Copywriter

We are hiring a Client Account Manager to build strong client relationships and ensure smooth delivery of E2M’s services. You will be the primary contact for our agency partners—helping them see value, resolving challenges, and supporting long-term retention and growth.

Key Responsibilities

• Serve as the main point of contact for assigned clients
• Ensure clients receive maximum value from E2M services
• Deliver an excellent client experience and manage escalations
• Coordinate with project managers, developers, designers, and SEO teams for timely delivery
• Gather feedback and represent client needs internally
• Drive renewals, retention, and account growth
• Track account health, budgets, timelines, and profitability
• Build trusted relationships and provide strategic guidance
• Identify risks early and implement solutions
• Collaborate across teams for a seamless client journey

Requirements

• 3–5 years of experience in a digital, creative, or web agency
• Experience managing or delivering web/digital projects
• Strong understanding of web technologies and digital marketing (no coding required)
• Ability to handle multiple accounts and priorities
• Clear and professional communication skills
• Proven record in client retention, growth, and profitability
• Strong relationship-building and stakeholder management skills
• Familiarity with tools like ClickUp, Basecamp, or similar (preferred)
• Ability to work independently and collaboratively
• Experience working with Sales/Pre-sales/Account teams
• Strong presentation skills and attention to detail
• Experience working with North American clients and time zones

Deliverables:

Manage Social Channel Strategy, Ideation and Programming 

• Oversee and execute social media calendars, brand guidelines, best practices, promotional  campaigns, and day-to-day social media activities while optimizing the brand's presence on all 

relevant social media platforms. This includes upcoming news (funding announcements, IPOs, media coverage) and thought leadership content, and amplification of portfolio content when  appropriate

• Conceptualization and execution of social media content as per the brand's tonality

• Ensure on-time and efficient realization of day-to-day and monthly goals set for the team.

• Develop social media campaign strategy for content launches, company exits/milestones, and events

• Draft social copy and create social graphic assets in Canva, and/or videos tailored for relevant social media, review edits and finalize assets

• Monthly report detailing social performance with insights and recommendations

• Make recommendations for team to improve their social presence

• Social monitoring and listening – listen to relevant conversations, see where we can opportunistically plug in, flag content deficits

💥 What will you do?

As a Lead Frontend Engineer, you will

• Own our frontend engineering applications for two products each of which run as independent applications which query our backend systems via REST APIs

• Act as a leader and coach within the front-end engineering team, collaborating with and mentoring senior engineers.

• Collaborate on a daily basis with a small, nimble team of product managers, engineers, and UX designers to understand business requirements and user experience goals and pain points.
• Write and review modular, reusable components and features (React.js / Vue.js) and integrate backend APIs to create a seamless front-end user experience
• Integrate third-party plugins to enhance customer experience. These include 3rd party plugins which provide customer support and analytics plugins that help improve the user experience we provide to customers.
• Actively participate in code reviews
• Work with our quality assurance team to improve coverage on our automated testing suites

🙋 What are we looking for? 

While we do not have a strict list of requirements for candidates interested in this role, some indicators that you would fit this role and our engineering culture are 

• Prior experience of a few years (3+ years) with frontend frameworks as React.js or Vue.js would be essential to work on our application stack.

• You actively promote a culture of engineering excellence some of which could be writing efficient code, use of elegant design patterns, and styling your code through code-linting policies.

• You enjoy designing software architecture by collaborating with leads to explore existing systems, determining areas of complexity, potential risks to successful implementation.

• You have an eye for pixel-perfect UI and micro-interactions.
• You enjoy coaching folks to achieve outcomes through nudges.

📢 Other information you may want to consider 

• We will be flexible for the rest of the pandemic and work remotely; however, we are not a remote-first company, and the work location would be Bangalore when things settle.
• Our frontend tech stack includes React.js, Vue.js, Netlify for CI / CD, TestCafe for UX testing, d3.js, and Regraph for visualizations.

About the role: Business Executive Development will be responsible for driving company sales by sourcing new clients, and by convincing existing clients to purchase added offerings. As such, business development executives play an integral role in companies' longevity.

Responsibilities:

• Developing and executing sales plans to meet and exceed monthly and quarterly sales goals
• Identifying new revenue opportunities
• Assisting with marketing and promotional projects
• Negotiating with clients to secure the most attractive prices
• Attending networking activities to research and connect with prospective clients.

Requirements:

• Great networking skills.
• Ability to create actionable marketing strategies
• Leadership and strong communication skills
• Strong customer service skills

• Manage security tools(Snyk, Fossa, Trivy).
• Manage vulnerability programs. Triage vulnerabilities, assign priorities and owners, follow up on the mitigation 
• Monitor license violations.  
• Perform Security Assessments and Threat Modeling
• Security Incident Response. Be part of a security-on-call team in PagerDuty, act as incident commander, perform Root Cause Analysis.
• Drive security initiatives(Web Application Security, Least-privilege principle, Secrets Management, Key Management, PKI and Certificate Management, Anti-fraud protection).
• Given our fast pace and startup nature, things change over time and your job responsibilities will too.

You'll need:

• Web application security experience.
• Familiarity with a modern SaaS infrastructure and application development.
• Manual and/or automated Penetration Testing (white box, black box & grey box).
• Good understanding of security risk(OWASP Top 10).
• Pen-testing: burp suite/ postman, etc.
• Vulnerability management: Snyk, fossa, NexusIQ, WhiteHat security, aqua security, GitHub security, etc.
• Familiarity with major security protocols.
• Collaboration, transparency, and integrity.
• BS/MS degree; 5+ years of relevant experience.

Nice to have:

• Experience in scripting languages(BASH, Python, JS, etc).
• CEH, CSSLP, GIAC, OSCP, OSCE, or other related industry-recognized certifications.
•  

• Interact with IT & BFSI companies for recruitment of trained candidates from the company.
• Develop and maintain top-level relationships with designated accounts to establish a clear and comprehensive understanding of customer needs
• Develop, expand, maintain and report on a pipeline of qualified recruitment opportunities.
• Design and implement strategies for expanding the company’s B2B segment.
• Build, mentor, and lead an effective B2B sales team.
• Conduct and host talks with Senior Management of corporates.
• Prepare operational, recruitment reports fortnightly and present them to senior management.
• Work closely with the Training Team and provide inputs on the latest requirements.
• Take initiatives, identify pain points, improvement areas, and work towards achieving a solution

Job Qualifications:

• Proficient Key Accounts portfolio management
• 4-6 years of B2B Sales experience
• Proficiency in CRM and lead management
• Education - MBA from premier institutes
• Efficient project management skills
• Excellent verbal and written communication skills
• Leadership alignment and experience, mentor and lead team
• Ability to work with data and uncover insights into the consumer mindset