UI and UX Design Specialist

Responsibilities & Duties: 

Making Calls to Customers, Maintaining the Database

Lead Verification

Handle client queries/escalations.

Maintain relations with the existing clients and ask to upgrade their packages or renewals

Required Experience, Skills, and Qualifications

Experience: Fresher

Skills: Proficient Written & Verbal Communication Skills in English

Qualifications: Any Graduate

Business Development Associate

About Company - Creta Class is an educational product from Singapore, designed and 

developed for kids ages 3-8, which helps to develop their love for learning and cultivate 

their thinking ability, all while bringing them life-long benefits. 

Our professional teaching and research centre is led by graduates holding master’s and 

doctoral degrees from Ivy League Schools and other nations most prestigious 

universities. Scientifically and systematically staged lessons aligned with the Common 

Core State Standards (CCSS). 

A program backed by award-winning AI technology, developed by a top-notch AI 

laboratory. With Creta Approach, the immersive, interactive and fun-filled AI math 

courses motivating children’s intrinsic passion for learning. 

Position: Business Development Associate

Working Days: Monday to Saturday (6 days) 

Timing: 12 PM to 9 PM 

Salary: (4 to 6) LPA [4 Lakhs Fixed + 2 Lakhs Variable] 

Education: Graduation Mandatory 

Experience: 0-2 years, In Edtech Sales experience (Mandatory) 

Work Location: Bangalore (WFO) 

Languages: English and Hindi Must

Job description – A highly suitable individual for this position would possess 

experience in consultative selling or a deep passion for developing a career in sales. It 

is essential that you have the ability to effectively handle interactions with both parents 

and children within the age range of 3-8 years. Your role would involve nurturing these 

relationships over time and fostering a genuine desire for our products. It is important 

that you are comfortable in managing these relationships and have the capability to build 

rapport and trust with parents and children alike, instilling in them the motivation to 

purchase our offerings. 

Creta Class, No.293/154/172, Outer Ring Road,

 Kadubeesanahalli, Bengaluru, Karnataka 560103

What will you be doing?

• In this role, you will primarily serve as a mentor and guide for the customers, offering 

them support and assistance throughout their experience. This involves providing them 

with valuable insights, advice, and recommendations to help them make informed 

decisions.

• Additionally, you will be responsible for counselling parents, understanding their 

concerns, and addressing any questions or issues they may have. By offering your 

expertise and understanding, you will help parents navigate through the process and 

ensure their peace of mind.

• To ensure the success of the organization, meeting the required targets will be an 

important aspect of your responsibilities. This entails actively working towards specific 

goals and objectives set by the company.

• By effectively managing your time and resources, you will contribute to the overall 

growth and achievement of these targets. Furthermore, it will be essential for you to 

maintain a detailed database of all the interactions you have with leads on the Customer 

Relationship Management (CRM) system. This includes logging important information 

about each interaction, such as the nature of the conversation, key points discussed, and 

any follow-up actions required. By keeping a comprehensive record, you will help 

ensure effective communication and continuity of information within the organization. 

• Overall, as part of your role, you will serve as a mentor, guide, and counselor to 

customers and parents, meet designated targets, and maintain a meticulous CRM 

database of all interactions with leads.

What are we looking for?

• Individuals who possess excellent proficiency in both English and Hindi, along with 

the ability to communicate in other languages, will have an additional edge.

• Diligent individuals with a strong commitment and unwavering determination. 

Having prior experience in Edtech sales would be beneficial.

• Individuals who adopt a systematic approach to constructing sales funnels and 

successfully converting.

About HighLevel

Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real-estate, dental & medical, local businesses, e-commerce, professional services and field services. 

Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 28,000 agencies and 120,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations. 

We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g 

Why should you join HighLevel?

Joining HighLevel company can offer numerous benefits and opportunities. Here are some compelling reasons why you should consider joining:

Cutting-edge Technology: HighLevel is known for its commitment to using the latest and most innovative technologies. By joining the company, you'll have the opportunity to work with cutting-edge tools, frameworks, and platforms, allowing you to enhance your skills and stay at the forefront of the industry.

Challenging and Impactful Work: HighLevel is dedicated to tackling complex problems and delivering impactful solutions. As a member of the team, you'll be involved in exciting projects that have a significant impact on the company and its clients. You'll have the chance to contribute your expertise and make a real difference.

Collaborative and Supportive Environment: HighLevel fosters a collaborative and supportive work culture. You'll be part of a team that values teamwork, knowledge sharing, and mutual growth. The company encourages open communication, provides mentorship opportunities, and promotes a positive work environment where everyone's contributions are valued.

Continuous Learning and Growth: HighLevel emphasizes continuous learning and professional development. They provide various training programs, workshops, and resources to help employees enhance their skills and stay ahead in their careers. Additionally, you'll have the chance to work with experienced professionals who can mentor and guide you in your professional journey.

Opportunities for Advancement: HighLevel recognizes and rewards talent. They offer clear paths for career advancement, allowing you to grow within the organization based on your performance, skills, and aspirations. Whether you aspire to take on leadership roles, specialize in a particular area, or explore new horizons, HighLevel provides opportunities to progress in your career.

Employee Benefits and Perks: HighLevel understands the importance of work-life balance and offers a range of employee benefits and perks. These may include competitive salaries, comprehensive health insurance, Unlimited Paid Leave, flexible work hours, Fully remote options and more.

• Positive Company Culture: HighLevel promotes a positive and inclusive company culture. They value diversity, respect different perspectives, and encourage a healthy work-life balance. The company organizes team-building activities, social events, and initiatives that foster a sense of community and camaraderie among employees

About the role

We are looking for an experienced software engineer with strong technical and communication skills who has worked extensively on frontend and backend engineering systems that process large amounts of data at scale and manage services that handle thousands of requests every minute.

Currently our payment products involve integration with Stripe, PayPal and we have built products like invoices on top of them. We are also eyeing estimates and proposals, expanding into new payment processors and revenue expansion opportunities. Our roadmap is exciting and will keep you challenged all the time. If you think you are up for this challenge, we are most welcome! In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success. 

Your Responsibilities

1. Architect and build backend & Frontend APIs and features.
2. Create and improve payment capture tools like Cart, Order forms, Invoices and Estimates.
3. Build backend & Frontend API features and architecture.
4. Work cross-functionally across our platform, experience, integrations, payments and marketplace teams.
5. Drive performance through benchmarking and optimization
6. Work with a wide range of systems, processes, and technologies to own and solve problems from end to end
7. Collaborate closely with our leadership team including engineers, designers, and product managers to build new features and products
8. Uphold high engineering standards and bring consistency to the many codebases and systems you will encounter.
9. Work on 1 or 2 products.

Your Core Skills

1. 1+ years of experience with Vue.js
2. 1+ years of experience with Stripe or PayPal integrations
3. 5-7 years of experience as a full-stack software engineer.
4. Proficient with various programming languages and tools such as but not limited to Javascript, TypeScript, Vue.js, NodeJS, and GraphQL
5. Must be able to work with a team and collaborate remotely.
6. You have an entrepreneurial mindset, are eager to take on different roles when necessary and know how to navigate a start-up environment.
7. You are fulfilled by being a generalist working on both the frontend, backend, and anything it takes to solve problems and delight users and take pride in working on projects involving a variety of technologies and systems.
8. Ability to stitch together many different services and processes together, even if you have not worked with them before.
9. Hold a great deal of empathy for your team and users, you are a steward of crafting great experiences.
10. Have great communication skills and can thrive in a highly collaborative environment when working cross-functionally with many stakeholders.
11. Driven by product quality, and innately know how to balance trade-offs with time to launch new features.
12. A keen eye for design and love to think about user flows and user experiences.
13. Must have experience with HTML5 and CSS3.
14. Experience with NoSQL databases like MongoDB.

Additional Skills

1. Experience with MongoDB profiling and query optimization.
2. Experience with Shopify payment integrations.
3. Using CSS frameworks such as Bootstrap and TailwindCSS
4. Experience working in the GCP (Google Cloud Platform) ecosystem.

Experience: 2 to 4 years

Requirements:

• Technical background or qualification is preferred but not mandatory.
• Excellent command of the English language.
• Sales exposure to B2B software products / SaaS products is a must.
• Understanding of technology, specifically in Analytics space.
• Ability to interact with prospects, break ice and pitch product.
• Cold call to prospects, make cold visits.
• Prior experience in social media marketing is a plus.
• Track record of getting things done, within a fast-paced and changing environment, yet comfortable dealing with ambiguity and a changing environment
• Self-starter able to work on his own initiative with minimal supervision, works well with the team and motivates them as well.
• Based on geography, need to work the shifts.

Responsibilities and Duties:

• Researching organizations to identify new contacts and leads by geography, segment etc.
• Running customized mail campaigns to the leads, run follow-ups.
• Cold call to prospects, make cold visits.
• Working on targets, building the pipeline, and consistently meeting the targets.
• Work closely with marketing and content team to develop marketing campaigns to generate leads and increase reach on social media.
• Conduct interactions with prospects, identify and qualify prospects.
• Identify and evaluate emerging trends key trends in the analytics space and be aware of competitor products and offerings.

Qualifications & Responsibilities

Year of Experience : 3- 8 yrs

Location : Bangalore, Delhi, Mumbai, Pune

Work on ISO 27001 & NIST based Information Security Management System implementation and sustenance.

-          Responsible for SOX (IT Security Controls) and track the monthly/quarterly/annual control reports and drive effectiveness of SOX controls.

-          Work on Business Continuity Planning, IT Disaster Recovery as per ISO27001 & NIST requirements

-          Assess information security posture, identify the gaps/risks in the existing environment and develop solutions to mitigate the identified gaps/risk

-          Conduct Information Systems audits covering IT infrastructure assets

-          Working knowledge in security domains such as: security governance policies and procedures, risk management, compliance, access control, network security, security architecture, security incident response, disaster recovery, business continuity management, privacy and data protection

-          Experience in leveraging industry standards and frameworks such as ISO/IEC 27001, NIST CSF/800-171, etc.

-          Possesses certifications such as ISO27001 LA. CISSP, CISA certification- preferred

Why NCG?

WHO WE ARE DRIVES WHAT WE DO!

We Don't build the organization; we create an everlasting family. Our people express a sense of winning together when times are good and sticking together when times are tough.

Are you a Doer or Achiever?

Well, at NCG, our doors are Open for Doers and Achievers alike. We are a Cult where we create, innovate, learn and Contribute in a comfortable, transparent, and fair environment.

Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more!

• Reviewing, drafting and negotiating commercial agreements and legal documents ensuring the company’s interests are fully protected in all contracts entered into
• Providing timely and commercially sound guidance and advice to management on all regulatory matters
• Executing of Legal Contracts & Agreements of all types and nature viz. vendor, purchase contracts, rental, sale deeds, NDAs, consultancy contracts, technology licensing, manpower related, etc.
• Implementing corporate actions like buyback, incorporation, restructuring, mergers or other similar activities
• Preparing for and conducting Board and general meetings, minutes & proceedings of Board & general meetings; maintaining other statutory registers
• Filing of various forms, resolutions, and returns under the Companies Act, correspondence, and filing returns with various statutory authorities
• Preparing and circulating circular resolutions for board and committee approval from time to time
• Recommending changes to processes and procedures to reduce compliance risk and raising operational standards
• Assisting auditors by providing required clarifications and compliance of audit requirements as well as implementation of audit observations
• Assisting management with legal aspects of Fraud management
• Assisting with communication with government agencies seeking information regarding possible fraud cases
• Handling customer complaints and consumer legal notices and taking initiative for amicable settlement of the same

What you need to have:

• Bachelor's Degree in Law (LLB) from a reputed college
• Membership of the Institute of Companies Secretaries of India
• 3 to 5 years experience in a regulated financial firm
• Experience in B2B and B2C financial institutions, fintech companies, and credit institutions
• Expertise in Indian laws and regulations concerning payments products such as credit cards, debit cards, direct debit, eMoney, consumer credit, and alternative payment methods
• Excellent oral, written and business communication skills in English
• Ability to provide independent advice to senior level management on highly technical matters with proper analysis
• Knowledge of and experience with laws dealing with government and/or commercial contract administration, particularly contract negotiation, preparation, and administration
• Good planning and organizational skills
• Proven ability to delicately solve sensitive matters
• Ability to establish effective working relationships throughout the Company
• Ability to accurately proofread and correct documents
• Ability to set priorities and work under pressure
• Ability to prepare reports, research and explore assigned tasks