Graphics Designer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

Job Title: Marketing Content & Creative Specialist

Location: Hyderabad

Company: CloudTern

Website: www.cloudtern.com

About CloudTern

CloudTern is a fast-growing AI & workflow automation company helping enterprises build Agentic AI workflows, digital workers, and enterprise automations at scale. We work with global customers across logistics, insurance, healthcare, supply chain & BFSI.

Role Summary

We are looking for a Marketing Content & Creative Specialist who can own and execute all demand-gen related content activities from website content updates, webinar coordination, LinkedIn post creation, email campaigns, whitepapers, case studies, image creatives, to brand collaterals.

This is a hands-on role for someone who understands digital marketing content, has good storytelling ability and is strong at visual design and execution.

Key Responsibilities

Webinars & Events

• Plan, coordinate & host CloudTern webinars and online events
• Create webinar landing pages, registration pages, & email invites
• Design webinar promotional banners, post-event thank-you creatives
• Create pre/post webinar email sequences, follow-up notes, and summaries

Website Content & Management

• Update pages, add new offerings / case studies / blogs on the website
• Maintain website content quality (grammar, positioning, clarity)
• Coordinate with internal team for landing pages, product pages & SEO optimization

Social Media & LinkedIn

• Write daily / weekly LinkedIn posts for CloudTern & leadership
• Design LinkedIn banners, event creatives & quote cards
• Maintain posting calendar, performance tracking and reporting

Branding & Creative Design

• Create visual assets — logos, icons, images, infographics, event banners, etc.
• Design pitch decks, brochures, PDF corporate profile etc.
• Ensure brand guidelines are consistently followed

Content Development

• Draft whitepapers, thought leadership articles, blog posts & newsletters
• Create case studies and customer success one-pagers
• Work with internal teams to extract insights, product features & data points

Required Skills & Experience

• 3 to 6 years experience in marketing content / digital marketing / creative design
• Strong written English & storytelling skills
• Experience managing webinars (Zoom / Teams / WebEx etc.)
• Skilled in Canva / Figma / Photoshop or any design tool
• Experience writing LinkedIn posts & content calendar management
• Familiar with WordPress / Webflow / basic CMS workflows
• Understanding of B2B / SaaS / AI / Tech domain is a big plus

Preferred Traits

• Proactive, does not wait for instructions, takes ownership
• Creative thinker with eye for detail
• Multi-tasker who can manage content + design + coordination workflows
• Deadline-oriented and structured working style

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are seeking an experienced Project Manager to lead and manage the successful delivery of client projects within our services organization. The Project Manager will oversee all phases of the project lifecycle, ensuring that each project is delivered on time, within scope, and budget while meeting the companys quality standards. This role involves working closely with clients, stakeholders, and cross-functional teams to deliver technology solutions and business outcomes tailored to the needs of each client.

Key Responsibilities:

• End-to-End Project Management: Lead and manage multiple client projects, from initiation to completion, ensuring timely delivery and adherence to project objectives.
• Client Engagement: Serve as the primary point of contact for clients, fostering strong relationships and ensuring their needs and expectations are met throughout the project.
• Team Leadership: Coordinate and collaborate with cross-functional teams (e.g., engineering, design, operations) to ensure effective execution of project tasks and milestones.
• Scope and Change Management: Define project scope and objectives, ensuring scope changes are carefully managed and communicated to all stakeholders.
• Budget and Resource Management: Develop and manage project budgets, allocate resources efficiently, and ensure the project is completed within financial constraints.
• Risk Management: Identify potential project risks and issues, develop mitigation plans, and address challenges proactively to keep the project on track.
• Quality Assurance: Ensure that all deliverables meet the quality standards and are aligned with the clients requirements.
• Reporting and Documentation: Provide regular updates to stakeholders and senior management on project status, risks, and outcomes. Maintain thorough project documentation for future reference.

Requirements:

• Bachelors degree in Computer Science, Business, or related field (Masters degree or PMP certification is a plus).
• Overall 8+ years of experience managing technology or software development projects, preferably within a services or consulting organization.
• Proven ability to deliver projects on time and within budget, with a strong track record in managing cross-functional teams.
• Strong understanding of project management methodologies (Agile, Waterfall, or Hybrid).
• Excellent leadership, communication, and negotiation skills.
• Ability to manage multiple projects simultaneously, balancing priorities and deadlines.
• Proficiency in project management tools (e.g., Jira, MS Project, Trello).
• Preferred Qualifications:
• Experience in delivering digital transformation, cloud migrations, or application modernization projects.
• Familiarity with software development processes and methodologies.
• Strong client-facing and stakeholder management skills.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for growth and professional development.
• A collaborative, innovative work environment.

Location: Bangalore

Employment Type: Full-time

TAPPP(https://tappp.com/) is building the next-generation digital platform by leveraging cell-based architecture to integrate technologies like Artificial Intelligence, Rules, Workflows, Microservices, FaaS (Function as a Service), Micro-frontends, and Micro apps to create a highly extensible and cutting-edge technology platform that brings together sports fans with broadcasters, sports teams, and sportsbooks to create a marketplace for all aspects of sports and we are available across platforms via the Web, Mobile, Roku, and Tablets.

Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.

TAPPP is led by a very able leadership team drawn from Industry leaders from companies like ESPN, Amazon, Blackhawk, Kargocard, Visa, and

many others.

The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.

Position Description

As Senior Technical Product Manager on the TAPPP digital platform, you'll be responsible to:

1. Work with the US product and engineering leadership to manage SAFe agile projects, define user-stories, plan sprints, conduct standup meetings, and ensure software quality, automated testing
2. Work with the engineering leadership for resource planning, resource allocation, and project plans
3. Manage time-off and leave for the India team to ensure minimal impact to projects
4. Work with the US product and engineering leaders to conduct user-acceptance testing of the product before it goes to production
5. Work with product, engineering and support leadership in the US to implement TechOps and support strategy and ensure 24x7 coverage for the platform
6. Ensure timely delivery of high-quality products that meet customer needs and align with organization short- and long-term strategy.

You'll work across various domains and with a talented group of associates spanning multiple ego-locations.

What You'll Bring

• Strong experience in software project management, resource planning, and team management
• Some experience in Television, particularly sports. Some prior experience on sports betting would be ideal but not required.
• A creator and a doer - you identify a problem, envision a solution, and take a hands-on approach towards building it; you index high on grit and "can-do" moxie.
• A clear communicator - you break down complex concepts and make them easy to understand.
• A generous collaborator - you are excited by the opportunity to work with cross-functional teammates to create successful products.
• 
  

Equal Opportunity Employer

TAPPP is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Bachelor's degree in computer science, engineering, or related area
• 10 years' experience in technical product management
• 6 years in Agile project management, sprint-planning, review test-plans building teams to deliver the projects
• Strong familiarity and 3 years experience managing cloud-native software development
• Strong familiarity with source code managing, branching, and DevOps to guide the team in automated DevOps pipeline.
• 3 years experience with cloud-native projects on AWS platform for 100 Million plus user-base.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a technical product manager, or project manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products

Primary Location

Pune, India

Machint Solutions Private Limited, a US registered and a digital transformation organization that is into products and managed services, is seeking to hire a few experienced ReactJS Developers to play a crucial role in designing and building code across several new and existing software products and projects.

No. of positions: 8

React JS Exp.: 3 to 5 years

Overall IT exp: 5 to 10 years

Work from office: YES

Full time employment

Work Location: Whitefields, Hitech City, Hyderabad

Required qualifications and experience:

• Minimum 3 years of prior working experience as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Excellent knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Should be familiar with UI HTML, CSS, JavaScript, XML, and UI Frameworks like ReactJS, AngularJS, NodeJS etc.
• Hands-on experience with Oracle or SQL Server database.
• Knowledgeable in one of the Cloud Technologies – Azure / AWS / GCP / any Cloud space.
• Should be able to understand Scrum ceremonies and able to demonstrate experience in Agile
• Passion for technology and developing your technical skills.
• Result-oriented individual with the ability to work to deadlines, communicate, and work effectively with other team members.

Desired skills:

• Any knowledge of performance testing frameworks including Mocha and Jest is an advantage.
• having strong basics of core Java 8 - Basic Oops concepts, String, Collections, Exceptions, Interface, Inheritance is an advantage.
• Expertise in modern development principles of Spring Family viz., Spring Boot, Spring Core
• Experience in creating Microservice using REST & Spring Boot.
• Knowledge of advanced design patterns

Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.

In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!

http://www.felicity.care" target="_blank">www.felicity.care

https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company

https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health

Responsibilities:

• Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.

• Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.

• Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.

• Gather customer information on call and update it on the CRM.

• Maintain meaningful relationships with existing customers to ensure that they are retained.

• Identify and nurture high-quality leads (people who are likely to buy).

• Ensure timely follow-ups with all potential customers to close the sale.

Requirements:

• Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.

• The ability to speak regional Indian languages & having experience with CRM software will be an advantage.

• Exceptional verbal, oral & written communication skills.

• Willingness to learn, a positive outlook & result-orientedness.

• An in-depth understanding of sales principles, strategies, and tactics.

• Empathetic & patient to handle customers in a more efficient manner.

WHY FELICITY? –

We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.

About Zuddl

Zuddl allows companies and organisations to set up their premier flagship event from anywhere in the world within 20 minutes. The one platform for all enterprise events, internal or external, hybrid or virtual. Over the last few months, we have had companies like Microsoft, Deloitte, HSBC, Adobe, Barclays, Ab InBev, Razorpay, Synopsys, WhiteHat Jr, Groww etc host their events on Zuddl. NASSCOM uses Zuddl to host their marquee conferences like Product Conclave, ER&D Summit and GCC Conclave.

Responsibilities / Things you would do

Things you would do

• Work on highly interactive React app with video, live streaming, real-time engagement etc
• Handle backend with thousands of concurrent users on large-scale events
• Optimising app performance and build for low-latency and efficient bundle size
• Follow best practices to build high quality app with unit testing
• Modern stack with React, Redux, Java 11, Postgres, Redis
• Collaborate with engineers and designers in fast-paced and high growth environment
• Passion for clean and appropriately tested code
•  

Things you would need

• 3-5 years of experience as Full Stack Developer
• Key expertise in React, Java
• Well rounded Full-Stack developer with exposure to all layers of application and development
• Proficiency with fundamental front end languages such as HTML, CSS, and Javascript
• Strong understanding of different software development practices, infrastructure
• Strong background in technology and application design
• Self-starter, able to deliver project on time meeting high quality standards

Nice to Have

• Experience with WebRTC, Live Streaming or other related video technologies
• Previously worked at high growth Indian startups and/or startup founders highly preferred

• Designing and developing user interfaces using Angular best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for Angular
• Developing application codes and unit tests in Angular JS, Java Technologies, and Rest Web Services.
• Ensuring high performance of applications and providing support.

• Bachelor’s degree in computer science, computer engineering or similar.
• Should have 3+ experience as an Angular JS developer.
• Excellent project management skills.
• Salary is negotiable for a right fit.

• Strong understanding of HTML, CSS, CSS preprocessors, JavaScript, Object-oriented programming (OOPS), Design patterns, Web principles, and UI Libraries like Bootstrap.

• Strong skills in JavaScript frameworks and libraries (React).  

• Understanding of UX research and design processes.

• Expert in REST web services.

• Understanding of providing optimum web performance.

• Experience using repositories, build & deploy tools like git and Jenkins.

• Experienced with modern JavaScript coding, testing, debugging, and automation techniques

• Experience in unit test formation and understanding of jest enzyme and snapshot testing.

• Experience with popular React.js workflows (such as Flux or Redux)

• Demonstrable experience with React State management - Redux-Saga and popular React.js workflows

• Experience with data structure libraries (e.g., Immutable.js)

• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

• Excellent knowledge of React hooks.