- Continually assessing the needs of sellers, market trends, competitive opportunities and threats in defining and evolving the product strategy for upcoming sellers.
- Defining both long term strategy and short term plans to achieve the product vision and deliver business results.
- Conceptualizing and building a rapidly scalable payment and lending platform.
- Understanding and planning based on the market and competitive landscape benchmarks.
- Conceptualizing products by utilizing India Stack – Aadhaar, DigiLocker, UPI etc.
- Having a strong understanding of customer segment and profile. Identifying and filling product gaps and generating ideas that grow market share, improve customer experience and drive growth.
- Driving product innovation to improve self-service capabilities for sellers to achieve and grow online sales.
- Driving innovations to all elements of the seller experience to improve their business results post-implementation.
- Build the product strategy to achieve business objectives.
- Creating a roadmap for the entire product lifecycle management, from ideation to launch and beyond.
- Being responsible for creating the business requirement documents to ensure appropriate coordination between product and engineering teams.
- Collaborating with the engineering team for the implementation of the product requirements.
- Building the appropriate UI/ UX for each product and their subsequent enhancement along with the Marketing, Inside Sales and Customer Experience teams.
- Working closely with the data science team to ensure appropriate data-related interventions and to ensure a better customer experience.
- Building the GTM plan for each product being rolled out to the users with the Marketing, Inside Sales and Customer Experience teams.
- Being responsible for overall P&L of the products being rolled out for both Store and EPS.
- Understanding the market and build business cases for new product opportunities.
- Working closely with the cross-functional team to execute the business goals and end-user needs.
What you need to have:
- Business Acumen:
- Exposure to managing product lifecycle right from ideation to launch.
- Understanding of how to track the market, competition, emerging trends etc.
- In-depth understanding of technology and tools like CRM etc.
- User-centric, UI/ UX led approach.
- Analytical - Hands-on expertise in statistics, SQL and modelling in Excel.
- Team Management:
- Experience in building and scaling the product team.
- Experience in leading a team of Business Analysts and/or Product Managers.
- Ability to align teams to ensure collaboration and growth.
- Ability to inspire the team about the product stack the company is building.
- Start-up mindset:
- Encourages engagement, feedback sharing, transparency and inspires developers to produce their best work.
- Comfort with being the hustler to get things done.
- Ability to work in a fast-paced, anti-bureaucratic, albeit highly chaotic environment.
- Qualification:
- MBA/PGDM from Tier 1 B – School
- Experience of working in hyper-growth start-up
- Between 10-15 years of experience in Product development/ management role, out of which at least 2 years as a Product Head.
- Market place and /or Payments expert with strong domain knowledge.
- Prior background in building tech products at scale.
- Proven ability to drive business metrics using technology and product.
- Passion for creating seamless and engaging user experiences.
- Curious about metrics, execution processes, macro trends.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Full Stack Developer - Averlon