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Who: People passionate about planning and implementing projects & processes, while focusing on users' needs & experiences.

What: Supporting Kraftshala students with their learning journeys by creating delightful and impactful experiences.

Why: If you draw energy and satisfaction by helping people become a better version of themselves and have a knack for problem-solving, this is the role for you.

About us: Kraftshala is on a mission to help a million students launch their careers in marketing, sales, and more. We’ve already helped thousands of students launch their marketing careers in companies like Performics, Sokrati, GroupM, Nykaa, Tata Cliq, Coursera and are looking to add hundreds of thousands more in the coming decade.

Kraftshala is backed by a number of eminent investors including ex-unicorn startup founders and CXOs of global giants. 

Role Description 

As part of the Associate - Program Management profile, you will be responsible for student experience and taking them through an epic journey of growth and discovery! Your goal would be to lead and execute various activities that lead to a gold-standard experience for students. Please read below to know more about the role :

Program Management

• Take charge of the entire learning expedition, ensuring every student achieves their learning goals while enjoying a delightful learning experience.
• Be the friendly face that students turn to first, eagerly solving their questions and fostering positive relationships with them.
• Manage all aspects of Program Management, from arranging online sessions to coordinating evaluations and presentations. You'll get to interact with a diverse range of stakeholders, from senior managers and team leads to brilliant industry experts.
• Monitor each participant's progress closely, using program trackers to craft personalized support.

Process Optimization

While working with a large set of students, student experience becomes a function of the processes designed to deliver it and so, you’ll be:

• Discovering ways to improve efficiency in our daily processes in order to enhance student experience.
• Utilizing an array of tools, softwares, and platforms to automate processes in order to minimize human intervention and ensuring a flawless and effortless delivery of our programs.

Must-Have Skills

• Ability to clearly and crisply communicate ideas, both verbally and in writing
• High accountability and responsibility to ensure flawless execution on a day-to-day basis
• Working knowledge of MS Office (Excel and Powerpoint)
• Empathy and a high Emotional Quotient to actively engage with students, understand & solve their queries
• Demonstrated ability to take ownership and drive results to independently manage a set of programs
• Attention to detail - Spotting issues that could cause errors and delays, and affect quality, preferably before they snowball
• A structured approach to problem-solving, that involves struggling with the problem until you are able to isolate the Why before coming to a solution

Recruitment Process

As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 30-60 minutes. Typically the whole process takes between 8 - 15 business days depending on your and our schedules, and will be a mix of online and in-person interactions.

• Skill Assessment Task: This will be a task that assesses you on some of the core skills you’ll need to succeed in this role.
• Technical conversations: These will be calls with our current Program Management team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above).
• Culture fit conversation: This will be a conversation with one of our founders to ensure that there is a fit with the Kraftshala Kode.
• Extending an offer: If all goes well, we will extend an offer that will mention the relevant details.

Location

Delhi

More about the company

We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’.

Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year.

This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale.

But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem.

That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc.

We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way.

We are not the largest in terms of enrollments. Nowhere close, actually. Not yet.

However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements.

And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 2 years, we have placed more than 1800+ students with a Placement Rate of 94% (and improving).

This is our long game- to Scale with Soul. We invite you to join us for the play. 

Funding

Kraftshala is backed by a number of eminent investors, including:

• Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus and early investors in unicorns like Unacademy
• Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com (the world’s largest NoBrokerage Property Site and India’s first realty startup unicorn)
• Sujayathi Ali, Co-founder at ShopUp and Voonik
• Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB)
• Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies)

What do we value (the Kraftshala Kode)

Kraftshala is on a mission to become the largest career launchpad in the world.

This is why Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership.

Here are things we care for: 

• We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and combine it with a willingness to go the extra mile to deliver, fit right in.  
• We value problem-solving skills. We look at problems objectively, work backwards from the user, solve for root causes, and make decisions for long-term good instead of short-term gain. We don’t let processes or hierarchies get in the way of adding value.
• We believe speed matters enormously in business. We value people who move with urgency, have a bias for action, and are willing to take calculated risks in the face of uncertainty.
• We look for people with high learning agility, the truth seekers who pursue the best data, ideas, and solutions with rigour and open-mindedness, and are constantly working to become better today than yesterday.
• We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership.
• We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother.
• We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. 
• We are practical optimists. Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality.

Responsibilities

• Assist in daily administrative tasks, such as copying, filing, and scanning documents
• Manage and maintain executives' schedules, appointments, and travel arrangements
• Coordinate meetings, including preparing agendas, taking minutes, and distributing relevant documents
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail
• Maintain office supplies and equipment by monitoring inventory and placing orders as needed
• Assist in the preparation of reports, presentations, and other documents
• Schedule and coordinate office events, including meetings, training sessions, and conferences
• Perform general office duties, such as greeting visitors, answering phone calls, and organizing office space

Qualifications

• Proven experience as an administrative assistant or similar role
• Excellent organizational and time management skills
• Excellent Communication skills
• Experience in computer proficiency and Microsoft office suite
• Ability to multitask and prioritize tasks
• Attention to detail and problem-solving skills
• Discretion and confidentiality

As a Founding Senior Python Backend Developer specializing in AI, you will play a pivotal role in building and integrating AI-driven solutions into our application. You will collaborate with cross-functional teams to ensure seamless integration, scalability, and performance of the backend components. This is a unique opportunity to be part of the core team, shaping the future of healthcare technology at Exora Labs.

Responsibilities:

Backend & Frontend Development:

Design, develop, and maintain scalable backend components using Python and relevant frameworks.

Implement robust and efficient APIs to support the functionality of the RAG application.

AI Integration:

Integrate generative AI solutions into the backend infrastructure, leveraging frameworks such as TensorFlow, PyTorch, or similar.

Collaborate with data scientists to deploy and optimize generative models within the application.

Identify and address bottlenecks in the system for optimal performance.

Implement scalability measures to accommodate the growth of the RAG application.

Collaboration:

Collaborate with cross-functional teams, including frontend developers, data scientists, and product managers, to deliver high-quality solutions.

Participate in code reviews and contribute to a culture of continuous improvement.

Qualifications:

Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

Proven experience as a Python Backend Developer with expertise in building scalable applications.

Strong proficiency in Python and relevant backend frameworks (Django, Flask, FastAPI, etc.).

Familiarity with AI/ML frameworks such as TensorFlow, PyTorch, or similar.

Solid understanding of database design and optimization.

Excellent collaboration and communication skills.

Ability to work in a dynamic and fast-paced environment.

Experience with cloud platforms (AWS, Azure, GCP).

Why You Would Enjoy Working with Us:

We believe that the future of healthcare is not just anticipated but actively created. Our approach is deeply rooted in scientific rigor, continuously iterating to find the most optimal solutions—guided by real user experiences and feedback.

Our mission is clear: to revolutionize healthcare with Dr. Copilot, leveraging generative AI to provide unparalleled support to medical professionals and patients alike. We are committed to innovation, always ready to explore and uncover new truths, even when they challenge the status quo. Learning is a core part of our culture; whether you’ve been with us for a decade or a day, every team member is constantly growing and evolving in their role.

If you aspire to be part of a groundbreaking movement that is poised to transform healthcare for billions and shape a trillion-dollar industry, then join us on this exciting journey.

Tech Stack :

ANGULARJS, NODEJS, REQUIREJS, EXPRESSJS, HTML5, CSS3, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK, MICROSERVICES ARCHITECTURE

Responsibilities:

• Design and build advanced applications
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Able to understand and create Documentation according to Client requirement.

Requirements:

• Ability to write clean, commented and maintainable code.
• Basic understanding of microservices.
• Basic understanding in designing, architecting, developing enterprise class products and solutions.
• Basic understanding of MVC frameworks.
• Good understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Understanding accessibility and security compliance.
• User authentication and authorization between multiple systems, servers, and environments.
• Integration of multiple data sources and databases into one system.
• Basic understanding data migration, transformation, and scripting.
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
• Basic understanding of a back-end programming concepts.
• Basic understanding of code versioning tools, such as Git.
• Proper understanding of OOPS concepts.
• Creating database schemas that represent and support business processes.
• Understanding of startup culture.
• Good team player, Quick learner.