Hiring for Corporate Account Manager from ED Tech Industry

Role: Inside Sales AM

Exp: 10-15 Years

CTC: up to 15 LPA

Location: Navi Mumbai

Criteria :

 Need people only from US Market (International US Experience Mandate)

 Account-based marketing approach for upselling and cross-selling BPO Services

 Research on industry trends, right party contacts, and gather competitive intelligence

 Experience building relationships on LinkedIn

 Ready to work in US Shifts

 Good communication skills; understand US accents and able to converse with the prospects

 Able to work in a team environment

Shifts timings: US / UK Shift

Prior experience working with BPO company is a must

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location : Bangalore ( Hybrid)

Key Responsibilities:

• Implement and support Microsoft Dynamics NAV V5 or other versions.
• Deliver expertise in Business Central modules.
• Create and maintain technical design documents.
• Provide consultancy and resolution support on ticket escalations.
• Collaborate with business stakeholders to understand and map business processes.
• Participate in implementation activities and manage RFCs (Request for Changes).
• Support and advise on finance, manufacturing, and warehousing functionalities.
• Engage with users on M365, MS Teams, and SharePoint environments.

Must-Have Skills:

• Proficiency in Microsoft Dynamics NAV V5 or other versions and Business Central modules.
• Experience in Manufacturing/Warehousing domains
• Strong skills in creating Technical Design Documents
• Deep understanding of business processes
• Hands-on with Implementation & RFC handling
• Prior experience in consultancy on ticket escalations
• Familiarity with M365, MS Teams, SharePoint

Good-to-Have Skills:

• Knowledge of Events and Extensions in Dynamics
• Certifications or experience with Power Platform
• Installation and configuration experience
• Exposure to 3rd party products and integration
• Additional experience in Manufacturing/Warehouse operations
• Repeated hands-on usage or support of M365, MS Teams, SharePoint

Benefits and Perks

• Health Insurance
• Referral Bonus
• Performance Bonus
• Flexible Working options

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

• Periodic review based on approved annual audit plan, on suitability of internal controls in place, and suggest alternatives.

• Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor department’s response and implementation

• Ensuring closure of audit issues identified in various audits

• Support in implementing policies, SOPs and processes

• Determine and report on compliance with policies and procedures as set by the management

• Support in planned activities such as stock – take of assets

• Support in investigations, if any, arising out of company whistleblower policy

• ERM follow ups and risk closures • Support Audit Committee related activities

Hello,

Greetings for the day !!!

Tridat Technologies is hiring " Technical Architect" for one of the international MNC specialized into Hardware & Networking based @ Bangalore !!!

Position: Technical Architect

General Summary:

• The Technical Architect is responsible for the overall architecture, design, implementation, and integrity of the organization’s applications consumed by TSPs. The architect is responsible for ensuring that the solution delivered to business units is engineered in accordance with organization’s architecture tenets and infrastructure standards.
• This position is for the Business Management Software division that enables the MSPs to streamline, manage their operations, and achieve operational maturity with the following products and many more.

Our Global Engineering team works in the following Tech Environments:

Languages: .NET, python, golang, java, javascript, typescript

Frameworks: .NET core, spring, react, mui

Cloud Platform: AWS, Azure

Runtime: Docker, kubernetes, ecs, eks, ec2

Databases: Postgres, SQL Server, Cassandra, MongoDB, DynamoDB, Document DB, Snowflake, ElasticSearch

IDEs: VS Code, IntelliJ, Visual Studio

Others: Kafka, EMR, S3, SQS, Trino, Sage maker

Essential Duties & Responsibilities:

• Hands-on development experience using current software patterns including web services, web APIs, message queues, service-oriented & microservices architecture.
• Candidates should have designed products on AWS or any other public cloud.
• Should have an understanding of the Infrastructure, involved in hosting on AWS, pricing, and load balancer.
• Have expertise in one or more areas like building and scaling web apps, Machine Learning, UI Engineering, Information Visualization, CRM solutions
• The candidate must have demonstrated the capability of Architecting a scalable SAAS-based platform.
• Should have experience in enterprise applications in the cloud or on-premise environments, and multi-tenancy applications.
• Candidate must have Continuous integration experience, and conceptual knowledge on continuous delivery.
• Should have experience in any NoSQL database (Cassandra/MongoDB is preferred).
• As an architect, the person would be responsible for the suggestion and implementation of new technologies.
• Has delivered multiple versions of a SaaS-based product to production.
• Has made design decisions for a product & lived with the consequences of decisions. Has successfully introduced new technology.

What is the interview process?

• Your application will be screened within 30 days.
• All Engineering positions will go through 3 rounds of technical interviews.
• Each round will be approximately 1 hr which is then followed by a managerial round and an HR Round.
• Please note all rounds will be done subject to feedback provided in the earlier round.
• There will be a face-to-face interview at the Bangalore office during the final 2 rounds.

What can you expect in the Technical Interview?

• Questions that show you have a problem-solving ability
• We would love to see you code and how you solve technical problem(s).
• Questions about modules you have used to date while developing applications.
• Agility and Adaptability to technology and environment
• The architect will be expected to be hands-on with the Amazon Cloud Platform on products integrating with Microsoft 365, Azure, and third-party vendors in addition to enhanced reporting using data mashups to improve MSP (Managed Service Provider) Operational Maturity model.

 EXPERTISE AND QUALIFICATIONS

Knowledge, Skills, and/or Abilities Required:

• Hands-on architect in multiple programming languages and willing to work on new tech stacks.
• Ability to work constructively and independently under stress and pressure in a fast-paced, multi-tasking environment. ·
• Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
• Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages.
• Drives technology transformation initiatives, working with cross-functional teams to identify and implement new technologies, frameworks, and tools that can improve the team's productivity and efficiency.
• Ensures that the team follows software development best practices, including coding standards, code reviews, automated testing, and continuous integration and deployment.
• Recommends new tools, processes, and practices that can improve the team's productivity and efficiency.
• Leads the technical design and architecture of software products, ensuring that they are scalable, maintainable, and meet the needs of the business.
• Presents technology transformation plans and progress reports in a clear and concise manner to leadership cross-functionally.
• A strong proponent of engineering best practices for Unit Testing, Coverage, Code Quality, Continuous Integration & Continuous Deployment.
• Candidate must have demonstrated capability to optimize usage of AWS/Cloud resources
• Strong ability and desire to coach engineers to adopt industry best practices and design strategies
• Experience in Agile Scrum processes, including a solid understanding of how to deliver an MVP and build on it.

Educational/Vocational/Previous Experience Recommendations:

• BE/BTECH(CS/ECE) / Post Graduation · 10+ years of relevant experience
• Deep Experience leading technology transformation initiatives, including the adoption of new technologies, frameworks, and tools
• Domain experience in one or more areas Fintech, Accounting, ITSM, and Data Visualization.
• Stays up to date with emerging technologies and software development

Working Conditions: Hybrid

Employment Mode: Permanent

Working Days: Mon to Fri

Location: Bangalore

Thank You & Regards,

Shraddha Kamble

HR Recruiter