


About the Role:
We are looking for a Senior Technical Customer Success Manager to join our growing team. This is a client-facing role focused on ensuring successful adoption and value realization of our SaaS solutions. The ideal candidate will come from a strong analytics background, possess hands-on skills in SQL and Python or R, and have experience working with dashboarding tools. Prior experience in eCommerce or retail domains is a strong plus.
Responsibilities:
- Own post-sale customer relationship and act as the primary technical point of contact.
- Drive product adoption and usage through effective onboarding, training, and ongoing support.
- Work closely with clients to understand business goals and align them with product capabilities.
- Collaborate with internal product, engineering, and data teams to deliver solutions and enhancements tailored to client needs.
- Analyze customer data and usage trends to proactively identify opportunities and risks.
- Build dashboards or reports for customers using internal tools or integrations.
- Lead business reviews, share insights, and communicate value delivered.
- Support customers in configuring rules, data integrations, and troubleshooting issues.
- Drive renewal and expansion by ensuring customer satisfaction and delivering measurable outcomes.
Requirements:
- 7+ years of experience in a Customer Success, Technical Account Management, or Solution Consulting role in a SaaS or software product company.
- Strong SQL skills and working experience with Python or R.
- Experience with dashboarding tools such as Tableau, Power BI, Looker, or similar.
- Understanding of data pipelines, APIs, and data modeling.
- Excellent communication and stakeholder management skills.
- Proven track record of managing mid to large enterprise clients.
- Experience in eCommerce, retail, or consumer-facing businesses is highly desirable.
- Ability to translate technical details into business context and vice versa.
- Bachelor’s or Master’s degree in Computer Science, Analytics, Engineering, or related field.
Nice to Have:
- Exposure to machine learning workflows, recommendation systems, or pricing analytics.
- Familiarity with cloud platforms (AWS/GCP/Azure).
- Experience working with cross-functional teams in Agile environments.

About Hypersonix Inc
About
Hypersonix offers a unified, AI-Powered Intelligent Enterprise Platform designed to help leading enterprises drive profitable revenue growth. It acts as the business's nerve system, detecting and reacting to changes in market conditions and the requirements of customers to obtain the best possible results and the most profitable profits. It analyzes all the data that is available in real-time to provide insight that may be used.
Users of Hypersonix can forecast and adjust prices, manage inventories, keep an eye on supply chains, and generate lucrative revenue growth by capitalizing on instantaneous shifts in consumer demand, fluctuations in supply networks, and inventory surpluses and shortages. We provide monitoring and diagnostics that cover the whole eCommerce process, from sales to shipment, as well as analysis of the competition, customer behavior, and demand projections. Hypersonix is compatible with the vast majority of eCommerce systems and may provide results in a matter of weeks, rather than months or years.
Our Mission
Our mission is to deliver a comprehensive, generative AI-driven operating system for every commerce business that is intelligent, predictive, prescriptive, and proactive.
Our Vision
The future of eCommerce will be shaped by AI-driven businesses that focus on driving profit and revenue growth, globally.
Candid answers by the company
Hypersonix AI simplifies the complex analysis of competitors, pricing, promotions, inventory, customer, behavior and campaigns, forecasts demand and plans and automates critical merchandising and marketing workflows to help retailers automates better and faster decisions, to grow profits.
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Convert ideas into content pieces. These content pieces (output) can be in the form of:
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Who are we and what do we do?
Digio is a fast growing,profitable product startup founded in 2016 by ex-Flipkart, Twitter folks, playing a key role in India’s Digital story.
The company is building software platforms and products to power business processes, to go paperless and digital in order to bring down cost overheads, time involved in erstwhile offline business processes, thereby being instrumental in increasing operational efficacy and human productivity along with enabling presence-less digital reach and super rich end user experience.
Digio is the market leader in India for Digital onboarding and has played a key role so far in enabling Digital Transformation in India by empowering a large part of the Indian eco-system specifically Fintech sector of India. Digio has been honored as the world's 100 most innovative Regtech companies by the World Fintech Forum.
You can view their website at http://www.digio.in/">https://www.digio.in or find them on Twitter, Facebook, and LinkedIn.
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As a Senior Android Engineer at Digio your responsibilities will be:
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- Take care of performance and security Android level.
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- 3-5 years of experience and at least 2 years working with product company.

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power Zopper Assure and Zopper Finance.
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development to solution design, implementation, optimization and support.
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web/mobile backends is required.
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● Prepares the technical design of the more complex technology components within the
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Devops engineer :
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About Role: You are required to develop & integrate Games.
working on mobile clients for integration of voice and video features
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Proficiency with JavaScript and ability to self-learn and work on newer game engines
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About us:
Octro is one of the biggest and fastest growing mobile gaming companies in India founded by Mr. Saurabh Agarwal, a Stanford Alumnus, in 2007.
At Octro Inc, we reimagine games that have been played for generations on mobile platforms. We are a technology organization at heart and take pride in the platforms we create.
We are a venture backed startup with a successful track record of developing and launching innovative and creative mobile / social games targeting Indian players.
Octro was funded by Sequoia in 2014 and has more than 20+ successfully running games including top grossing casino games like Indian Rummy, Teen Patti etc. Octro has more than 80 million + download and 10 million + active users every week. It has offices in Noida and Chandigarh.
A game brand that has captivated and continues to engage millions of players (2 Million + daily active users). The technology platform we have created enables awesome gaming experience for users. Our games scale to massive numbers of online users with great performance.
Our games can be played with your friends and compete with virtual currency.
Our games are amongst the ten top apps earning the most revenues on both Android and Apple's iOS store in India.

