Client Success Manager

Strong Full stack/Backend engineer profile

Mandatory (Experience): Must have 2+ years of hands-on experience as a full stack developer (backend-heavy)

Mandatory (Backend Skills): Must have 1.5+ strong experience in Python, building REST APIs, and microservices-based architectures

Mandatory (Frontend Skills): Must have hands-on experience with modern frontend frameworks (React or Vue) and JavaScript, HTML, and CSS

Mandatory (Database Skills): Must have solid experience working with relational and NoSQL databases such as MySQL, MongoDB, and Redis

Mandatory (Cloud & Infra): Must have hands-on experience with AWS services including EC2, ELB, AutoScaling, S3, RDS, CloudFront, and SNS

Mandatory (DevOps & Infra): Must have working experience with Linux environments, Apache, CI/CD pipelines, and application monitoring

Mandatory (CS Fundamentals): Must have strong fundamentals in Data Structures, Algorithms, OS concepts, and system design

Mandatory (Company) : Product companies (B2B SaaS preferred)

Job Title: Senior Social Media Executive

• Location: Amanora Park Town, Pune
• Employment Type: Full-time, WFO
• Relevant Experience: 3 to 4+  years
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About A2 Digital

A2 Digital is a full-service digital marketing and advertising company. We work as a trusted marketing partner with the businesses and use data, media & technology to deliver strategic digital marketing and advertising solutions that help them accelerate and achieve sustainable business growth.

We are a team of 75+ highly creative and innovative young professionals passionate about building brands and delivering best-in-class marketing solutions to the businesses. Our team has a unique blend of Marketing, Media & Technology and comprises expert designers, marketers, content writers, videographers, business analysts, strategists and project managers.

Job Summary

We are seeking a talented and experienced Senior Social Media Executive who will be responsible for managing the digital presence and creating brand awareness for our clients. Your primary focus will be to build and engage communities on social media platforms such as Facebook, Instagram, and LinkedIn. You will work closely with our clients, strategize social media campaigns, generate creative ideas, write compelling copy and collaborate with designers to produce visually appealing video and image content.

Responsibilities

• Develop and execute social media strategies to enhance brand visibility and engagement for our clients.
• Create and implement effective social media campaigns across multiple platforms, including Facebook, Instagram, LinkedIn, and others as required.
• Manage social media accounts for clients, including content creation, scheduling, publishing, and monitoring.
• Generate engaging and persuasive copy for social media posts, ads, and other promotional materials.
• Collaborate with the design team to create visually appealing and impactful video and image creatives for social media channels.
• Monitor social media trends, competitor activities, and industry developments to identify new opportunities and improve campaign performance.
• Engage with followers, respond to comments and messages, and foster community growth and interaction.
• Analyze and report on social media metrics, track campaign performance, and provide actionable insights and recommendations to clients.
• Stay up-to-date with emerging social media platforms, tools, and best practices, and implement innovative strategies to drive results.

Requirements

• Master’s/ Bachelor's degree in Digital Marketing, Marketing, Communications, or a related field.
• Proven work experience as a Social Media Specialist or similar role, only in a digital marketing agency.
• In-depth knowledge of social media platforms, algorithms, and best practices.
• Strong understanding of digital marketing concepts, including branding, content marketing, and community management.
• Proficient in using social media management tools, analytics platforms, and content scheduling platforms.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Creative mindset with the ability to generate innovative ideas for social media campaigns.
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
• Strong analytical skills with the ability to interpret data and extract actionable insights.
• Experience with video and image editing tools is a plus.
• Passion for staying up-to-date with the latest social media trends and industry developments
• Demonstrated leadership abilities, with experience managing a team of Social Media specialists.

If you meet the above requirements and are passionate about digital marketing, we encourage you to apply for this exciting opportunity.

Work Experience:

• Should have 8+ years of relevant experience from BPO background.
• In depth sales experience, with industry expertise and proven track record against getting good campaigns & generating revenue.
• Experience in transitioning campaigns on board (Inbound/Outbound) Lead Gen, Survey, and Sales.
• Should have in depth knowledge in negotiating/Quoting prices of different work models.

Key activities/Responsibilities

- Identify potential leads independently through networking, cold-calling and/or other sources in the assigned territory/geography.

- Creating and closing new business opportunities for the company

- Work closely with delivery functions in ensuring successful execution of projects.

- Develop relationships with potential clients through presentations, business networking, telephone calls, personal emails, personal mailings, business forums, and/or other business or social Networking.

• You have 2-5 years of experience using two or more development languages (ASP.NET, JavaScript, Scala, C#, etc.) with experience in Object-Oriented programming and full-stack web application development
• You can write clean, high-quality code in a variety of languages and are also able to spot and improve bad code
• You have experience with Agile and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
• Experience with developing web applications based on ReactJS
• Hands on experience in setting up automated build pipelines based on Jenkins, Gradle, MSBuild, Maven etc.
• Bonus points if you have knowledge of cloud technologies such as AWS/Azure/GCP, Docker and Kubernetes
• Experience with atleast one RDBMS sql-server or postgress having good sql skills
• You will champion best practices like writing clean and reusable code using practices like Test Driven Development, SOLID principles, OO design, and pair programming
• You will partner with developers from other cross-functional teams advocating devops culture
• Experience with building REST APIs and asynchronous messaging systems
• You will work in collaborative, product-focused teams to build innovative customer experiences
• Take ownership and accountability beyond individual deliverables, always pushing the envelope in order to deliver awesome results for our clients

Responsibilities:​

· Research, register and apply for jobs available overseas, as per the client's requirement.

· Develop and implement search strategy that includes recruitment agencies, employer websites, job boards and social networks.

· Understand the client's profile and suggest availability of jobs as per their requirement.

· Review resumes and credentials for appropriateness of skills, experience and knowledge.

· Understand different skill sets and job descriptions and apply for the right job on job portals, recruitment boards, to recruitment agencies & directly company's website.

· Ability to interact with the clients on call and email on their job search services.

· Co-ordinate on responses and interview schedule with clients, as needed.
Place of work: Hyderabad