SEO Intern

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

Job Description:

• Design and architect highly scalable web services applications
• Develop and maintain all server-side network components
• Collaborate with front-end developers on the integration of elements Architect
• Content Management Solution and scalable API platform
• Design back-end services for various business processes
• Partner with third-party technology services and make strategic inputs.
• Develop high-performance applications by writing testable, reusable, and efficient code
• Create workflows and solutions involving search, recommendations, rights
• management, monetization, identity management, SSO, authorization, authentication, etc.
• Work with large datasets and optimize server-side performance
• Implement effective security protocols, data protection measures, and storage
• solutions

Requirements

• 4-7 years of Knowledge of Node.js and ReactJS frameworks
• Experience in creating and maintaining efficient NoSQl databases GRPC and Json Elasticsearch
• Experience in AWS environment, cloud deployments and lambda
• DevOps and web security
• API development and deployment
• Unit and integration testing

Fi is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment options.

What this role is about :

We are looking for interns who possess a passion for pushing technology to the limits and finding creative solutions that make an impact for our users. As part of the product management team, you will work closely with user research and cross-functional teams to identify product insights, create the product vision, drive development and continuously iterate.

What we look for:

- Ability to work cross-functionally in a highly collaborative but fast, changing and ambiguous environment

- Understanding of the consumer through research, and market data and with focus on the consumer during product development

- Spark that separates you from the rest

- Ability to think out of the box and on your feet

- Passion for consumer-facing high-quality products.

- Ability to understand and evaluate complex engineering systems and suggest creative solutions by collaborating closely with engineering

- Exposure to product design with some experience in creating wireframes, storyboards, user flows and process flows 

- Strong business acumen

You should apply if:

- You are a graduate in Engineering or a related subject

- You have some experience in product related internships

- You're passionate about building the best possible user experience

- You have some exposure to Figma or Sketch and software development

- You're passionate about sharing your knowledge and collaborating across teams

- You are comfortable with ambiguity and have the skill to transform broad ideas into action plans

- You have empathy towards users and colleagues, are creative and excited by ideating/ building

- You seek high ownership, independent environments and feedback oriented cultures

What You’ll Gain:

-Hands-on experience in defining product strategy and executing features in a fast-paced fintech startup.

-Exposure to the end-to-end product lifecycle, from ideation and research to execution and launch.

-Opportunity to work closely with cross-functional teams, including engineering, design, and marketing.

-Mentorship from experienced product managers to sharpen your analytical and problem-solving skills.

-A deeper understanding of user behavior, data-driven decision-making, and fintech industry trends.

-Potential opportunity for a full-time role based on performance.

Since their launch in 2020, they have grown 70-80% MoM just by delivering a strong product experience. It is rated 4.7/5 by consumers across Bangalore, and adopted by hundreds of doctors. 

They have been backed by marquee investors. And the overall team is now 100+

About the role

• This role is for an engineering manager/leader who has been leading teams and building products in larger scale startups, serving millions of monthly users. And is ready to upgrade their role from being an engineering manager to playing the engineering head of the company.

• Work closely with the founders and other leaders in the company to build a strong product and business- collaborating to create innovative products that will help define the future of healthcare.

• Build a strong engineering team and processes that enhance their performance and the overall organization.

• Pick the right architecture and tools for building a high performance, robust and scalable engineering platform , in a cost-effective way

Must have

• Has been an experienced Engineering Manager, or Senior Engineering Manager (8 to 10+ years of experience), across at least 1 scaled mobile-first B2C tech startup with paid transactions.

• Strong experience with mobile development: iOS, Android and/or React Native. Not just coding, but also leading mobile-based engineering teams.

• Strong understanding of devops and backend systems needed for scaling. 

• Has led engineering teams that launched products from idea to launch (0 to 1), and launch to scale (1 to 10)

• Has led teams of 10-15+ engineers.

• Comfort in an early stage environment.

• Strong communication and leadership ability- especially in the current remote environment.

• Has built teams from scratch, and been through the ups and downs of building startups and products.

• A passion for building impactful products.

• Strong developer, still codes, and can give the best in their team a run for their money! Is pretty much a full-stack engineer.

• 8-10+ years of experience

Nice to have

• Has founded their own company.

• Built products for healthcare, logistics and/or IoT devices

• Builds things outside of their full-time role- can be through writing, sharing, teaching, building, contributing, etc

Who we are?

Cybrilla is a financial infrastructure company. We are building the front-end applications & APIs from the ground up to support a variety of use cases and enable a superior digital experience for different user personas. Cybrilla's current focus is to build the underlying operating system for mutual funds.

AMCs / Fintech startups / Wealth management businesses can choose the product that works best for them to enable an awesome experience for their customers and internal stakeholders.

About the Product 

Fintech Primitives(FP) is an API platform that provides solutions to the problem statements of the Indian Mutual Fund domain. The APIs handle domain, regulatory, and technical complexities to enable customers to build different use cases in a short time. Check here to know what our customers are building using FP APIs.

Job Description 

Your Role - 

• Responsible for providing technical solutions to existing and prospective Fintech and Enterprise customers throughout the implementation stage of the onboarding cycle. 
• Ensure new customers are onboarded with the right mix of products. Existing customers can design their product using an appropriate mix of FP products.
• You will become an SME for all products and assets of Cybrilla and collaborate with the product team to improve the product better. 
• Guide and train clients or partners to help them understand product technical capabilities to add business value. 
• Perform R&D with third parties APIs or other products to guide the product team to improve products for better client experience.
• Participate in Product demos and seek clarifications, test features released by the product team from clients lens. 
• Willing to debug and troubleshoot advanced technical issues and help internal teams whenever required. 
• Willing to think outside the box, prototype solutions if possible and present it to teams internally that could be taken up as product enhancements.

Your Skills and Experience 

Must have skills -  

• At Least 4+ years of experience in backend engineering / solutions engineering. 
• Strong understanding Javascript, API (Strong skills).
• Database technologies MySQL.
• Significant experience in client facing roles.

Good to have skills - 

• Experience in automation is welcomed. 
• Any experience in data migration activity is welcomed.
• Have worked on ETL projects.

What’s in it for you?

• Opportunity to work on a growing product that solves unique digital use cases for the Indian wealth management industry.
• Flexible work options.
• Opportunity to solve deep domain and technology problems, for very large enterprises.
• Opportunity to work with the best brains in fintech.
• Increasing your geek quotient, by attending meetups and conferences. Yes we dig that stuff.
• Grow exponentially by working in small and transparent teams.
• Who says you can’t make friends at work, we do! Get to know more about your team and the work.

• B.Tech/B.E(Computer Science/Information Technology) and 4+ years of software development experience
• Strong experience in Python
• Strong problem-solving skills, Computer science fundamentals, Data structures, and Algorithms
• Knowledge of Databases such as SQL and Nosql

Desired Candidate Profile:

• The ideal candidate will have a strong mix of relationship management, strong analytical, business and technical skills.
• 6-10 years of overall delivery related (pre-sales, solutioning, delivery management or customer account management) experience preferably in the Cybersecurity/SaaS/hi-tech products.
• 2+ years experience in customer facing roles with customers in US/Europe/ME geographies.
• Ability to internalize the product offerings and can discuss solutions, benefits and trade-offs with the customers.
• Ability to build, maintain and leverage strong relationships with Business and Technology Decision Makers within each customer to influence solution adoption, create strong support for new opportunities and to secure their willingness to advocate on our products.
• Ability to multitask in a dynamic, fast paced environment
• Experienced at account management & growth through farming.
• Experienced at leading presentations and discussions with customer’s senior management teams
• Highly energetic, with a passion for helping customers achieve expected business outcomes

Qualifications:

1. Bachelors degree from Top institutes. MBA preferred
2. Excellent organization and project management capability
3. Excellent communications skills, both in written and verbal communications, with the ability to deliver effective presentations, group facilitation and one-on-one consultation is a must
4. Self started, self motivated, flexible and results driven
5. Experience using CRM tools

Preferred knowledge/skills:

1. Experience in Cybersecurity and understanding of network fundamentals. Good understanding of IT and Network Security fundamentals such as Firewalls, Proxies, and Web Security Gateways.
2. Experience working/leading teams in customer success functions for SaaS products.
3. Experience with Product Delivery Lifecycle