Assist Head in design of compensation packages in align with the company’s strategic plan |
Prepare, coordinate for manpower & pay budgets, track of wage cost |
Ensure compliance of all reward practice (internal & external) |
Draft job descriptions, ensure job mapping and job analyses and classifications |
Conduct/ participate salary survey, hiring data analysis and market research for benchmarks & result analysis for appraisal decisions |
Ensure the complete employee data availability, timely updation & accuracy in HR system |
Review of salary revisions as per the benchmark/ parity for retentions |

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ABOUT THE JOB:
Job Title: Customer Success Executive
Location: Bangalore, Chennai
Job Type: Full-time
Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]
Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.
COMPANY DESCRIPTION:
At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.
WEBSITE: https://www.greatify.ai/
JOB DESCRIPTION:
As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.
KEY RESPONSIBILITIES:
● Guide new clients through the initial setup and product adoption process.
● Support clients specifically in onboarding and adoption of ERP modules within our platform.
● Ensure a smooth transition from the sales team to customer success.
● Conduct onboarding sessions or training workshops.
● Serve as the primary point of contact for assigned customers.
● Build strong relationships to foster loyalty and long-term engagement.
● Educate customers on features, best practices, and new updates.
● Act as a bridge between product development and the customer.
● Monitor customer usage metrics to identify risks or opportunities.
● Proactively reach out if usage drops or engagement declines.
● Troubleshoot issues or escalate them to technical support.
● Gather feedback and insights from customers and relay them to internal teams.
● Influence product roadmap and service improvements.
● Advocate for the customer internally.
KEY SKILLS:
● Excellent communication & interpersonal skills
● Strong problem-solving and critical thinking
● Empathy and customer-centric mindset
● Project management and organizational abilities
● Preferred Language: English, Kannada & Hindi
● Familiarity with CRM tools
● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.
● Basic data analysis and reporting skills.
Join us at Greatify.ai and make a lasting impact on the Edtech Industry.
- This role sits within the project management vertical of the organization. It will support the project delivery and execution of project tasks related to clients and is expected to bring an understanding of the importance of data in value creation and process efficiency, alongside demonstrated success working as part of a team.
- Assumes responsibility for maintaining documentary support of projects and delivery of assigned project tasks. Supports ongoing administrative and compliance activities in the team, identifying issues and proposing solutions.
- The position is very hands-on and requires an energetic self-starter and innovative team player, comfortable with an agile way of project delivery. Willingness to undertake varied tasks, apply thought processes to data management and process improvement, share ideas, and work resolution of issues with customers and internal teams.
- This role must develop strong working relationships with the development team for product support.
RESPONSIBILITIES
- Execute the delivery of customer project tasks, processes, and solutions, especially within the SAP IAM/ASPM platform, including maintaining a project office and status reporting using MS office & internal project management tools up to intermediate skill level with MS Excel, PowerPoint, and MS Word
- Utilize Excel and database skills to execute project tasks involving data mining and normalization for agile delivery
- Demonstrate technical aptitude to execute project activities
- Provide resolution to client’s support tickets through customer interaction and communication
- Interact with customers through defined communication channels for any information
- Create and edit customer Power BI reports as per the client’s business needs
- Support development of training material as per the requirements
- Testing AsInt’s applications with the support of the development team
- Document management and versioning for up-to-date documentation
- Have the desire and ability to work in a fast-paced agile project delivery environment
EXPERIENCE :
- 2 to 5 years of strong project management experience, preferably in SAP product implementation.
- BE or B. Tech degree with a minimum of 2 years of professional project delivery experience
- Advanced Excel skills for data mining and normalization. Must be able to write excel formulas and VBA Macros, create graphs and visualizations
- Power BI intermediate level proficiency – Create basic visualization as an end user
- MS Access for data management
- Excellent communication (Good Verbal, Written, and Presentation) and soft skills for client interaction
- Basic SQL query
- Application Testing from an end user perspective to create test scenarios
- Working in Agile Methodology
GOOD TO HAVE
- SAP Intelligent Asset Management product basic hands-on as an end-user
- Basic Asset Management understanding


• Experience in WooCommerce Development and payment gateway integration
• Experience in WordPress Theme Customization & Development
• Experience in WordPress Plugin Customization & Development
• Must have hands-on experience with Elementor Theme
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Strong understanding of PHP back-end development.
• Troubleshooting and error-solving attitude.
• Excellent written and verbal communication skills.
Greeting from Uplogic Technologies Pvt Ltd!!!
We are looking for a dynamic and organized professional to our team in Madurai Branch who are excel in everything he or she do and interested in learn and grow along with Uplogic Team and enhance their hands in the development of Organization. If you are interested share your updated profile.
Experience: 1 to 5 year
Designation: Jr. BDE/Sr. BDE
Job Location: Madurai
- Should have strong experience in software sales processes
- Must have experience in Business Analysis and Business Planning
- Should be responsible for generating New leads and business
- Must be excellent knowledge in Sales Presentation
- Experience in Documentation and proposals is good to have
- Exposure in App Marketing globally is added advantage
- Should have strong communication skill both nationally and internationally
- Excellent in risk taking and Decision making
And it's highly appreciated if you can refer any of your friends, whose profile is suitable for the same.
We strongly believe kids learn best through guided exploration and apt story narration. Working on hands-on activities or games, solving simple case studies in small groups of like-minded peers will help them connect the dots. Our live lessons are designed keeping in my mind, kids are the prime focus and the teacher is just the facilitator.
Our lessons guide the kids in solving real-world problems through learning and exploring new
concepts through inter-activities and games. Both are the key components of the lesson experience.
The games we design are not generic, but they fit into the lesson design. And, we also create
activities/games to simulate group learning where kids can form groups or compete against each other in the live class experience. For us, fun in game design means learners engagement, doing hands-on activities to help kids learn a concept, compete among their peer group and apply them to solve real-world problems.
Expectations
● Closely working with curriculum design team to create fun and effective learning games
● Create the necessary design assets that would be part of game design
● Understanding the pulse of the kids to define what is the best game experience as per their
age group
● Analyze user feedback (kids, teachers, curriculum designers) to improve game design
● Design the game mechanics and user interface of each game
Requirements
● Converting rough storyboards into functional simulations using Construct or build something
from scratch on any game engines (Phaser, Cocos, or any Html game engines - 2 D)
● Should know how to communicate requirements to tech, if need be
● Should have a demonstrable game-design portfolio
● Can single-handedly handle end-to-end game design for our ed-tech platform
● An eye for detail and highly engaging gameplay experiences
● A believer in great end-user experience
● Understands game mechanics, game play fundamentals and uses them to drive behavioral
change and motivate kids to have fun while learning
Brownie Points
● Experience in designing games for kids / Ed-tech platforms
● Good with Javascript or Typescript, html5
● Developed and published games on the Web, Google Play Store, Apple App Store, or else
where
● Understanding industry best practices
No of Vacancies: Multiple
- 4+ Years of Automation Testing experience with Selenium and Java
- Familiar with object-oriented principles & SDLC process
- Experience with frameworks like TestNG and Appium
- Experience in UI automation testing
- Experience with API usage
- Hands-on experience on tools like Eclipse etc
- Hands-on experience on version control systems
- Excellent communication skills
Plese answer all the questeions, else profile would not be considered.
- Cross-functional coordination of digital marketing programs.
- Ability to convey the power of the company platform, by defining customer lifecycle journeys and assets to facilitate program execution.
- Engage our customers in a human, meaningful, and value-driven manner. Define and execute customer lifecycle adoption and engagement programs in accordance with digital strategy and execution plan.
- Leverage engagement capabilities to reach thousands of customers based on targeted, segmented approaches.
- Monitor and report on metrics associated with program execution.
- Ability to leverage data and analytics to expand and optimize programs.
- Accountability for adoption, renewal, and churn improvement goals.
Requirements
- 4+ years of industry experience; 2+ years in a related domain. Experience in successful multi-channel enterprise SaaS digital engagement and adoption programs is a strong plus.
- Bachelor’s degree; advanced degree in a business, marketing or technical field preferred.
- Demonstrate being data-driven: continuously test, measure, and improve programs and tactics.
- Possess expertise in the use of various content types and engagement methods, such as video, chat, social media, mobile, email to execute digital programs.
- Knowledge of Google Analytics / Gainsight / Marketo / Optimizely / Pendo / Salesforce / Tableau, etc. to get the data and insights you need to successfully design, execute and monitor programs.
- Prior experience as a customer lifecycle marketer, growth product manager/marketer, product marketing manager, or digital customer success manager.
- Excellent communication - verbal and written.
- Display effective leadership skills, team collaboration, and executive presentation skills
Role Description:
- Design, build, and maintain applications using Node.JS
- Hands-on working on various Azure PAAS services.
- Good problem solving abilities along with strong understanding of Data structures, various design patterns & algorithms.
- Enhance existing services and applications to increase availability, reliability, and scalability in a microservices environment
- Work across the engineering team to build new features and services at scale
- Improve engineering tooling, process, and standards to enable faster, more consistent, more reliable, and highly repeatable application delivery
- Remain engaged with latest technology trends and understand operational challenges to continually evolve application delivery processes and platform components
- Support platform technology decisions based on performance metrics and operational SLAs
- Provide guidance and best practices around security for applications and platform infrastructure
Qualifications:
- 3+ years software development experience using Node.JS
- Must have experience & understanding of working on Azure PAAS services.
- Strong understanding of Azure PAAS services like Services, Service Bus, etc.
- Exposure/understanding of JavaScript frameworks like Angular.JS/React.JS is added advantage.
- Experience with database and cloud technologies
- Understand the benefits of microservices, but also understand the challenges they bring and current trends on how to address those challenges
- Strong written and verbal communication skills
- BS degree in Computer Science or equivalent, Master’s degree preferred.
Responsibilities for Data Architect
- Research and properly evaluate sources of information to determine possible limitations in reliability or usability
- Apply sampling techniques to effectively determine and define ideal categories to be questioned
- Compare and analyze provided statistical information to identify patterns, relationships and problems
- Define and utilize statistical methods to solve industry-specific problems in varying fields, such as economics and engineering
- Prepare detailed reports for management and other departments by analyzing and interpreting data
- Train assistants and other members of the team how to properly organize findings and read data collected
- Design computer code using various languages to improve and update software and applications
- Refer to previous instances and findings to determine the ideal method for gathering data




