Instructural Designer

Job Summary:

We are seeking a dynamic Online Reputation Management Consultant to ensure a strong, positive online presence across key platforms including Quora, X (formerly Twitter), Facebook/Meta, LinkedIn, YouTube, GlassDoor, and Reddit. The ideal candidate will drive systematic improvements in our digital reputation, collaborate with an extensive internal team, and work with external experts to enhance our brand perception month over month.

Key Responsibilities:

• Online Reputation Enhancement:
• Monitor and manage our online presence to ensure a consistently strong and positive reputation across all major social and review platforms.
• External Audit Coordination:
• Identify and engage with an external reputation consultant to conduct comprehensive monthly online reputation audits.
• Collaborate with the consultant to develop actionable strategies for systematic improvement, similar to practices used in managing Google reviews.
• Internal Collaboration & Engagement:
• Work closely with 500+ team members and their networks to plan and execute contests, games, and other events that leverage their social influence and drive positive public sentiment.
• Develop and implement initiatives that encourage employee advocacy and active participation in promoting our brand online.
• Strategic Reporting & Analysis:
• Provide regular reports on reputation metrics and campaign performance, and adjust strategies as needed to ensure continuous improvement.
• Proactively address any negative feedback or issues that may arise, developing crisis management plans as necessary.

Qualifications:

• Proven experience in online reputation management, digital marketing, or social media strategy.
• Strong interpersonal and communication skills, with the ability to collaborate effectively with both internal teams and external consultants.
• A data-driven mindset with proficiency in reputation management tools and social media analytics.
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• Ability to creatively engage a large network of team members and mobilize them for brand advocacy.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Prior experience working in a corporate or agency setting focused on online reputation management.
• Familiarity with crisis management strategies and experience in executing large-scale employee engagement campaigns.

Job Role - Senior SEO Specialist

Experience Level - 2 years

Location- Bangalore, On-site

Requirements:

● Proven track record of success in increasing organic traffic and website visibility.

● In-depth knowledge of search engine algorithms and best practices (SEO, SEM, PPC).

● Strong understanding of keyword research, on-page optimization, and link building.

● Experience with SEO tools and platforms such as Google Analytics, Search Console, Ahrefs, SEMrush, etc.

● Excellent analytical and problem-solving skills.

● Strong written and verbal communication skills.

● Ability to work independently and as part of a team.

Responsibilities:

● Develop and execute overarching SEO strategies aligned with business objectives, focusing on organic traffic acquisition, lead generation, and brand visibility.

● Conduct in-depth SEO audits and identify opportunities for improvement across websites, landing pages, and technical infrastructure.

● Spearhead comprehensive keyword research to uncover high-value, relevant keywords and inform content strategy development.

● Craft compelling on-page optimization strategies for website content, meta descriptions, title tags, and header tags.

● Develop and execute robust link-building campaigns to acquire high-quality backlinks from authoritative sources.

● Monitor and analyze website performance using advanced SEO tools like Google Analytics, Search Console, Ahrefs, SEMrush, etc.

● Stay abreast of the latest SEO trends and algorithm updates, proactively implementing adjustments to maintain optimal website performance.

● Collaborate effectively with cross-functional teams (marketing, content, development) to ensure seamless integration of SEO initiatives.

● Present insightful reports and data visualizations to stakeholders, communicating SEO impact and justifying strategic recommendations.

● Identify and troubleshoot complex technical SEO issues, working with developers to implement solutions.

● Contribute to the overall marketing strategy, ensuring organic search plays a critical role in achieving business goals.

Bonus points:

● Experience with e-commerce SEO.

● Proven success in building and managing SEO teams.

● Experience with advanced SEO tools and platforms.

● Client Handling

Strong SaaS Customer Success Manager / Account Management profile

Mandatory (Experience): Must have 2+ years of experience as a CSM/Account Management in a SaaS-based product company or survey platform companies

Mandatory (Skill 1): Must have experience driving product/platform adoption among clients

Mandatory (Skill 2): Must have experience in upselling and cross-selling SaaS solutions, handling commercial discussions, and managing account growth

Mandatory (Skill 3): Must have strong strategic thinking and excellent communication skills

Mandatory (Company): B2B SaaS product companies or Survey platforms

Mandatory (Note): This is a hybrid role with one position based in Mumbai and another position in Gurgaon

Experience in Backend

Experience in Java ,Spring boot

Experience in Microservices

Experience in Data structure ,Algorithm

The Social Media & Digital Marketing Intern is responsible for assisting the Digital Marketing Manager in implementing Tessacts overall communications and marketing plan -- focusing specifically on digital communications -- to build awareness about Tessact within the community, and  increase its visibility on social media platforms (mainly linkedIn)

1. Community management: designing social media campaigns, creating social media contents, answering to customer’s comments or questions (Facebook, Twitter, LinkedIn, Instagram…).
2. Managing the company’s official website.
3. Writing contents for the company’s blog or website.
4. Creating contents for mail diffusion (newsletter…) or online diffusion.
5. Follow-up and improvement of SEO.
6. Helping the marketing team to follow-up and improve the digital marketing strategy

1. Ability to take initiative, employ good judgment, and manage projects from beginning to end 
2.  Excellent writing, editing, and proofreading skills 
3.  Exceptional ability to manage details 
4.  Ability to multitask in a fast-paced environment 
5.  Ability to meet deadlines and to anticipate next steps or needs
6.  Work effectively both independently and as part of a team 
7.  Be available for at least 20 hours a week 
8.  A bachelor’s degree (or currently enrolled student) in the liberal arts or equivalent work experience 
9.  Understands and can utilize emerging platforms, digital media, and web/social media management and measurement tools (e.g. HootSuite, Google Analytics) 
10.  Adobe Creative Suite experience a plus
11.  Strong working knowledge of email marketing applications (e.g. Constant Contact)

We’re looking for people to join our cause – to simplify the visual web with really smart but simple visual tools. A technology startup founded by IITians and   backed by some of the most reputable media companies as customers, we offer a rare opportunity to join a thriving, fast-paced, multi-cultural environment and be part of a truly exciting journey. You will be at the forefront of innovation, joining the only Artificial Intelligence startup in India that has successfully deployed several CV/ML solutions for several large media companies and now focusing on solving problems of the global market.

Tessact is an Artificial Intelligence (AI) and data analytics startup, founded by IIT Bombay alumni, that helps in transforming businesses using powerful video recognition technologies built on most advanced machine learning systems. The company redefines the way contextual insights are to be used for media production, digital advertising, consumer experience creation and news analytics

KEY RESPONSIBILITIES:

Sales function:

* Acquisition of New Clients

* Responsible for business development for General Insurance products including Mediclaim, Asset, Fire, Liability, Engineering, Marine, etc.

* Create and execute strategies to explore new potential markets and retain existing clients.

* Driving Sales team for Initial contact for Enquiries / RFQ/Mandate Letters.

* Giving a clear understanding of the pricing and features of the product and their impact on profitability.

Relationship management

* Handling corporate customers and maintaining excellent relationships with them.

* Leveraging on the relationship with corporate and focusing on closures.

* Liaisoning with insurers and TPA to provide better services and quotes to clients.

Other Functions:

* Coordinating with HR & Finance for Corporate Data.

* Administering guidelines in terms of documentation while policy issuance and claims servicing

* Tracking of competitor activities to understand the market trends and take proactive actions.

* Analyzing their risk portfolio, suggesting ways forward to mitigate losses and maintain a healthy bottom line.

Personal Skills

* At least 3-10 years of experience in B2B sales and customer-facing role

* Very strong written and verbal communication

* High customer empathy

* Strong problem solver,

* Ability to work with cross-functional teams to resolve issues

. Experience in outbound prospecting, cold calling, and managing sales pipeline

* Previous experience mainly in hunting, new client acquisition, and sales closures

* Experience having sold to Founders, CHROs & CFOs is a plus

* Consistently meeting assigned sales targets

* Strong spoken and written communication skills in English

About OYE! Rickshaw

Oye! connects real Bharat with public transportation and nearby public places via it’s shared, electric, micro-mobility, tech-based marketplace. We solve people's daily commute problems, making it a seamless, reliable, affordable, and convenient experience for our customers. We do it all through our 100% plug-in electric rickshaws.

Job Location:

Delhi

Why Oye! Rickshaw?

• We are working on some of the most complex problems in micro-mobility, electric vehicles. You will be challenging yourself everyday and learn along the way.
• Our team is still small and you will get a chance to work on most interesting and impactful problems. Absolutely no boredom.
• You will be working in a very fast growing early stage startup. You will get a chance to grow as an Oyepreneur very quickly.

What will you do?

• Work with a world class team of developers to build robust secure and scalable systems to power our Geo-spatial, Demand, Availability, Matching, Allocation and other platforms
• Be responsible for building and executing new initiatives and roadmaps for our upcoming initiatives
• Understand the market, customers and build business cases for new product opportunities
• Manage product lifecycle from ideation to launch and beyond
• Use data, creativity, and experimentation to constantly improve the product experience
• Work with designers, engineers, marketing, and other teams to deliver products

What’s the eligibility?

• You have 2-5 years of experience working on building products or problem-solving in a B2C startup / product-first venture
• A very keen product sense exhibited through decisions in the past
• You are data-oriented and believe that everything can be measured, since “what gets measured gets improved” eventually
• You have a good understanding of funnels, cohorts, sprint & agile ways of working, PRDs & wireframes
• You are comfortable with ambiguity, believe in first principles, and have the skill to transform broad ideas into action plans
• You have empathy towards users and colleagues, are creative and excited by ideating/ building  
• You have the business acumen to appreciate and understand levers for business growth and profitability
• You seek high ownership, independent environments and feedback oriented cultures

Why work with us?

• We are working on some of the most complex problems in micro-mobility, electric vehicles. You will be challenging yourself everyday and learn along the way.
• Our team is still small and you will get a chance to work on most interesting and impactful problems. You'd be wearing many hats participating in every phase of development. Absolutely no boredom.
• You will be working in a very fast growing early stage startup. You will get a chance to grow as a technologist and as an Oyepreneur very quickly.