobile Technologies (Flutter, Kotlin for Android, Swift)

We also have SDKs written in most modern programming languages so the more polyglot, the better! We are an Open Source company first and foremost, so working with our community on GitHub to build features, fix bugs and cultivate pull requests is also on the job spec.

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

As an Associate Software Engineer, you will have the opportunity to collaborate on the creation and maintenance of scalable, high-quality software as we grow. You'll work closely with the CTO and quickly gain skills and responsibilities as the team and the technical requirements grow.

Primary Responsibilities

• Develop RESTful APIs leveraging Django classes, ORM and Postgres Database
• Develop solutions that meet business objectives while leveraging industry best practices
• Write high-quality source code to program complete applications within deadlines
• Troubleshoot and debug applications

Technical Competencies

• Expertise with Python language
• Experience with Django: maintaining APIs
• Familiarity using Git, code repositories, branching and merging strategies
• Ability to break down complex concepts, tasks, or problems into more simple, understandable language and action plans
• Excellent communication skills, and attention to detail
• Good Documentation skills

Perks

• Work from home
• Flexible work schedule
• Flexible standup meetings

Interview Process

• Two technical rounds with Senior Developer and CTO
• Cultural Fit interview with Project Manager

Please do not apply if you don't have professional Django work experience.

BENEFITS: -

 Competitive salary and stock options -

 Premium medical benefits 

LOCATION: - Remote (India) 

EDUCATION AND EXPERIENCE - 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

JOB RESPONSIBILITIES: -

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test