20+ Reliability engineering Jobs in India

Dear Candidate,

Greetings from Wissen Technology. 

We have an exciting Job opportunity for GCP SRE Engineer Professionals. Please refer to the Job Description below and share your profile if interested.   

 About Wissen Technology:

• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
• Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
• Globally present with offices US, India, UK, Australia, Mexico, and Canada.
• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
• Wissen Technology has been certified as a Great Place to Work®.
• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
• The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
• 
  

We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, State Street Corporation, Flipkart, Swiggy, Trafigura, GE to name a few.

Job Description: 

Please find below details:

Experience - 4+ Years

Location- Bangalore/Mumbai/Pune

Team Responsibilities

The successful candidate shall be part of the S&C – SRE Team. Our team provides a tier 2/3 support to S&C Business. This position involves collaboration with the client facing teams like Client Services, Product and Research teams and Infrastructure/Technology and Application development teams to perform Environment and Application maintenance and support.

Resource's key Responsibilities

• Provide Tier 2/3 product technical support.

• Building software to help operations and support activities.

• Manage system\software configurations and troubleshoot environment issues.

• Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.

• Plan, document and deploy software applications on our Unix/Linux/Azure and GCP based systems.

• Collaborate with development and software testing teams throughout the release process.

• Analyze release and deployment processes to identify key areas for automation and optimization.

• Manage hardware and software resources & coordinate maintenance, planned downtimes with

infrastructure group across all the environments. (Production / Non-Production).

• Must spend minimum one week a month as on call support to help with off-hour emergencies and maintenance activities.

Required skills and experience

• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)

• Master’s degree a plus

• 6-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.

• Excellent problem-solving/troubleshooting skills, fast learner

• Strong knowledge of Unix Administration.

• Strong scripting skills in Shell, Python, Batch is must.

• Strong Database experience – Oracle

• Strong knowledge of Software Development Life Cycle

• Power shell is nice to have

• Software development skillsets in Java or Ruby.

• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have

Dear Candidate,

Greetings from Wissen Technology. 

We have an exciting Job opportunity for GCP SRE Engineer Professionals. Please refer to the Job Description below and share your profile if interested.   

 About Wissen Technology:

• The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.
• Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.
• Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.
• Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.
• Globally present with offices US, India, UK, Australia, Mexico, and Canada.
• We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
• Wissen Technology has been certified as a Great Place to Work®.
• Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.
• Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.
• The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
• 
  

We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, MSCI, State Street Corporation, Flipkart, Swiggy, Trafigura, GE to name a few

Job Description: 

Please find below details:

Experience - 4+ Years

Location- Bangalore/Mumbai/Pune

Team Responsibilities

The successful candidate shall be part of the S&C – SRE Team. Our team provides a tier 2/3 support to S&C Business. This position involves collaboration with the client facing teams like Client Services, Product and Research teams and Infrastructure/Technology and Application development teams to perform Environment and Application maintenance and support.

Resource's key Responsibilities

• Provide Tier 2/3 product technical support.

• Building software to help operations and support activities.

• Manage system\software configurations and troubleshoot environment issues.

• Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.

• Plan, document and deploy software applications on our Unix/Linux/Azure and GCP based systems.

• Collaborate with development and software testing teams throughout the release process.

• Analyze release and deployment processes to identify key areas for automation and optimization.

• Manage hardware and software resources & coordinate maintenance, planned downtimes with

infrastructure group across all the environments. (Production / Non-Production).

• Must spend minimum one week a month as on call support to help with off-hour emergencies and maintenance activities.

Required skills and experience

• Bachelor's degree, Computer Science, Engineering or other similar concentration (BE/MCA)

• Master’s degree a plus

• 6-8 years’ experience in Production Support/ Application Management/ Application Development (support/ maintenance) role.

• Excellent problem-solving/troubleshooting skills, fast learner

• Strong knowledge of Unix Administration.

• Strong scripting skills in Shell, Python, Batch is must.

• Strong Database experience – Oracle

• Strong knowledge of Software Development Life Cycle

• Power shell is nice to have

• Software development skillsets in Java or Ruby.

• Worked upon any of the cloud platforms – GCP/Azure/AWS is nice to have

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

About the Role

We are seeking a Site Reliability Engineer (SRE) with a minimum of 2 years of experience who is passionate about monitoring, observability, and ensuring system reliability. The ideal candidate will have strong expertise in Grafana, Prometheus, Opensearch, and AWS CloudWatch, with the ability to design insightful dashboards and proactively optimize system performance.

Key Responsibilities

• Design, develop, and maintain monitoring and alerting systems using Grafana, Prometheus, and AWS CloudWatch.
• Create and optimize dashboards to provide actionable insights into system and application performance.
• Collaborate with development and operations teams to ensure high availability and reliability of services.
• Proactively identify performance bottlenecks and drive improvements.
• Continuously explore and adopt new monitoring/observability tools and best practices.

Required Skills & Qualifications

• Minimum 2 years of experience in SRE, DevOps, or related roles.
• Hands-on expertise in Grafana, Prometheus, and AWS CloudWatch.
• Proven experience in dashboard creation, visualization, and alerting setup.
• Strong understanding of system monitoring, logging, and metrics collection.
• Excellent problem-solving and troubleshooting skills.
• Quick learner with a proactive attitude and adaptability to new technologies.

Good to Have (Optional)

• Experience with AWS services beyond CloudWatch.
• Familiarity with containerization (Docker, Kubernetes) and CI/CD pipelines.
• Scripting knowledge (Python, Bash, or similar).

Why Join Us

At MyOperator, you will play a key role in ensuring the reliability, scalability, and performance of systems that power AI-driven business communication for leading global brands. You’ll work in a fast-paced, innovation-driven environment where your expertise will directly impact thousands of businesses worldwide.

Job Title: SRE Lead Engineer

Location: Hyderabad, India

Company: Client of Options Executive Search, AI Saas Product Development Company

We are seeking a DevOps / SRE Lead Engineer to architect and scale our client's multi-tenant SaaS platform with AI/ML at the core..

Our client, a fast-growing AI-powered SaaS company in the FinTech space, is looking for a Site Reliability Engineering (SRE) Lead Engineer to join their dynamic team. This is an opportunity to design and operate large-scale SaaS systems that integrate cutting-edge AI/ML capabilities.

About the Role

As the SRE Lead Engineer, you will be responsible for architecting, building, and maintaining infrastructure that powers a multi-tenant SaaS platform. You’ll drive reliability, scalability, and security, while supporting AI/ML pipelines in production. This is a hands-on role with significant ownership, requiring both technical depth and leadership in site reliability practices.

Key Responsibilities

• Architect, design, and deploy end-to-end infrastructure for large-scale, microservices-based SaaS platforms.
• Ensure system reliability, scalability, and security for AI/ML model integrations and data pipelines.
• Automate environment provisioning and management using Terraform in AWS (EKS-focused).
• Implement full-stack observability across applications, networks, and operating systems.
• Lead incident management and participate in 24/7 on-call rotation.
• Optimize SaaS reliability while enabling REST APIs, SSO integrations (Okta/Auth0), and cloud data services (RDS/MySQL, Elasticsearch).
• Define and maintain backup and disaster recovery for critical workloads.

Required Skills & Experience

• 8+ years in SRE/DevOps roles, managing enterprise SaaS applications in production.
• Minimum 1 year experience with AI/ML infrastructure or model-serving environments.
• Strong expertise in AWS cloud, particularly EKS, container orchestration, and Kubernetes.
• Hands-on experience with Infrastructure as Code (Terraform), Docker, and scripting (Python, Bash).
• Solid Linux OS and networking fundamentals.
• Experience in monitoring and observability with ELK, CloudWatch, or similar tools.
• Strong track record with microservices, REST APIs, SSO, and cloud databases.

Nice-to-Have Skills

• Experience with MLOps and AI/ML pipeline observability.
• Cost optimization and security hardening in multi-tenant SaaS.
• Prior exposure to FinTech or enterprise finance solutions.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related discipline.
• AWS Certified Solutions Architect (strongly preferred).
• Experience in early-stage or high-growth startups is an advantage.

Why Join?

• Be at the forefront of AI/ML-powered SaaS innovation in FinTech.
• Work with a high-energy, entrepreneurial team building next-gen infrastructure.
• Take ownership of mission-critical reliability challenges.
• Grow your career in an environment that values impact, adaptability, and innovation.

If you’re passionate about building secure, scalable, and intelligent platforms, we’d love to hear from you. Apply now to be part of our client’s journey in redefining enterprise finance operations.

Job Title: Sr Dev Ops Engineer

Location: Bengaluru- India (Hybrid work type)

Reports to: Sr Engineer manager

About Our Client : 

We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role : We're looking for a passionate DevOps Engineer to optimize our software delivery and infrastructure. You'll build and maintain CI/CD pipelines for our microservices, automate infrastructure, and ensure our systems are reliable, scalable, and secure. If you thrive on enhancing performance and fostering operational excellence, this role is for you. 

What You'll Do 🛠️

• Cloud Platform Management: Administer and optimize AWS resources, ensuring efficient billing and cost management.
• Billing & Cost Optimization: Monitor and optimize cloud spending.
• Containerization & Orchestration: Deploy and manage applications and orchestrate them.
• Database Management: Deploy, manage, and optimize database instances and their lifecycles.
• Authentication Solutions: Implement and manage authentication systems.
• Backup & Recovery: Implement robust backup and disaster recovery strategies, for Kubernetes cluster and database backups.
• Monitoring & Alerting: Set up and maintain robust systems using tools for application and infrastructure health and integrate with billing dashboards.
• Automation & Scripting: Automate repetitive tasks and infrastructure provisioning.
• Security & Reliability: Implement best practices and ensure system performance and security across all deployments.
• Collaboration & Support: Work closely with development teams, providing DevOps expertise and support for their various application stacks. 

What You'll Bring 💼

• Minimum of 4 years of experience in a DevOps or SRE role.
• Strong proficiency in AWS Cloud, including services like Lambda, IoT Core, ElastiCache, CloudFront, and S3.
• Solid understanding of Linux fundamentals and command-line tools.
• Extensive experience with CI/CD tools, GitLab CI.
• Hands-on experience with Docker and Kubernetes, specifically AWS EKS.
• Proven experience deploying and managing microservices.
• Expertise in database deployment, optimization, and lifecycle management (MongoDB, PostgreSQL, and Redis).
• Experience with Identity and Access management solutions like Keycloak.
• Experience implementing backup and recovery solutions.
• Familiarity with optimizing scaling, ideally with Karpenter.
• Proficiency in scripting (Python, Bash).
• Experience with monitoring tools such as Prometheus, Grafana, AWS CloudWatch, Elastic Stack.
• Excellent problem-solving and communication skills. 

Bonus Points ➕

• Basic understanding of MQTT or general IoT concepts and protocols.
• Direct experience optimizing React.js (Next.js), Node.js (Express.js, Nest.js) or Python (Flask) deployments in a containerized environment.
• Knowledge of specific AWS services relevant to application stacks.
• Contributions to open-source projects related to Kubernetes, MongoDB, or any of the mentioned frameworks.
• AWS Certifications (AWS Certified DevOps Engineer, AWS Certified Solutions Architect, AWS Certified SysOps Administrator, AWS Certified Advanced Networking).

Why this role: 

•You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

Job Title: Sr Dev Ops Engineer

Location: Bengaluru- India (Hybrid work type)

Reports to: Sr Engineer manager

About Our Client : 

We are a solution-based, fast-paced tech company with a team that thrives on collaboration and innovative thinking. Our Client's IoT solutions provide real-time visibility and actionable insights for logistics and supply chain management. Cloud-based, AI-enhanced metrics coupled with patented hardware optimize processes, inform strategic decision making and enable intelligent supply chains without the costly infrastructure

About the role : We're looking for a passionate DevOps Engineer to optimize our software delivery and infrastructure. You'll build and maintain CI/CD pipelines for our microservices, automate infrastructure, and ensure our systems are reliable, scalable, and secure. If you thrive on enhancing performance and fostering operational excellence, this role is for you. 

What You'll Do 🛠️

• Cloud Platform Management: Administer and optimize AWS resources, ensuring efficient billing and cost management.
• Billing & Cost Optimization: Monitor and optimize cloud spending.
• Containerization & Orchestration: Deploy and manage applications and orchestrate them.
• Database Management: Deploy, manage, and optimize database instances and their lifecycles.
• Authentication Solutions: Implement and manage authentication systems.
• Backup & Recovery: Implement robust backup and disaster recovery strategies, for Kubernetes cluster and database backups.
• Monitoring & Alerting: Set up and maintain robust systems using tools for application and infrastructure health and integrate with billing dashboards.
• Automation & Scripting: Automate repetitive tasks and infrastructure provisioning.
• Security & Reliability: Implement best practices and ensure system performance and security across all deployments.
• Collaboration & Support: Work closely with development teams, providing DevOps expertise and support for their various application stacks. 

What You'll Bring 💼

• Minimum of 4 years of experience in a DevOps or SRE role.
• Strong proficiency in AWS Cloud, including services like Lambda, IoT Core, ElastiCache, CloudFront, and S3.
• Solid understanding of Linux fundamentals and command-line tools.
• Extensive experience with CI/CD tools, GitLab CI.
• Hands-on experience with Docker and Kubernetes, specifically AWS EKS.
• Proven experience deploying and managing microservices.
• Expertise in database deployment, optimization, and lifecycle management (MongoDB, PostgreSQL, and Redis).
• Experience with Identity and Access management solutions like Keycloak.
• Experience implementing backup and recovery solutions.
• Familiarity with optimizing scaling, ideally with Karpenter.
• Proficiency in scripting (Python, Bash).
• Experience with monitoring tools such as Prometheus, Grafana, AWS CloudWatch, Elastic Stack.
• Excellent problem-solving and communication skills. 

Bonus Points ➕

• Basic understanding of MQTT or general IoT concepts and protocols.
• Direct experience optimizing React.js (Next.js), Node.js (Express.js, Nest.js) or Python (Flask) deployments in a containerized environment.
• Knowledge of specific AWS services relevant to application stacks.
• Contributions to open-source projects related to Kubernetes, MongoDB, or any of the mentioned frameworks.
• AWS Certifications (AWS Certified DevOps Engineer, AWS Certified Solutions Architect, AWS Certified SysOps Administrator, AWS Certified Advanced Networking).

Why this role: 

•You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

We are hiring a Site Reliability Engineer (SRE) to join our high-performance engineering team. In this role, you'll be responsible for driving reliability, performance, scalability, and security across cloud-native systems while bridging the gap between development and operations.

Key Responsibilities

• Design and implement scalable, resilient infrastructure on AWS
• Take ownership of the SRE function – availability, latency, performance, monitoring, incident response, and capacity planning
• Partner with product and engineering teams to improve system reliability, observability, and release velocity
• Set up, maintain, and enhance CI/CD pipelines using Jenkins, GitHub Actions, or AWS CodePipeline
• Conduct load and stress testing, identify performance bottlenecks, and implement optimization strategies

Required Skills & Qualifications

• Proven hands-on experience in cloud infrastructure design (AWS strongly preferred)
• Strong background in DevOps and SRE principles
• Proficiency with performance testing tools like JMeter, Gatling, k6, or Locust
• Deep understanding of cloud security and best practices for reliability engineering
• AWS Solution Architect Certification – Associate or Professional (preferred)
• Solid problem-solving skills and a proactive approach to systems improvement

Why Join Us?

• Work with cutting-edge technologies in a cloud-native, fast-paced environment
• Collaborate with cross-functional teams driving meaningful impact
• Hybrid work culture with flexibility and autonomy
• Open, inclusive work environment focused on innovation and excellence

Job Title: Site Reliability Engineer (SRE)

Experience: 4+ Years

Work Location: Bangalore / Chennai / Pune / Gurgaon

Work Mode: Hybrid or Onsite (based on project need)

Domain Preference: Candidates with past experience working in shoe/footwear retail brands (e.g., Nike, Adidas, Puma) are highly preferred.

🛠️ Key Responsibilities

• Design, implement, and manage scalable, reliable, and secure infrastructure on AWS.
• Develop and maintain Python-based automation scripts for deployment, monitoring, and alerting.
• Monitor system performance, uptime, and overall health using tools like Prometheus, Grafana, or Datadog.
• Handle incident response, root cause analysis, and ensure proactive remediation of production issues.
• Define and implement Service Level Objectives (SLOs) and Error Budgets in alignment with business requirements.
• Build tools to improve system reliability, automate manual tasks, and enforce infrastructure consistency.
• Collaborate with development and DevOps teams to ensure robust CI/CD pipelines and safe deployments.
• Conduct chaos testing and participate in on-call rotations to maintain 24/7 application availability.

✅ Must-Have Skills

• 4+ years of experience in Site Reliability Engineering or DevOps with a focus on reliability, monitoring, and automation.
• Strong programming skills in Python (mandatory).
• Hands-on experience with AWS cloud services (EC2, S3, Lambda, ECS/EKS, CloudWatch, etc.).
• Expertise in monitoring and alerting tools like Prometheus, Grafana, Datadog, CloudWatch, etc.
• Strong background in Linux-based systems and shell scripting.
• Experience implementing infrastructure as code using tools like Terraform or CloudFormation.
• Deep understanding of incident management, SLOs/SLIs, and postmortem practices.
• Prior working experience in footwear/retail brands such as Nike or similar is highly preferred.

The candidate should have a background in development/programming with experience in at least one of the following: .NET, Java (Spring Boot), ReactJS, or AngularJS.

Primary Skills:

1. AWS or GCP Cloud
2. DevOps CI/CD pipelines (e.g., Azure DevOps, Jenkins)
3. Python/Bash/PowerShell scripting

Secondary Skills:

1. Docker or Kubernetes

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

At Smarsh , we’ve been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today’s technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions.

About the team

Are you an SRE with excellent Observability, Containerization and Orchestration skills? As a Site Reliability Engineer (SRE) in the Smarsh SaaS Operations team, you'll be part of a team who measures and improves production performance reliability through sustainable engineering practices for our suite of applications. Toil will be your number one enemy, observability your closest friend and your mission will be to drive operational burden as close to zero as you can.

Responsibilities

• Responsible for technical direction at the platform solutions level. Is able to weigh the pros and cons of various solutions and credibly argue for the best path
• Work closely with Product Management and the rest of the engineering team to define features and their implementations with careful attention to quality, scalability, and maintainability
• Can break down complex technical solutions into abstractions that the rest of the team and understand
• Can investigate and solve complex bugs, performance, and scalability issues
• Collaborates with multiple agile teams to ensure their solutions integrate effectively
• Track work in ticketing system (JIRA)
• Participate in Pull Request reviews. Provide and receive feedback to continuously improve.
• Other duties as assigned.

Desired skills & experience

• A minimum 10+ years industry experience
• Masters in CS or equivalent
• Must have experience in Azure or AWS, either running some large-scale app there or migrating to Azure/AWS. 
• Experience operating Cloud Foundry in production environments 
• Experience managing CI/CD systems (Concourse, Jenkins, TravisCI etc.) 
• Experience deploying and/or operating ELK stack 
• Experience with container technologies and orchestration platforms (Docker, Kubernetes, Cloud Foundry) 
• Experience working with monitoring and observability tools (We use Datadog and New Relic) 
• Familiarity with working with PostgreSQL and MongoDB 
• Background working in a multi-platform environment (Linux, Windows) 
• Experience with running on a cloud platform, AWS preferred (S3, RDS, SQS) 
• Familiarity with Agile/Scrum/Kanban methodologies 
• Familiarity with programming/scripting languages (ie. Python, Bash, PowerShell, Go, etc.) 

Additional Skills

• Expert programming skills in relevant languages
• Exceptional analytical and problem-solving skills
• Strong communication and collaboration skills
• Deep understanding of modern software architecture
• Deep domain knowledge of the industry, platform, and existing processes
• Fault-tolerant design & maintenance
• Knowledge and understanding of modern software programming/engineering.
• Product delivery lifecycle - requirement refinement through ops

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit www.smarsh.com/careers

• We are looking for a Senior SRE with a proven track record of success leading complex cloud-hybrid environments. You will have:
• Strong sense of Being an Owner, Wearing the Customer Shoes, with the ability to Empower Others demonstrated through clear
• communication and collaboration.
• Skills to work independently with multiple global teams, developing, configuring, deploying, and operating our global infrastructure on AWS and on-prem.
• Operational experience in complex distributed and real-time systems, including experience with SLO/SLAs towards high availability,reliability and DR goals.
• DevOps experience in building tools and frameworks, with an understanding of continuous deployment processes.
• Ability to think at scale, bringing a focus on continuous delivery methodologies from design through deployment and operations.
• Experience building and managing systems with tools including Kubernetes, Chef/Ansible/Puppet, Kafka, Docker, and Terraform.

• 5+ years experience in a Software and/or Site Reliability Engineering role
• Experience writing automation code in GoLang, Python or Java
• Experience developing and operating large scale distributed systems with Kubernetes and Docker
• Experience in running real time and low latency high available applications (Kafka, gRPC, RTP)
• Experience running public cloud environments on AWS
• Experience running hybrid clouds and on-prem infrastructures on Red Hat Enterprise Linux / CentOS
• Bachelor degree in Engineering, Computer Science or equivalent experience
• The ability to lead, partner, and collaborate cross functionally across an engineering organization

Job Title: Sr. Reliability Engineer/ Engineering Manager

Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR

•  System maintenance and administration of Applications and Software
•  Integration with different systems and apps
• Must have knowledge on Microservices
• Should be proficient in scripting language Python, Good to have knowledge on Java
• Excellent over Root Cause Analysis
• Should be a technical as well as process-oriented candidate
• Excellent Debugging and Monitoring skills
• Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
• Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
• Responsible for operational support and problem resolution for application users and internal operations team
• Identifying, tracking, managing and resolving project issues effectively and efficiently
• Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
• Review and implement the processes related to IT Support and Operations before handing over to Support Services
• Strong ability to work independently on complex issues
• Collaborate efficiently with internal experts to resolve customer issues quickly
• Both Proactive & reactive in work approach
• Should be willing to work in 24/7 work environment

Ideal candidate has:

• 6-10  years 
• Product Background 

Who You Are

• Creative thinker and strong problem solver with meticulous attention to detail
• Highly organized, creative, motivated, and passionate about achieving results
• Able to balance multiple tasks and projects effectively and quickly adapt to new situations and technologies
• Able to work both independently and as part of a team
• Systematic problem-solver, coupled with a strong sense of ownership and drive

What you need

• 3-7 years of experience as a Site Reliability Engineer or a mix of a software engineer and DevOps.
• Strong hands-on knowledge of Linux fundamentals, System administration scripting, performance tuning/scalability, troubleshooting.
• Write great quality code using SOLID principles including unit and integration tests.
• Hands-on development experience in an object-orientated programming language like Python.
• Hands-on experience developing task automations
• Experience using tools to create and manage CI (continuous integration) and CD (continuous delivery) pipelines.
• Familiarity with software development tools: source code management (SCM systems), code review systems, issue tracking tools, build tools, test frameworks, code quality tools.
• Experience implementing open-source observability and alerting tools, like Prometheus, Grafana, Cortex, Thanos, Alertmanager etc
• Have decent knowledge on networking (VPC, VNet, DNS etc) and of the TCP/IP stack, internet routing and load balancing.
• Worked with log and configuration management tool
• Prior experience of working with AWS, Azure, GCP is a plus
• Prior experience of working with Kubernetes, Docker and containers is plus
• Strong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, Engineers, Product Managers, etc.
• Documenting your work should be in your DNA

What you get

• A chance to develop and build something (probably from scratch) which you can be proud of
• Build and Implement modern systems observability solutions including monitoring, alerting, metrics, logging, and APM & distributed tracing.
• Scale systems sustainably through automation and evolve systems by pushing for changes that improve reliability and velocity.
• Maintain business continuity by identifying and driving opportunities to make systems highly resilient and human-free.
• Closely work with the software engineering team to ensure accurate monitoring and metrics are being built into applications before going to production.
• Develop and maintain software modules for use and re-use in cloud and on-premise systems automation.
• Identify process gaps and implement process improvements to increase operational reliability
• Drive standardization efforts across the services, infrastructure, systems, and practices
• Develop Systems & Tools to help with Development team to uphold the Reliability principles

Technical Leader reporting to the CTO/CEO. Your responsibilities include the following, but are not limited to:

1. Architecting, Designing and Developing Software Programmes based on requirements provided
2. Designing and Developing with a high quality of code that is modular, scalable and re-usable at all times
3. Promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times
4. Communicate effectively the system requirements to other software development teams
5. Involve pro-actively with client and their requirements
6. Evaluate and select appropriate software or hardware and suggest integration methods
7. Oversee assigned programs (e.g. conduct code review) and provide guidance to team members
8. Assist with solving technical problems when they arise
9. Ensure the implementation of agreed architecture and infrastructure
10. Address technical concerns, ideas and suggestions
11. Monitor systems to ensure they meet both user needs and business goals