UX Designer

About MyOperator

MyOperator is a Business AI Operator platform that enables businesses, teams, and AI agents to work together seamlessly for customer operations such as Sales, Support, Escalations, Feedback, and Refund processes. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows including voice bots, WhatsApp automation, and intelligent call routing.

We are building for reliability, speed, and impact. MyOperator values ownership, critical thinking, and execution. This is a high-expectation, high-learning environment where engineers are empowered to solve complex problems and build systems that directly affect customer outcomes.

Role Overview

We are looking for a skilled and proactive Site Reliability Engineer (SRE) to take end-to-end ownership of production reliability, observability, and performance engineering across MyOperator’s AI-powered communication infrastructure.

This role is not operational-only — it requires strong system design thinking, deep troubleshooting ability, and a production ownership mindset. You will define reliability standards, build observability frameworks, lead incident response, and drive SLO-based engineering practices across distributed AWS and Kubernetes environments.

Key Responsibilities

• Own production reliability, uptime, latency, and error budgets across critical services.
• Design and manage production-grade monitoring using Grafana, VictoriaMetrics (Prometheus), and PromQl, AWS CloudWatch.
• Define and enforce SLIs, SLOs, and SLA thresholds for AI communication systems (voice bots, WhatsApp APIs, call routing).
• Build real-time operational dashboards for incident response, capacity planning, and leadership visibility.
• Implement end-to-end distributed tracing using OpenTelemetry (OTEL Collector).
• Design and maintain centralized logging with strong correlation between logs, metrics, and traces.
• Create SLO-based alerting systems with minimal noise and fast incident detection.
• Lead incident response lifecycle: alert triage, mitigation, RCA documentation, and preventive improvements.
• Drive MTTR reduction through structured monitoring, automation, and reliability engineering practices.
• Monitor and troubleshoot AWS EKS (Kubernetes) production workloads.
• Instrument and monitor LLM API integrations, AI inference pipelines, and messaging systems.
• Analyze logs using OpenSearch / ELK for anomaly detection and root cause identification.
• Automate operational workflows using Python or Bash to eliminate manual toil.
• Drive performance optimization, scalability improvements, and capacity planning.
• Collaborate with engineering teams to instrument new services from day one.

Required Skills & Qualifications

• 3–6 years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles.
• Hands-on experience with:
• VictoriaMetrics / Prometheus (time-series monitoring)
• Grafana dashboards and visualization
• PromQL for writing complex queries and alerts
• Experience implementing distributed tracing using OpenTelemetry (Mandatory).
• Strong experience with centralized logging systems (ELK / OpenSearch / Loki).
• Experience with alerting frameworks such as Alertmanager or Grafana Alerts.
• Strong understanding of SLIs, SLOs, SLA design, and reliability engineering principles.
• Hands-on experience managing AWS production workloads (EC2, RDS, ELB, CloudWatch, IAM).
• Experience with Kubernetes (AWS EKS preferred).
• Familiarity with CI/CD pipelines and automation tools.
• Good understanding of Linux systems, networking, and cloud infrastructure.
• Experience handling production incidents and participating in on-call rotations.
• Ability to automate operational tasks using Python or Bash.

Good to Have

• Experience with OpenSearch / ELK log pipelines and anomaly detection.
• Kubernetes monitoring (pod health, node metrics, autoscaling behavior).
• CI/CD observability integration (Jenkins, GitHub Actions).
• Experience in monitoring LLM APIs and AI inference pipelines.
• Familiarity with MLOps or AI observability tools (Arize, WhyLabs, etc.).
• Service mesh exposure (Istio).
• Infrastructure as Code (Terraform, CloudFormation).
• Experience with chaos engineering or load testing tools.
• Multi-cluster or multi-region architecture exposure.

Key Expectations

• Ownership of production systems and high availability.
• Strong troubleshooting and debugging skills.
• Focus on automation and reliability improvements.
• Proactive approach to incident prevention.
• Ability to reduce alert noise and improve signal quality.
• Data-driven approach to reliability engineering.

This Role Is Not For

• Candidates with purely development experience and no production ownership.
• Candidates without real incident response or on-call experience.
• Freshers or candidates with less than 3 years of experience.

• Make and attend necessary phone calls - inbound and outbound calls.
• Provide the required information to the customers
• Resolve any queries regarding gift delivery or transit damage.
• Maintain database by updating customer information daily
• Write communication scripts for inbound calls
• Keep the team informed about customer calls and demos regularly

What is Ditto?

Ditto Insurance (joinditto.in) is a new-age insurance platform created by & for Millenials, where we simplify insurance and help people purchase the best plans in the market. Ditto is backed by Zerodha (India's largest stockbroker) and is brought to you by the same people that created Finshots, a 3-minute financial newsletter with over 500K subscribers.

With Ditto's free consultations, no-spam policy & honest advice guarantee, we are revolutionalizing the very concept of insurance in India. And to lead this revolution, we are forming a brilliant team of talented, enthusiastic individuals.

Job Brief 

• You will be responsible for analyzing, reviewing, and executing the changes related to websites in order to get them optimized for the search engine.
• Help us maximizes the traffic that comes to our site by improving the ranking within the search engine.

• Coordinating with the content, design, and operations teams to manage activities to improve on-site as well as off-site SEO
• Drive link building to improve our domain authority

• Make content that should be of quality and which improves readability for our customers

• Conduct a detailed analysis of the results derived that should be in coordination with the website’s structure and the web pages

Requirements

• 2-3 years of experience in SEO or relevant marketing fields.
• Accuracy and attention to detail.
• Good command of English.
• Ability to communicate, present and influence effectively.
• Team player
• Ability to explain the technical jargon in the simplest manner to the team and customers

Application Link :- https://joinditto.freshteam.com/jobs/i2QUuAmKXcoZ/seo-strategist

UI/UX Developer cum designer Job Responsibilities

• UI developers should be adept at Javascript /AJAX / JQuery / Material Design.
• UX designers should have firsthand knowledge of Digital Advertising / dashboard designing with business requirements in mind.
• For both, UX & UI designers with experience in Ad agencies / Native Ads / IAB standards implementation would be a plus.
• Collaborate with product management and engineering team to define, adapt and implement innovative solutions to carry forward product visual direction and experience
• Execute all visual design stages from concept to final hand- off to engineering
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Effectively communicate interaction and design ideas using prototyping tools eg: invision, after effects etc
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Establish and promote design guidelines, best practices and standards
• Create production- ready assets by proficiently using standard industry tools, like Photoshop, creative cloud, illustrator, fireworks, Adobe Xd, Email templates, HTML5/ CSS3, Figma, InDesign and/ or sketch

• Strong front- end web development experience with HTML5/ CSS3, JQuery, Bootstrap for UI developers
• Solid understanding object- oriented programming
• Should have experience in Chart Libraries
• Previous experience designing, developing and deploying solutions that involve integration using well- published APIs (JSON or XML data transfer knowledge integrating with RESTful services. etc.).
• Both UX and UI developers, should have experience in creating designs for various device sizes.
• Should have good understanding of aspect ratio, browser compatibility and image transformations
• should possess good analytical and communication skills. Able to write and communicate effectively motivated to work in startup environment

Experience:

• Candidate should have minimum 1 year experience in UI UX Designing.
• Must have a Dribbble & Behance portfolio

We are looking for a Backend Developer who has hands-on experience in coding, building technology blocks, help answer choice of certain platform/tech over others, help the team visualise the product with the available resources and assets. 

What you’ll do:

• Design, develop, and test functionality for the latest app design.
• Support the entire application lifecycle (concept, design, test, release, and support).
• Collaborate with cross-functional teams to define, design, and develop new features.
• Take requirements and specs from design to development and be the first line of quality assurance.
• Understand user requirements—these apps have to meet real-world scenarios.
• Support the Supersub Mobile application in its entirety, including working on bug fixes and improving application performance, reliability and stability.
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency.

What you bring:

• 3+ years of experience in building Java, Node JS applications. 
• Experience in Building Robust REST APIs Using MEAN or MERN Stack. 
• Good programming skills, with the ability to Perform UI testing, Debugging Taking the ownership of the complete lifecycle of a product. 
• Solid experience with Unit Testing. 
• In-depth understanding of the entire web development process (design, development, and deployment) 
• Experience with deploying the code in AWS or AZURE is a plus. 
• Ability to write clean code and document the same to develop functional APIs and Admin Panel. 

Proven work experience in building a product is a plus. And the candidate must have an Engineering CS background. 

Job Title: Project Associate - Mixed Signal Design Profile
Industry: Wireless communication, 5G
Organization: 5G TestBed-IIT Hyderabad- Hyderabad

Job Description
Work Profile:
· Work on development of custom Analog circuit boards for applications related to RF, interfaces etc.
· Implement new features and bug fixes
· Verify analog/mixed-signal integrated circuits
· Develop test cases to verify new features and bug fixes
· Review and update the user manuals for software tools.
· Supporting digital modelling of analog circuits for mixed-signal verification
· Creating design specifications and circuit schematics
· Work both independently and in a team environment, with the opportunity to provide technical leadership to other members of the engineering team
· Create and/or modify specification documents detailing system design and enhancements to meet marketing requirements
· Collaborate with others in the creation of technical reports, whitepapers, and user documentation

Requisites:
· EE/EEE/ECE graduate, undergraduate degree from reputed Tier 1 or Tier 2 colleges .
· Strong knowledge of analog integrated circuit design fundamentals
· Proven experience taking designs from concept to production
· Experience in analog/mixed-signal IC design & verification
· Understanding of BJT, CMOS and Op-Amp technologies.
· Good understanding of analog/mixed-signal design flows (Cadence, Synopsys)
· Transistor and system level simulation skills
· Discrete time and continuous time signal processing skills
· Strong lab and silicon validation skills
· Verilog based digital design and test bench development, is a plus
· Strong communication skills, both written and verbal
About us:
For more details please visit: http://5g.iith.ac.in/
IIT Hyderabad in collaboration with top Indian institutes including IITM, CEWiT, IITD, IITK, IISC and SAMEER is building the largest 5G testbed of the country, with the support of Department of Telecommunications (DoT) Govt. of India. This project will create a 5G prototype and testing platform that will be developed under the guidance of IIT-H faculty.
The project will deliver an end-to-end 5G testbed comprising 5G BS and UE nodes that support enhanced mobile broadband (eMBB), Ultra low latency communication (URLLC), and massive MTC including NB IoT services. The operating frequently includes both sub 6 GHz and mmwave frequencies. The system will exceed IMT 2020 5G performance requirements including Low Mobility Large Cell (i.e.., LMLC) targets introduced by India at ITU.
The 'Indigenous 5G Testbed' project is a long-term effort with a team of 100+ researchers/engineers based out of IIT-H campus.