Sr. Manager HR - Compensation & Benefits

1  Customer Styling:

Assist customers in selecting outfits that align with their personal style, body type, and needs  

Offer suggestions on trends, colors, patterns, and accessories to create a cohesive look

2  Product Knowledge:

Maintain in-depth knowledge of the store's inventory, including new arrivals and current promotions  

o  Be well-versed in fabrics, garment care, and styling options for different pieces  

3.    Visual Merchandising:

o   Ensure the store's presentation aligns with current trends and seasonal themes  o      Work with the team to create visually appealing displays that attract and inspire customers  

4.    Customer Relationship Management:

o   Build lasting relationships with customers, understanding their style preferences for future recommendations  

o   Follow up with regulars on upcoming launches or promotions that may interest them  

5.    Sales Goals:

o   Drive sales by creating a seamless shopping experience and encouraging addons or complete looks  

     Meet personal and store sales targets by promoting items effectively  

About The Role

We are looking for a Customer Support Executive adept at delivering exceptional customer service and facilitating seamless access to Eclat products (RemoteXs and MyLOFT) through various channels such as chat, email, and calls. The idealcandidate should possess robust communication skills, collaborate effectively within a team, and exude a positive attitude.

We are seeking an individual with a passion for assisting others, coupled with creativity, energy, and a high level of motivation. The successful candidate will be dedicated to resolving customer issues and actively contributing to programs to enhance the overall customer experience. The primary objective of this role is to address and resolve issues that impact our customers.

What Describes You Best

● Bachelor of Engineering (preferred IT - CE background)

● 0-2 Years of prior experience in Customer Support Service

Skills

● Good written and oral communication skills

● Excellent customer handling skills

● Experience with ticketing tools like Freshdesk,Zendesk

● Corporate emailing and documentationknowledge

● Knowledge of Excel, Word, and PowerPoint

● Experience in creating FAQs and building a knowledge base

What will you Own?

As a Customer Support Executive, your key responsibilities will be to promptly respond to customer queries via tickets and chat, closing tickets with proper and timely follow-ups.

Responsible for proactively contributing to the enhancement of customer satisfaction by implementing strategies and initiatives aimed at improving CSAT (Customer Satisfaction) score.

Meet SLAs for all raised tickets, create a knowledge base for recurring issues, promptly report technical issues to relevant teams, and maintain high-quality responses for each handled ticket.

Why Join Us

● Be a part of our growth story as we aim to take a leadership position in international markets.

● Opportunity to manage and lead global teams and channel partner networks.

● Join technology innovators who believe in solving world-scale challenges to drive global knowledge-sharing.

● Healthy work/life balance offering well-being initiatives, parental leave, career development assistance, required work infrastructure support.

We are a health-tech company looking for smart iOS developer with atleast 2 years of experience. The roles and responsibilities will include –

Key Skills:
Core data – database; core animation; sql lite; swift 5.1; architecture - mvc/ mvvm

Technology

1. Primary Skills: Swift(4 and above)
2. iOS Tools: Xcode, source control(git, Bitbucket), JIRA 
3. Framework: Excellent with MapKit, Core location, Offline data storage (CoreData, Realm, SQLite ), Networking(Url Session, Almofire), Graphs, XCtest, UI, and Foundation frameworks
4. Good to have: Objective C, Any other cross-platform technologies

 
Responsibilities

1. Must have hands-on experience with maps and should understand the basics of GIS.
2. Should understand data visualization techniques on a map.
3. Understand requirements around functionality and translate those requirements into elegant functional solutions.
4. Working along with the other developers to create and maintain a robust framework to support the app's concept, design, build, deploy and test.
5. Excellent debugging and optimization skills.
6. Should understand app deployment process, preferred to have released applications on iTunes before.
7. Should understand iOS design patterns.
8. Should be familiar with the concepts of localization and multilingual support.
9. Keep up to date on the latest industry trends in mobile technologies.
10. Good communication skills to explain technologies and solutions to technical and non-technical stakeholders.

We are looking for an experienced, passionate and motivated Sales Executive to join our sales team! As our Sales Executive, your main responsibility will be to drive our business success by implementing a strong and sustainable sales strategy.

Location For- Panchkula/Chandigarh ,Ahmedabad,Jaipur/Udaipur,Lucknow/Kanpur,Indore/Raipur,Ranchi,Bombay,Pune/Nagpur,Kolkata,Bhubaneshwar,Guwahati,Bangalore,Cochin,Chennai,Vijaywada,Hyderabad