Client Success Manager

Review Criteria

• Strong Data / ETL Test Engineer
• 5+ years of overall experience in Testing/QA
• 3+ years of hands-on end-to-end data testing/ETL testing experience, covering data extraction, transformation, loading validation, reconciliation, working across BI / Analytics / Data Warehouse / e-Governance platforms
• Must have strong understanding and hands-on exposure to Data Warehouse concepts and processes, including fact & dimension tables, data models, data flows, aggregations, and historical data handling.
• Must have experience in Data Migration Testing, including validation of completeness, correctness, reconciliation, and post-migration verification from legacy platforms to upgraded/cloud-based data platforms.
• Must have independently handled test strategy, test planning, test case design, execution, defect management, and regression cycles for ETL and BI testing
• Hands-on experience with ETL tools and SQL-based data validation is mandatory (Working knowledge or hands-on exposure to Redshift and/or Qlik will be considered sufficient)
• Must hold a Bachelor’s degree B.E./B.Tech else should have master's in M.Tech/MCA/M.Sc/MS
• Must demonstrate strong verbal and written communication skills, with the ability to work closely with business stakeholders, data teams, and QA leadership
• Mandatory Location: Candidate must be based within Delhi NCR (100 km radius)

Preferred

• Relevant certifications such as ISTQB or Data Analytics / BI certifications (Power BI, Snowflake, AWS, etc.)

Job Specific Criteria

• CV Attachment is mandatory
• Do you have experience working on Government projects/companies, mention brief about project?
• Do you have experience working on enterprise projects/companies, mention brief about project?
• Please mention the names of 2 key projects you have worked on related to Data Warehouse / ETL / BI testing?
• Do you hold any ISTQB or Data / BI certifications (Power BI, Snowflake, AWS, etc.)?
• Do you have exposure to BI tools such as Qlik?
• Are you willing to relocate to Delhi and why (if not from Delhi)?
• Are you available for a face-to-face round?

Role & Responsibilities

• 5 years’ experience in Data Testing across BI Analytics platforms with at least 2 largescale enterprise Data Warehouse Analytics eGovernance programs
• Proficiency in ETL Data Warehouse and BI report dashboard validation including test planning data reconciliation acceptance criteria definition defect triage and regression cycle management for BI landscapes
• Proficient in analyzing business requirements and data mapping specifications BRDs Data Models Source to Target Mappings User Stories Reports Dashboards to define comprehensive test scenarios and test cases
• Ability to review high level and low-level data models ETL workflows API specifications and business logic implementations to design test strategies ensuring accuracy consistency and performance of data pipelines
• Ability to test and validate the migrated data from old platform to an upgraded platform and ensure the completeness and correctness of migration
• Experience of conducting test of migrated data and defining test scenarios and test cases for the same
• Experience with BI tools like Qlik ETL platforms Data Lake platforms Redshift to support end to end validation
• Exposure to Data Quality Metadata Management and Data Governance frameworks ensuring KPIs metrics and dashboards align with business expectations

Ideal Candidate

• 5 years’ experience in Data Testing across BI Analytics platforms with at least 2 largescale enterprise Data Warehouse Analytics eGovernance programs
• Proficiency in ETL Data Warehouse and BI report dashboard validation including test planning data reconciliation acceptance criteria definition defect triage and regression cycle management for BI landscapes
• Proficient in analyzing business requirements and data mapping specifications BRDs Data Models Source to Target Mappings User Stories Reports Dashboards to define comprehensive test scenarios and test cases
• Ability to review high level and low-level data models ETL workflows API specifications and business logic implementations to design test strategies ensuring accuracy consistency and performance of data pipelines
• Ability to test and validate the migrated data from old platform to an upgraded platform and ensure the completeness and correctness of migration
• Experience of conducting test of migrated data and defining test scenarios and test cases for the same
• Experience with BI tools like Qlik ETL platforms Data Lake platforms Redshift to support end to end validation
• Exposure to Data Quality Metadata Management and Data Governance frameworks ensuring KPIs metrics and dashboards align with business expectations

●              Work with application development teams to identify and understand their operational pain points.

●              Document these challenges and define goals to be achieved by the infrastructure team.

●              Prototype and evaluate multiple solutions, often by experimenting with various vendors and tools available, to achieve the goals undertaken.

●              Rollout tools and processes with heavy focus on automation.

●              Evangelize and help onboard application development teams on the platforms provided by the infrastructure team.

●              Co-own the responsibility with application development teams to ensure the reliability of services.

●              Design and implement solutions around observability to ensure ease of maintenance and quick debugging of services

●              Establish and implement administrative and operational best practices in the application development teams.

●              Find avenues to reduce infrastructure costs and drive optimization in all services.

●              5+ years of experience as a DevOps / Infrastructure engineer with cloud platforms (preferably AWS)

●              Experience with git, CI / CD, Docker, etc

●              Experience in working with infrastructure as code (Terraform, etc).

●              Strong Linux Shell scripting experience

●              Experience with one of the programming languages like Python, Java, Kotlin, etc.

Organisation: A Fintech startup in Mumbai.

Responsibilities:
● Work in close coordination with senior management to define strategy and targets for FI Partnerships
● Develop the pitch, collateral, presentations and other supporting material to adequately demonstrate risk/reward for the Financial Institution partners
● Generate leads pipeline (inbound and outbound) and implementation plan
● Lead and prepare presentations to Financial Institutions
● End to end management of the process for acquiring partners for the platformincluding conclusion of commercials, legal agreement, system integration etc
● Coordination with internal teams like Legal, Credit Risk, Product etc and with external teams of the Bank or Financial Institutions
● Progressively reduce financing cost profile across the platform and NBFC
● Work on arranging for debt funds for the NBFC from other Financial Institutions
● Work with Banking partners to actively participate in joint marketing and other efforts to drive customers both from open market and existing customers of thepartner
● Work with the external stakeholders to develop products and new markets, identifybusiness opportunities
● Track and improve on conversion from leads to closure
● Manage relationships and help resolution of issues in case of any with the Financial Institutions &Regular reporting of performance
● Develop deep relationships with Financial Institutions like Banks, NBFCs etc

Education: Tier1/ Tier 2 college candidates preferred.

Qualifications: knowledge of financial products (esp lending and credit) and regulatory environment

Ideal Experience in an NBFC, Bank (preferably on corp banking sales) or FI business development role in other Fintech companies

Experience : 3 to 15 years

Location : Pune/Bangalore

Type of Employment : Permanent

Role : ServiceNow ITX

Qualification : B.E Computer or IT / MCS/ MCA equivalent

Job Overview :

The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience in any 1 or 2 of these ITAM, ITOM, CSM, SPM, PPM.

Key Responsibilities :

·        Support and maintain all technical aspects of ServiceNow platform.

·        Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITX and HRSD development

·        Owns the requirement gathering sessions collaborating with various stakeholders.

·        Convert user stories into technical solutions.

·        Possess the ability to work independently with minimal management supervision

·        Testing of new and existing functionality

·        Documentation of new and existing process

·        Train end users/stakeholders

Experience and Skills Required :

·        Relevant 3+ years of experience in developing application using ServiceNow platform (Development & administration )

·        Expertise with any 1 or 2 of these ServiceNow ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM.

·        Experience with Now mobile app.

·        Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery

·        Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc.

·        Experience of Scoped application and Service Portal

·        Should have good understanding about domain separation

·        Excellent Analytical, Logical, communication and problem-solving skills

·        Should have ServiceNow CSA (Certified System Administrator)

·        ServiceNow Certified Application Developer

Nice to Have :

·        ITIL certified

·        Relevant ServiceNow Certified Implementation specialist

·        Adherence to agile development methods like SCRUM

Company Name- uFaber Edutech Pvt Ltd.

Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM

Location-Pune,Kolkata,Mumbai,Noida

Website: www.ufaber.com

Who are we-

uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications. 

Role and Responsibilities-

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

What we offer you-

Fixed Pay- 2.9 to 3LPA

Performance based incentives-2 to 3LPA

Total Pay- 4.9 to 6LPA

Data Engineering : Senior Engineer / Manager

As Senior Engineer/ Manager in Data Engineering, you will translate client requirements into technical design, and implement components for a data engineering solutions. Utilize a deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution.

Must Have skills :

1. GCP

2. Spark streaming : Live data streaming experience is desired.

3. Any 1 coding language: Java/Pyhton /Scala

Skills & Experience :

- Overall experience of MINIMUM 5+ years with Minimum 4 years of relevant experience in Big Data technologies

- Hands-on experience with the Hadoop stack - HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline. Working knowledge on real-time data pipelines is added advantage.

- Strong experience in at least of the programming language Java, Scala, Python. Java preferable

- Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc.

- Well-versed and working knowledge with data platform related services on GCP

- Bachelor's degree and year of work experience of 6 to 12 years or any combination of education, training and/or experience that demonstrates the ability to perform the duties of the position

Your Impact :

- Data Ingestion, Integration and Transformation

- Data Storage and Computation Frameworks, Performance Optimizations

- Analytics & Visualizations

- Infrastructure & Cloud Computing

- Data Management Platforms

- Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time

- Build functionality for data analytics, search and aggregation

Role Description

Key Responsibilities and Accountabilities

We are seeking a highly motivated individual to coordinate and collaborate with our sales, delivery, and support teams in the creation of sales-related documents, specifically pre-sales activities, documents, proposals, client presentations, due-diligence, risk assessments, and more.

As a key member of our team, you will be responsible for understanding clients' existing business processes and requirements and providing pre-sales support for our Sales Managers and Account Managers.

Proposals- In this role, you will need to understand the requirements and create a winning proposal or presentation based on inputs from multiple technology and domain teams. You will need to coordinate with different teams to ascertain inter-dependencies and maintain an overall proposal delivery project plan with defined tasks, deliverables, and associated timelines.

Repository - You will be responsible for creating and maintaining case studies, introductory segment presentations, and samples in coordination with delivery and sales teams.

Pipeline Reporting- The role also involves sales pipeline reporting and tracking, including financial and sales activity reporting. You will also be responsible for ensuring that all standard company presentations, brochures, and collaterals are up-to-date and indexed properly in the repository.

As a self-starter, you will be expected to identify key issues and priorities and focus on delivering required results with minimal direction and supervision. Multitasking with a high level of ownership is essential for success in this role, considering the high level of role seniority and sensitivity.

Market Intelligence- As a key member of our team, you will be responsible for conducting comprehensive reviews of the market through a thorough analysis of demand-supply dynamics, competition landscape, value chain, and regulatory frameworks governing the industry. In addition, you will conduct in-depth assessments of companies involving a review of their business structure, product/service offerings, management team, recent developments, go-to-market approach, and outlook.

Leadership- As a mentor, you will be responsible for training associates/analysts working on the projects being executed. You will support the development of proposals through case-studies, samples, and preliminary background research. You will exhibit sector-specific subject-matter expertise as relevant.

Reporting: EVP, Client Engagement Team

Internal and External Interfaces - DPA sales & marketing, operations teams and Clients

 Position Details: Full-time, permanent position

Qualification: MBA in Finance/ Marketing. Experience in the financial services industry will be an added advantage.

Research background will be an added advantage.

Work Timing: Day shift ~ 11am to 8 PM shift

Skills and Experience:

·  Good flair for writing and presentation skills

·  Good communication skills with an excellent command over English

·  Good understanding of financial markets/economics

·  Ability to articulate and communicate thoughts/opinions in effective manner.

·  Good command over MS Word, Excel, Powerpoint

Behavioral and Culture Competencies

·  Should be able to think on their feet when it comes to proposing solutions to clients based on their pain points/requirements.

·  Must be a team player.

·  Able to co-ordinate with multiple teams within the organization along with client teams(s)

·  Comfortable in client communication, written and oral

·  Able to work under pressure and with short deadlines

About Decimal Point Analytics:

Decimal Point Analytics (DPA) is a modern technology-enabled research and consulting firm. Since our inception in 2003, we have been a trusted partner to an entire spectrum of financial market professionals. We are thrilled to be able to deliver innovation in research processes through a team of experts in financial services and computing. By utilizing and scaling the values we bring into the engagements, our customers have been able to delight their end-customers and garner competitive advantage in the process.

Why should you be excited about this role?

We are the backbone of the organization when it comes to engaging with clients and growing the business at a strategic level. If you believe that you have what it takes to contribute meaningfully to accomplish these goals, this is the role for you!

If you are a detail-oriented and motivated individual with a passion for sales support and coordination, we encourage you to apply for this exciting opportunity.

• Drive employee Engagement initiatives through effective employee connect, conduct periodic communication forums, open house forums and town hall meetings
• Should have Experience in EWS, RAG analysis, Skip level meetings, 360/90 degree programme, Managing attrition etc.
• Planning and executing festival celebration in the company for the employee engagement
• Planning and executing varied activities for employee motivation programmes
• Measure employee satisfaction and identify areas that require improvement
• Ensuring constant engagement initiatives are implemented
• To handle operational activities like filing and service logs
• Driving Performance Management Process like ADH assessment, TRP etc.
• Partnering with the shared services, operations and other stakeholders to handle day to day activities. E.g. Leaves, Transfer-Relocation, Benefits, etc.

Roles and Responsibilities-

• Employee Engagement - Ensure smooth end-to-end implementation of the assigned processes. This should cover the following activities: 
• Ensure release of engagement Calendar 
• Review and Track Status of open Actionable
• Prepare Dashboards for various employee connect initiatives
• Alert stakeholders on delays / issues
• Employee Grievance handling & providing first hand resolution to the employees
• Manage queries, issues, escalations, if any 
• Any other process/ task allocated as required
• Participate in Knowledge Sessions within or outside the Team
• Participation in events organized by company
• MIS based reports like HR SLA, Attrition, Adhoc reports etc.
• Processing resignations, Conducting Exit Interviews to ensure smooth closure of full & final settlement.