Product Manager

Company Name: WINIT (WINIT Mobile Sales Force Automation)

Qualification: Any Graduate

Work Experience: Fresher / 0–1 Year

Job Summary

We are looking for a motivated and detail-oriented Support Executive to join our support team. The role involves assisting customers and internal teams with application-related queries, issue tracking, documentation, and coordination with technical teams for timely resolution.

This position is ideal for fresh graduates who are interested in building a career in IT Application Support / Customer Support and gaining hands-on experience in a software product environment.

Key Responsibilities

• Provide first-level support to customers and internal users for application-related queries and issues.
• Receive, understand, document, and track customer-reported issues and requests.
• Log and update support tickets in tools such as JIRA or other ticketing systems.
• Coordinate with QA, Development, Product, and other internal teams for issue resolution.
• Follow up on reported issues and ensure timely communication and closure.
• Understand application workflows and assist users with basic functional queries.
• Perform basic troubleshooting and identify the nature and priority of reported issues.
• Maintain accurate records of support tickets, issue status, resolutions, and follow-ups.
• Prepare and maintain support reports, trackers, and documentation.
• Assist in release-related activities and communicate relevant updates to customers/users.
• Follow established support processes, SLAs, quality standards, and internal guidelines.
• Assist with Spanish translation of documents, emails, support communications, and basic customer interactions when required.
• Escalate complex technical or functional issues to the appropriate internal teams.
• Maintain professional and effective communication with customers and internal stakeholders.

Skills & Qualifications

• Bachelor’s degree in any discipline; graduates from Computer Science, IT, or related fields will be preferred.
• 0–1 year of experience; freshers are welcome to apply.
• Basic understanding of software applications and IT environments.
• Basic knowledge of SDLC and software support processes is an advantage.
• Familiarity with JIRA, Excel, or ticketing/support tools is an advantage.
• Good analytical and problem-solving skills.
• Strong attention to detail and ability to follow up on issues.
• Excellent verbal and written communication skills.
• Proficiency in Spanish (reading and writing); ability to support translation is preferred.
• Ability to coordinate effectively with customers and cross-functional teams.
• Willingness to learn new applications, processes, and technologies.
• Ability to work in a team-oriented and customer-focused environment.

About WINIT

WINIT is an mSFA technology company with over 25+ years of industry expertise and more than 600 success stories across mobility, digitization, and consulting. Today, WINIT is a leading mSFA provider, trusted by 75+ enterprises globally.

Our state-of-the-art support center provides 24x7 support to customers worldwide. We continuously help organizations improve their efficiency, effectiveness, market reach, brand recognition, distribution and logistics, regulatory compliance, planogram compliance, and other critical business processes through our cutting-edge WINIT mSFA application.

WINIT is committed to enabling customers to become more autonomous through continuous R&D and innovation. Our application incorporates machine learning capabilities, enabling organizations to innovate, achieve sustainable growth, and become more resilient.

At WINIT, we value diversity, continuous learning, and personal and professional growth. Our global team of passionate professionals works together to develop innovative technology solutions that address real-world business challenges.

Experience: 2-5 Years

Location: Gurugram

Mode of Work: Full Time

Domain: Fintech, Stocks – Plus Designation : .NET Developer – Backend

Female Candidate is more preferable.

Key Responsibilities:

· 3-5 years of hands-on experience as a Backend Developer in financial services

· Experience with C#/.NET and OOPS

· Experience with databases such as MSSQL and MongoDB is a plus

· Familiarity with concepts such as microservices, API, TDD, unit testing, and SDLC

· Knowledge of Stock Loan, Collateral margining, Swaps would be a great advantage

· Strong analytical and problem-solving skills, with the ability to think critically

· Strong written and verbal communication skills

· Experience in stakeholder management across both IT and business sectors

Good To Have Skills:

· Bachelor’s/master's degree in computer science, Electronics, Telecom, or related field.

· Azure Developer Associate or Azure AI Engineer Associate certification- Plus

• Configure, optimize, document, and support of the infrastructure components of software products (which are hosted in collocated facilities and cloud services such as AWS)
• Design and build tools and frameworks that support deployment and management and platforms
• Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructures
• Build core functionality of our cloud-based platform product, deliver secure, reliable services and construct third party integrations
• Assist in coaching application developers on proper DevOps techniques for building scalable applications in the microservices paradigm
• Foster collaboration with software product development and architecture teams to ensure releases are delivered with repeatable and auditable processes
• Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restores of different environments
• Work independently across multiple platforms and applications to understand dependencies
• Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments
• Design and architect solutions for existing client-facing applications as they are moved into cloud environments such as AWS
• Competencies
• Full understanding of scripting and automated process management in languages such as Shell, Ruby and/ or Python
• Working Knowledge SCM tools such as Git, GitHub, Bitbucket, etc.
• Working knowledge of Amazon Web Services and related APIs
• Ability to deliver and manage web or cloud-based services
• General familiarity with monitoring tools
• General familiarity with configuration/provisioning tools such as Terraform
• Experience
• Experience working within an Agile type environment
• 4+ years of experience with cloud-based provisioning (Azure, AWS, Google), monitoring, troubleshooting, and related DevOps technologies
• 4+ years of experience with containerization/orchestration technologies like Rancher, Docker and Kubernetes

QA Manager (A) 

 ROLES AND RESPONSIBILITIES: 

·       Conducting manual and automated Mobile and Web testing that is well defined, planned, and executed 

·       Responsible for defining the automation framework (such as TestNG, BDD), creating the framework, and automating the test cases independently 

·       Has experience in GitLab for resource management and Jenkins for build creation and CI/CD 

·       Establishing automation QA strategy and best practices to support continuous development and integration 

·       Estimating, coordinating, directing testing for multiple products/projects 

·       Create clear, detailed, comprehensive, and well-structured test plans and automated test cases 

·       Perform and provide guidance/mentoring on API testing using SOAP UI or POSTMAN toolset 

·       Holding and facilitating automation and test case reviews with Agile team members 

·       Liaise with internal teams (e.g., developers and product managers) across multiple time zones to identify system requirements 

·       Stay up to date with new testing tools and test strategies 

Required Skills & Exp: 

·       8+ Years of Overall Experience in Software testing across different domains 

·       6+ years of automation experience in building and maintaining test automation frameworks within the Agile framework. 

·       Is well-versed with working in an agency environment with strong experience in Automation and Manual testing 

·       Has mandatory extensive exposure of testing Mobile Apps (iOS and Android) including relevant exposure of testing websites using Selenium (for web) and Appium (for mobiles) 

·       Strong knowledge of software QA methodologies, tools, and processes 

·       Has experience testing API’s and building automation test suites 

·       Experience in writing clear, concise, and comprehensive test plans and test cases 

·       Solid knowledge of SQL 

·       Experience working in an Agile/Scrum development process 

·       Experience with performance and/or security testing is a plus 

·       Excellent English, written, and verbal communication skills 

·       Effectively meet deadlines and troubleshoot issues while handling multiple priorities 

·       Strong problem solving and analytical skills with attention to detail 

·       Strong team player, willing to learn, and share experience/mentor with other team members and grow QA talent 

• Handling the return filing of EPF and ESIC with a consultant
• Filing GST Return (3B and GSTR-1)
• Reconciling of sales data and preparing data for GST return (GSTR-1 & 3B)
• Managing revenue booking and its auditing
• Handling GST audit and TDS return filing
• Processing, reconciling and managing payment/refund
• Coordinating with stakeholders such as various internal departments
• Processing and reconciling invoices
• Payroll processing and its controlling and also ensuring statutory compliance while handling the same
• Handling and managing PCS rate payment
• Book-keeping and maintaining financial records and financial statements related to payroll of the company
• Maintaining up-to-date and accurate records of the financial details related to payroll and reporting the same to the management in regular intervals

Desired Candidate Profile

• Graduation in Commerce is a must
• Relevant work experience of 6-7 years in handling payroll (finance)
• E-commerce, retail or manufacturing background is preferred
• Proficiency in Excel
• Good in communication skills and with an eye to detail    

We are looking for a Curriculum Content Developer and Designer for Computer Science (Coding) subject from Grade 1 to 10. The curriculum Designer’s responsibilities include creating detailed, engaging curriculum and quality resources. You should be passionate about learning and aware of how digital technology has reshaped education. You should have excellent technical writing, research, and communication skills. Selected candidate will be responsible for grade wise content outlines, preparing detailed interactive content, examples, assessments, training modules, teachers manual etc.

Job Responsibilities:

• Conduct research and develop quality curricula and learning resources.
• Create stimulating lesson plans and recommend interesting additional resources.
• Develop a range of digital resources to optimize classroom learning.
• Write engaging content that allows learners to meet their learning goals
• Visualize and conceptualize graphics that suit the target audience
• Create high-quality assessment questions for evaluating students’ skills
• Create supplementary teacher and student guides, as well as resource packs.
• Collaborate with other writers, graphic designer, and web designers to create new learning resources.
• Create tests, exams and other formal and informal assessments to gauge the effectiveness of curriculum.

Skills Desired:

• Degree in Education and having excellent knowledge of HTML, CSS, JavaScript, Python, AI, ML, IoT and DBMS.
• Computer Science / IT teaching experience will add advantages
• Master’s degree preferable
• Excellent collaboration, and written and verbal communication skills.
• Willingness to learn new skills
• Strong digital and research skills.
• Strong planning skills, vision, creative intelligence.

Eligibility Criteria:

• Having 1-5 year of experience in similar domain.
• Appropriate educational background (minimum- Graduate in Computer Science /BE /B.Tech in Computer Science)
• Good knowledge in computer programming languages

The ideal candidate will have a passion for technology and software building. Attention to detail and an analytical mind are essential qualities in this role. You will have to works on both technical and design aspects of software projects. A proactive approach to problem-solving as well as a detailed understanding of coding is essential. If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.

• Experience in Microsoft .NET technologies such as .NET Framework, .NET CORE, .NET 5, ASP.NET, ASP.NET CORE, .NET Standard.
• Experience in Designing, Modelling and Development of Database using SQL Server, MySQL, MariaDB, PostgreSQL.
• Working experience of TSQL, SPs, functions, Optimization techniques, Indexes etc.,
• Hand on experience on Creating RIA (Rich Internet Application) with HTML5, CSS, Java script, jQuery, AJAX and Telerik tool kit.
• Strong knowledge of Object-Oriented Design Methodologies and design patterns.
• Deep knowledge in WPF, WCF, LINQ, Multithreading, WebSocket, Asynchronous, Parallel Programming
• Knowledge on Cloud Architecture, Azure, AWS Services, containerization strategy micro services.
• Knowledge on SVN, GIT, markdown, latex is must.
• Hands on experience in Linux or Unix is an added advantage.
• Good to have knowledge on Go, Angular, React.
• Good to have knowledge on CI/CD/CT environment with unit test automation, pipeline-based code deployments etc

• Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Waterfall and Agile methodologies.
• Effective in working independently and collaboratively in teams with excellent written and verbal communication skills.
• Describe and document technical design, specifications of software product features
• Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities.
• Responsible and interfacing with Client/Project Manager, Development, Architecture, QA teams to collect and execute the requirements.
• Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines.

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc
• Ability to perform under pressure.
• Very Good technical & communication skills to be exhibited in all the roles to be performed
• Candidates are expected to be creative and innovative in providing complex enterprise integration solutions to large financial institutions across the Globe.
• Ability to adapt quickly and manage difficult situations while remaining upbeat and positive always.
• Hands-on experience in revamping any existing software into new business effective and user-friendly applications by solving complex technical problems / known issues with new systems.
• Must have functional experience in designing applications to develop integrated solutions for voice & multi-media related applications.

Role : 

• Understand and translate statistics and analytics to address business problems
• Responsible for helping in data preparation and data pull, which is the first step in machine learning
• Should be able to do cut and slice data to extract interesting insights from the data
• Model development for better customer engagement and retention
• Hands on experience in relevant tools like SQL(expert), Excel, R/Python
• Working on strategy development to increase business revenue

Requirements:

• Hands on experience in relevant tools like SQL(expert), Excel, R/Python
• Statistics: Strong knowledge of statistics
• Should able to do data scraping & Data mining
• Be self-driven, and show ability to deliver on ambiguous projects
• An ability and interest in working in a fast-paced, ambiguous and rapidly-changing environment
• Should have worked on Business Projects for an organization, Ex: customer acquisition, Customer retention.

We're urgently looking for a ROR developer to join our highly motivated team.

Experience Required- 1-3years

Skills Required:

• Experience in Rails 5
• Good knowledge of MySQL and PostgreSQL
• Experience with popular libraries and APIs such as jQuery, Bootstrap, Ajax.
• Experience in front-end technologies, such as JavaScript, HTML5, and CSS3 will be highly valued.
• Proficient understanding of code versioning tools like GitHub, SVN.
• Knowledge of CI/CD tools is a plus.
• Deploying and maintaining Multistage, Multitier applications in staging and production environments.
• Client Interaction, Addressing client needs.
• Problem-solving attitude with a passion for technology.
• Team worker who can effectively coordinate and communicate with other teams.
• UI technology experience in REACT a plus.
• Must have good communication skills as the candidate will have to interface with clients.
• Candidate having good knowledge of Shopify.

< Good hike on current salary .
<Friendly environment.

<5 days working.

We are looking for a passionate hands-on technologist who has experience developing Python web applications with Django as a framework and has the expertise to integrate the same with a UI built using Angular JS. Basically someone, who has worked as a Full Stack Python Developer delivering web applications from end-to-end.

You will be working on our revolutionary and niche products developed for the Fintech domain. You will develop new software for web applications, perform research & development of new technologies, integrate with other systems, and maintain and support proposed web applications. All we are looking for is a person who must be a core developer at heart and able to write, review and fix source code and database issues as they arise. You must be : able to accept change in a dynamic environment and be able to adjust priorities, able to think outside the box, pragmatic, able to voice and effectively communicate opinions, great listeners and detail oriented.

Here’s an opportunity for you to be a part of a Fintech venture with completely disruptive visions like robo advisory and more.. Lets go one step further to see if you can fit in!

Responsibilities

• Write effective, scalable code
• Develop back-end components using REST API to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solution
• Assess and prioritized feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements

• 2-3 years Work experience as a Full Stack Python Developer
• Expertise in Django and Angularjs
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field