Oddr

Senior / Staff Software Engineer – Backend Engineering

Experience: 7+ years

Location: India

Role Type: Individual Contributor | Hands-on Engineering

About the Role

Oddr is looking for a deeply hands-on Senior / Staff Software Engineer who combines strong backend engineering fundamentals with an AI-first way of building software.

This is not a traditional development role where AI is used only for code completion. We are looking for engineers who can understand a problem, design the right solution, define architectural and security guardrails, and then use AI aggressively to accelerate implementation without compromising quality.

You will be expected to code regularly, own solutions end-to-end, build POCs, drive technical design, review critical code, and help raise the engineering bar across the team.

This is not a people-management role.

What You’ll Do

• Design and build scalable, secure backend systems using C# / .NET.
• Own features from problem definition and architecture through coding and production delivery.
• Use AI coding tools such as Claude Code, Codex, Cursor or GitHub Copilot to accelerate development.
• Define the right context, constraints, tests and guardrails around AI-generated code.
• Build POCs and evaluate technical approaches before scaling them into production.
• Drive system design, API design, data modelling and integration decisions.
• Review code for correctness, security, performance and maintainability.
• Build automated tests, observability and validation into the development lifecycle.
• Mentor engineers through technical reviews, pairing and architecture discussions.
• Identify opportunities to create reusable engineering patterns, automation, agents or developer tooling.

What We’re Looking For

• 7+ years of software engineering experience building production systems.
• Strong hands-on expertise in C# and .NET / .NET Core.
• Strong system design and architecture skills.
• Experience with distributed systems, APIs, databases, asynchronous processing and cloud-native applications.
• Good understanding of Azure, CI/CD, containers and modern software delivery practices.
• Strong debugging and problem-solving skills.
• Experience using AI coding tools as a meaningful part of day-to-day software engineering.
• Ability to critically review AI-generated code and identify architectural, security or quality issues.
• Strong understanding of software design, testing and engineering best practices.

Nice to Have

• Experience with React / TypeScript.
• Experience in legal-tech, fintech, billing, payments or enterprise SaaS.
• Exposure to AI agents, RAG, MCP or LLM-powered applications.
• Experience building reusable engineering platforms, tooling or automation.
• Familiarity with SOC 2, ISO 27001 or other security/compliance environments.

What Great Looks Like

You can take a complex problem from:

Problem → Design → POC → Architecture → Code → Validation → Production

You know when to rely on engineering judgment, when to challenge the AI, and when to use AI to dramatically accelerate execution.

At Oddr, we are looking for engineers who can think deeply, build quickly and ship safely.

Job Summary

We are seeking an experienced Integration Support Engineer with 2+ years of experience in enterprise integration and production support. This role will act as the complete owner of the customer support board — managing, triaging, and resolving support tickets end to end while coordinating with engineering, product, and implementation teams. The ideal candidate has strong hands-on experience with Boomi or another iPaaS platform, deep working knowledge of databases and REST APIs, and a track record of rigorous testing and validation. Experience with Intapp Integration Builder is a plus.

Work Hours: 6:00 PM – 5:00 AM, with flexible breaks during the shift.

Key Responsibilities

• Own the customer support board end to end — triaging incoming tickets, managing priority and status, and driving each issue through to resolution.

• Serve as the frontline point of contact for customers on integration issues, providing clear, timely communication throughout the life of a ticket.

• Debug and troubleshoot integrations built on Boomi or other iPaaS platforms, performing root-cause analysis and resolving incidents within SLAs.

• Write, optimize, and troubleshoot SQL queries against production and staging databases for data validation, reconciliation, and issue investigation.

• Work extensively with REST/SOAP APIs, FTP/SFTP, and data formats such as JSON and XML to diagnose and resolve integration failures.

• Test and validate reported issues, including reproducing defects, verifying fixes, and confirming resolution before closing tickets.

• Participate in integration design and enhancement work, contributing to the build and improvement of existing integration processes.

• Take up new development and change requests, following SDLC practices — design, build, test, and deploy — to release changes safely to production.

• Work across internal teams — engineering, product, and implementation — to triage incoming issues, determine ownership, and coordinate resolution.

• Collaborate closely with engineering, product, and implementation teams to resolve both technical issues (database, integration, and server-side) and business/process issues.

• Stay flexible and continuously build cross-functional knowledge, since resolving tickets often requires learning new systems and business workflows on the fly.

• Maintain technical documentation, support guides, and troubleshooting procedures.

Qualifications:

• Bachelor's degree in Computer Science, IT, or a related field.

• 2+ years of experience in integration engineering, integration support, or a similar role.

• Hands-on experience with Boomi or another iPaaS platform.

• Strong, demonstrable skills in SQL and database troubleshooting — this role requires day-to-day, hands-on database work.

• Strong REST/SOAP API knowledge, including testing, debugging, and validating API-based integrations.

• Solid experience with structured testing and validation practices for integration issues.

• Good understanding of integration patterns, cloud technologies, and production support.

• Strong analytical, communication, and stakeholder-management skills.

• Ability to work flexibly across engineering, product, and implementation stakeholders, and to quickly learn new systems and domains.

• Willingness and ability to work the required shift: 6:00 PM – 5:00 AM.

Preferred Skills

• Boomi or relevant iPaaS certification.

• Experience with Intapp Integration Builder.

• Knowledge of Azure Functions, Logic Apps, and other Azure services.

• Experience with monitoring, logging, and integration observability.

What We Offer

Competitive salary and benefits, work-from-home flexibility, a dynamic work environment, and opportunities for professional growth while working on enterprise-grade integrations.