Application Support Engineer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with

the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better

customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the

organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts

identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the

design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of

improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi

Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered

consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their

work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for

their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the

management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team

members

● Track and report the length of time for the training required on various training modules and

suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and

update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing

Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

Key Factors:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.

Job Title: Engineering Lead

Role Overview:

We are looking for an Engineering Lead to take end-to-end ownership of technical delivery, design, architecture, and quality for our multi-customer SaaS product. You will lead and mentor the engineering team, drive scalable design and high-quality delivery, manage releases across customer environments, and ensure the stability and performance of the product in production.

Key Responsibilities:

·        Delivery & Release Management: Plan and deliver product features and customer-specific releases on time with high quality, ensuring operational readiness and stability across environments.

·        Technical Design & Architecture: Lead technical design and high-scale architecture for new and existing modules, ensuring scalability, performance, and maintainability.

·        Team Management: Mentor and guide engineers, ensure clarity in priorities, unblock challenges, and foster a culture of ownership and quality within the team.

·        Requirement to Delivery: Work with product and customer teams to understand requirements, translate them into designs and implementation plans, and track them through to delivery.

·        Product Quality: Establish and maintain engineering best practices, code reviews, automated testing, and CI/CD pipelines to ensure high product quality and reliability.

·        Troubleshooting & Support: Lead the team in debugging complex issues in development and production, ensuring minimal downtime and strong customer satisfaction.

·        Hands-on Contribution: Actively contribute technically where needed, providing architectural guidance and coding support aligned with the team’s stack.

Requirements:

·        Experience: 8–12 years in software engineering with at least 3+ years in a lead role.

·        Proven experience in designing scalable, high-performance architectures and technical solutions.

·        Experience delivering multi-customer SaaS product releases, including phased and customer-specific configurations.

·        Strong track record of ensuring product quality and stability through structured processes, testing, and monitoring.

·        Ability to troubleshoot complex issues and guide teams towards resolution.

·        Experience in mentoring and managing engineering teams to drive aligned delivery and high performance.

·        Hands-on experience with your relevant tech stack (e.g., Python, Django, Angular, AWS, Docker, Redis, RabbitMQ).

·        Excellent communication and collaboration skills with Product, QA, and Customer Support teams.

·        Bachelor’s or Master’s degree in Engineering or related field.

You will be challenged to the core as you will be marketing attractions, events, and experiences that you might not have experienced in real life.

Responsibilities

• Leading and directing the work of content produced by content team members 

including text, images, audio, and video. 

• Research, pitch, execute and analyse new content initiatives. 
• Creation of standard operating procedures (SOPs) for the planning, execution, 

optimization, distribution, and amplification of the organization's content. 

• Managing pipelines of in-house and outsourced content creators, analysts, graphic 

designers, videographers, developers, etc. 

• Identifying successful content and mapping out new ways to repurpose the same. 
• Become a part of the ongoing mission to grow organic as a channel 100% every 6 

months over the next 2 years. 

We like

• Expertise in customer acquisition and brand building using content via at least one 

of these channels: email & newsletter, social media, community building, video 

platforms or blog. 

• Excellent written communication skills. 
• A creative problem-solver 
• You are familiar with content management systems and are not scared to learn new 

tools of the trade. 

• Ability to repurpose content meaningfully to suit multiple channels 
• Strong coordination & project management skills 

• Bonus: Past experience with HTML/CSS, Adobe Creative Suite

Company Profile:

The company is World's No1 Global management consulting firm.

gingerCube Inc., based in Dallas, USA, provides a software platform to interface with hospitals, physician groups, resident programs, and billing services, improving revenue cycle and reducing time to bill by up to 85%. Our flagship product, maxRVU has been adopted by physician groups, hospitals and revenue cycle companies across the US. Over the past 6 years, we have developed a solid brand and continue to grow swiftly with top healthcare systems.

To meet rapid expansion, we are looking to hire a full-time Lead Engineer to join our growing team in Mumbai to build our products using Ruby on Rails. As our Lead Engineer, you will be responsible for creating innovative solutions to technical problems and deliver a top-notch user-experience to our enterprise customers. You must be highly motivated, lead by example and have a knack for designing optimized solutions.

You will report to the Director of Product Delivery and work at our office at a fun and open co-working space. Our startup-like environment means nothing holds you back from doing your best and chart your own growth path. You'll be able to see the impact of your work immediately, experience various aspects of the business, and hear from clients how your efforts benefit them directly.

Requirements:

• Bachelor's degree in a related area and 4 to 6 years of experience in the field
• Full stack with Ruby on Rails, HTML, CSS, and JavaScript.
• Familiarity with ruby gems and Github.
• Expertise of diverse technology stacks
• An understanding of sound database design principles and performance optimization
• Experience integrating with REST API’s
• Skilled with debugging tools, test harnesses, and performance tuning
• Expert with multi-tenant systems, secure coding practices, and authentication/authorization
• Expert in Ruby with a distinguished track record of solving challenging and complex problems efficiently
• Excellent knowledge of standard concepts, practices, and procedures within a particular field
• Enable RoR web applications on Heroku with Postgres
• Ability to take ownership of work and respond to critical issues quickly and work with the team.
• Plus: Software security practices for patient records(HIPAA), PCI, etc. and exposure to the healthcare industry.

The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner. You will also be assigned duties as required, administrative work, and general clerical support.

• Greeting receiving visitors at Front Desk.
• Maintaining a record of visitors.
• Handling client/visitors, complaints/feedbacks and other related problems and communicate to next level.
• Announce directing them to the concerned department or person.
• Answering, screening forwarding all phone calls enquiries.
• Provide basic accurate information via phone calls.
• Receiving, sorting, distribution dispatch of daily mails or deliveries.
• Ensure tidy presentable front desk area.

• Graduate with minimum 2 years experience in the front desk, or related professional area.
• Mature, Self-driven and capable of handling tasks independently.
• Excellent communication skills. Should be proficient in both written spoken English.
• Should be a team player.