CLOUDSUFI
https://cloudsufi.comAbout
We exist to eliminate the gap between “Human Intuition” and “Data-Backed Decisions”
Data is the new oxygen, and we believe no organization can live without it. We partner with our customers to get to the core of their problems, enable the data supply chain and help them monetize their data. We make enterprise data dance!
Our work elevates the quality of lives for our family, customers, partners and the community.
The human values that we display in all our interactions are of:
Passion – we are committed in heart and head
Integrity – we are real, honest and, fair
Empathy – we understand business isn’t just B2B, or B2C, it is H2H i.e. Human to Human
Boldness – we have the courage to think and do differently
The CLOUDSUFI Foundation embraces the power of legacy and wisdom of those who have helped laid the foundation for all of us, our seniors. We believe in their abilities and we pledge to equip them, to provide them jobs, and to bring them sufi joy.
Tech stack
Go Programming (Golang)
Java
Machine Learning (ML)
Data Analytics
React.js
React Native
Company social profiles
Jobs at CLOUDSUFI
About Us
CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital transformation across cloud-based enterprises. With a global presence and focus on Software & Platforms, Life sciences and Healthcare, Retail, CPG, financial services, and supply chain, CLOUDSUFI is positioned to meet customers where they are in their data monetization journey.
Our Values
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace. Please explore more at https://www.cloudsufi.com/
Summary
The Tech Lead is the technical spine of the engagement. They sit across all four delivery areas — Data Engineering, Frontend, ML/AI, and DevOps/Infrastructure — providing architectural direction, resolving cross-track dependencies, and ensuring the quality and coherence of everything we ship. Equally critical is the ability to represent CLOUDSUFI in a credible, articulate, and collaborative manner to Google counterparts at every level.
What You Will Do
Technical Leadership & Architecture
• Own the end-to-end technical architecture across all program tracks, ensuring alignment with Google Data Commons standards, APIs, and roadmap.
• Define and enforce engineering best practices, coding standards, and review processes across Data Engineering, Frontend, ML/AI, and DevOps/Infra workstreams.
• Make high-stakes design decisions on data modeling, pipeline architecture, schema design, and system integration — with clear documentation and traceability.
• Proactively identify technical risks, cross-track conflicts, and blockers; drive resolution before they impact delivery.
• Lead or participate in architecture review sessions with Google's core engineering team.
Cross-Track Coordination
• Act as the single technical point of contact horizontally across all tracks, breaking down silos and ensuring consistent patterns and interfaces.
• Facilitate technical syncs across track leads; surface dependencies early and coordinate sequencing of deliverables.
• Define shared standards for data contracts, API interfaces, and infrastructure configuration used across tracks.
Google Partnership & Communication
• Build and maintain a strong working relationship with the Google Data Commons core team — attending joint ceremonies, reviews, and design discussions.
• Represent CLOUDSUFI’s delivery quality and technical credibility in all interactions with Google stakeholders.
• Translate complex technical discussions into clear summaries for both technical and non-technical audiences across both organizations.
• Proactively communicate progress, blockers, and decisions to CLOUDSUFI leadership and Google program managers.
Delivery Quality & Engineering Excellence
• Drive code reviews, set quality gates, and ensure CI/CD pipelines, test coverage, and observability standards are met across all tracks.
• Champion performance, reliability, and scalability from design through production.
• Mentor and technically grow senior engineers across tracks without carrying formal HR responsibility.
• Contribute hands-on to critical technical work when needed — this is a hybrid IC and leadership role. Technology Stack & Domain Knowledge
Core / Must-Have
• Google Data Commons – deep familiarity with the Data Commons knowledge graph, DCID conventions, import pipelines, and the Statistical Variable hierarchy.
• Google Cloud Spanner – schema design, distributed transactions, interleaved tables, and performance tuning at scale.
• Google BigQuery – data modeling, partitioning/clustering strategies, query optimization, and integration with downstream consumers.
• Data pipelines – Apache Beam / Dataflow, or equivalent GCP-native ETL tooling.
• Infrastructure as Code – Terraform on GCP; Cloud Build, Artifact Registry, GKE or Cloud Run.
Strong Advantage
• Python (primary language for Data Commons import tooling and ML pipelines).
• TypeScript / React for the Data Commons web frontend and visualization layers.
• Vertex AI, BigQuery ML, or equivalent ML lifecycle tooling.
• Knowledge graph principles, RDF/SPARQL, or statistical data modeling.
• Data Commons Python / REST APIs and the DCID import automation tools.
• Experience with Google's internal engineering culture, tools (e.g. Buganizer, Critique, Cider), or prior delivery inside a Google product or partnership engagement.
Experience & Qualifications Required
• 10+ years of software engineering experience, with at least 3 years in a formal or informal tech lead capacity overseeing multiple workstreams.
• Demonstrable experience delivering production-grade systems on Google Cloud Platform.
• Prior experience working with or for Google — as a Googler, through a Google partnership program, or as a contractor embedded in a Google team — is strongly preferred.
• Exceptional verbal and written English communication skills; able to engage confidently with senior Google engineers and program managers.
• Proven ability to operate across ambiguous, fast-moving programs with multiple parallel tracks.
• Based in Bangalore, India, and able to work on-site at Google's Bangalore office on a regular basis.
Preferred
• Experience in the data and AI consulting or professional services space, particularly within the Google Cloud partner ecosystem.
• Familiarity with open data, public statistics, or knowledge graph use cases (e.g. UN SDG data, census data, health/economic indicators).
• Prior contribution to open-source projects, particularly Google Data Commons or related tooling.
What CLOUDSUFI Offers
• A flagship engagement at the intersection of Google's open data infrastructure and real-world AI/data impact.
• Daily collaboration with Google's core engineering team — a rare opportunity to work inside one of Google's strategic open data initiatives.
• Competitive compensation benchmarked at Staff / Principal level in the Bangalore market.
• CLOUDSUFI’s full benefits package.
• A culture that values technical excellence, client trust, and a people-first approach to delivery.
Kubernetes
DockerAbout Us
CLOUDSUFI, a Google Cloud Premier Partner, is a global leading provider of data-driven digital transformation across cloud-based enterprises. With a global presence and focus on Software & Platforms, Life sciences and Healthcare, Retail, CPG, financial services and supply chain, CLOUDSUFI is positioned to meet customers where they are in their data monetization journey.
Hybrid - 2 days in a week from Noida office
Key Responsibilities
- Design, develop, and maintain robust and scalable big data solutions
- Implement and manage CI/CD pipelines to automate the build, test, and deployment of data applications.
- Write high-quality, maintainable, and efficient code in Java.
- Create and manage build configurations using tools like Maven, Gradle, or Ant.
- Utilize Git for version control and to manage code repositories.
- Develop automation scripts using Bash and Python.
- Perform in-depth logging and debugging to identify and resolve issues in complex data systems.
- Develop and execute comprehensive test scripts to ensure the quality and reliability of data pipelines.
Requirement:
- Cloud Computing: Practical knowledge of GCP services, including VMs, GCS, and Dataproc or similar cloud data services.
- Programming: Proven proficiency in Java development.
- Build Tools: Solid experience with build automation tools like Maven, Gradle, or Ant.
- Version Control: Proficient in using Git.
- Big Data: Strong hands-on experience with the Hadoop ecosystem and Apache Spark.
- IDE: Experience with IntelliJ IDEA or similar development environments.
- CI/CD: A strong understanding of how CI/CD pipelines work and experience with relevant tools (e.g., Jenkins, GitLab CI).
- Scripting: Proficiency in Bash and Python.
- Operating Systems: In-depth knowledge of Linux distributions (Debian, Ubuntu, Rocky).
- Core Competencies:
- Excellent logging and debugging skills.
- Experience in writing test scripts and a commitment to software quality.
- Familiarity with the process of CVE resolutions.
Behavioural competencies required:
- Must have worked with US/Europe based clients in onsite/offshore delivery model
- Should have very good verbal and written communication, technical articulation, listening and presentation skills
- Should have proven analytical and problem solving skills
- Should have demonstrated effective task prioritization, time management and internal/external stakeholder management skills
- Should be a quick learner and team player
- Should have experience of working under stringent deadlines in a Matrix organization structure
- Should have demonstrated appreciable Organizational Citizenship Behavior (OCB) in past organizations
.NETWe are seeking a Senior Full-Stack Developer to lead the modernization and migration of a legacy Windows-based application to a modern, scalable web application. This role is central to a high-priority migration effort, focusing on the C#/.NET Core stack, deep cloud integration with Google Cloud Platform (GCP) serverless architecture, and seamless connectivity with our core AI services.
Key Responsibilities
- Application Migration: Architect, lead, and execute the migration of the existing C# .NET WinForms UI code to a modern web-based interface using ASP.NET Core (Blazor, Razor Pages, or MVC pages).
- Full-Stack Development: Design, develop, and implement modular, reusable components for the front-end and ensure robust integration with existing .NET DLL libraries for data access and business logic.
- UI/UX Modernization: Redesign layouts and maintain user experience with modern UI controls, specifically utilizing DevExpress ASP.NET Components.
- Cloud Deployment and DevOps: Own the deployment life cycle on Google Cloud Platform (GCP), including setting up and stabilizing serverless environments (Cloud Run). This includes writing deployment automation scripts, preferably using tools like Tera form.
- AI Integration: Integrate the application with the existing AI Server via WebAPI links. Collaborate with the AI team to leverage advanced GPU support in the serverless environment and maintain necessary AI service communication.
- Technical Problem Solving: Address critical infrastructure limitations and application issues, such as managing large file uploads/exports, enhancing session stability (e.g., using GCS for Data Protection keys), and improving deployment speed.
- Database Management: Ensure efficient interaction with the core MS SQL Server 2022 database.
- Scalability and Performance: Contribute to performance review and future scalability planning, evaluating options like Docker and Kubernetes.
Required Technical Stack
- Core Frameworks: Deep expertise in C# and .NET Core (ASP.NET Core MVC, Razor Pages, or Blazor).
- Database: Strong working knowledge of MS SQL Server 2022.
- Cloud Computing: Hands-on experience with Google Cloud Platform (GCP) and its serverless offerings, particularly Cloud Run.
- DevOps/Tools: Experience with Version Control (Azure DevOps/Git), and proficiency in deployment automation and scripting.
- UI Components: Familiarity with DevExpress WinForms/ASP.NET Controls.
- Development Environment: Visual Studio 2022.
Preferred Qualifications
- Prior experience migrating legacy applications (e.g., WinForms) to modern web technologies.
- Experience designing applications for high performance, utilizing cloud features like GCS for data handling, and supporting GPU-intensive operations.
- Familiarity with containerization technologies (Docker/Kubernetes).
- Domain and Application Knowledge (MillworkSuite):
- Data Modeling & Integration: Experience implementing complex data models for product cataloguing, pricing tables, and customer-configured mapping to industry systems like Microvellum or Cabinet Vision.
- Application Lifecycle Management: Familiarity with implementing project status workflows, versioning projects (e.g., Current, Bid, Archived), and tracking elevation-level versioning for change order (CO) costs.
- Drawings and CAD Exports: Experience with drawing-related features, including managing revision sets, handling markers (e.g., PL1/PL2/SS1 pickup), and integrating CAD exports, specifically Cabinet Vision export.
- Security & Audit: Experience implementing granular, feature-level role-based access control and an audit logging framework to capture key user actions (login/logout, edit, delete, approval, feedback).
- Deployment Flexibility: Understanding of architectures that support both cloud/hosted and on-premise/limited-connectivity deployment modes.
PythonWe are seeking a highly skilled and motivated Data Engineer to join our Development POD for the Integration Project. The ideal candidate will be responsible for designing, building, and maintaining robust data pipelines to ingest, clean, transform, and integrate diverse public datasets into our knowledge graph. This role requires a strong understanding of Cloud Platform (GCP) services, data engineering best practices, and a commitment to data quality and scalability.
Location - Noida (Hybrid) / Remote
You can also share your resume at ayushi.dwivedi at the rate cloudsufi.com
Qualifications and Skills
Education: Bachelor's or Master's degree in Computer Science, Data Engineering, Information Technology, or a related quantitative field.
Experience: 3+ years of proven experience as a Data Engineer, with a strong portfolio of successfully implemented data pipelines.
Programming Languages: Proficiency in Python for data manipulation, scripting, and pipeline development.
Cloud Platforms and Tools: Expertise in Google Cloud Platform (GCP) services, including Cloud Storage, Cloud SQL, Cloud Run, Dataflow, Pub/Sub, BigQuery, and Apigee. Proficiency with Git-based version control.
Core Competencies:
Must Have - SQL, Python, BigQuery, (GCP DataFlow / Apache Beam), Google Cloud Storage (GCS)
- Must Have - Proven ability in comprehensive data wrangling, cleaning, and transforming complex datasets from various formats (e.g., API, CSV, XLS, JSON) Secondary Skills - SPARQL, Schema.org, Apigee, CI/CD (Cloud Build), GCP, Cloud Data Fusion, Data Modelling
- Solid understanding of data modeling, schema design, and knowledge graph concepts (e.g., Schema.org, RDF, SPARQL, JSON-LD).
- Experience with data validation techniques and tools.
- Familiarity with CI/CD practices and the ability to work in an Agile framework.
- Strong problem-solving skills and keen attention to detail.
Preferred Qualifications:
- Experience with LLM-based tools or concepts for data automation (e.g., auto-schematization).
- Familiarity with similar large-scale public dataset integration initiatives.
- Experience with multilingual data integration.
About Us :
CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.
Our Values :
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement :
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.
Role : Lead AI/Senior Engineer-AI
Location : Noida, Delhi/NCR
Experience : 5- 12 years
Education : BTech / BE / MCA / MSc Computer Science
Must Haves :
Conversational AI & NLU :
- Advanced proficiency with Dialogflow CX
- Intent classification, entity extraction, conversation flow design
- Experience building structured dialogue flows with routing logic CCAI platform familiarity
Agentic AI & Multi-Step Reasoning :
- Production experience with Google ADK (or LangChain/LangGraph equivalent)
- Multi-step reasoning and tool orchestration capability
- Tool-use patterns and function calling implementation
RAG Systems & Knowledge Management :
- Hands-on Vertex AI RAG Engine experience (or equivalent)
- Semantic search, chunking strategies, retrieval optimization
- Document processing pipelines (PDF parsing, chunking)
LLM/GenAI & Prompt Engineering :
- Production experience with Gemini models
- Advanced prompt engineering for customer support
- Langfuse experience for prompt management
Google Cloud Platform & Vertex AI :
- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)
- Cloud Functions and Cloud Run deployment experience
- BigQuery for conversation analytics
API Integration :
- Genesys Cloud CX integration experience
- REST API design and webhook implementation
- Enterprise authentication patterns (OAuth 2.0)
Good To Have :
Conversational AI & NLU :
- Multi-language support implementation (Spanish/English)
- Telephony integration (speech recognition, TTS, DTMF)
- Barge-in handling and voice optimization
Agentic AI :
- Agent state management and session persistence
- Advanced fallback strategies and error recovery
- Dynamic tool selection and evaluation
RAG Systems :
- Re-ranking and advanced retrieval quality metrics
- Query expansion and context-aware retrieval
- Corpus organization strategies
LLM/GenAI :
- Prompt versioning, A/B testing, iterative refinement
- Prompt injection mitigation strategies
- In-context learning, few-shot, chain-of-thought techniques
LLMOps & Observability :
- Vertex AI Evaluation Service experience
- Groundedness, relevance, coherence, safety metrics
- Trace-level debugging with Cloud Trace
- Centralized logging strategies
Google Cloud :
- Application Integration connectors
- VPC Service Controls and enterprise security
- Cloud Pub/Sub for event-driven systems
Enterprise Integration :
- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)
- Salesforce, SAP, ServiceNow integration patterns
- Context passage strategies for escalations
Architecture & System Design :
- Configuration-driven systems (Meta-Agent patterns)
- Microservices and containerization
- Scalable, multi-tenant system design
- Disaster recovery and failover strategies
Product Quality & KPIs :
- Customer support metrics expertise (CSAT, SSR, escalation rate)
- A/B testing and experimentation frameworks
- User feedback loop implementation
Deliverables :
- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions
- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations
- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation
- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)
- Prompt Management : System prompts, Langfuse setup, playbook governance, version control
- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations
- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management
- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation
- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations
- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention
- Graceful degradation and fallback mechanisms
About Us :
CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.
Our Values :
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement :
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.
The Opportunity
CloudSufi is building a focused, research-led outbound program to reach a concentrated set of Sales-Qualified Accounts five cycles, each targeting a tight account list that's been intentionally selected, not scraped. The program only works if someone owns the execution with real precision: the right accounts, the right contacts, the right message, the right sequence. You'll be the first person to own ABM end-to-end at CloudSufi. Your pipeline numbers will be visible to everyone.
What You'll Do
- Build and manage a focused target account list each cycle using intent signals and tech stack data deliberate selection, not volume plays.
- Achieve multi-role contact coverage (economic buyer, technical evaluator, champion) across Tier 1 accounts before any sequence launches.
- Run structured data enrichment workflows to build verified, deliverable contact lists at target accounts sequencing providers and fallbacks until coverage meets the bar.
- Build and deploy multi-touch outreach sequences: personalized messaging across email and LinkedIn, adapted at the account and persona level using AI-powered workflows.
- Build AI workflows to automate and accelerate your outreach motion — including multi-agent pipelines, sub-agent orchestration, and evaluation frameworks to measure what's working.
- Track what matters — account-to-opportunity conversion, cost-per-meeting, influenced revenue — and cut sequences that don't move those numbers.
- Build and maintain dashboards that give the team clear, real-time visibility into pipeline health: accounts touched, responses, meetings booked, conversion by segment and persona.
- Brief the Content Lead weekly on what messaging hooks and assets are landing — close the loop between content production and outreach performance.
Must-Haves
- You understand how ABM works end-to-end: account selection logic, contact mapping, sequence architecture, and conversion measurement. You don't need to be told the process — you have one.
- You've built AI workflows in your day-to-day — not as experiments, but as infrastructure. You can build multi-agent pipelines, deploy sub-agents for specific tasks, and run evals to know whether your automation is actually working.
- You connect your work to pipeline. When asked what your best campaign delivered, you answer in opportunities created and revenue influenced, not open rates or impressions.
- You've done multi-stakeholder mapping: you know the difference between a champion, a technical evaluator, and an economic buyer, and you sequence them differently.
- You measure everything and build dashboards to make that visibility real — for yourself and for the team. If a metric isn't visible, it doesn't exist to you.
Strong Preferences
- You've worked in a small team or startup where you owned the full outbound stack, not just one slice.
- You've managed enrichment workflows across multiple data providers — you know what to do when your primary source fails.
- You have a point of view on what makes a sequence worth running versus worth killing.
Hiring Process
Round 1 — Structured Screen with HR (10 min)
Five short questions — no prep needed. We're testing whether your instincts are right for this role before investing more time on both sides. Questions cover how you built your last outbound sequence, how you use AI in your workflow, and what leading indicator tells you a sequence isn't working. One hard disqualifier: describing AI use as "I use ChatGPT to write emails."
Round 2 — 90 min with GTM Lead (merged discussion + live build)
30 min discussion: We go deep on one or two campaigns from your R1 answers — not in theory, in specifics. Walk us to the number. Show us the AI workflow you mentioned. Describe the buying committee you mapped.
60 min live build (brief sent 24h before, screen shared throughout): Using public sources and Claude, you build four things — a 10-company ICP-fit account list with fit scores, buying contacts at the top 3, a personalised first-touch email to your #1 account, and a lead scoring framework for 200 accounts. The brief is realistic, not a trick. We're watching how you decompose the task, how you use AI structurally, and whether your email is company-specific or a name swap on a template.
Round 3 — Culture and Fit (30 min)
A conversation with the broader team. We're looking for someone who is direct, self-driven, and comfortable building in ambiguity. You'll get a sense of how we work; we'll get a sense of whether this is the right environment for you.
PythonAbout Us :
CLOUDSUFI, a Google Cloud Premier Partner, a Data Science and Product Engineering organization building Products and Solutions for Technology and Enterprise industries. We firmly believe in the power of data to transform businesses and make better decisions. We combine unmatched experience in business processes with cutting edge infrastructure and cloud services. We partner with our customers to monetize their data and make enterprise data dance.
Our Values :
We are a passionate and empathetic team that prioritizes human values. Our purpose is to elevate the quality of lives for our family, customers, partners and the community.
Equal Opportunity Statement :
CLOUDSUFI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified candidates receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, and national origin status. We provide equal opportunities in employment, advancement, and all other areas of our workplace.
Role : Lead AI/Senior Engineer-AI
Location : Noida, Delhi/NCR
Experience : 5- 12 years
Education : BTech / BE / MCA / MSc Computer Science
Must Haves :
Conversational AI & NLU :
- Advanced proficiency with Dialogflow CX
- Intent classification, entity extraction, conversation flow design
- Experience building structured dialogue flows with routing logic CCAI platform familiarity
Agentic AI & Multi-Step Reasoning :
- Production experience with Google ADK (or LangChain/LangGraph equivalent)
- Multi-step reasoning and tool orchestration capability
- Tool-use patterns and function calling implementation
RAG Systems & Knowledge Management :
- Hands-on Vertex AI RAG Engine experience (or equivalent)
- Semantic search, chunking strategies, retrieval optimization
- Document processing pipelines (PDF parsing, chunking)
LLM/GenAI & Prompt Engineering :
- Production experience with Gemini models
- Advanced prompt engineering for customer support
- Langfuse experience for prompt management
Google Cloud Platform & Vertex AI :
- Advanced Vertex AI proficiency (Generative AI APIs, Agent Engine)
- Cloud Functions and Cloud Run deployment experience
- BigQuery for conversation analytics
API Integration :
- Genesys Cloud CX integration experience
- REST API design and webhook implementation
- Enterprise authentication patterns (OAuth 2.0)
Good To Have :
Conversational AI & NLU :
- Multi-language support implementation (Spanish/English)
- Telephony integration (speech recognition, TTS, DTMF)
- Barge-in handling and voice optimization
Agentic AI :
- Agent state management and session persistence
- Advanced fallback strategies and error recovery
- Dynamic tool selection and evaluation
RAG Systems :
- Re-ranking and advanced retrieval quality metrics
- Query expansion and context-aware retrieval
- Corpus organization strategies
LLM/GenAI :
- Prompt versioning, A/B testing, iterative refinement
- Prompt injection mitigation strategies
- In-context learning, few-shot, chain-of-thought techniques
LLMOps & Observability :
- Vertex AI Evaluation Service experience
- Groundedness, relevance, coherence, safety metrics
- Trace-level debugging with Cloud Trace
- Centralized logging strategies
Google Cloud :
- Application Integration connectors
- VPC Service Controls and enterprise security
- Cloud Pub/Sub for event-driven systems
Enterprise Integration :
- Third-party AI agent orchestration (SAP Joule, ServiceNow AI, Agentforce)
- Salesforce, SAP, ServiceNow integration patterns
- Context passage strategies for escalations
Architecture & System Design :
- Configuration-driven systems (Meta-Agent patterns)
- Microservices and containerization
- Scalable, multi-tenant system design
- Disaster recovery and failover strategies
Product Quality & KPIs :
- Customer support metrics expertise (CSAT, SSR, escalation rate)
- A/B testing and experimentation frameworks
- User feedback loop implementation
Deliverables :
- Architecture Design : End-to-end platform architecture, data flow diagrams, Dialogflow CX vs. ADK routing decisions
- Conversational Flows : 15+ dialogue flows covering billing, networking, appointments, troubleshooting, and escalations
- ADK Agent Implementation : Complex reasoning agents for technical support, account analysis, and context preparation
- RAG Pipeline : Document processing, chunking configuration, corpus organization (product docs, support articles, policies, promotions)
- Prompt Management : System prompts, Langfuse setup, playbook governance, version control
- Quality Framework : Evaluation pipeline, metrics dashboards, automated assessment, continuous improvement recommendations
- Integration Layer : Genesys handoff, webhook integrations, Application Integration setup, session management
- Testing & Validation : Conversation flow tests, performance testing (latency, throughput, 1000 concurrent users), security validation
- Response time <2 seconds (p95), 99.9% uptime, 1000 concurrent conversations
- Data encryption (TLS 1.2+, AES-256 at rest), PII redaction, 1-year data retention
- Graceful degradation and fallback mechanisms
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Java
XMLReporting to: Solution Architect / Program Manager / COE Head
Location: Noida, Delhi NCR
Shift: Normal Day shift with some overlap with US timezones
Experience: 4-7 years
Education: BTech / BE / MCA / MSc Computer Science
Industry: Product Engineering Services or Enterprise Software Companies
Primary Skills - Java 8/9, Core Java, Design patterns (more than Singleton & Factory),
Webservices development REST/SOAP, XML & JSON manipulation, CI/CD.
Secondary Skills - Jenkins, Kubernetes, Google Cloud Platform (GCP), SAP JCo library
Certifications (Optional): OCPJP (the Oracle Certified Professional Java Programmer) / Google
Professional Cloud Developer
Required Experience:
● Must have integration component development experience using Java 8/9 technologies
and service-oriented architecture (SOA)
● Must have in-depth knowledge of design patterns and integration architecture
● Experience with developing solutions on Google Cloud Platform will be an added
advantage.
● Should have good hands-on experience with Software Engineering tools viz. Eclipse,
NetBeans, JIRA, Confluence, BitBucket, SVN etc.
● Should be very well verse with current technology trends in IT Solutions e.g. Cloud
Platform Development, DevOps, Low Code solutions, Intelligent Automation
Good to Have:
● Experience of developing 3-4 integration adapters/connectors for enterprise applications
(ERP, CRM, HCM, SCM, Billing etc.) using industry standard frameworks and
methodologies following Agile/Scrum
Non-Technical/ Behavioral competencies required:
● Must have worked with US/Europe based clients in onsite/offshore delivery model
● Should have very good verbal and written communication, technical articulation, listening
and presentation skills
● Should have proven analytical and problem solving skills
● Should have demonstrated effective task prioritization, time management and
internal/external stakeholder management skills
● Should be a quick learner, self starter, go-getter and team player
● Should have experience of working under stringent deadlines in a Matrix organization
structure
● Should have demonstrated appreciable Organizational Citizenship Behavior (OCB) in
past organizations
Job Responsibilities:
● Writing the design specifications and user stories for the functionalities assigned.
● Develop assigned components / classes and assist QA team in writing the test cases
● Create and maintain coding best practices and do peer code / solution reviews
● Participate in Daily Scrum calls, Scrum Planning, Retro and Demos meetings
● Bring out technical/design/architectural challenges/risks during execution, develop action
plan for mitigation and aversion of identified risks
● Comply with development processes, documentation templates and tools prescribed by
CloudSufi or and its clients
● Work with other teams and Architects in the organization and assist them on technical
Issues/Demos/POCs and proposal writing for prospective clients
● Contribute towards the creation of knowledge repository, reusable assets/solution
accelerators and IPs
● Provide feedback to junior developers and be a coach and mentor for them
● Provide training sessions on the latest technologies and topics to others employees in
the organization
● Participate in organization development activities time to time - Interviews,
CSR/Employee engagement activities, participation in business events/conferences,
implementation of new policies, systems and procedures as decided by Management team.
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About the company
What is ‘searce’
Searce means ‘a fine sieve’ & indicates ‘to refine, to analyze, to improve’. It signifies our way of working: To improve to the finest degree of excellence, ‘solving for better’ every time. Searcians are passionate improvers & solvers who love to question the status quo.
The primary purpose of all of us, at Searce, is driving intelligent, impactful & futuristic business outcomes using new-age technology. This purpose is driven passionately by HAPPIER people who aim to become better, everyday.
What we do
Searce is a modern tech consulting firm that empowers clients to futurify their businesses, leveraging Cloud, AI & Analytics.
- We are a category defining niche’ cloud-native technology consulting company, specializing in modernizing (improve, automate & transform) the full-scope of infra, app, process & work
- We partner with clients in their ‘beyond x’ journey to drive intelligent, impactful & futuristic business outcomes
- We are the most preferred tech partner of choice when it comes to ‘solving for better’ for the new-age tech startups & digital enterprises, leading disruption in their industries
- Our Service Offerings: We offer Advanced Cloud, Data & App Modernization, Cloud Consulting, Management & Improvement (DevOps, SysOps & Cloud Managed Services), Applied AI & Analytics services
- As one of the top 5 niche’ full scope global partners for Google Cloud & a preferred partner for AWS, we are the most preferred ‘engineering-led’ tech company of choice when it comes to solving complex business problems.
Who we are
We are passionate improvers, solvers & futurists. Driven by our engineering excellence mindset, we care most about delivering intelligent, impactful & futuristic business outcomes. Searcians are motivated by continuous improvement & solving for better in everything we do.
At the core, a Searcian is self-driven to become better, everyday. In passionate pursuit of the finest degree of excellence we drive exceptional outcomes in everything we do.
We believe that trust is the most important value. We also believe that we need to ‘earn the trust’, everytime one engages with us. And earning trust for us is far more important than anything else. We aim to be the *most trusted* tech consulting partner for our clients.
We are HAPPIER at heart. Humble, Adaptable, Positive, Passionate, Innovative, Excellence focused, & Responsible. We live the HAPPIER Culture Code.
Being HAPPIER.
How we work
- Customers. Partners. Our aim is to build relationships with customers for life. And meaningfully improve the life of every customer.
- We do what we say. We say what we do. We are uncomfortably honest and transparent. Being genuine wins trust & makes people happier.
- Mistakes are encouraged. We make mistakes. Tons of those. Everyday. And we don’t mind apologizing to our juniors, peers or superiors. We are no ego-doers.
- Underpromise. Overdeliver. We work with a deep desire to go above and beyond in everything we do. Everytime.
So, If you are passionate about tech, future & what you read above (we really are!), apply here to experience the ‘Art of Possible’
Jobs
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About the company
Appknox, a leading mobile app security solution HQ in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.
Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand.
During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.
A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report.
Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.
Jobs
4
About the company
Zealous Services trusted 3D rendering company in India, is established in 2007. We are a leading provider of 3D design services, backed by a team of 700+ skilled designers.
We are specialized in:
3D Modeling Service
3D Rendering Service
3D Furniture Rendering Service
3D Animation Service
Image Editing Service
3D Visualization Service,
Virtual Reality (VR)
Augmented Reality (AR)
Gaming Asset Creation and
Visual Effects (VFX).
As a pioneer in the 3D design industry, ZealousXR offers tailored solutions for the B2B market, combining 15+ years of experience with cutting-edge technology.
With the capacity to handle projects of any scale, we are committed to delivering immersive 3D visuals that captivate, engage, and convert.
Experience the future of design with Zealous Services, www.zealousxr.com
Jobs
5
About the company
CAW Studios is Product Development Studio. WE BUILD TRUE PRODUCT TEAMS for our clients. Each team is a small, well-balanced group of geeks and a product manager that together produce relevant and high-quality products. We use data to make decisions, bringing big data and analysis to software development. We believe the product development process is broken as most studios operate as IT Services. We operate like a software factory that applies manufacturing principles of product development to the software.
Jobs
9
About the company
Happy Reliable Surgeries Pvt Ltd (HRS Navigation) started in 2015. It is India's first and only company to develop high tech surgical navigation system for highly complex Brain & Spine surgeries. Our products directly compete with world’s biggest medical devices companies. We are proudly one of the few global companies who have capabilities to develop Computer assisted and Robotic Assisted surgeries products. R&D Centre is based at Bangalore. It has been started by Ex of a global medical device company. It has been incubated & mentored by IIM Calcutta.
Why Do We Exist: - Currently all hi-tech medical devices are imported. Which leads to very high cost of healthcare & non reachability to common people. Our Purpose is to make premium healthcare affordable & accessible by continuous innovation for our people. We want to make India Proud.
Our Achievements: -
- 10 Best start-up in Medical Devices (Insight Success Magazine)
- Won Top 50 emerging product start-up NASSCOM 2017 (National Award)
- Winners in Economic Power of Ideas award 2018 (IIM Ahmadabad) (National Award)
- Winners in Smart Fifty competition conducted by IIM Calcutta (National Award)
- Won Elevate 100, Karnataka top 100 company (State Award from Karnataka Government)
- Grown Exponential even in 2020 financial Year. (No Salary Cuts / Firings)
- 3000+ successful Surgeries performed by our products.
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5
About the company
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About the company
Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of the business. Since its inception in 2013, Quantiphi has solved the toughest and most complex business problems by combining deep industry experience, disciplined cloud, and data-engineering practices, and cutting-edge artificial intelligence research to achieve accelerated and quantifiable business results.
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8
About the company
Discover FrontM, the superapp platform to connect, engage, train and care for crews, frontline workforces and customers. Explore intelligent collaboration.
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3
About the company
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2
About the company
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