Roles and Responsibilities Integration of user-facing elements developed by front-end developers Build efficient, testable, and reusable PHP modules Solve complex performance problems and architectural challenges Able to work as a team member or individually as per requirements
Job DescriptionShiprocket is seeking a Technical Lead to head the technical support team responsible for helping customers answer general product questions as well as Integration related queries on the Shiprocket platform. Also, assist customers with various integration processes. This key function is part of our rapidly growing team and will present the opportunity to collaborate closely with Customer Success, Product, and Engineering to ensure customer satisfaction.We're looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. The ideal candidate will have exceptional Techincal Support skills, solid technical experience, and proven experience successfully growing a distributed support team at an enterprise SaaS organization. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating organization.Responsibilities• Manage and grow a team of Techincal Support Engineers• Establish Techincal support best practices and implement support processes to drive consistency across the team and enhance customer satisfaction.• Manage the activities of the team through ongoing oversight of the support queue to ensure that tickets are followed up on, kept up to date, and properly closed to ensure adherence.• Assist the team with issue resolution and act as a point of escalation when needed.• Identify recurring issues, perform root cause analysis, and provide suggestions to Engineering, Product, and Customer Education teams to drive a decrease in support tickets.• Maintain regularly scheduled team meetings.• Provide coaching and development feedback to team members.• Screen, interview and hire Technical Support Engineers.• Ensure a smooth onboarding process for new hires.Requirements• 4+ years in a Techincal Support role in an enterprise SaaS environment.• 1+ years of people management experience.• Basic knowledge of Mysql, POSTMAN, and REST APIs is a must.• Knowledge of Ecommerce Platforms like Magento, Woocommerce, Amazon, Shopify, etc. is a plus.• Excellent interpersonal and customer service skills.• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.• Ability to deal with difficult situations and work calmly and professionally under pressure.• Logical approach to troubleshooting, including good analytical and problem-solving skills.• Experience with ticket/logging tools, e.g. Freshdesk, Jira.• Experience with writing and organizing customer-facing help documentation.• Ability to thrive in a highly ambiguous environment. Startup experience is a major plus.• Bachelor's degree in a related field or equivalent years of relevant experience required.
About Us Working at Auxesis Infotech Pvt Ltd is an opportunity to collaborate with some of the brightest minds in our region. With an emphasis on interactive and creative engagement, we have continued to better help the companies we serve to make a difference in their communities with an improved digital and interactive experience. Requirements: Good level understanding of jQuery & integrated modules. Should have a working knowledge of databases preferably MySql. Working understanding of HTML5, CSS Self-reliant in Coding and Solving complex algorithms. Should have a positive attitude and be a good team player Should possess excellent communication and interpersonal skills Must be able to develop and write code quickly and adapt to different Frameworks knowledge in documentation is an added advantage Responsibilities and Duties Would be responsible to work on the projects as per requirement Expected to have learnability and open to learning new skills Required Experience, Skills Experience in Core PHP, MySql, and PHP frameworks (preferably Drupal & WordPress) Benefits: Flexible working hours 5 days working Work from home Onsite opportunities
About us:Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions. Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience. Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O. Requirement:We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform.Key Responsibilities Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team. Prepare and maintain all applications utilizing standard development tools Develop backend data services and contribute to increase existing APIs Ability to act individually in a complex and fast paced environment Closely work with the Product and QA teams to ensure smooth delivery Participate in solution designing with Tech leads and Systems Architects Document the development process, architecture, and standard components Coordinate with co-developers and keep project manager well informed of the status of development efforts Keep abreast of new trends and best practices in web development Skills: Great people skills to closely work with other teams. Strong in establishing systems & processes Expertise in Laravel, MySQL and Git Thorough in Object oriented concepts Knowledge of restful Web services Understanding of web applications Working knowledge of one or more caching, queuing systems in desirable Familiarity with AngularJs or React is a big plus Excellent problem solving Can do attitude
An excellent opportunity for enterprising professionals to work with one of the finest SaaS companies, aimed at making life easier for every employee and employer! Our client is an HR and payroll Saas product company built for the modern workplace. They provide a wide range of services that include automated recruitment and candidate management, digital assessment tools and analytics, leave, payroll and performance management, exit management and employee engagement among other features. The company is ISO/ IEC 27001:2013 certified and works with leading startups as well as bigger corporate clients. The team is founded and led by business and tech experts who bring with them more than 2 decades of experience in sales, marketing, business management and digital transformation. The company provides a seamless experience to their clients by building an easy employee management system directly affecting their culture and workplace positively. As the Technology Lead, you will work with our team to design and develop our market place platforms and determine strategic directions.What you will do: Contributing to the technology team to determine strategic directions. Forging and instilling goals and standards for engineering performance. Measuring and ensuring engineering, meeting product delivery goals, at an acceptable velocity and without trading off quality and performance. Motivating, mentoring, and guiding the engineering team members. Harnessing the capabilities of individuals and teams to ensure appropriate opportunities and growth for them. Working closely and coherently with the product development team to ensure alignment and achievement of product and engineering goals. Devising processes and mechanisms to ensure expected uptime of production applications. Augmenting skills and capability of the engineering team by recruiting and training the members. Ensuring smooth communication channels within the team and with all stakeholders involved in the product development and delivery process Contributing to crafting and owning the execution of strategic product development plans. Team Management: Managing multiple technology delivery teams. Being responsible for coaching, developing, motivating & retaining team members. Responsible for overall employee engagement of the team. Candidate Profile: What you need to have: Graduate from a Tier 1 college 5- 7 yrs exp in software development product companies Excellent technical abilities and adaptability to new technology Experience with content / media and e-commerce companies is a plus. Excellent understanding of coding skills.
Techweirdo is looking for Backend Engineer to join its fast-growing engineering teamStrong knowledge of Node js, Express, serverless, lamda, microservices, SNS, npm packages (library and custom)Strong knowledge of PHP / Python, MysqlAbility to write custom backend frameworks in PHP/Python and NodejsAbility/willingness to learn any new backend and architectural technologies like go, rails, kafka, sphinx, etcStrong knowledge of writing custom ORMs and REST APIsServer-side scripting, knowledge of unix, shell script, deployment and backend code sanitization/optimization (Intermediate)Willingness to work/switch to any new technologyExp: 4-5 yearsPackage: 35-40KTechweirdo Consultancy Pvt Ltd. is a fast-growing company focused on creating data-driven solutions for enterprises. We believe in an open, flexible, and supportive culture. Here, it's all about balance - creating your own individual genius and working with a team for flawless delivery. We put in a great deal of thought and effort into developing products that our customers love. If you resonate with what we believe, this is your place to be.
Job Overview Mesh is building intelligent SaaS for the future of work. Mesh is an internal social network for companies that makes it easy for employees to accomplish goals and get timely feedback, especially in remote teams. The company is founded by two successful B2B tech entrepreneurs & an HR consulting leader. With offices in San Jose (USA), Gurgaon (India) & Mumbai (India), Mesh is funded by Y Combinator & leading VC firms from both US & India. We're hiring a Senior Software Engineer to be part of the Mesh team. You should be passionate about challenging the status quo, be able to learn new things quickly and be a high-bar engineer. Qualifications 3-6 years professional experience Degree in Computer Science, Mathematics or a related field with strong fundamentals. Strong track record of innovating in Machine Learning, Statistics, Targeting, or Data Mining Experience in writing Scalable Data/ Web Services Strong programming skills in Java/C/C++ Proficiency in system-level design and experience with service oriented architectures Job Location We are currently operating on a fully remote basis, at least till the end of 2020 Post-covid you will have to work out of the Gurgaon Office. Salary & Benefits Market competitive fixed compensation with performance linked cash bonuses We operate 5 days a week and have 20 days annual paid leave policy All business expenses such as phone bills, premium accounts etc. will be reimbursed Why us Learn from industry leaders! Our Co-Founders comprise two successful B2B Tech entrepreneurs (the ex-founders of TargetingMantra - an e-commerce personalization company acquired by Snapdeal) and a former India advisory leader of a global Big5 firm. Mesh is also backed and advised by the India CEO of a global professional services company and top tier VC firms. Work with world-beaters! Our core team has over 30 years of machine learning, scalable web services and core technical product development experience. The team comes from top tier colleges such as IIT, NIT and IIM and have worked with leading technology firms such as Amazon, Microsoft etc. Help solve a real problem! Did you know that 85% of the global workforce is disengaged, costing organizations US$ 500 bn annually? What’s worse is that 75% employees do not feel adequately valued at work and 40% even experience moderate to severe burnout! What’s worse is that companies today understand their customers better than their employees, their first customers! Work in a rapidly growing space! The way we engage, review and reward people at the workplace is undergoing significant shifts. The total addressable market for employee experience transformation is already US$200 bn. The space comprises some exciting and well funded startups such as Humu, Workhuman, CultureAmp and Glint amongst others. Involve in building a truly disruptive product! At Mesh, we have started focused with a platform that drives continuous recognition and personalized rewards and are working towards building an end to end people intelligence platform that helps organizations build a culture of growth and joy!
Experience developer in Magento 2.Must have good background in of phpVery good in Object programming
The candidate should be able to write accurate, modular and readable code. They should also have a fair understanding of MySQL, and should be able to run basic queries. This also includes coming up with feasible and modular solutions when doing Database design. The role requires the candidate to take the ownership of designing the feature/project from scratch and making it live and maintaining the codebase. The candidate should have built at least 1 web app as a side project or a project which they’re working on with the company.