Technical Writer

at Growth Marketing Platform that delivers measurable results in the form of leads and conversions to finance enterprises

Agency job
via HyrHub
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Bengaluru (Bangalore)
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1 - 4 yrs
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₹8L - ₹15L / yr
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Full time
Skills
Postman
API
Technical Writing
Technical drafting
articles
Technical Writers produce all the textual content inside the product and for end users.
Technical Writers must always represent the interests of users. The Technical Writer must
speak up when something is confusing or inconsistent and recommend alternative ways
that the content, design, and functionality of the product can be improved.
Responsibilities:
● Write text content on wireframes for new and existing features
● Write error messages, in-app notifications, toast messages, email notifications,
templates, and API-related articles
● Maintaining the product style guide at all times, and updating it as needed
● Regularly reviewing existing UI content
● Add screenshots, videos, and GIFs where applicable to documentation for new and
updated features
● Publication of major feature releases for internal channels, user messages, and
newsletters
● When functionality is added, updated, or deprecated, documentation and UI
elements will need to be updated
Qualifications ● An excellent command of English, including words and their meanings, and a
great ability to articulate
● A logical way of presenting a complex list of instructions
● Having the ability to shorten a phrase without losing meaning
● A passion for consistency and a knack for spotting inconsistencies in text
● Maintaining style guides and glossaries with the most current information is
a natural tendency when making decisions
● To always think from the users' perspective rather than from the product
team's perspective when creating a new screen
● Embrace ownership and show a willingness to adjust the process when
necessary
● Having the ability to convey a point clearly without damaging relationships
● You should be willing to learn new things and take ownership of your actions
● Embrace constructive criticism/feedback
● At least 1 year of technical writer experience in the IT industry with a strong
background in Computer Science of engineering
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