Cutshort logo
MyOperator - VoiceTree Technologies logo
Site Reliability Engineer
MyOperator - VoiceTree Technologies's logo

Site Reliability Engineer

Vijay Muthu's profile picture
Posted by Vijay Muthu
2 - 3 yrs
₹5L - ₹7L / yr
Remote only
Skills
skill icongrafana
prometheus
skill iconAmazon Web Services (AWS)
DevOps
CI/CD
skill iconKubernetes
skill iconDocker
skill iconPython
Bash
Reliability engineering

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.


About the Role

We are seeking a Site Reliability Engineer (SRE) with a minimum of 2 years of experience who is passionate about monitoring, observability, and ensuring system reliability. The ideal candidate will have strong expertise in Grafana, Prometheus, Opensearch, and AWS CloudWatch, with the ability to design insightful dashboards and proactively optimize system performance.


Key Responsibilities

  • Design, develop, and maintain monitoring and alerting systems using Grafana, Prometheus, and AWS CloudWatch.
  • Create and optimize dashboards to provide actionable insights into system and application performance.
  • Collaborate with development and operations teams to ensure high availability and reliability of services.
  • Proactively identify performance bottlenecks and drive improvements.
  • Continuously explore and adopt new monitoring/observability tools and best practices.


Required Skills & Qualifications

  • Minimum 2 years of experience in SRE, DevOps, or related roles.
  • Hands-on expertise in Grafana, Prometheus, and AWS CloudWatch.
  • Proven experience in dashboard creation, visualization, and alerting setup.
  • Strong understanding of system monitoring, logging, and metrics collection.
  • Excellent problem-solving and troubleshooting skills.
  • Quick learner with a proactive attitude and adaptability to new technologies.


Good to Have (Optional)

  • Experience with AWS services beyond CloudWatch.
  • Familiarity with containerization (Docker, Kubernetes) and CI/CD pipelines.
  • Scripting knowledge (Python, Bash, or similar).


Why Join Us

At MyOperator, you will play a key role in ensuring the reliability, scalability, and performance of systems that power AI-driven business communication for leading global brands. You’ll work in a fast-paced, innovation-driven environment where your expertise will directly impact thousands of businesses worldwide.



Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About MyOperator - VoiceTree Technologies

Founded :
2013
Type :
Product
Size :
100-500
Stage :
Bootstrapped

About

MyOperator is India's cloud communications leader trusted by 10000+ businesses. MyOperator offers an omni-channel SAAS platform with:


- Cloud Call Center/ Contact Center Software

- WhatsApp API

- IVR and Toll-free Number

- Multi-store telephony

- Enterprise Mobility


MyOperator has been adopted by 10000+ businesses including IRCTC, Razorpay, Amazon, PwC, E&Y, Apollo and more.


MyOperator has been rated as a champion in India's cloud communications segment(Software Suggest), awarded for ease of use by Capterra and for exceptional customer service at UBS India BPO Conclave.


In 2022, MyOperator launched SMB focused conversation app Heyo Phone backed by super-angels Amit Chaudhary (Lenskart), Aakash Chaudhry(Aakash-Byjus)


Read more

Company video

MyOperator - VoiceTree Technologies's video section
MyOperator - VoiceTree Technologies's video section

Connect with the team

Profile picture
Ranjith Selvaraj
Profile picture
Vijay Muthu
Profile picture
Devdutta Sahu

Company social profiles

bloglinkedin

Similar jobs

Wama Technology
at Wama Technology
2 candid answers
HR Wama
Posted by HR Wama
Remote only
2 - 5 yrs
₹6L - ₹7L / yr
Windows Communication Foundation (WCF)
skill icon.NET
Microsoft Windows

JOB DESCRIPTION – Production Support Engineer (.NET / Windows / WCF)


Job Role: Production Support Engineer (.NET / Windows / WCF)

Location: [Remote]

Experience: 3–5 Years

Shift timing-US timings(EST hours)


🎯What You’ll Do – Your Mission:

Provide L2/L3 support for .NET applications and WCF services.

Troubleshoot and resolve issues in Windows Server & IIS environments.

Perform root cause analysis (RCA) and implement permanent fixes.

Collaborate with developers, QA, and infra teams to resolve recurring problems.

Deploy patches, hotfixes, and configuration changes in production.

Maintain knowledge base and support documentation.

Participate in on-call rotations and ensure SLA compliance.


🌟What We’re Looking For – Your Superpowers:

Strong experience with .NET Framework / .NET Core applications.


Proficiency in WCF (Windows Communication Foundation).

Hands-on expertise in Windows Server, IIS, and SQL Server troubleshooting.

Familiarity with ITIL processes (Incident, Problem, Change management).

Strong debugging, analytical, and problem-solving skills.

Excellent communication & teamwork abilities.

Read more
Codnatives
Hyderabad, Gurugram
0 - 1 yrs
₹1L - ₹2L / yr
Digital Marketing
Voice processing

Process Executive:

Domain: ITES/BPO, KPO

Designation: Process Executive - Voice

Educational Background: Minimum Technical Graduate (Btech, Bsc IT,- BSC Com Sci, MCA, Etc.)

PE Experience: 0M to 6M experience in Digital Marketing / Certification in DM along with good

communication skills

Shifts: Rotational/ Flexibility to work in night shift

Work location: Gurgaon - permanent work from office

Shift: 24*7

Travel: Not required

Certification: Required if Fresher

• Excellent communication skills (written and verbal)

• Ability to communicate correctly and clearly with all customers

• Excellent documentation skills

• Good comprehension skills ability to clearly understand and state the issues customers present

• Ability to concentrate follow customers issues without distraction to resolution

• Good composition skills ability to compose a grammatically correct, concise, and accurate written

response

• Work successfully in a team environment as well as independently

• Ability to use a desktop computer system

• Familiarity with Windows, Microsoft Office & Browsing Internet resources

• Excellent typing skills

• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced

environment

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Resolving Technical complex queries,

• escalation channel to drive solution of B2B queries,

• detect and track App defects and inconsistencies,

• drive continuous improvement through root cause identification and defect elimination

Read more
SeQuere Technologies
SeQuere Technologies
Posted by SeQuere Technologies
Mohali
1 - 2 yrs
₹2L - ₹3L / yr
PPC
Search Engine Optimization (SEO)
Social Media Marketing (SMM)
Social Media Optimization (SMO)
Pay per click management

Female candidates only


Job Summary:

As a Social Media Marketing Executive, you will be responsible for creating, managing, and optimizing our social media campaigns while leveraging PPC and SEO strategies to enhance our online presence and drive engagement.


Key Responsibilities:

PPC Campaign Management:

  • Plan, execute, and optimize PPC campaigns across various platforms (Google Ads, Bing Ads, social media ads) to drive traffic, conversions, and ROI.
  • Conduct keyword research, ad copy creation, bid management, and performance analysis to maximize campaign effectiveness.

SEO Strategy Development:

  • Develop and implement SEO strategies to improve website visibility, keyword rankings, and organic traffic.
  • Perform keyword research, on-page and off-page optimization, technical SEO audits, and content optimization to enhance search engine rankings.

Social Media Management:

  • Create and manage social media content calendars, ensuring consistent and engaging posts across platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).
  • Monitor and analyze social media performance metrics, making data-driven decisions to optimize content and increase engagement.

Content Optimization and Creation:

  • Collaborate with the content team to optimize website content, landing pages, and blog posts for SEO purposes.
  • Develop compelling ad copy, headlines, and visuals for PPC campaigns to improve click-through rates and conversions.

Analytics and Reporting:

  • Generate regular reports on PPC performance, SEO rankings, social media metrics, and campaign insights using tools like Google Analytics, SEMrush, or similar platforms.
  • Interpret data to identify trends, opportunities, and areas for improvement, providing actionable recommendations to enhance overall digital marketing strategies.

Qualifications and Skills:

  • Bachelor's degree in Marketing, Communications, or a related field.
  • Proven experience in managing PPC campaigns (Google Ads, social media ads) and implementing SEO strategies to improve organic search results.
  • Proficiency in PPC and SEO tools such as Google Ads, Google Analytics, SEMrush, Moz, or similar platforms.
  • Strong analytical skills with the ability to interpret data and derive actionable insights.
  • Excellent written and verbal communication skills.
  • Creative thinking and ability to stay updated with industry trends and best practices.


Experience:

  • 1 year of solid working experience


Read more
Angara
at Angara
1 recruiter
Annu Somra
Posted by Annu Somra
Jaipur
2 - 4 yrs
₹4L - ₹8L / yr
User Experience (UX) Design
Product design
Graphic Designing
Search Engine Optimization (SEO)
skill iconHTML/CSS
+1 more
Angara ECommerce Pvt. Ltd. is a fast-growing e-commerce company. It is a subsidiary company of Angara Inc (Headquarters- Los Angeles, CA), world's one of the leading e-tail portals of Precious and Semi-Precious Colored Gemstone and Diamond Jewelry. In a span of twelve years, Angara has grown to become a prominent player as an online gemstone jewellery store. Shipping to more than 64 countries worldwide, the company is expanding its reach across the globe. For more information, visit our website at www.angara.com.

We want to look attractive and be functional at the same time.

- As a - UX Designer- at Angara you will work closely with our core team to create interfaces that enable the best experience for our customers.

- Ideal candidates are self-starters who bring original ideas and fresh approaches to each project they work on.

- They are responsive, flexible, and thrive in collaborative work environments.

- So, if you are the one who is zealous about creating and executing customer-focused experience by collaborating with a team of passionate designers, product managers and engineers, we want to talk to you.

What will you do :

- Design creative visual interfaces those are user-friendly as well as aesthetically appealing to the customers.

- Deliver all project phases from concept and design to production (evaluations, task flows, scenarios, wireframes, low-fidelity/high fidelity prototypes, and design guidelines)

- Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.

- Collaborate with cross-functional teams like product managers, developers, and designers.

- Develop and maintain effective specifications and design patterns.

- Measure the results of the product, identify key learnings and integrate them in overall user, product and feature understanding

Key skills :

- A sturdy portfolio demonstrating past work and relevant, user-centered design solutions

- Ability to quickly turn around rigorous wireframes and mockups in an iterative environment

- The ability to manage ambiguity, work autonomously, and multi-task in an agile environment

- A clean sense of design aesthetics, and a natural propensity towards simplification over complication

- An aptitude and honed intuition for tasteful, visual design details

- Ability and passion to design for the business user and yet keep the human interaction approach

- A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.

- Experience working on different devices user experience

Required qualification :

- A bachelor's degree in design/Human Factors/ HCI/ Cognitive Science/ Psychology

- You possess knowledge of wireframe tools (e.g. Wireframe.cc and InVision).

- You have up-to-date knowledge of design software like Adobe Illustrator and Photoshop.

- Expertise in standard UX software such as Sketch, XD, Axure, InVision, Balsamiq, Framer, and the like is a must.

- Basic HTML5, CSS3, and JavaScript skills are a plus

- E-commerce design experience in a global context
Read more
WeRize
at WeRize
5 recruiters
Divya Kurian
Posted by Divya Kurian
Bengaluru (Bangalore)
1 - 6 yrs
₹5L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
SQL
Role Description
● We are looking for a passionate individual contributor to join us as part of core engineering
team and help us in building our products and platform from scratch. The potential candidate
would be part of a strong tech team to help us disrupt the Indian consumer fintech space.
● You will be responsible for the full product lifecycle including requirements analysis, design,
implementation, testing, deployment and post-deployment monitoring.
Basic Qualification
● 1-6 years of strong individual contributor experience as a software engineer
● Strong knowledge of object-oriented programming concepts
● BS/MS or higher degree in computer science, computer engineering, or related work experience
● Knowledge of data structures/algorithms and an understanding of design tradeoffs
● Strong knowledge in Java and experience with Spring Framework
Following are some of the attributes we are looking for:
● Experience of working with large and cutting-edge internet startups and firms
● Excellent communication skills in both written and verbal communication
● A strong desire to break the code and find hidden bugs before customers find them in
production
● Strong sense of ownership, solid work ethic and a responsible team player
What's on offer
● Opportunity to be part of the core engineering team of a promising startup solving one of
the biggest business opportunities in India
● Unique opportunity in building a fintech business from scratch using most of the related
technologies and integration with major players
● Opportunity to experiment with latest technologies and develop full-fledged product using
them
● Stock options
● Competitive salary
Read more
TalkCharge Technologies Pvt Ltd
Divya Gupta
Posted by Divya Gupta
Gurugram
3 - 9 yrs
₹3L - ₹10L / yr
Search Engine Optimization (SEO)
SEO management
Social Media Optimization (SMO)
Team Management

Responsibilities

  • Create content marketing campaigns to drive leads and subscribers, using SEO best practices to generate traffic to our site
  • Regularly produce various content types, including email, social media posts, blogs and white papers
  • Actively manage and promote our blog, and pitch articles to relevant third-party platforms
  • Edit content produced by other members of the team
  • Analyses content marketing metrics and make changes as needed.
  • Optimizing current content on our website (page titles, meta descriptions, h1s, alts, anchor text, etc.)
  • SEO-friendly writing (as well as other forms of PR--media pitches, articles, etc.)
  • Excellent verbal and written communication skills

 

Qualifications

Any Graduate/Post Graduate

Read more
increff
at increff
1 video
2 recruiters
Agency job
via zyoin by RAKESH RANJAN
Remote, Bengaluru (Bangalore)
7 - 10 yrs
₹10L - ₹20L / yr
Marketing
Digital Marketing
Content Management System (CMS)

Roles & Responsibilities :

- Participate in ideation of marketing strategy for various products across different geographies

- Plan, ideate and create content with the help of tools and external agencies/freelancers.

- Manage PR & Events for the entire organization.

- Understand and implement best marketing practices in the B2B SaaS industry

- Implement tools to automate marketing & content creation tasks

- Evaluate and deploy vendors, manage relationships, and own deliverables through constant communication

Mandatory Requirements :

- Excellent written and verbal communication (must)

- Min 7+ years of experience in marketing and/or content management in previous roles

- A strong understanding of the B2B SaaS industry or Retail industry.

- Ability to produce results in a fast-paced environment aligned with the organization's priorities

- Entrepreneurial, self-motivated, and ability to prioritize

- A strong focus on generating insights and data-backed decisions

- Familiarity with Digital Marketing tools will be a big plus

What is in it for you :

 

 

- Explore different facets of marketing in a fast-paced B2B environment

- Drive initiatives and set processes for scalable growth

- Closely work with Top management to craft compelling brand messaging

- Immense opportunity to join a team that is growing fast at an early stage
Read more
Wenger and Watson Inc
at Wenger and Watson Inc
24 recruiters
Ashwini Ranganath
Posted by Ashwini Ranganath
Remote, Bengaluru (Bangalore)
5 - 8 yrs
₹25L - ₹50L / yr
skill iconJava
Software Development
Microservices
Distributed Systems
Scalability
+2 more

Responsibilities: 

  • Develop backend systems for our first product
  • Build reliable, secure and performant backend systems
  • Drive test coverage and continuous delivery automation within the team
  • Mentor and provide feedback to teammates

 

Requirements:

  • 5+ years of software development experience
  • Strong computer science fundamentals
  • Deep and wide knowledge of Java ecosystem
  • Can write code that is readable, maintainable, secure and performant
  • Know the importance of tests and how to approach writing different types of tests
  • Good intuition for REST API design
  • Deep understanding of relational databases, transactions, entity-relationship modeling
  • Comfortable writing highly concurrent systems
  • Experienced in using profilers, tuning garbage collection, optimizing SQL queries

 

Bonus:

  • Understanding of domain-driven design concepts like ubiquitous language, bounded contexts, aggregates and domain events
  • Know how to use test driven development as a design tool
  • Good intuition for the principles underlying object-orientation, particularly encapsulation
  • Understand the importance of immutability and of reducing the state-space of objects
  • Know how to refactor large codebases safely
  • Seek to identify key underlying ideas and use those as building blocks before reaching for shiny new tools
Read more
Deployd Technologies Pvt Ltd
Sushant Kalway
Posted by Sushant Kalway
Bengaluru (Bangalore)
2 - 6 yrs
₹5L - ₹10L / yr
skill iconJava
skill iconReact.js
RESTful APIs

Requirements

  • 2-5 years of experience as a back-end developer
  • Expertise with Java 1.8 and React JS
  • Understanding of OOPS concepts, Design Principles, and implementations of different types of Design Patterns.
  • Should have a strong acumen in Data Structures, Algorithms, problem-solving.
  • Experience in Microservices
  • Extensive experience in developing Web Services APIs using RESTful API design
  • Comfortable writing Unit Test Cases
  • Good to have experience/knowledge of
    • Docker,
    • Scala,
    • Python, and
    • AWS and other Cloud platforms
  • Able to connect the dots between code and business value

 

Responsibilities

  • Engage in high-level conversations about business strategy and the role tech plays in it
  • Write well-designed, testable, and efficient code that powers our application
  • Write specs and do planning for everything we build
  • Conduct application analysis, testing, and debugging
  • Diligently document code to keep it clean and transparent
  • Ensure cross-browser and device compatibility

 

You Are

  • You believe it’s always on you to make sure anything you do is a success.
  • You have the ability to make quick and effective decisions.
  • In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
  • Open to change. You’re inspired by the endless ways in which everything we do can always be improved.
Read more
ACCENTURE
Bengaluru (Bangalore)
7 - 10 yrs
₹35L - ₹37L / yr
Internal audit
Finance
Audit
Operations
Team Management
+1 more
Int Audit-Finance & Ops Manager
Location: Bengaluru

CL7 budget 35-37Lacs

2007- 2010 pass out

Qualification:

Desired Skills and Qualifications:
• Chartered Accountant with 7 - 10 years of post-qualification experience in external or internal auditing, preferably in Big 4 or a global organization.
• Highly motivated and self-driven with limited guidance from the supervisor and provides appropriate direction to the Internal Audit staff.
• Experience in leveraging advanced data analytics in all phases of the audit lifecycle. • Excellent people management, mentoring, and project management skills.
• Strong working knowledge of financial, operational, compliance, and systems auditing techniques. • Strong verbal and written communication, report drafting, and presentation skills, and proficiency with the English language.
• Ability to think outside the box and challenge the status quo
• Must be able to work in a dynamic and fast-paced environment with flexibility to adjust to time zones.
• Additional relevant professional or technical certifications (CIA or CFE) is preferred.
• Readiness for domestic and international travel.

Job description:
Internal Audit Manager – Finance & Operations
The Internal Audit Department provides the Audit Committee of the Board of Directors with an independent and objective assessment of the reliability and integrity of financial and select operating information, the effectiveness and efficiency of Accenture plc and its consolidated subsidiaries’ (the “Company”) systems and internal controls, and compliance with the Company’s policies and procedures. Internal Audit also provides advisory services designed to add value and improve the Company’s operations through bringing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, controls, operations, and governance processes.

The Work:
• Participate in the creation and execution of the risk-based audit plan, reporting results to Accenture Leadership and the Audit Committee of the Board of Directors.
• Conduct a wide-ranging scope of audits with an emphasis on assessing emerging areas of risk including revenue recognition, contract accounting, compliance, fraud, operations and outsourcing.
• Responsible for end-to-end audit oversight including scoping, staffing, planning, fieldwork, workpaper documentation, leading audit meetings, reporting, and follow-ups; ensuring that methodologies governing internal audits are followed.
• Leverage the power of advanced data analytics and automation techniques to achieve comprehensive risk coverage and deliver high-quality audit results.
• Through advisory services, work with our business partners to help them proactively identify and manage risk in new technologies, new go-to-market offerings, and critical corporate initiatives.
• Shape the future of the Accenture Internal Audit through involvement in operational excellence and best practice initiatives.
• Ensure your technical skill set and business acumen stay current and relevant through participation in our robust training program.
• Through interaction with clients and team members, develop strong professional relationships that foster trust and collaboration and, as a leader, set a solid example for the staff.
• Keep abreast of company policies and procedures, current developments in accounting and auditing professions.
• Supervise and work with a multinational team and flexibility to work across time zones.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos