Job Title: Senior Copywriter
Job Brief: AGENCY09 is looking for a mind that loves words and working with them. A believer of ideas and communication, the mind should be able to create and edit. Working in a fast paced environment, the Senior Copywriter will be part of the core thinking process for plenty of brands.The main objective is to have quality control for the content produced by AGENCY09
Experience : 3 + Copywriting experience in a fast paced digital agency
Salary: As per market standards
Location: Bandra West, Mumbai - 400050
Responsibility: You will be part of the content team that constantly has to bring new ideas to the market. Your profile will include, extracting ideas from the team, filtering them and setting higher benchmarks of content within the organization and client.
Primary - Campaigns, Special Days, Social Media Content, Website Content, Video Led ideas
Secondary - Brand Communication, Other offline communication and SEO
● Ability to lead a team of writers while ensuring the content solutions meet client KPIs and targets
● Working with designers, video editors, developers and other experts to collaborate and create content for relevant mediums
● Brainstorm copy ideas with the creative team working on seasonal campaigns and larger projects
● Take responsibility and lead the conception and delivery of ideas coming from the team
● Deliver impactful, original and intelligent concepting and copywriting
● Demonstrate capability in presenting your work to internal and external team
● Keeping a track of client KPIs, deliverables and targets. Studying analytics and revising the course when necessary
● Act as a brand guardian. Being attentive towards the brand’s competition to have relevant references and benchmarks
● Willingness to continue learning and pursue education or enhance skills along with the job.
● Education - Bachelors' or above. Or a portfolio that never raises the question.
Skills: Ability to self-manage, manage others, take initiative and prioritize tasks in a fast-paced environment.
Candidates must have previous work experience from Advertising company only.
Joining Date : Immediate
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Position Overview:
At F22 Labs, we are on the lookout for a Video Editor & Motion Graphic Designer to bring creative ideas to life through high-quality video content and motion graphics. You will play a key role in producing engaging visuals for our digital platforms, working closely with our design, marketing, and development teams to elevate our brand's digital presence across social media, performance ads, and other marketing channels.
Key Responsibilities:
1. Create captivating motion graphics and video content for social media, performance ads, and various marketing materials.
2. Collaborate with our design and marketing teams to brainstorm and bring creative ideas to life.
3. Develop storyboards, visual concepts, and animated assets that align with F22 Labs' brand guidelines.
4. Ensure a seamless and consistent visual style across all projects.
5. Keep up to date with the latest trends and techniques in video editing, motion graphics, and digital media.
6. Manage multiple projects simultaneously, delivering quality work on tight timelines.
Requirements:
1. Proven experience as a Video Editor & Motion Graphic Designer with an impressive portfolio.
2. Expertise in industry-standard tools such as Adobe After Effects, Premiere Pro, and similar editing/animation software.
3. Strong understanding of visual storytelling, design principles, typography, color theory, and composition.
4. Ability to convey complex ideas visually through animations and video content.
5. Excellent communication and teamwork skills, working effectively with cross-functional teams.
6. Ability to multitask, prioritize, and manage time efficiently.
7. Attention to detail and a passion for visual design and digital media trends.
Preferred Qualifications:
1. 3+ years of experience in motion graphics and video content creation, particularly for social media (Instagram, Facebook, YouTube, etc.).
2. Understanding of performance marketing and how to create content that drives results.
3. Experience with 3D animation is a plus.
4. Familiarity with sound design and video editing techniques.
Plus Points:
Knowledge or understanding of UI/UX design will be highly advantageous. Understanding user flow, user interaction, and how video content can enhance the overall user experience will set you apart.
A background in Graphic Design, with skills in creating layouts, visual assets, and cohesive branding, is a plus.
Why Join F22 Labs
At F22 Labs, we're shaping the future of digital innovation. Join us to work in a fast-paced, collaborative environment where your creativity will directly impact our brand's growth. Be part of a dynamic team, with opportunities for personal growth and development.
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills
MTX Group Inc. (MTX) is seeking motivated Professional Development Consultants to join our team. Professional Development Manager will serve as a personal coach, dedicated to fostering consultant’s success and growth within the organization.
MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology.
Responsibilities:
Workforce Management :
- Manage the reporting team structure and oversee the daily activities of the reporting team, providing direction and guidance as needed
- Serve as a mentor to the team, actively engaging with them to ensure they maintain a high level of competence and operational excellence
- Identify and analyze potential risks related to the reporting team that may impact project success
Talent Acquisition Support:
- Support talent acquisition efforts by participating in recruitment processes, conducting interviews, and providing input on hiring decisions to ensure alignment with team goals and objectives
Communication, Coordination and Collaboration:
- Communicate with team members and other stakeholders (VPs, Delivery Director, Project Teams, HR Team, etc), providing updates on projects, sharing important information, and ensuring everyone is on the same page
- Proactively keep HR updated about any key escalations, performance issues
- Build and maintain strong relationships with internal and external stakeholders, fostering collaboration and partnerships
Performance Management Process:
- Coordinate the performance appraisal process, collect feedback ratings & recommendations from stakeholders, and ensure compliance with organizational policies
- Leading career progression and associated financial impact projection of the reporting team
- Closely monitor the overall performance efficiency of the reporting team and work on ensuring progression of the team and overall increase in productivity
- Evaluate the performance of team members, provide feedback, and ensure proper documentation as per HR processes
- Implement performance management plans (PMP) for team members whose performance is below the expected level
- Resolve conflicts within the reporting team to maintain a positive team dynamic and work closely with HR.
- Identify high-potential employees and develop talent pipelines to ensure continuity of key roles within the reporting team
HR Processes and Compliance
- Ensure compliance with company policies, procedures, and legal requirements
- Communicate HR policies and processes to the team members, ensuring understanding and adherence
Analytics and Reporting
- Analyze performance data to identify trends, patterns, and areas for improvement
- Use this information to publish dashboards/reports and make recommendations.
- Compile and analyze HR metrics, such as performance, turnover, retention, and engagement, to identify trends and areas for improvement for team members within the assigned region
Learning and Development:
- Conduct skill gap analysis and provide the learning team with insightful training needs to reach established performance target goals
- Leads development programs that align employee growth with organizational goals, enhancing career opportunities
- Facilitates connections to essential internal and external learning resources, supporting continuous professional development
Skills Required:
- 5-8 years of experience in the IT industry with a strong understanding of the software development life cycle/ functional role progression
- Strong understanding of various stakeholders and their roles in an IT consulting organization
- Strong leadership skills and the ability to effectively manage a team, providing direction, guidance and mentorship.
- Knowledge of learning and development with the ability conduct skill gap analysis and identify training needs to help manage career progression
- Good general understanding of how large-scale software systems are designed, built, tested, deployed, and delivered to customers
- Experience working across both startups and large organizations
- Strong experience with data analytics and presentation; experienced in interpreting performance data and statistics
- Competence in building and effectively managing interpersonal relationships at all levels of the company
- Should possess strong problem-solving skills to address challenges and make informed decisions
- Openness to change, embracing new technologies, and staying updated with industry trends
- Ability to explain complex processes and employee development milestones clearly
- Ability to think strategically and execute operationally
What we offer:
- Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)
- Sum Insured: INR 5,00,000/-
- Maternity cover upto two children
- Inclusive of COVID-19 Coverage
- Cashless & Reimbursement facility
- Access to free online doctor consultation
- Personal Accident Policy (Disability Insurance) -
- Sum Insured: INR. 25,00,000/- Per Employee
- Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
- Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
- Temporary Total Disability is covered
- Optional Food Wallet (up to Rs. 2500 per month)
- Offered as a tax saver component
- Part of the special allowance component in the CTC
- Monthly Internet Reimbursement of upto Rs. 1,000
- Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, AWS & others
***
Job Description: Offshore Sr .Net Core.
· Solid understanding of design principals and patterns
· Proficiency .Net Framework/.Net Core, Web API, C#, VB.Net, JavaScript,
· Strong experience with Oracle and MS SQL programming.
· Hand-on experience with SSIS
· Proficiency in Azure Devops, Building pipelines, Azure APIM
· Knowledge of GIT source control.
· Financial domain experience, preferably in commercial loan servicing and Participations/Syndication loan systems
· Strong analytical, problem-solving, and conceptual skills.
· Demonstrated requirements gathering and analysis skills.
· Strong communication skills, both oral and written.
Nice to have:
· Experience with micro services
· Experience with Business Objects
· Experience in Angular or React
· Experience in Type Script, Power Shell, RabbitMQ
We are looking "Associate" for Reputed Client @ Chennai Permanent Role.
Experience: 0 - 2 Yrs
Responsibilities:
• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.
• Provide friendly and efficient service via chat or voice support to our customers regarding
- Order Status Queries
- Promotional Assistance
- Product Information
- Site & App Navigation & Troubleshooting
- Problem with Orders Received Queries
• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.
• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.
• Consistently achieve metric goals proactively and independently with minimal direction and support.
• Stay up to date with and follow on-going process, product, and policy changes.
• Ensure the privacy and security of Client and Sutherland information
• Build a culture of open and honest communication by offering and being open to receiving feedback.
• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.
Requirements:
• Excellent command of the English Language and communication skills
• Ability to type 35-40 words per minute
• Competently multi-task in a fast-paced environment
• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.
• Ability to actively listen, understand and summarize with clarity and simplicity.
• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.
• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.
• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.
• Genuinely care about people and are eager and ready to help under any circumstances.
• Can communicate with clarity, style, compassion, and purpose.
• Technical aptitude and the ability to pick up new technology quickly.
Exp -5+Yrs
ASP DOT NET CORE DEVELOPER
Job Location- Vikhroli
We are looking for a passionate .NET Core Web Application Developer with a strong fundamental hands-on experience of C#, .Net Core and SQL.
Technical skills:
Experience in building multi-user .NET web applications using n-tier Architecture.
Expertise in Object oriented development experience (OOPS, Design Patterns, SOLID Principals) is a must.
At least 2 years in Web API, OData, Web Services and Entity Framework.
Good experience in ASP.NET, C#, Web Services and OOD concepts.
Strong javascript, jquery and css experience.
Good design skills using n-tier architectures (scalability, multithreading, caching, business & data layers) or SOA based application.
Should possess excellent MS SQL database skills, ability to write stored procedures, functions, triggers, SQL jobs, etc.
Excellent Debugging skills
Qualification: Bachelor Degree.
Key Responsibilities:
Understand existing Web applications & develop and maintain .NET Web applications.
Deliver within specified timelines and up to expected quality standards.
Enhance Web applications as per requests.
Perform root cause analysis to address issues reported.
Liaise with peers, if required, and coordinate with other teams (DB, Testing, Front-end) to ensure timely and qualitative delivery.
Full Stack senior developer with ReactJS & Redux
-
Node js with Express framework
- Knowledge of HTML, CSS and Javascript with React JS
- Experience with MongoDB
- Knowledge of RESTful APIs.
- Experience with web paradigms such as REST, Responsive Web Design etc.
- Experience with CI/CD tooling (at least Git and Jenkins)
- Good understanding of code versioning tools, such as GIT
- Good to know Agile/Scrum/Kanban
JOB DETAILS
What You'll Do
Position: React JS Developer
Exp: 6-8years
Skills: React, Javascript, Typescript, HTML/CSS, GIT, Frontend Testing, Tools like Cypress.