Network Security Engineer

Roles & Responsibilities:-

1. Provide technical support to customers via phone, email, and ticketing system regarding Palo Alto Networks security products
2. Troubleshoot and resolve customer issues related to firewall policies, network connectivity, VPN configurations, threat prevention, and security features
3. Collaborate with customers, cross-functional teams, and vendors to diagnose and resolve complex technical issues
4. Perform system configurations and assist customers with initial product installations, upgrades, and migrations
5. Monitor and analyze system logs and events to identify and respond to security threats and performance issues
6. Document customer interactions, troubleshooting steps, and solutions in a knowledge base
7. Stay up-to-date with latest trends and advancements in network security technologies and industry best practices

Ideal Candidate:-

1. Strong Firewall / Network Security Support Profile with Palo Alto exposure
2. Mandatory (Experience 1): Must have around 2 years of experience in network security, with hands-on firewall support (Palo Alto preferred), and knowledge of network security concepts and protocols (TCP/IP, VPN, SSL/TLS, IDS/IPS, next-generation firewalls).
3. Mandatory (Experience 2): Must be able to perform system configurations and assist with installations, upgrades, and migrations, and monitor/analyse system logs and events to respond to security threats and performance issues.
4. Mandatory (Tech skill): Must be able to troubleshoot firewall policies, network connectivity, VPN configurations, and threat-prevention issues, with a basic understanding of network infrastructure (routers, switches, load balancers).
5. Mandatory (Skill): Must have strong analytical and problem-solving skills, provide support via phone/email/ticketing, document interactions and solutions in a knowledge base, and collaborate with customers, cross-functional teams, and vendors.
6. Mandatory (Domain): Banking-industry experience preferred; strong candidates with the same technical experience from another industry are acceptable.
7. Mandatory (Note): Must be comfortable with a 24/7 rotational shift environment and on-call support at the client site (IDFC Bank, Airoli, Navi Mumbai)
8. Mandatory (Communication): Must have excellent verbal and written communication, able to explain technical concepts clearly.
9. Preferred (Product / Education): Familiarity with Palo Alto Networks products (PAN-OS, GlobalProtect, WildFire); Bachelor's degree in Computer Science, IT, or a related field.

Greeting from Nam info!

We have a job opportunity for FortiGate Firewall , interested candidate & Kindly share your updated cv

Role description: FortiGate Firewall

Exp : 5+years

Work Location : Mumbai

Notice period : Immediate -15Days

Key Responsibilities

FortiGate Firewall Operations & Management

• Deploy, and maintain enterprise FortiGate firewall infrastructure and Security Fabric
• Configure and optimize FortiGate security policies, NAT rules, and traffic shaping
• Manage Forti Manager for centralized policy management and Forti Analyzer for logging and reporting
• Implement and maintain FortiGate high availability (HA) clusters and virtual domains (VDOMs)
• Perform advanced troubleshooting using FortiGate CLI and diagnostic tools
• Manage FortiGate firmware upgrades, patches, and security updates F5 BIG-IP Administration & Optimization
• Configure and maintain F5 BIG-IP systems including LTM, GTM, ASM, and APM modules
• Design advanced load balancing configurations with custom health monitors and persistence
• Implement SSL/TLS termination, certificate management, and SSL offloading strategies
• Develop and maintain complex iRules for application-specific traffic management
• Configure F5 Application Security Manager (ASM) policies and web application firewall rules
• Manage F5 Access Policy Manager (APM) for secure remote access and authentication
• Perform F5 system maintenance, upgrades, and disaster recovery procedures Technical Leadership & Incident Response
• Serve as Level 3 escalation point for complex FortiGate and F5 technical issues
• Lead critical incident response for security breaches and application delivery failures
• Conduct root cause analysis and implement preventive measures
• Develop technical documentation, runbooks, and knowledge base articles
• Participate in 24/7 on-call rotation for emergency response.

Required Technical Skills Qualifications

Expert-level FortiGate proficiency:

• FortiOS configuration and management
• FortiManager and FortiAnalyzer administration
• Security Fabric implementation and management
• VPN technologies (SSL VPN, IPSec)
• VDOM configuration and management
• FortiGate clustering and high availability.

Advanced F5 BIG-IP expertise:

• Local Traffic Manager (LTM) advanced configurations
• Global Traffic Manager (GTM) for DNS load balancing
• Application Security Manager (ASM) policy management
• Access Policy Manager (APM) implementation
• iRules development and troubleshooting
• SSL certificate lifecycle management
• Strong understanding of network protocols (TCP/IP, HTTP/HTTPS, DNS)
• Experience with network packet analysis and troubleshooting tools
• Knowledge of application delivery and web application security concepts

Certifications

• Fortinet Network Security Expert (NSE 7 or NSE 8)
• F5 Certified Technology Specialist (F5-CTS)
• F5 Certified Solution Expert (F5-CSE) - Highly Preferred
• Fortinet NSE 4 Security Professional

Sandhya D

Senior Executive Staffing

Technical / Behavioral-

• Working experience on Juniper SRX Firewalls and Checkpoint Firewalls
• working experience on Routing Protocols: BGP, OSPF, VPNs, Switching and STP, VX LAN
• Coding Knowledge on Python and Ansible
• Troubleshoot issues related to the network and Security environment.
• Experience with ITIL and Project Management.
• Ability to work in a team environment.
• Strong knowledge on IPS/IDS, Packet Capture Analysis.
• Communication and presentation skills.
• Documentation of complex technologies and topologies based on based practices.
• Experience with Wireshark packet captures.
• Experience in Automation, Python and Ansible