

Are you looking to explore what is possible in a collaborative and innovative work environment? Is your goal to work with a team of talented professionals who are keenly focused on solving complex business problems and supporting product innovation with technology?
If so, you might be our next Senior DevOps Engineer, where you will be involved in building out systems for our rapidly expanding team, enabling the whole group to operate more effectively and iterate at top speed in an open, collaborative environment.
Systems management and automation are the name of the game here – in development, testing, staging, and production. If you are passionate about building innovative and complex software, are comfortable in an “all hands on deck” environment, and can thrive in an Insurtech culture, we want to meet you!
What We’re Looking For
- You will collaborate with our development team to support ongoing projects, manage software releases, and ensure smooth updates to QA and production environments. This includes handling configuration updates and meeting all release requirements.
- You will work closely with your team members to enhance the company’s engineering tools, systems, procedures, and data security practices.
- Provide technical guidance and educate team members and coworkers on development and operations.
- Monitor metrics and develop ways to improve.
- Conduct systems tests for security, performance, and availability.
- Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
What You’ll Be Doing:
- You have a working knowledge of technologies like:
- Docker, Kubernetes
- oipJenkins (alt. Bamboo, TeamCity, Travis CI, BuildMaster)
- Ansible, Terraform, Pulumi
- Python
- You have experience with GitHub Actions, Version Control, CI/CD/CT, shell scripting, and database change management
- You have working experience with Microsoft Azure, Amazon AWS, Google Cloud, or other cloud providers
- You have experience with cloud security management
- You can configure assigned applications and troubleshoot most configuration issues without assistance
- You can write accurate, concise, and formatted documentation that can be reused and read by others
- You know scripting tools like bash or PowerShell

About OIP Insurtech
About
OIP Insurtech streamlines insurance operations and optimizes workflows by combining deep industry knowledge with advanced technology. Established in 2012, OIP InsurTech partners with carriers, MGAs, program managers, and TPAs in the US, Canada, and Europe, especially the UK.
With 1,200 professionals serving over 100 clients, we deliver insurance process automation, custom software development, high-quality underwriting services, and skilled tech staff to augment our clients.
While saving time and money is the immediate win, the real game-changer is giving our clients the freedom to grow their books, run their businesses, and focus on what they love. We’re proud to support them on this journey and make a positive impact on the industry!
Tech stack



Candid answers by the company
Our robotics team has all graduated from our insurance boot camp. They code insurance for a living and bring with them best practices from more than 80 different systems across the insurance ecosystem.
They’ve seen what works for E&S businesses – they’ve built them. And they know what it takes to help your team deliver the better result.
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General Description:
Owns all technical aspects of software development for assigned applications.
Participates in the design and development of systems & application programs.
Functions as Senior member of an agile team and helps drive consistent development practices – tools, common components, and documentation.
Required Skills:
In depth experience configuring and administering EKS clusters in AWS.
In depth experience in configuring **DataDog** in AWS environments especially in **EKS**
In depth understanding of OpenTelemetry and configuration of **OpenTelemetry Collectors**
In depth knowledge of observability concepts and strong troubleshooting experience.
Experience in implementing comprehensive monitoring and logging solutions in AWS using **CloudWatch**.
Experience in **Terraform** and Infrastructure as code.
Experience in **Helm**
Strong scripting skills in Shell and/or python.
Experience with large-scale distributed systems and architecture knowledge (Linux/UNIX and Windows operating systems, networking, storage) in a cloud computing or traditional IT infrastructure environment.
Must have a good understanding of cloud concepts (Storage /compute/network).
Experience in Collaborating with several cross functional teams to architect observability pipelines for various GCP services like GKE, cloud run Big Query etc.
Experience with Git and GitHub.
Proficient in developing and maintaining technical documentation, ADRs, and runbooks.
Skills We Require:- Dev Ops, AWS Admin, terraform, Infrastructure as a Code
SUMMARY:-
- Implement integrations requested by customers
- Deploy updates and fixes
- Provide Level 2 technical support
- Build tools to reduce occurrences of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis for production errors
- Investigate and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
Have good hands on experience on Dev Ops, AWS Admin, terraform, Infrastructure as a Code
Have knowledge on EC2, Lambda, S3, ELB, VPC, IAM, Cloud Watch, Centos, Server Hardening
Ability to understand business requirements and translate them into technical requirements
A knack for benchmarking and optimization
What the role needs
● Review of current DevOps infrastructure & redefine code merging strategy as per product roll out objectives
● Define deploy frequency strategy based on product roadmap document and ongoing product market fit relate tweaks and changes
● Architect benchmark docker configurations based on planned stack
● Establish uniformity of environment across developer machine to multiple production environments
● Plan & execute test automation infrastructure
● Setup automated stress testing environment
● Plan and execute logging & stack trace tools
● Review DevOps orchestration tools & choices
● Coordination with external data centers and AWS in the event of provisioning, outages or maintenance.
Requirements
● Extensive experience with AWS cloud infrastructure deployment and monitoring
● Advanced knowledge of programming languages such as Python and golang, and writing code and scripts
● Experience with Infrastructure as code & devops management tools - Terraform, Packer for devops asset management for monitoring, infrastructure cost estimations, and Infrastructure version management
● Configure and manage data sources like MySQL, MongoDB, Elasticsearch, Redis, Cassandra, Hadoop, etc
● Experience with network, infrastructure and OWASP security standards
● Experience with web server configurations - Nginx, HAProxy, SSL configurations with AWS, understanding & management of sub-domain based product rollout for clients .
● Experience with deployment and monitoring of event streaming & distributing technologies and tools - Kafka, RabbitMQ, NATS.io, socket.io
● Understanding & experience of Disaster Recovery Plan execution
● Working with other senior team members to devise and execute strategies for data backup and storage
● Be aware of current CVEs, potential attack vectors, and vulnerabilities, and apply patches as soon as possible
● Handle incident responses, troubleshooting and fixes for various services
Experience: 3+ years of experience in Cloud Architecture
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Cloud Architect / Lead
- Role Overview
- Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.
- Key Knowledge
- 3-5+ years of experience in AWS/GCP or Azure technologies
- Is likely certified on one or more of the major cloud platforms
- Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
- Ability to guide and lead internal agile teams on cloud technology
- Background from the financial services industry or similar critical operational experience
- Candidate should have good Platform experience on Azure with Terraform.
- The devops engineer needs to help developers, create the Pipelines and K8s Deployment Manifests.
- Good to have experience on migrating data from (AWS) to Azure.
- To manage/automate infrastructure automatically using Terraforms. Jenkins is the key CI/CD tool which we uses and it will be used to run these Terraforms.
- VMs to be provisioned on Azure Cloud and managed.
- Good hands on experience of Networking on Cloud is required.
- Ability to setup Database on VM as well as managed DB and Proper set up of cloud hosted microservices needs to be done to communicate with the db services.
- Kubernetes, Storage, KeyValult, Networking(load balancing and routing) and VMs are the key infrastructure expertise which are essential.
- Requirement is to administer Kubernetes cluster end to end. (Application deployment, managing namespaces, load balancing, policy setup, using blue-green/canary deployment models etc).
- The experience in AWS is desirable
- Python experience is optional however Power shell is mandatory
- Know-how on the use of GitHub
Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.
We are looking for a DevOps Engineer with expertise in infrastructure as a code, configuration management, continuous integration, continuous deployment, automated monitoring for big data workloads, large enterprise applications, customer applications, and databases.
You will have hands-on technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. If you love to solve problems using your skills, then join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.
What you will do?
- Automate infrastructure creation with Terraform, AWS Cloud Formation
- Perform application configuration management, and application-deployment tool enabling infrastructure as code.
- Take ownership of the Build and release cycle of the customer project.
- Share the responsibility for deploying releases and conducting other operations maintenance.
- Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
- Provide operational support for the rest of the Engineering team help migrate our remaining dedicated hardware infrastructure to the cloud.
- Establish and maintain operational best practices.
- Participate in hiring culturally fit engineers in the organization, help engineers make their career paths by consulting with them.
- Design the team strategy in collaboration with founders of the organization.
What are we looking for?
- 4+ years of experience in using Terraform for IaaC
- 4+ years of configuration management and engineering for large-scale customers, ideally supporting an Agile development process.
- 4+ years of Linux or Windows Administration experience.
- 4+ years of version control systems (git), including branching and merging strategies.
- 2+ Experience in working with AWS Infrastructure, and platform services.
- 2+ Experience in cloud automation tools (Ansible, Chef).
- Exposure to working on container services like Kubernetes on AWS, ECS, and EKS
- You are extremely proactive at identifying ways to improve things and to make them more reliable.
You will be preferred if
- Expertise in multiple cloud services provider: Amazon Web Services, Microsoft Azure, Google Cloud Platform
- AWS Solutions Architect Professional or Associate Level Certificate
- AWS DevOps Professional Certificate
Life at Mactores
We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.
1. Be one step ahead
2. Deliver the best
3. Be bold
4. Pay attention to the detail
5. Enjoy the challenge
6. Be curious and take action
7. Take leadership
8. Own it
9. Deliver value
10. Be collaborative
We would like you to read more details about the work culture on https://mactores.com/careers
The Path to Joining the Mactores Team
At Mactores, our recruitment process is structured around three distinct stages:
Pre-Employment Assessment:
You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.
Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.
HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.
At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Providing on-call support within a high availability production environment
- Logging issues
- Providing Complex problem analysis and resolution for technical and application issues
- Supporting and collaborating with team members
- Running system updates
- Monitoring and responding to system alerts
- Developing and running system health checks
- Applying industry standard practices across the technology estate
- Performing system reviews
- Reviewing and maintaining infrastructure configuration
- Diagnosing performance issues and network bottlenecks
- Collaborating within geographically distributed teams
- Supporting software development infrastructure by continuous integration and delivery standards
- Working closely with developers and QA teams as part of a customer support centre
- Projecting delivery work, either individually or in conjunction with other teams, external suppliers or contractors
- Ensuring maintenance of the technical environments to meet current standards
- Ensuring compliance with appropriate industry and security regulations
- Providing support to Development and Customer Support teams
- Managing the hosted infrastructure through vendor engagement
- Managing 3rd party software licensing ensuring compliance
- Delivering new technologies as agreed by the business
What you need to have:
- Experience working within a technical operations environment relevant to associated skills stated.
- Be proficient in:
- Linux, zsh/ bash/ similar
- ssh, tmux/ screen/ similar
- vim/ emacs/ similar
- Computer networking
- Have a reasonable working knowledge of:
- Cloud infrastructure, Preferably GCP
- One or more programming/ scripting languages
- Git
- Docker
- Web services and web servers
- Databases, relational and NoSQL
- Some familiarity with:
- Puppet, ansible
- Terraform
- GitHub, CircleCI , Kubernetes
- Scripting language- Shell
- Databases: Cassandra, Postgres, MySQL or CloudSQL
- Agile working practices including scrum and Kanban
- Private & public cloud hosting environments
- Strong technology interests with a positive ‘can do’ attitude
- Be flexible and adaptable to changing priorities
- Be good at planning and organising their own time and able to meet targets and deadlines without supervision
- Excellent written and verbal communication skills.
- Approachable with both colleagues and team members
- Be resourceful and practical with an ability to respond positively and quickly to technical and business challenges
- Be persuasive, articulate and influential, but down to earth and friendly with own team and colleagues
- Have an ability to establish relationships quickly and to work effectively either as part of a team or singularly
- Be customer focused with both internal and external customers
- Be capable of remaining calm under pressure
- Technically minded with good problem resolution skills and systematic manner
- Excellent documentation skills
- Prepared to participate in out of hours support rota
Requirements:
- Experience of managing Engineering teams in an Agile environment.
- Expert knowledge of delivering solutions in Azure cloud within a large-scale enterprise environment.
- Great understanding of DevOps principles and how they assist in taking products to market in an effective manner.
- Experience of Automation/Configuration management tools as well as working in a continuous delivery environment, monitoring and tooling.
- Knowledge and experience in Azure, Kubernetes, Containerisation, Azure DevOps pipelines.
- Experience in managing permissions in Azure DevOps.
- Working experience in Application Gateways, App Services, Front-Door, Azure Service Bus, etc.
- Troubleshooting experience in virtual/cloud infrastructures.
- Experience in delivery of projects using IAC (Infrastructure as Code).
Specific responsibilities commensurate with experience and include:
- Ability to react quickly and effectively to identify and resolve issues that heavily impact CI/CD system (immediate mitigation of impact, long-term resolution including strategies for risk mitigation/monitoring/alert for proactive resolution of potential future occurrences)
- Design, develop, unit test, and implement build automation scripts including environment configuration validation processes
- Automate and improve development process by evaluation and introduction of new tools and scripts, and manage their life cycle and validation
- Determine branching strategy and maintain branches for various components, products, and product lines
- Come up with solutions to open-ended problems that focus on workflow improvements for the Software department
- Address issues with well-defined requirements efficiently; come up with short-term and long-term solutions and staged deployment strategies
- Self-driven-- takes action to move tickets from start to completion with minimal oversight
- Ability to communicate with and consider perspectives of stakeholders including but not limited to: IT, software development, verification
- Ability to break down a problem into smaller components and solve them in a logical, controlled, clearly explainable approach
- Lead the creation and maintenance of a pre-production environment as a testbed for build process improvements and changes before deployment to the production environment
- Gather metrics via direct input, data based on analysis of developer working habits analysis and pain points to assess current state and areas requiring further improvement
- Define chain of communication and immediate paths of action in the case of a build fault state
- Ability to work within constraints of the internal network without access to commercial cloud solutions
- Create metrics that define ‘efficiency’ and ‘reliability’ in measurable terms, and track them
- Perform static code and security analysis
- Design and execute unit tests and perform code coverage analysis
- Able to work in Agile development team environment
Key Requirement & Qualifications:
- Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science or equivalent
- 6+ years (minimum) experience handling Build, Release, and Deployment of software on Windows and/or Linux environments (on-premise)
- Experience with the development and deployment of CM processes and tools
- Build automation for .NET using TeamCity (Jenkins is an asset)
- Scripting languages: Windows batch scripting, Powershell, Ant/NAnt
- Source control systems usage, branching strategies, and workflow (Git preferred, Subversion)
- 6+ years of hands-on programming experience with C# and .NET (both Framework and Core)
- Troubleshooting and debugging-- what information to gather when there are issues with CI/CD system, and how to gather it (i.e., analyzing network communication? Windows crash dumps, java logs, etc.)
- 6+ years (minimum) in web/desktop application software development experience
- Excellent problem solving, critical and analytical thinking
- Strong team player who understands SDLC and QA methodologies
- A professional, results-oriented individual with a high degree of self-motivation
- Excellent written and verbal communication skills and the ability to coordinate work/activities with multiple software/IT teams
- Working with virtual machines and build management on virtual machines (VMware preferred).
- Managing configurations for multiple build environments
- OS administration and scripting experience (Windows is a must, Linux desired)
- Experience with test automation tools (NUnit, customer inhouse frameworks) and strategies is an asset
- Creation and maintenance of monitoring and alert systems (Zabbix)
- Familiarity with databases (SQL-based) - create, modify, optimize (via script)
- Data and metrics gathering, aggregation, and reporting
- Experience with work management and documentation tools: JIRA and Confluence

