Manager - Social Media & Copy

Job Description:-

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Responsibilities:

• Develop application modules independently and fix any bugs promptly.
• Perform unit testing for the development work carried out
• Act as a mentor to the junior resources and provide technical guidance.
• Build scalable and secure video conferencing platforms using WebRTC
• Integrate AI-based chatbots, real-time messaging, and WebSocket channels
• Troubleshoot problems and provide solutions.
• Conduct and participate in project planning & scheduling, design discussions, and provide assistance during testing.
• Remain up to date with the modern industry practices involved in designing and developing high-quality software.
• Ability to perform engineering and identify and fix bottlenecks.

Must Have:

• Must have at least 5+ years of experience in MERN Stack development.
• Strong expertise in Nodejs, ReactJs, and MongoDB

       ●  Must possess strong analytical skills to be able to break down complex problems into

smaller atomic units of work.

• Good knowledge of Express.js & JS libraries.
• Experience with WebRTC for video conferencing solutions
• Proficiency in real-time communication using Socket.IO/WebSockets
• Hands-on with AI chatbot integration or NLP-powered UI interactions
• Sound understanding of microservices architecture.
• Team Handling experience for at least 2 years. 
• Excellent grasp of data structures and designing and developing Rest APIs.
• Good skills in NoSQL (MongoDB or equivalent).
• Experience in developing responsive web applications.
• Willingness to learn and adopt new technologies in a short period as required by

the project.

• Sound understanding of Agile and Scrum methodologies and ability to participate in Sprint

ceremonies.

Location: Navi Mumbai

SALARY: 3-8 LPA

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to guide clients effectively.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Requirements

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Job Title: HR Intern

Location: Chennai (Work From Office – Let’s build a great team together!)

Duration: 6 months (Performance-based full-time job opportunity on internship completion)

Stipend: ₹10,000 per month

Start Date: Immediate

About the Company:

F22 Labs is a startup software studio based out of Chennai. We are the rocket fuel for other startups across the world, powering them with extremely high-quality software. We help entrepreneurs build their vision into beautiful software products (web/mobile).

Position Overview:

We’re looking for a creative and enthusiastic HR Intern to support our team in daily HR operations, employee engagement, and internal communication. This role is ideal for someone who enjoys working with people, has an eye for design, and can bring fresh energy to company-wide engagement initiatives and communication drives.

Key Responsibilities:

• Assist in the onboarding process and ensure a smooth experience for new hires
• Support planning and coordination of employee engagement activities and team events
• Design posters, mailers, and internal communication materials using tools like Canva
• Help maintain HR documentation, attendance records, and reporting
• Create short videos or reels for events and internal updates using basic editing tools
• Contribute to the planning and execution of internal HR communication and engagement drives

Who You Are:

• A recent graduate in HR, Business, Communications, or a related field
• Strong verbal and written communication skills
• Confident in presenting ideas and engaging with teams
• Skilled in Canva and basic video editing tools (e.g., CapCut, InShot)
• Detail-oriented, proactive, and passionate about creating a great workplace experience

Why Join Us (Perks & Benefits):

• Real-world exposure to HR operations and people management
• Mentorship from experienced HR professionals
• Certificate of completion at the end of internship
• Performance-based full-time job opportunity
• Be part of a collaborative startup culture that values fun, feedback, and growth

If you’re ready to kickstart your HR journey, love design and communication, and thrive in a dynamic environment, apply today and help us build an amazing workplace!

Founding Engineer - LITMAS

About LITMAS

LITMAS is revolutionizing litigation with the first AI-powered platform built specifically for elite litigators. We're transforming how attorneys research, strategize, draft, and win cases by combining comprehensive case repositories with cutting-edge AI validation and workflow automation. We are a team incubated by experienced litigators, building the future of legal technology.

The Opportunity

We're seeking a Founding Engineer to join our core team and shape the technical foundation of LITMAS. This is a rare opportunity to build a category-defining product from the ground up, working directly with the founders to create technology that will transform the US litigation market.

As a founding engineer, you'll have significant ownership over our technical architecture, product decisions, and company culture. Your code will directly impact how thousands of attorneys practice law.

What You'll Do

• Architect and build core platform features using Python, Node.js, Next.js, React, and MongoDB
• Design and implement production-grade LLM systems with advanced tool usage, RAG pipelines, and agent architectures
• Build AI workflows that combine multiple tools for legal research, validation, and document analysis
• Create scalable RAG infrastructure to handle thousands of legal documents with high accuracy
• Implement AI tool chains to provide agents tool inputs
• Design intuitive interfaces that make complex legal workflows simple and powerful
• Own end-to-end features from conception through deployment and iteration
• Establish engineering best practices for AI systems including evaluation, monitoring, and safety
• Collaborate directly with founders on product strategy and technical roadmap

The Ideal Candidate

You're not just an AI engineer, you're someone who understands how to build reliable, production-grade AI systems that users can trust. You've wrestled with RAG accuracy, tool reliability, and LLM hallucinations in production. You know the difference between a demo and a system that handles real-world complexity. You're excited about applying AI to transform how legal professional’s work.

What We're Looking For

Must-Haves

• Deployed production-grade LLM applications with demonstrable experience in:
• Tool usage and function calling
• RAG (Retrieval-Augmented Generation) implementation at scale
• Agent architectures and multi-step reasoning
• Prompt engineering and optimization
• Knowledge of multiple LLM providers (OpenAI, Anthropic, Cohere, open-source models)
• Background in building AI evaluation and monitoring systems
• Experience with document processing and OCR technologies
• 3+ years of production experience with Node.js, Python, Next.js, and React
• Strong MongoDB expertise including schema design and optimization
• Experience with vector databases (Pinecone, Weaviate, Qdrant, or similar)
• Full-stack mindset with ability to own features from database to UI
• Track record of shipping complex web applications at scale
• Deep understanding of LLM limitations, hallucination prevention, and validation techniques

Tech Stack

• Backend: Node.js, Express, MongoDB
• Frontend: Next.js, React, TypeScript, Modern CSS
• AI/ML: LangChain/LlamaIndex, OpenAI/Anthropic APIs, vector databases, custom AI tools
• Additional: Document processing, search infrastructure, real-time collaboration

What We Offer

• Significant equity stake true ownership in the company you're building
• Competitive compensation commensurate with experience
• Direct impact your decisions shape the product and company
• Learning opportunity work with cutting-edge AI and legal technology
• Flexible work remote-first with a global team
• AI resources access to latest models and compute resources

Interview Process

One more thing: Our process includes deep technical interviews and fit conversations. As part of the evaluation, there will be an extensive take-home test that should expect to take at least 4-5 hours depending on your skill level. This allows us to see how you approach real problems similar to what you'll encounter at LITMAS.

We are looking "Personal Assistant" for Reputed Client @ Coimbatore Permanent Role.

Experience: 2-4 Yrs

Key Responsibilities:

• To act as a first point of contact dealing with correspondence and phone calls. 

• To proactively manage and coordinate the diary of the Chief Executive by prioritizing and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided. 

• Maintain effective filling and data storage including emails and retrieval systems ensuring the needs of the Chief executive are met. 

• To provide full personal assistant support by dealing with all correspondence and calls, drafting routine letters to a high standard, minute meetings, taking messages and other administrative tasks as required to support the Chief Executive. 

• To provide support for Board of Director meetings by ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points. 

• Supporting the Chief Executive to keep the Board of Director informed about the work of the organization and their appropriate training and induction. 

• To service meetings of the Senior Management Team by drafting and collating papers and reports, preparing manageable agendas, taking minutes and following up on actions points. 

• To plan and manage key organizational events such as; AGM, Staff and Volunteer conference, Strategy days, Staff briefings and others as required

Position Overview :

As an Intermediate Software Engineer, you will design, develop, and maintain high-performance and scalable applications for Membership, Marketing, and Map services. Your role involves coding, unit testing, and building applications to meet the needs of millions of Sam's members. You should be intellectually curious, passionate about technology, and a supportive team player.

Key Responsibilities :

- Design, code, and test scalable applications in Java and React.

- Ensure high performance and maintainability of applications.

- Participate in peer code reviews and support team deliverables.

- Manage applications to meet engineering and operational excellence criteria.

- Collaborate with team members to align efforts with business needs.

Required Skills and Experience :

- Java : Experience with Java 8 or above, including lambda functions and streams.

- React : Proficiency in React, including tools like Flux, Flow, and Redux.

- Testing : Strong in writing modular and testable code with frameworks like JUnit, Mockito, and Mock MVC.

- Front-End : In-depth knowledge of JavaScript, CSS, HTML, and React fundamentals.

- Micro-Services : Experience with micro-services architecture and distributed systems.

- Spring Boot : Hands-on experience with Spring Boot and related technologies.

- Databases : Experience with relational and NoSQL databases (e.g., Cosmos DB).

- Caching : Knowledge of caching technologies like Redis or Memcached.

- Monitoring : Experience with monitoring tools like Prometheus and Splunk.

- CI/CD : Familiarity with CI/CD tools like Jenkins, Git, Maven, and Gradle.

- Containerization : Experience with Docker, Helm, and Kubernetes.

- Cloud Platforms : Experience with Azure, GCP, or similar public cloud platforms.

- Performance Testing: Experience with performance testing tools like JMeter is a plus.

- Retail Domain Knowledge : Good understanding of the retail domain is beneficial.

Qualifications :

- Bachelor's degree in Computer Science, Engineering, or related field.

- 7+ years of experience in software engineering or a related field.

Additional Information :

- Strong problem-solving skills and analytical thinking.

- Ability to work effectively in a team environment

• Bachelor's degree in Computer Science or a related field with 2-5 years hands-on experience with Java based open source tech stack
• Expertise in Core Java, Data Structures, J2EE with proven expertise in Spring MVC, Spring boot, Microservices architecture, Web Services (Rest) in distributed systems
• Practical experience with MySQL and /or NoSQL databases like Couchbase, DynamoDB, Cassandra
• Practical experience with Caching frameworks Memcached/Redis, Message Queues (JMS, RabbitMQ)
• Practical hands-on experience in JavaScript UI preferred
• Experience in building high performance, high availability REST APIs and REST clients
• Expertise with log file analysis using one or more of ELK, or Splunk
• Prior experience with CI/CD, Container architecture - Docker/Jenkins and build scripts Maven/Ant
• Prior experience in transformation to cloud platforms is preferred
• Experience with Kafka is a definite plus
• Experience with building analytics pipeline and analytics DB is a plus
• Strong practical experience in applying design patterns, multithreading concepts to solve complex problems, strong problem solving skills

• B.E (Aeronautical/Mechanical)/AME
• 1 -3 years experience in Aerospace Technical publications and S1000D, ATA2200 specifications.
• Experience in Engine Manuals (EM/EMM/CR/CIR etc.), Aircraft Maintenance Manuals is preferred.
• Previous use and/or knowledge of Adobe FrameMaker, Quicksilver, and/or Arbortext Editor required.
• Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists, and schematics. Ability to write technical manuals, procedure manuals, and service bulletins.
• Ability to effectively present information and respond to questions from managers, team members, and customers.
• Familiar with rules and usage of ASD STE 100.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..

Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.

• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
  
  

  Requirements

  • Proven working experience as a Data Analyst or Business Data Analyst
  • https://resources.workable.com/data-scientist-analysis-interview-questions">Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong https://resources.workable.com/analytical-skills-interview-questions">analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at queries, report writing and presenting findings
  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics