AWS DevOps Engineer

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Most systems don’t fail because of one big outage.

They fail because reliability is treated as an afterthought.

Right now, uptime depends too much on individual heroics.

That doesn’t scale.

This role exists to build a reliability system where:

• Uptime is predictable
• Failures are contained
• Escalations don’t depend on leadership

What you’ll do

You will not just monitor systems.

You will own reliability as a product.

1. Drive uptime to production-grade reliability

• Improve system uptime to 99.9% customer-facing SLA within 4 months
• Define and track:
• SLAs / SLOs / error budgets
• Ensure reliability is measured from the customer’s perspective, not internal metrics

2. Build incident response as a system

• Set up a 24/7 incident response rotation across 3 engineers
• Eliminate dependency on leadership (no single escalation point)
• Define:
• Incident severity levels
• Response playbooks
• Escalation protocols
• Ensure fast detection → containment → resolution

3. Contain and fix erratic system behavior

• Identify and resolve:
• Latency spikes
• Downtime incidents
• Integration failures
• Build guardrails to prevent recurrence
• Focus on root cause elimination, not temporary fixes

4. Create continuous reliability feedback loops

• Work closely with engineering teams to:
• Surface recurring failure patterns
• Improve build quality
• Reduce production bugs
• Ensure learnings from incidents directly improve future releases

5. Improve observability and monitoring

• Build dashboards and alerts for:
• System health
• Performance metrics
• Failure signals
• Ensure issues are detected before customers report them

6. Reduce operational fragility

• Remove single points of failure (people, systems, workflows)
• Improve system resilience across:
• Deployments
• Integrations
• Runtime environments

What success looks like

• Uptime reaches 99.9%+ reliably
• Incidents are:
• Detected early
• Contained quickly
• Resolved permanently
• No dependency on a single individual for escalation
• System behavior becomes predictable and stable
• Engineering teams ship with higher reliability confidence

Who you are

• You have 2-5 years of experience in SRE / DevOps / backend systems
• You have worked on production systems with real uptime expectations
• You think in:
• Systems
• Failure modes
• Trade-offs
• You are comfortable debugging live, high-pressure environments

What will make you stand out

• Experience with:
• Distributed systems
• Cloud infrastructure (AWS / Azure / GCP)
• Monitoring & alerting tools
• Have built or improved:
• Incident response systems
• Reliability frameworks
• Strong debugging skills across:
• Infra
• Application
• Integrations

Compensation

₹60,000/month (fixed)

(Aligned with role scope and impact expectations)

Why join

• You will define reliability standards for a production AI platform
• Your work directly impacts:
• Customer trust
• Product performance
• Enterprise readiness
• You will move the system from reactive → predictable

What this role is not

• Not just monitoring dashboards
• Not limited to handling tickets
• Not dependent on escalation to leadership

What this role is

• A builder of reliability systems
• A guardian of uptime and performance
• A multiplier of engineering quality

One question to self-evaluate

Can you build a system where downtime is rare, predictable, and never dependent on a single person?

Job Description

Position - SRE developer / DevOps Engineer

Location - Mumbai

Experience- 3- 10 years

About HaystackAnalytics:

HaystackAnalytics is a company working in deep technology of genomics, computing and data science for creating the first of its kind clinical reporting engine in Healthcare. We are a new but well funded company with a tremendous amount of pedigree in the team (IIT Founders, IIT & IIM core team). Some of the technologies we have created are a global first in infectious disease and chronic diagnostics. As a product company creating a huge amount of IP, our Technology and R&D team are our crown jewels. With early success of our products in India, we are now expanding to take our products to international shores. 

Inviting Passionate Engineers to join a new age enterprise:  

At HaystackAnalytics, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving stack that deals with Healthcare and Genomics.

We’re looking for full stack engineers who are passionate problem solvers, ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. 

Our ideal candidate has experience building enterprise products and has understanding and experience of working with new age front end technologies, web frameworks, APIs, databases, distributed computing,back end languages, caching, security, message based architectures et al.

You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact both the front end and back end architecture, and ultimately, delivering amazing global user experiences.

Objectives of this Role:

• Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
• Ideate and develop new product features in collaboration with domain experts in healthcare and genomics 
• Develop state of the art enterprise standard front-end and backend services
• Develop cloud platform services based on container orchestration platform 
• Continuously embrace automation for repetitive tasks
• Ensure application performance, uptime, and scale, maintaining high standards of code quality by using clean coding principles and solid design patterns 
• Build robust tech modules that are Unit Testable, Automating recurring tasks and processes  
• Engage effectively with team members and collaborate to upskill and unblock each other

Frontend Skills 

• HTML 5  
• CSS framework ( LESS/ SASS ) 
• Es6 / Typescript 
• Electron app / TAURI
• Component library ( Webcomponents / radix / material ) 
• CSS ( tailwind) 
• State management --> Redux / Zustand / Recoil 
• Build tools - > (webpack/vite/Parcel/turborepo)
• Frameworks -- > Next JS / 
• Design patterns 
• Test Automation Frameworks (cypress playwright etc )
• Functional Programming concepts  
• Scripting ( bash , python )

Backend Skills 

1. Node / Deno / bun - Express / NEST JS 
2. Language : Typescript / Python / Rust / 
3. REST / GRAPHQL 
4. SOLID Design Principles
5. Storage (mongodb/ Object Storage / postgres ) 
6. Caching ( Redis / In memory Data grid )
7. Pub sub (KAFKA / SQS / SNS / Event bridge / RabbitMQ) 
8. Container Technology ( Docker / Kubernetes )  
9. Cloud ( azure , aws , openshift ) 
10. GITOPS 
11. Automation ( terraform , Serverless ) 

Other Skills 

• Innovation and thought leadership
• UI - UX design skills  
• Interest in learning new tools, languages, workflows, and philosophies to grow
• Communication 

Key Skills Required:

·         You will be part of the DevOps engineering team, configuring project environments, troubleshooting integration issues in different systems also be involved in building new features for next generation of cloud recovery services and managed services. 

·         You will directly guide the technical strategy for our clients and build out a new capability within the company for DevOps to improve our business relevance for customers. 

·         You will be coordinating with Cloud and Data team for their requirements and verify the configurations required for each production server and come with Scalable solutions.

·         You will be responsible to review infrastructure and configuration of micro services and packaging and deployment of application

To be the right fit, you'll need:

·         Expert in Cloud Services like AWS.

·         Experience in Terraform Scripting.

·         Experience in container technology like Docker and orchestration like Kubernetes.

·         Good knowledge of frameworks such as Jenkins, CI/CD pipeline, Bamboo Etc.

·         Experience with various version control system like GIT, build tools (Mavan, ANT, Gradle ) and cloud automation tools (Chef, Puppet, Ansible)

Main tasks

• Supervision of the CI/CD process for the automated builds and deployments of web services and web applications as well as desktop tool in the cloud and container environment
• Responsibility of the operations part of a DevOps organization especially for development in the environment of container technology and orchestration, e.g. with Kubernetes
• Installation, operation and monitoring of web applications in cloud data centers for the purpose of development of the test as well as for the operation of an own productive cloud
• Implementation of installations of the solution especially in the container context
• Introduction, maintenance and improvement of installation solutions for development in the desktop and server environment as well as in the cloud and with on-premise Kubernetes
• Maintenance of the system installation documentation and implementation of trainings

Execution of internal software tests and support of involved teams and stakeholders

• Hands on Experience with Azure DevOps.

Qualification profile

• Bachelor’s or master’s degree in communications engineering, electrical engineering, physics or comparable qualification
• Experience in software
• Installation and administration of Linux and Windows systems including network and firewalling aspects
• Experience with build and deployment automation with tools like Jenkins, Gradle, Argo, AnangoDB or similar as well as system scripting (Bash, Power-Shell, etc.)
• Interest in operation and monitoring of applications in virtualized and containerized environments in cloud and on-premise
• Server environments, especially application, web-and database servers
• Knowledge in VMware/K3D/Rancer is an advantage
• Good spoken and written knowledge of English

• Candidate should be able to write the sample programs using the Tools (Bash, PowerShell, Python or Shell scripting)
• Analytical/logical reasoning
• GitHub Actions
• Should have good working experience with GitHub Actions
• Repository/Workflow Dispatch, writing reusable workflows, etc
• AZ CLI commands
• Hands-on experience with AZ CLI commands

Role : SRE

Experience : 4 - 8 Years

• Experience in building, deploying and operating cloud solutions on Kubernetes
• Strong expertise administrating and scaling Kubernetes on bare metal and CKA preferred
• Expertise on K8s Interfaces CNI, CSI, CRI and Service meshe
• Hands-on experience as a DevOps or Automation development
• Demonstrable knowledge of TCP/IP, Linux operating system internals, filesystems, disk/storage technologies and storage protocols.
• Experience working with Helm Charts and building out Infrastructure As Code (IaC)
• Experience in writing software to automate orchestration tasks at scale; we commonly use Python, Go, and Shell scripting
• Knowledge of systems (Linux, GNU tooling), networking (OSI model, DNS, routing) and virtualization vs containerization
• Expertise in CI/CD tooling for cloud-based applications specifically Terraform / CloudFormation, Jenkins and Git
• Architected CNF Orchestration with Kubernetes
• Strong understanding of the principles of 12-factor apps and modern containerized microservices
• Plan for reliability by designing systems to work across our multi-region and multi-cloud environments
• Experience developing and using Application & Integration stacks/tools such as Kafka, Spring Cloud, Apache Camel, Kubernetes, Docker, Redis, Knative, and NoSQL

About Us

We have grown over 1400% in revenues in the last year.

Interface.ai provides an Intelligent Virtual Assistant (IVA) to FIs to automate calls and customer inquiries across multiple channels and engage their customers with financial insights and upsell/cross-sell.

Our IVA is transforming financial institutions’ call centers from a cost to a revenue center.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. 

We are 45 people strong with employees spread across India and US locations. Many of them come from ML teams at Apple, Microsoft, and Salesforce in the US along with enterprise architects with over 20+ years of experience building large-scale systems. Our India team consists of people from ISB, IIMs, and many who have been previously part of early-stage startups. 

We are a fully remote team.

Founders come from Banking and Enterprise Technology backgrounds with previous experience scaling companies from scratch to $50M+ in revenues.

As a Site Reliability Engineer you will be in charge of:

• Designing, analyzing and troubleshooting large-scale distributed systems
• Engaging in cross-functional team discussions on design, deployment, operation, and maintenance,  in a fast-moving, collaborative set up
• Building automation scripts to validate the stability, scalability, and reliability of interface.ai’s products & services as well as enhance interface.ai’s employees’ productivity
• Debugging and optimizing code and automating routine tasks
• Troubleshoot and diagnose issues (hardware or software), propose and implement solutions to ensure they occur with reduced frequency
• Perform the periodic on-call duty to handle security, availability, and reliability of interface.ai’s products 
• You will follow and write good code and solid engineering practices

You can be a great fit if you are :

1. Extremely self motivated
2. Ability to learn quickly
3. Growth Mindset (read this if you don't know what it means - https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322" target="_blank">link)
4. Emotional Maturity (read this if you don't know what it means - https://medium.com/@krisgage/15-signs-of-emotional-maturity-38b1a2ab9766" target="_blank">link)
5. Passionate about the possibilities at the intersection of AI + Banking
6. Worked in a startup of 5 to 30 employees
7. Developer with a strong interest in systems Design. You will be building, maintaining, and scaling our cloud infrastructure through software tooling and automation. 
8. 4-8 years of industry experience developing and troubleshooting large-scale infrastructure on the cloud
9. Have a solid understanding of system availability, latency, and performance
10. Strong programming skills in at least one major programming language and the ability to learn new languages as needed  
11. Strong System/network debugging skills
12. Experience with management/automation tools such as Terraform/Puppet/Chef/SALT
13. Experience with setting up production-level monitoring and telemetry
14. Expertise in Container management & AWS
15. Experience with kubernetes is a plus
16. Experience building CI/CD pipelines
17. Experience working with Web sockets, Redis, Postgres, Elastic search, Logstash
18. Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
19. Ability to effectively articulate technical challenges and solutions.
20. Proactive outlook for ways to make our systems more reliable

• You have experience of 2-4 years in building high-performance consumer-facing mobile applications at Product companies of a decent scale.
• You can write code preferably in Golang and Python.
• You have experience with debugging production issues and writing RCAs.
• You have demonstrable stories of being on-call and how outages have been handled.
• You have experience developing products on Kubernetes and cloud providers like GCP and AWS.
• You have worked with Cloud Native (CNCF) technologies.
• You have experience automating CI/CD pipelines.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company