Product Marketing Manager

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

Hi 

Position: Senior Data Engineer 

Experience: 5–7Years

Location: Bangalore / Chennai / Hyderabad / Pune

Work Model: Hybrid (Mandatory 2 Days Work From Office)

Job Description

• Design and build Bronze, Silver, and Gold data pipelines using Microsoft Fabric and Databricks.
• Implement Cascade 1.0 & 2.0 merge logic in the Silver layer, including handling new and nulled columns.
• Migrate legacy SQL Server tables, views, and stored procedures into Microsoft Fabric Notebooks and Pipelines.
• Develop scalable PySpark transformations and Delta Lake models while optimizing performance and cost.
• Establish data quality checks, lineage, and source-to-target reconciliation.
• Collaborate with Report Engineers and QA teams to deliver governed semantic models.

Mandatory Skills

• Microsoft Fabric (Lakehouse, OneLake, Pipelines)
• PySpark
• SQL / T-SQL
• Delta Lake
• Azure Data Factory (ADF)
• Power BI (Datasets / Semantic Models)
• Databricks
• Medallion Architecture (Bronze / Silver / Gold)

Preferred Skills

• SQL Server
• SSIS / SQL Server ETL Migration
• Lakehouse Architecture
• Data Quality & Validation
• Performance Tuning

Candidate Requirements

• 5-7 years of overall IT experience with a minimum of 5+ years in Data Engineering.
• Hands-on expertise in Microsoft Fabric and/or Databricks.
• Strong experience in PySpark, SQL/T-SQL, Delta Lake, and Azure Data Factory.
• Experience migrating legacy SQL Server/SSIS ETL workloads to modern Lakehouse platforms is highly preferred.
• Good understanding of Power BI datasets and semantic models.
• Strong communication and stakeholder management skills.

Interview & Work Model

• Face-to-Face HR interview is mandatory.
• Candidate should be flexible to travel to the Chennai office whenever required for project-related work.

Role Summary

We are looking for a hands-on technology professional to build and maintain our in-house lending technology stack, including CRM, Loan Management System (LMS), Loan Origination System (LOS), reporting dashboards, and API-based integrations. The role will also involve identifying and implementing AI-led automation to streamline lending operations, reduce manual intervention, improve efficiency, and support business growth.

Key Responsibilities

• Design, develop, and maintain internal CRM software for lending operations.
• Build and manage LMS and LOS modules for end-to-end loan processing, servicing, and reporting.
• Develop automated workflows for lead capture, application processing, underwriting, disbursal, repayment tracking, collections, and customer communication.
• Integrate third-party APIs such as KYC, PAN, Aadhaar, bank statement analysis, bureau checks, e-sign, payment gateways, SMS, WhatsApp, email, and account verification systems.
• Create MIS, dashboards, and reports for management, operations, risk, and collections teams.
• Work closely with business teams to understand process gaps and convert them into scalable technology solutions.
• Ensure system reliability, data accuracy, user access control, audit trails, and information security.
• Implement AI/ML tools where relevant for automation such as document extraction, customer segmentation, fraud detection, risk triggers, collection prioritization, chatbots, and workflow intelligence.
• Maintain documentation, source control, change logs, and development standards.
• Coordinate with external vendors, developers, and internal stakeholders where required.
• Provide technical support, bug fixing, updates, and continuous system improvement.

Required Skills and Experience

• Strong experience in software development, product development, or fintech technology.
• Hands-on knowledge of CRM, LMS, LOS, and workflow automation.
• Experience with API integrations and system architecture.
• Strong understanding of databases, reporting systems, and process automation.
• Working knowledge of AI tools, automation frameworks, and data-driven systems.
• Ability to independently build, manage, and maintain business-critical software.
• Good problem-solving skills and comfort working in a fast-paced NBFC environment.

Technical Knowledge Preferred

• Backend: Node.js / Python / Java / .NET
• Frontend: React / Angular / Vue
• Database: MySQL / PostgreSQL / MongoDB
• Cloud/Hosting: AWS / Azure / GCP
• Tools: Git, CI/CD, REST APIs, webhooks, OCR/document automation, BI dashboards

Exposure to lending platforms, fintech systems, or NBFC

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

About Company : -

It is the 2018 Forbes Choice Award Winner and Galen Growth’s 2018 Most

Innovative Startup in Asia. It is a reliable & secure health-tech platform with a mission to

simplify access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Role : - Engineering Manager

Key Job Responsibilities:

● He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and business roadmap.

● He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.

● Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies.

● Work closely with Product, Design, and Marketing to conceive features, plan projects, and build roadmaps

● Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

● Proven history of contributing to product strategy and shipping products with multi-functional teams.

● Highly involved in recruitment while building team also leading app development for both

platforms

● Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.

Minimum Qualification:

• Total of 9+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,popular frameworks & libraries}, JVM, GC tuning, performance tuning)

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST Express etc

• Worked on Relational data stores viz. MySQL, Oracle, or Postgres
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc

Diagnal Technologies is a fully owned subsidiary of Diagnal Inc, Hong Kong.  It’s a product company focusing on media and entertainment clients, creating Video on Demand apps for their customers. We are a team of OTT video solution specialists helping our customers build the new digital media industry in Asia Pacific and beyond. We create viable revenue generating video streaming products, enable our customers to gain business and operational insights through big data analytics and empower them to engage with their users more effectively through targeted marketing campaigns. Started its Development Center in Technopark Phase III campus and focusing on Indian and International clients.

Position: Senior Android Developer
Must have skills-Kotlin, MVVM architecture, Dependency Injection(Dagger/KOIN)

Job Description

You have:

• 1-3 years of experience of Android development in a project services or product engineering organisation
• Experience with developing highly polished consumer facing user interfaces with smooth interactivity
• Published applications on the Google Play Store
• Self motivation and ability to manage your own time to get the job done at the high international quality levels we expect
• An engineering Degree in computer science or equivalent practical experience
• A solid understanding of operating system fundamentals, application performance optimisation and backend integration

We are looking for Technology Lead who possesses a passion for pushing technologies to the limits and will work with our team to help build Snapwiz's next-generation platform. If you are a person who loves to face technical challenges, innovates consistently and is never satisfied with status-quo then this is the role for you.

Job Location: IBC Knowledge Park, Dairy Circle, Bannerghatta Road, Bangalore

Role:

• Design and build advanced applications from scratch keeping scalability and performance in mind

• A good handle on both client and server architecture

• Should be a quick learner and willing to go the extra mile in delivering the projects.

• Should be able to work with juniors; help and guide them as needed.

• Work on bug fixing and improving application performance.

• Comfortable in owning large scale products and continuously re-evaluating and innovating.

• A practical risk-taker, innovator and always curious.

Requirements:

• BE/ME/BTech/MTech degree in Computer Science, Engineering or a related subject

• 4 to 10 years overall experience

• Strong knowledge of Agile development (Scrum)

• Proven working experience in server-side technologies like Java, Hibernate, Spring.

• Strong knowledge of any database technology like MySql and MongoDB

• Awareness of client-side technologies like JS and Jquery.

• Knowledge of algorithm and database queries

• Knowledge of the general tech landscape, architectures, trends, and emerging technologies.

Snapwiz was founded in 2010 by entrepreneurs who wanted to improve education and accelerate learning using technology and data analytics. Today Snapwiz platforms create personalized learning paths and build mastery of key skills and concepts. From kindergarten to college and beyond, our products help engage students and empower educators.

Snapwiz offers three platforms for different markets:

-Edulastic: personalized formative assessments for K-12 students, teachers, and school districts.
- Learning Spaces: digital courseware platform for higher education publishers including interactive textbooks, course communication, and adaptive practice and assessments.
- Glider: assessment and career development app that effectively matches technical professionals with jobs based on skills and competency.

More than 400,000 educators and 10 million students use our education platforms, and Glider helps top companies like Facebook, AT&T and Nutanix recruit and hire proven technical talent

https://snapwiz.com/" target="_blank">https://snapwiz.com/