Product Manager

Job Description:

Job Title: Client Success Executive (FEMALE)

Job Summary:

A Customer Success Executive is responsible for ensuring that International & Domestics Clients have a positive experience with a company’s product or services, from onboarding through ongoing support and retention. This role focuses on building strong relationships, helping clients achieve their goals, and maximizing their satisfaction and loyalty.

Key Responsibilities:

· Assist with new International & Domestic Client onboarding and documentation, ensuring a smooth introduction to our services.

· Serve as the primary point of contact for client queries, providing timely and accurate support.

· Handle client inquiries, complaints, and special requests with a solutions-focused approach.

· Track customer satisfaction metrics and contribute to strategies for improving customer experience and retention.

· Build and maintain strong relationships with customers, understanding their business needs and proactively addressing challenges.

Requirements:

· 1-3 years of experience in customer success, client servicing, or account management (preferably in travel, luxury, or service-based industries).

· Excellent verbal and written communication skills in English; additional languages are a plus.

· Familiarity with CRM systems and support ticketing tools.

Shifts:

· Day Shift: 11 am – 9 pm

6 Days Working

Rotational Week-Off

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Sr. Talent Acquisition Specialist

Experience Level: 2 + Years

Location: Bangalore, Karnataka (On-site).

Job Overview:

We are seeking an experienced and dynamic Sr. Talent Acquisition Specialist to join our team. As a Sr. Talent Acquisition Specialist, you will play a critical role in driving our talent acquisition strategy and ensuring we attract and hire top-tier talent to support our company's growth and objectives.

Responsibilities:

• Develop and execute comprehensive talent acquisition strategies aligned with the company's goals and objectives.

• Utilize various channels and platforms to proactively source, engage and build a robust pipeline of qualified candidates for current and future hiring needs.

• Conduct thorough screening and assessment of candidates to ensure alignment with job requirements, cultural fit and potential for long-term success within the organization.

• Coordinate and facilitate interviews, ensuring a positive candidate experience while effectively evaluating candidates' skills, qualifications and potential.

• Collaborate with hiring managers to develop competitive and compelling offers, negotiate terms and facilitate the offer acceptance process.

• Contribute to employer branding initiatives and recruitment marketing efforts to enhance the company's reputation as an employer of choice and attract top talent.

• Provide regular reports and insights to the supervisor, identifying areas for improvement and optimization

• Stay abreast of industry trends, best practices and innovative recruitment strategies and continuously seek opportunities to enhance and optimize the talent acquisition process.

• Build strong partnerships and collaborate effectively with internal stakeholders, including hiring managers, HR colleagues and leadership, to ensure alignment and success in talent acquisition efforts.

Requirements:

• Bachelor's degree in Human Resources, Business Administration or a related field.

• 2+ years of progressive experience in talent acquisition, with a focus on full-cycle recruitment, preferably in a fast-paced and dynamic environment.

• Proven track record of successfully sourcing, attracting and hiring top-tier talent across various functions and levels.

• Strong understanding of recruitment best practices, talent acquisition trends and employment laws and regulations.

• Exceptional communication, interpersonal and relationship-building skills, with the ability to effectively engage and influence stakeholders at all levels.

• High level of professionalism, integrity and discretion, with a commitment to upholding confidentiality and ethical standards.

• Demonstrated ability to thrive in a collaborative team environment while also being able to work autonomously and drive results independently.

ABOUT US

Learners Point Academy is one of Dubai's leading training institutes. With technology and automation transforming industries and creating new job opportunities, we aim for the evolution of professional training education in the MENA region. Guided by a strong purpose and desire, we help professionals unlock their true potential.

Job Description

Designation: International Voice Process UAE

Department: - Customer Care Executive

Location: Bangalore (Onsite)

Employment Type: Full-Time

Experience : 0-2 years

Shift Timings: Day Shift

About the Role

We are looking for driven, energetic, and results-oriented International voice process Associates to join our Team. This role focuses on re-engaging inactive leads, dormant learners, and past enquiries, converting them into successful enrollments for our Professional Training Programs

Certification programs.

If you enjoy meaningful customer conversations, understand buyer psychology, and thrive in a performance-driven sales environment, this role is ideal for you.

Interview Venue Adress: 3rd Floor, No. 460/454, Marathahalli - Sarjapur Outer Ring Rd, Teacher's Colony, Jakkasandra, 1st Block Koramangala, HSR Layout 5th Sector, Bengaluru, Karnataka 560034 Silk Board Service round Land Mark Blue Dart office

Carry updated CV walk -interview

Contact : M Partha Sarathy

Key Responsibilities

• Contact inactive leads through calls, Whats App, and emails to re-initiate interest.
• Re-engage past enquiries and dormant leads with relevant program offerings.
• Effectively pitch upskilling and certification programs based on customer needs.
• Maintain strong follow-ups and ensure high-quality closures.

CRM & Process Management

• Update CRM systems accurately with lead stages, notes, and follow-up actions.
• Maintain data hygiene and follow internal sales processes and compliance guidelines.

Required Skills & Qualifications

• Bachelor’s degree preferred (any discipline).
• 0–2 years of experience in inside sales, EdTech sales, tele-sales, or customer acquisition (preferred).
• Excellent communication skills – English mandatory
• Strong objection handling and persuasion skills.
• High persistence, resilience, and positive mindset.
• Target-driven, self-motivated, and disciplined.
• Comfortable working in a fast-paced, high-performance sales environment.
• Working knowledge of CRM tools is an added advantage.

Key Competencies

• Consultative selling
• Active listening
• Strong persuasion & influence
• Time management & discipline
• Customer psychology understanding
• Ability to create urgency without being pushy
• High resilience and self-motivation

Why Join Our Reactivation Team?

• Attractive fixed salary + high monthly incentives
• Performance-based earning potential with uncapped incentives
• Structured sales training & product enablement
• Exposure to high-quality warm leads
• Fast-track career growth in sales & leadership
• High-energy, collaborative sales culture

Who Should Apply?

If you are passionate about consultative selling, enjoy solving learner challenges, and thrive in target-driven roles, we’d love to hear from you.

Job Title: UAE Career Programme Counsellor – Working Professionals (Ed Tech)

Location: Bangalore (Onsite)

Work Model: On-site – 6 Days Working

Working Days: Monday to Saturday OR Sunday to Friday (as decided by Hiring Manager)

Industry: Ed Tech / Professional Training / Corporate Education

Experience: 1-3 years

About Us – Learners Point

Learners Point is a leading global EdTech and corporate training organization, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.

We specialise in professional certifications, corporate upskilling programs, and career transformation solutions for working professionals and enterprises. With 500+ enterprise clients and 100,000+ learners globally, Learners Point is a trusted name in career development and professional education.

Role Overview

We are hiring UAE Career Programme Counsellors to counsel working professionals interested in career advancement, professional certifications, and international career growth opportunities.

This role involves handling high-quality inbound leads (generated by marketing), delivering consultative career counselling, and driving enrollments through ethical and solution-driven guidance.

The ideal candidate should have excellent communication skills, strong counselling expertise, high empathy, and a consultative selling mindset.

Key Responsibilities

1. Career Counselling & Student Engagement

• Provide in-depth career counselling to working professionals for UAE-focused certification and professional programs.
• Understand career goals, current profiles, experience levels, and aspirations.
• Recommend right-fit programs aligned with professional growth and international career objectives.
•  

2. Lead Handling & Conversion (Inbound Leads)

• Handle high-quality leads generated by marketing campaigns (No cold calling).
• Conduct structured counselling sessions via phone, video calls, and in-person meetings.
• Maintain high lead-to-enrollment conversion ratios.

3. Communication & Relationship Building

• Build strong rapport and trust with working professionals.
• Demonstrate exceptional communication, listening, and persuasion skills.
• Deliver professional presentations and career guidance sessions.

4. Program Explanation & Guidance

• Explain program features, curriculum, benefits, certification value, and career outcomes.
• Clearly articulate ROI, international recognition, and career progression benefits.
• Address queries, objections, and concerns professionally and empathetically.

5. Process Management & Follow-ups

• Ensure timely follow-ups, documentation, enrollment processing, and on boarding coordination.
• Maintain accurate CRM updates and lead tracking.

Key Skills & Competencies

• Strong Career Counselling & Student Engagement Skills
• Excellent Communication & Interpersonal Skills
• High empathy, listening, and consultative approach
• Target-driven mindset with ethical counselling standards
• CRM & Lead Management Tools exposure

Preferred Candidate Profile

• 2 – 6 years of experience as a Career Counsellor / Academic Counsellor / Programme Counsellor / Education Consultant / Inside Sales (Ed Tech).
• Experience in counselling working professionals preferred.
• Exposure to international programs / UAE market / professional certifications is a strong advantage.
• Strong English communication skills (verbal & written).

Work Conditions

• Work Location: Bangalore (Onsite)
• Work Days: 6 Days (Monday–Saturday OR Sunday–Friday) Decided by Hiring Manager
• Shift Timings: As per UAE market working hours (day shift )

Compensation & Benefits

• Attractive Fixed Salary + Performance Incentives
• Career growth in a global EdTech organisation
• International exposure to UAE & Middle East professional education markets

      Interview Process :

  1 . Virtual Discussion

  2  Face-to-face discussions ( Assignment round )

 3  HR Discussion

Thanks & Regards

HR Team

Learners Point Academy

Looking for a dynamic Sales Executive to join our fast-growing SaaS startup. You'll drive new business through telesales and field visits, manage client relationships, and help shape our go-to-market strategy. Ideal for someone who thrives in a startup environment — wearing multiple hats, moving fast, and taking ownership. If you're hungry to grow with a company from the ground up, this is your opportunity.

Responsibilities and Duties

• To Lead and execute the whole of the procurement function or in parts for Commercial Interiors category as per company norms
• Responsible for purchase decisions that impact cost of purchase, quality of purchase and timeliness of delivery etc of the purchase in relation to commercial interiors
• Implement Industry best practices for Purchase / Procurement by implementing Processes including automation of purchase processes, creating and revising existing procedures and formats used for purchase, updating the database and enhancing vendor connect
• To ensure internal customer delight by timely processing of quotes received from the site / vendors, evaluation of vendors in the line of priority for cost/quality/delivery/process compliance etc, management of payment cycles, inventory management and implementing effective mechanisms in purchase management
• Managing team of procurement executives or offices and freshers wherever applicable to deliver the team objectives by managing team interactions effectively and in collaborative manner . Equally so to manage individual contributor role in procurement function
• Responsible for periodic purchase related MIS and relevant daily, weekly and monthly reports to the management

We are looking for an RPA Developer to join our team.

Requirements

Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.

Proven experience (4 years) as an RPA Developer.

Strong experience with RPA tool such as UiPath, Automation Anywhere, or Blue Prism.

Proficiency in programming languages such as C#, Python, Java, or VBScript.

Familiarity with process analysis, design, and improvement.

Excellent problem-solving skills and attention to detail.

Strong communication and collaboration skills to work effectively within cross-functional teams.

Knowledge of software development best practices and methodologies.

Good understanding of .Net technology stack and Excel Macros.

Experience in Design, Development, Test and Support in line with client needs and architectural requirements.

Hands-on experience in Automating Web interfaces, desktop application interfaces, Citrix interfaces, API, Building Custom codes and Mainframes.

Understanding client requirements and preparing required documents (PDD, SDD, BRD...)

Roles and Responsibilities

Collaborate with business analysts, process owners, and project managers to gather requirements and understand business processes for automation.

Design, develop, test, and deploy RPA solutions using industry-standard RPA tools such as UiPath, Automation Anywhere, or Blue Prism.

Analyze, optimize, and document existing business processes for automation feasibility and improvement opportunities.

Develop automation workflows, scripts, and routines that are efficient, reliable, and maintainable.

Implement error handling and exception handling mechanisms to ensure the robustness of automation solutions.

Collaborate with QA teams to ensure the quality of the developed automation solutions.

Provide technical support and troubleshooting for deployed automation solutions.

Kindly Check the Roles and Responsibilities of the US IT Recruiter

• Responsible for handling IT requirements from US-based clients.
• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
• Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.
• Must be having the capability to work with a team or individually.
• Maintain close contact with candidates/Vendors/ recruiters/offshore team.
• Publish progress reports to management every week.