Software Test Engineer (Manual & Automation)

Key Responsibilities:

• Own production operations for AWS-based microservices platforms

• Lead incident triage (P1/P2), root cause analysis, and post-incident reviews

• Build and optimize workflows in Jira Service Management (or similar ITSM tools)

• Automate ticket routing, triage, and SLA tracking

• Perform hands-on debugging using Dynatrace, AWS CloudWatch, logs, and tracing tools

• Understand and diagnose issues across application, infrastructure, and networking layers

• Mentor and guide junior/intermediate full-stack engineers with a strong support mindset

• Improve logging, monitoring, observability, and operational readiness

• Design and operate virtual and omni-channel support agents (chat, voice, AI-driven workflows)

• Leverage AI/agentic tooling to improve triage, summarization, runbook generation, and operational automation

Required Skills & Experience:

Mandatory Experience

Strong hands-on experience with

o AWS (compute, networking, IAM, monitoring)

o Microservices architecture

o Dynatrace (or equivalent APM)

• Proven experience managing or operating support-focused engineering teams

• Experience leading production incident response

• Deep understanding of distributed systems and cloud-native infrastructure

• Experience with Jira Service Management or similar ticketing platforms

Ideal Profile

• Technically credible and calm under pressure

• Strong ownership mentality

• Comfortable in logs, dashboards, and light code debugging

• Process-driven but pragmatic

• Passionate about reliability, automation, and AI-driven operations

Soft Skills:

•Excellent communication and stakeholder management skills.

•Strong analytical and problem-solving mindset.

•Ability to mentor junior engineers and foster team cohesion.

Why Join Us:

•Opportunity to work on cutting-edge projects with modern tech stacks.

•Collaborative and innovative team culture.

•Growth-oriented environment with continuous learning opportunities.

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

About the Role:

We are looking for a highly organized and proactive Executive Assistant to provide comprehensive administrative support to our senior leadership. The ideal candidate is detail-oriented, professional, and capable of managing multiple priorities with discretion and efficiency.

Key Responsibilities:

• Manage and maintain executive calendars, including scheduling meetings, appointments, and travel.
• Handle confidential correspondence and documents with the utmost discretion.
• Prepare reports, presentations, and meeting agendas as required.
• Coordinate internal and external communications on behalf of the executive.
• Assist in tracking key projects, deadlines, and deliverables.
• Take meeting minutes and follow up on action items as needed.
• Liaise with stakeholders, clients, and team members on behalf of the executive.
• Perform general administrative tasks such as filing, expense reporting, and data management.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 3 years of experience in an Executive Assistant or similar administrative role.
• Excellent verbal and written communication skills in English.
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• High level of professionalism, discretion, and confidentiality.
• Strong organizational and time-management skills.
• Ability to work independently in a fast-paced, remote or hybrid environment.

Preferred Qualifications:

• Experience supporting C-level executives.
• Familiarity with project management tools (e.g., Asana, Trello, Monday.com).
• Prior experience working with international teams or clients.

Why Join Us:

• Competitive salary and benefits
• Work with a dynamic and collaborative team
• Opportunities for growth and development

Job Description: React Native App Developer

Company: Arroz Technology Private Limited

CTC: 3.5-5 LPA

ESOP

Working Hours : 9:30 AM to 6:30PM

Working Days : 6 Days a Week (1 day Work from Home in a week)

Location : 4thFloor ,TMR Tower ,Whitefield, Thubarahalli, Bengaluru, Karnataka 560066, India

Google Map Links :  https://goo.gl/maps/YbhYeNy8ahLqVykS7

Responsibilities:

- Develop and maintain high-quality mobile applications using React Native.

- Collaborate with cross-functional teams to gather requirements and translate them into high-level designs.

- Write clean, reusable, and well-structured code following industry best practices and coding standards.

- Conduct code reviews and provide constructive feedback to ensure code quality and adherence to standards.

- Mentor and guide junior developers, providing technical expertise and promoting professional growth.

- Collaborate with backend developers to integrate APIs and ensure smooth data flow between the app and server.

- Stay updated with the latest trends and advancements in React Native and mobile app development.

- Work in a 9:30 AM to 6:30 PM, six-day office role, maintaining regular attendance and punctuality.

Required Skills and Qualifications:

- Strong proficiency in React Native development.

- Experience with Redux or similar state management libraries.

- Proficiency in integrating APIs and working with backend services.

- Sound knowledge of JavaScript, ES6+, and modern web technologies.

- Familiarity with Git version control system and agile development methodologies.

- Good problem-solving and debugging skills.

- Excellent communication and teamwork abilities.

- Bachelor's degree in Computer Science or a related field (preferred).

Join Arroz Technology Private Limited as a React Native App Developer and be part of an innovative team driving the development of cutting-edge mobile applications. This role offers competitive compensation and growth opportunities within a dynamic work environment.

Job Description: Senior Community/Operation Manager

Company Description:

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Position Overview:

As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.

Responsibilities:

Operations Management:

Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.

Coordinate property showings, tours, and inspections for prospective tenants.

Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.

Facilitate lease negotiations and follow up on lease renewals.

Track leasing inquiries and maintain a database of potential tenants.

Maintain communication with management, staff, and vendors for smooth operations.

Monitor budgets, forecasts, and implement checks to mitigate operational risks.

Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Implement and manage operational processes to enhance efficiency and tenant satisfaction.

Develop and oversee the execution of operational plans and strategies.

Tenant Relations and Customer Service:

Build and maintain strong relationships with tenants.

Address tenant inquiries, concerns, and complaints effectively.

Conduct regular meetings and feedback sessions to improve service delivery.

Support tenant onboarding and retention efforts throughout the lease term.

Act as a point of contact for operational needs and manage client relationships.

Fitout and Facility Management:

Collaborate with tenants and contractors for office fitouts.

Ensure compliance with building codes and tenant improvement guidelines.

Oversee construction, installation, and inspection of tenant improvements.

Schedule and oversee property maintenance, repairs, and service contracts.

Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.

Obtain bids, negotiate contracts, and ensure timely delivery of services.

Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.

Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Admin and Office Management:

Manage office supplies, equipment procurement, and vendor relations.

Organize and maintain leasing documentation and records.

Coordinate meetings, appointments, and events for internal and external stakeholders.

Handle correspondence via emails, calls, and letters.

Oversee facility management to ensure office spaces are clean and organized.

Manage the travel desk, petty cash, and promptly resolve administrative issues.

Location: Remote

Experience Range: 8+ Years

Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture. With the rapid adoption of Drupal as a web platform, and with our growing number of technical development  projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects. Engagements vary by customer and can include anything from custom coding and mentoring of partner and  client teams to application design and ongoing guidance on architecture through development and application launch.

• Prior experience building, leading and architecting Drupal
  • Knowledge of Drupal 8, 9 is a
  • Knowledge of at least 1-2 non php
  • Perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major  Drupal core systems
• Ability to guide technical discussions with both technical and non-technical audiences
• Ability to negotiate mutually agreeable outcomes with clients, partners, and Srijan stakeholders.
• Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
• Experience defining and scope a technical solution for large scale Drupal projects
• Experience working in a consulting or agency environment with direct interaction with enterprise-level clients
• Excellent ability to partner with both internal and external
• Strong leadership and presentation

• Passion for the web, open-source
• Deep experience architecting web
  • Understanding of  HTTP Layers
  • Understanding of API Modeling
  • Understanding the caching layers
  • Understanding of Microservice
  • Understanding of the Event bus
• PHP, Drupal, MySQL, SQL administration, and optimization, and Unix/Linux or Windows
• 5+ years relevant experience developing Drupal
• Must be a self-starter that thrives in a fast-paced work
• Knowledge of or experience with other CMS technologies and/or open-source technology is a
• Long-time Drupalists, that are active contributors, are well rewarded, but we’ll also help great developers and consultants become one
• Experience providing technical support or consulting strongly
• Strong problem-solving abilities, initiative, and the ability to thrive under
• Excellent interpersonal and English communication
• Bachelor's or Master's degree in Computer Science or related discipline preferred
• Understanding of Virtualisation and
• Well versed with Build, Bake and Run process of CI/CD
• Understanding of Debugging, Performance optimization and CI/Cd
• Should have a pulse of the latest technology

• Achieving Stretched Targets In A Result-Focused Environment.
• Making Powerful Sales Presentations Resulting In High Conversion Ratio.
• Handling Objections And Resolving Member/ Customer Conflicts By Constantly Connecting With Them Through Member Meetings.
• Maintaining Strong Client Relationship And High Level Of Customer Service.
• Preparing Pre-Sales Proposals For Prospective Clients.
• Identifying Potential Customers And New Business Opportunities Within And Outside The Venue.
• Keeping Abreast With The Organization's Products And Services.
• Maintaining Consistent Average Productivity.
• Provide Necessary Support In Booking First Time Holiday For New Members And Generate Quality Referrals From Them.
• Qualifications -1 To 5 Years' Quota Carrying Sales Experience
• Experience And Working Knowledge Of CRM Systems
• Demonstrable Track Record Of Over-Achieving Quota
• Strong Written And Verbal Communication Skills

Endurance International Group is a technology company that powers the online presence of small and medium businesses (SMBs). Through our proprietary cloud platform, we provide solutions like web and email hosting, cloud, eCommerce and eMarketing solutions, mobile business tools, etc. We cater to approx. 4.2 million individuals and businesses across the globe to help establish and expand their online footprint. 

What you’ll do 

• Create an inspiring team environment with an open  communication culture 
• Monitor and track performance of direct reports 
• Discover training needs and provide coaching and feedback to  direct reports 
• Listen to team members’ feedback and resolve any issues or  conflicts 
• Drive team engagement. Suggest and organize team-building  activities 
• Track and maintain attendance and productivity of direct reports 
• Take ownership of escalated issues of customers 
• Work with different teams to resolve customer issues  
• Share customer feedback and feature requests with the Product  and Engineering team 
• Report Incidents to the relevant team and share regular updates with stakeholders until the issue is resolved.  
• Assist the manager in driving key metrics of the team like CSAT,  SLA, FCR, etc 
• Build reports, analyze trends, and draw inferences from it. 
• Conduct the first round of interview with candidates     

Who you are: 

• Graduate from any stream (Mandatory).  
• Engineering, BCA or BSc (IT or Computers) preferred 
• Team handling experience (Minimum 1 year). 
• Comfortable working in rotational & night shifts.
• Work Experience: 3 to 5 years experience specifically with technical support in the web hosting industry. 
• Have an understanding of different hosting products such as Shared,  Reseller, VPS, Dedicated Servers and addons like sitelock, codeguard,  SSL etc. 
• Proficient in handling a variety of web hosting related issues 
• Ability to take ownership and work independently, handle multiple  priorities, prioritize workload and meet deadlines. 
• Analytical and problem-solving skills - Ability to analyze large sets of data using advanced excel/analytics skills. 
• Ability and willingness to transfer knowledge and experience to  colleagues and team members 
• Ability to develop and lead a team with role-modeling the right behaviors. Ability to influence others and motivate people. 
• Must be customer-focused with strong customer interaction skills. 
• Outstanding written and verbal communication skills 
• Ability to solve complex problems quickly, inventively, and resourcefully 
• Self Motivated and highly dependable individual 
• High degree of flexibility and agility in thought and behavior. 

Why you’ll love us:

In this era of COVID-19, we believe in putting our employees first and keeping them safe. We were one of the first technology companies to make significant changes to our office environments and team interactions, including mandatory working from home and safety procedures to enter our office space. We are committed to not require any face-to-face interaction for our employees until the data shows it is entirely safe for our teams. Here is just a snippet of what we think you’ll love: 

• Grow together. Our exciting virtual learning & development programs never cease to amaze us. Participate in our ExpertSpeak sessions/E-learning courses to grow professionally & personally. 
• Work with creative & innovative teams. At Endurance, we believe in hiring the best of the best and are proud of being surrounded with people who think out of the box to only better our products, work & customer experiences.
• Did someone say free domain? Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
• Leave your worries aside! Juggling the demands of career and personal life can be stressful and challenging but don't worry! Our employee's assistance program services provide free, confidential, short-term counseling. This benefit is also extended to immediate family members.
• We’ve got you covered. We are a family! From medical to life insurance, education sponsorship to interest-free loans & Flexi-leave policy - we've got your back!