Technical Support Executive (API & Postman)

Senior Xano Developer

Visual Backend Development, APIs & AI-Assisted Build

📍 Mumbai (On-site) | Full-time | 3-5 years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Xano Developer who will build backend systems and APIs for our customer engagements on Xano, the visual backend development platform.

The mandatory requirement for this role is hands-on production backend engineering experience, including PostgreSQL data modelling and REST API design, in either a Node.js or Python environment.

Prior production work on Xano is strongly preferred.

The role is hands-on and customer-facing. You will own backend delivery across engagements: designing data models, building API flows in Xano, integrating third-party services, and partnering with frontend, mobile, and AI engineers on contracts and behaviour.

The work spans all three Xano build modes: no-code function stacks, custom code through Xano’s scripting and code blocks, and Xano’s AI assistance and agentic features.

A typical week includes a data model review for a new engagement, building a complex API flow in Xano, integrating a third-party webhook, and a customer working session on a new module.

Responsibilities:

Backend Delivery on Xano

Own end-to-end backend implementation on Xano: database schema, API endpoints, function stacks, background tasks, and integrations.

Ship production-ready work that meets customer requirements and engineering quality standards.

Build Across All Three Xano Modes

Use Xano’s no-code function stacks for standard CRUD and business logic.

Drop into custom code (JavaScript, Python through code blocks, expressions) where visual flows would be unwieldy.

Use Xano’s AI assistance and agentic features to accelerate routine build work.

Database Design on PostgreSQL

Own data model decisions for each engagement: table design, relationships, indexes, addons, and query performance.

Make schema choices that hold up as product usage grows and that map cleanly to the API contracts the client needs.

API Design and Integration

Design clean REST API contracts that the frontend, mobile, and third-party consumers can rely on.

Cover authentication, input validation, pagination, error handling, and rate limiting.

Integrate external services (payment gateways, messaging, storage, AI providers) through Xano’s connectors and custom requests.

Product Thinking and Solutioning

Translate fuzzy product asks from customers into concrete backend solutions.

Ask the right questions about edge cases, data lifecycle, multi-tenancy, and access control before building.

Push back on requirements that will cause pain later.

Customer Communication

Work directly with customers in discovery, design reviews, demos, and weekly working sessions.

Explain trade-offs in plain language, present options with clear recommendations, and write tight technical updates.

AI-Assisted Backend Development

Use Xano’s built-in AI features as well as external AI tools (Claude, Cursor, and similar) day to day for schema drafts, function stack scaffolding, query writing, integration setup, and review.

Develop strong instincts for when AI output is usable as-is and when it must be reworked.

Quality, Testing, and Reliability

Test the flows you ship.

Set up sensible error handling, logging, and alerts for the backend services you own.

Participate in incident response when something breaks in production.

Documentation and Handover

Document data models, API contracts, and non-obvious decisions inside Xano and in shared docs so the rest of the team and the customer can pick up the work without you in the room.

Continuous Learning

Track changes to the Xano platform, including new features, performance improvements, and AI capabilities.

Apply them to active engagements where they reduce build effort or improve product outcomes.

Requirements:

Hands-on Production Backend Engineering Experience (Mandatory)

Must have personally shipped backend systems to production for real users, with ownership of API design and data modelling.

POCs, coursework, and internal-only tools do not qualify.

3 to 5 Years of Professional Backend Engineering Experience

In either a Node.js or Python environment.

Candidates with slightly less time but strong demonstrated ownership are welcome to apply.

Strong PostgreSQL Skills

Schema design, indexing, query writing, and migrations on at least one production system.

Able to reason about query performance and design data models that hold up under realistic product usage.

REST API Design and Integration Depth

Comfort designing API contracts that are clean, predictable, and easy for frontend, mobile, and third-party consumers to work with.

Experience integrating external services such as payment gateways, messaging providers, storage, and AI APIs.

Familiarity with at Least One Node.js or Python Backend Stack

Such as Express, NestJS, Fastify, FastAPI, Django, or Flask.

Comfort reading and writing application code outside of visual environments when the situation calls for it.

Product Thinking and Solutioning

Ability to take a fuzzy product brief, ask the right questions, and propose a backend design that is fit for purpose.

Strong instincts for what to build first, what to defer, and what not to build.

Strong Written and Spoken English Communication

Confident in customer working sessions and design reviews.

Comfortable writing precise technical documentation and explaining trade-offs to non-engineering stakeholders.

Cloud and Deployment Fundamentals

Working knowledge of at least one of AWS, GCP, or Azure: deploying services, reading logs, managing environments, and basic operational tasks.

Familiarity with Docker is a plus.

Bachelor’s Degree

Bachelor’s degree in Computer Science, Information Technology, or a related engineering discipline.

Exceptional candidates with demonstrable production experience and strong portfolios may be considered without a formal degree.

Nice to Have

• Prior production experience on Xano, Bubble, Retool, or comparable visual or low-code backend platforms
• Full stack experience with React, Next.js, React Native, or Flutter
• Experience integrating LLM APIs (OpenAI, Anthropic, Google) into backend workflows
• Multi-tenant SaaS product experience
• Prior agency, consulting, or product-engineering experience

Position Title: Data Scientist

Employment Type: Full-Time

Experience: 3-4 years

Preferred: Male Candidate

Interview Mode: F2F Interview

Working Days: 6 days a week (2nd and 4th Saturday half day and 1st and 3rd Saturday full day)

Job Description

We are seeking a skilled and analytical Data Scientist to join our Team. The ideal candidate will be responsible for analyzing large and complex datasets, developing predictive models, and implementing machine learning algorithms to enhance banking products and business decision-making.

The role involves designing intelligent solutions for fraud detection, automated credit scoring, customer analytics, recommendation systems, and other AI-driven financial applications.

Key Responsibilities

·        Develop, train, and optimize machine learning models for predictive analytics.

·        Perform data mining, statistical analysis, and exploratory data analysis on structured and unstructured datasets.

·        Build scalable AI and machine learning solutions for banking and financial applications.

·        Design and implement fraud detection, credit scoring, and recommendation systems.

·        Collect, process, clean, and validate data to ensure quality and accuracy.

·        Integrate internal and external data sources to improve analytical capabilities.

·        Create automated anomaly detection systems and continuously monitor their performance.

·        Design algorithms to solve business challenges in the banking and financial services domain.

·        Present analytical findings and business insights through reports and dashboards.

·        Collaborate with software developers, business analysts, and product teams to integrate AI solutions into BankSoft products.

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, or a related field.
• 3–4 years of experience in Data Science or Machine Learning.
• Strong knowledge of machine learning algorithms such as:
• Decision Trees & Random Forests
• Support Vector Machines (SVM)
• Naïve Bayes
• K-Nearest Neighbors (K-NN)
• Clustering and Classification techniques
• Proficiency in Python and data science libraries such as:
• NumPy
• Pandas
• Scikit-learn
• TensorFlow or PyTorch (preferred)
• Experience with SQL and relational databases.
• Knowledge of NoSQL databases such as MongoDB or Cassandra.
• Strong understanding of statistics, regression analysis, probability distributions, and hypothesis testing.
• Experience with data visualization tools such as Power BI, Tableau, Microsoft SSRS, or Matplotlib.
• Knowledge of AI concepts including predictive analytics and recommendation engines.
• Good programming and scripting skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.

Preferred Skills

• Experience in Banking, Financial Services, or FinTech.
• Knowledge of credit risk modelling, fraud analytics, or customer behaviour analysis.
• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is an added advantage.
• Understanding of MLOps and model deployment is desirable.

Strong performance marketer profile

Mandatory (Experience): Must have 2.5+ years of experience in performance marketing in B2C product companies (preferred Fintech)

Mandatory (Tech Skills 1): Must have strong hands-on expertise in running campaigns on Google Ads, Meta Ads, LinkedIn Ads, Youtube, Whatsapp etc

Mandatory (Tech Skills 2): Must have 1+ experience in customer acquisition in FinTech, B2C

Mandatory (Tech Skills 3): Must have experience with Appsflyer, Branch, Mixpanel or similar analytical tools

Mandatory(Company): B2C Product companies (B2C Fintech is highly preferred)

Preferred

Preferred (Tech Skills 1): Experience with AI/ML platforms for marketing

Preferred (Tech Skills 2): Experience with creative automation tools like Canva or Pencil

Preferred (Tech Skills 3): Exposure to offline acquisition channels

Job Description:

Role: Data Scientist

Responsibilities:

 Lead data science and machine learning projects, contributing to model development, optimization and evaluation. 

 Perform data cleaning, feature engineering, and exploratory data analysis.  

Translate business requirements into technical solutions, document and communicate project progress, manage non-technical stakeholders.

Collaborate with other DS and engineers to deliver projects.

Technical Skills – Must have:

Experience in and understanding of the natural language processing (NLP) and large language model (LLM) landscape.

Proficiency with Python for data analysis, supervised & unsupervised learning ML tasks.

Ability to translate complex machine learning problem statements into specific deliverables and requirements.

Should have worked with major cloud platforms such as AWS, Azure or GCP.

Working knowledge of SQL and no-SQL databases.

Ability to create data and ML pipelines for more efficient and repeatable data science projects using MLOps principles.

Keep abreast with new tools, algorithms and techniques in machine learning and works to implement them in the organization.

Strong understanding of evaluation and monitoring metrics for machine learning projects.

Key Activities & Responsibilities:

• 2 - 3 years of hands on experience in development using Java
• In-depth of understanding of development process - Design, Development &Deployment
• Good understanding of Java JavaScript, HTML, CSS, JSON
• Experience in developing APIs and strong knowledge of API development framework like Spring Boot, Spring MVC
• Exposure to collaboration platform like Postman
• Good understanding of Databases like MySQL, MongoDB
• Knowledge of Web Service - SOAP, RESTful

• Good understanding of one of the frameworks - Angular / Node.js / jQuery /JavaScript
• Familiaritywith UI / UX Design
• Experiencein using development platforms like Eclipse / Visual Studio

• l IT experience delivering enterprise-scale applications or product implementations
•  experience working as a technical lead.

• Working Experience in ISO20022, SWIFT, Remittance
• Language & Frameworks: Java, Spring Boot, Spring, Any ORM

CRM Functional Consultant

Country: Malaysia

Cities: Kuala Lumpur

Area of expertise: Customer Relationship Management (CRM)

Job Description

As a CRM Business Analysis Consultant, you are responsible for identifying, developing, and deploying end-user solutions in Customer Relationship Management (CRM) system. Through your deep functional knowledge and familiarity with the application, you ensure business requirements are adequately met and provide a variety of advisory services around project management, business process development, implementation support and end-user training as required. You also contribute to project planning, implementation, and requirements gathering efforts across CRM projects.

Responsibilities:

Translate business requirements into CRM business solutions

Identify key stakeholders for requirements gathering; elicits and documents requirements and validates against scope

Contribute to requirements management, including approval, communication, traceability, and re-use

Contribute to transfer of functional requirements to development and test team members- Leverage CRM workflow technology to automate business processes

Determine, in collaboration with business and IT stakeholders, patches and upgrades needed to the CRM system in order to meet evolving business requirements

Stay informed on updates and new releases in CRM technologies

Educates end users on CRM functionality, as needed

Skills:

You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. You are a fast learner, self-starter, and creative thinker. You are passionate about software and its potential to move organizations forward through innovation.  You’re proud of your positive and lasting client relationships and the customizations and strategies you’ve built to tackle their business challenges.

Requirements:

At least 3 years of relevant work experience including CRM

Strong knowledge of CRM Systems and business solution implementation

Demonstrable experience in Business Process Reengineering (BRP)

Strong knowledge of CRM issue diagnosing and troubleshooting

Working with Microsoft Dynamics 365 Customer Engagement as a Functional Consultant

Hands on experience deploying with Microsoft Power Platform solutions for customers in a variety of industries

Experience consulting with external clients on complex projects

Experience working with global teams on CRM technology implementation and maintenance projects

Experience working with offshore teams to facilitate project work

Demonstrated excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

Responsibilities and Duties
Primary Responsibilities:
- Write Elegant, Testable Code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Build and Deploy Code
- Build Fast, Reliable REST APIs
- Adding New Features
- Enhancing Existing Code and Features
- Comfortable with Agile and Iterative Development along with code reviews