50+ Client Servicing Jobs in Bangalore (Bengaluru) | Client Servicing Job openings in Bangalore (Bengaluru)

Who we are…?

REA India is a part of REA Group Ltd. of Australia (ASX: REA) (“REA Group”). It is the country’s leading full stack real estate technology platform that owns Housing.com, Makaan.com and PropTiger.com.

In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia’s leading residential and commercial property websites, realestate.com.au and realcommercial.com.au and owns leading portals in Hong Kong (squarefoot.com.hk) and China (myfun.com). REA Group also holds a significant minority shareholding in Move, Inc., operator of realtor.com in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia.

REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting.

With a 1600+ strong team, REA India has a national presence with 24 offices across India with its corporate office located in Gurugram, Haryana. 

Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

PropTiger.com

PropTiger.com is among India’s leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, PropTiger.com leverages the power of information and the organisation’s deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. PropTiger.com helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.

Makaan.com

Makaan.com was acquired by REA India in May 2015, with a vision to establish a true "marketplace" in real estate. With consumer ratings on large number of sellers, credible listings data and real-time intelligence on property search, Makaan.com has emerged as the preferred partner for consumers looking to rent, buy or sell a home. Makaan.com offers its online consumers maximum property options and has become one of the largest advertising platforms in online real estate in India.

Our Vision

Changing the way India experiences property.

Our Mission

To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders.

Our Culture

Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 3rd among the coveted list of India’s Best 100 Companies to Work For in 2023 by the Great Place to Work Institute®. REA India was also ranked in the top 25 workplaces in 2022 & 2021 and in top 50 in 2019. In addition, REA India was also recognized as Best Workplace™ in Building a Culture of Innovation by All in 2023 and India’s Best Workplaces™ in Retail (e-commerce category) for the third time in 2023. 

REA India is ranked 4th among Best Workplaces in Asia in 2023 and was ranked 55th in 2022, & 48th in 2021 apart from being recognized as Top 50 Best Workplaces™ for Women in India in 2023 and 2021. REA India is also recognized as one of India's Top 50 Best Workplaces for Millennials in 2023 by Great Place to Work®.

At REA India, we believe in creating a home for our people, where they feel a sense of belonging and purpose. By fostering a culture of inclusion and continuous learning and growth, every team member has the opportunity to thrive, embrace the spirit of being part of a global family, while contributing to revolutionize the way India experiences property. When you come to REA India, you truly COME HOME!

REA India (Housing.com, PropTiger.com, Makaan.com) is an equal opportunity employer and welcomes all qualified individuals to apply for employment. We are committed to creating an environment that is free from discrimination, harassment, and any other form of unlawful behavior. We value diversity and inclusion and do not discriminate against our people or applicants for employment based on age, color, gender, marital status, caste, religion, race, ethnic group, nationality, religious or political conviction, sexual orientation, gender identity, pregnancy, family responsibility, or disability or any other legally protected status. We firmly strive to eliminate any barriers that may impede equal opportunities while also recognizing that specific job roles may require appointees to possess the necessary qualifications, skills, abilities to perform essential functions of the position effectively.

What does this role hold for you…??

●       Accountable for the entire process of lead handling, sales, and business development for the region.

●       Data maintenance to ensure 100% coverage in assigned territory and tracking other key parameters.

●       Client acquisition campaigns and lead generation to build a flagship brand for property services in the respective region.

●       Accountable for service delivery and ensuring client retention.

●       Providing market intelligence, data analytics and insights to the Marketing team to launch the right promotional and customer communication initiatives.

●        Accountable for achieving targets in the designated areas.

●       Mapping new projects & new builders in designated territories and acquisition of new projects and new builders to ensure coverage across designated territory.

●       Relationship handling with existing clients to ensure 100% coverage of new projects launched by them.

Apply if you have…

●       A graduation or post-graduation degree with 3 to 5 years of experience in B2B/Channel sales

●       Have worked in a real estate business.

●       An outgoing personality and are confident & self-motivated. Dexterity in creating and delivering presentations.

●       A passion for selling and are resilient and persistent.

●       Dexterity in creating and delivering presentations.

●       Effective execution skills.

Know more about us…

Visit our career websites at https://careers.housing.com/ & https://careers.proptiger.com/ 

and LinkedIn page to know more about our company culture, and gain insights into what makes us a Great Place to Work.

Want to dive into what we do? Visit our main websites for an in-depth look at www.housing.com, www.proptiger.com & www.makaan.com

• Creating a positive onboarding experience for new clients.
• Manage daily activities and tasks for clients by Line Manager
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Responding to clients' requests as they arise in real time
• Maintaining an accurate record of all necessary documents pertaining to the brand.
• Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
• Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• Upsell! Always be on the lookout to identify opportunities and convert them to grow revenue
• Ensure that projects are completed on time and within budget.
• Coach and support team members to help them meet departmental goals
• Take responsibility for the quality of work, the accuracy of brief and the team’s output
• Maintain weekly, fortnightly and monthly reports 
• Meeting clients to discuss strategy and report on progress
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Maintain an orderly workflow according to priorities

BECOME A PEOPLE’S PERSON!

• Exhibit strong leadership skills and motivate-inspire your team members
• Stick to the client’s brief and the agreed process to deliver effectively
• Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• Be all ears to Account Managers and mentor to get the best performance possible

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way

COMMUNICATE AND COLLABORATE!

• Manage all business communications
• Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client’s brief

SKILLS WE DESIRE

• Develop and maintain existing client relationships.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving skills.
• Effective communication skills.
• A+ presentation skills (making PPTs included)
• Natural attention to detail
• Financial management and commercial acumen
• Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).

Who We Are Looking For 

A candidate that is willing to do client servicing and a support mechanism for Business Development along with overall assistance on event projects.

Responsibilities: 

• Shall be responsible for the coordination of campaigns where one would get to learn the entire process of pitching business to the clients and execution of the campaigns.
• Identify new business opportunities and potential clients through market research, networking, and other methods.
• Setting up meetings with the new clients.
• Preparing MOMs and brief documents.
• Brainstorming and preparation of presentations
• Will have to assist in preparing and delivering presentations, and proposals, negotiate and close deals to potential clients and partners.
• Should keep abreast of industry trends and best practices.

Skills: 

• Strong analytical and problem-solving skills, with the ability to think strategically.
• Excellent communication and interpersonal skills

Company URL: http://www.tribeww.in

About Company - 

They run a Programmatic-first, Full Funnel Growth Marketing Platform for Digital Marketers and Media Agencies globally.

We combine Machine Learning with Human Intelligence to discover unique audience insights and optimize results across the marketing funnel.

We leverage the power of programmatic media to help brands expand their targeted reach, and deliver non-linear growth by optimizing the marketing funnel for brand lift, search lift and incrementality.

Responsibilities-

1. Ability to translate client briefs into specific actionable items for different departments

2. Handling client engagements at the senior level with client team.

3. Articulate brand requirements and communicate the same to the teams internally

4. Handle the operational job requirements.

5. Should be able to minute meetings clearly

6. Follow up with internal teams for job delivery as per time lines committed

7. Should wear the brand hat and be able to disseminate information internally

8. Conduct market research and data to find out need gaps in the product.

9. Keep a track on competition activities.

10. Ensure all financials in terms of job estimation, billing and collection happens on time.

11. Be the brand custodian 

Requirement -

- Strong Experience in Client servicing and customer success

- Required skills - program management, presentation/communication, number crunching.

- Experience - 3-4 years in the digital media industry

- Not looking for folks with experience outside of the digital media industry

- Someone who have worked with solution providers or publishers managing clients

Role: CLIENT SERVICING - PERFORMANCE MARKETING

Company Industry: Marketing and Advertising

Experience: 2-5  years

Education: Bachelor’s degree or equivalent

Salary Bracket:  - 8L

You will have to develop a thorough understanding of Unigage's clients and drive customer engagement. You will be responsible for streamlining processes for the entire client lifecycle from on-boarding to churn. 

RESPONSIBILITIES:

• Responsible for achievement of digital marketing objectives of our clients
• Oversee overall quality of work being delivered on the account
• Demonstrate subject matter understanding of digital marketing, engage in strategic discussions around Performance marketing, Search Engine Marketing, Social, SEO and other channels

• Experience in fronting client relationships directly

• Handling operations and client management
• Briefing the creative team, helping in the creation of a concept.
• Facilitating communication between Client Service Operations & other business units to ensure an effective operating environment.
• Strategizing and executing campaigns for clients.
• Working with senior management keeping them informed of new developments, service issues and new business opportunities.
• Managing paid social media campaigns 

REQUIREMENTS:

• Should be hands-on experience in paid search, display, retargeting, email marketing, social, Conversion Optimization, and other key relevant channels that provide traffic and conversions for clients and to share this with internal teams too.

• Understanding and experience of the key analytical and market intelligence tools like Google Analytics and other sources across multi-channels – including PPC and display platforms is a must.

.

• Should have worked on social media calendar and interactions
• Should have advertising agency experience

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

• As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
• Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
• This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

• Maintain a detailed knowledge of our offering and the impact they can create for our customers.
• Coordinating and maintaining a detailed list of all tasks and communication with the client.
• Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
• Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
• Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
• Assisting the onboarding team for any new business set up activity that might arise from accounts.
• Proactively spot and correct any issues that could affect customer satisfaction or retention.
• Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
• Keep yourself updated about new products and services that could be of value to customer’s business.

• Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
• Handle customer escalations and ensure closure of the issues.

Desired Skills

• Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
• -2 years of relevant experience in B2B customer facing roles.
• Knowledge of the SaaS ecosystem (good to have).
• Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
• Account management and client relationship skills is preferred.

We are looking for a Business Growth Manager for an innovative influencer oriented D2C shopping platform by a large retail group

• Leading team of Growth RMs for D2C brand partnerships
• Planning and overseeing new marketing initiatives with partners.
• Researching brands to find new opportunities for business
• Finding and developing new market opportunities and improving sales.
• Attending conferences, meetings, and industry events.
• Develop quotations and proposals for various clients.
• Training and development

• Graduate / Post Graduate degree in business, marketing, or related field.
• The ideal candidate will have prior experience in Business Development dealing with brand partnerships
• Must be an organized multitasker, be able to handle diverse projects at once and meet tight deadlines. Start-up experience will be preferable.
• Strong communication skills and IT fluency.

In today’s high-demand equals high-price world, our client focuses on being a universal factory that produces high-quality industrial goods at costs that are globally competitive. The services offered by them include sand casting, investment casting, sheet metal stamping, injection molding etc. and the industries served by them include railways, apparel, consumer electronics etc.

So far in their journey, their network includes, approx., 10K+ suppliers, 600+ customers, 2K+ projects, serving 15+ countries and 25+ industries.

Headquartered in Bangalore, they also have offices in the USA and Singapore. They have raised a total of approx. $649M in funding over 11 rounds.

As a Program Manager, you will be responsible for owning the company's vision, strategy and execution of multiple new enterprise resource planning systems and 3rd party software with the company's OS.

What you will do:

• Working with internal customers, external partners and translating business requirements into scalable solutions
• Defining the implementation roadmap and timeline to meet business objectives
• Working across engineers, business stakeholders, external stakeholders, customer ops and partnering closely with business units
• Helping us execute on long term bets to help us hyper scale our business

Desired Candidate Profile

• Strong Program Management skills
• Experience working with business teams, consultants and implementation partners
• Experience implementing an ERP or CRM Tool at an organization- preferably Dynamics or SAP
• Proven track record of leading complex projects with multiple cross-team customers to delivery and completion
• Ability to determining business needs via consultation, business analysis, and targeted observations
• Strong oral and written communication skills
• Comfortable working alt Saturdays

• Preparing Travel Plan
• Providing general and specific advice about different travel destinations.
• Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements. Dealing with payments.
• using market research information to guide decisions.
• handling bookings, invoicing and issuing of tickets.
• predicting profits or number of bookings.
• working with travel consultants from different travel agencies to put holiday packages together.
• combining travel, accommodation and services such as sightseeing. arrangements to create holiday packages.

• Execute an ecosystem strategy for adding and growing key data partners to the Platform. Typical deal structure will include partner identification, outreach, negotiation of terms, and closing
  
• Maintain positive relationships with existing data partners, piloting new initiatives and evaluating the performance of these initiatives as part of the larger Platform strategy
  
• Research and develop innovative new business models and growth opportunities with partners; negotiate, structure, and execute relevant agreements
  
• Execute high-impact marketing programs around new data partner initiatives to enhance positioning
  
• Assist with high profile client and new business initiatives relating to specific client data acquisition requirements
  
• Operate as an expert in the data ecosystem, with deep knowledge of 3rd party data providers, publisher and supply direct relationships, and WPP companies
  
• Oversee quarterly reports on market, industry and adoption rates for management team measuring the business value of the program, present findings to senior management
  
• Find and understand new and emerging technologies; bring new ideas and perspectives back into R&D and the business

• Bachelor’s degree in Marketing, Advertising, Economics, Computer Science, Information Systems, Business Analytics, or related field.
• OR equivalent professional work experience
• Comprehensive knowledge of the media and advertising landscape along with the major players in the marketplace
• Deep understanding of addressable marketing, audience segmentation and targeting, and both traditional and programmatic media channels
• Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
• A passion for strategic omni-channel marketing and advertising
• Proven communication, leadership, and persuasion skills
• Outstanding writing, presentation, and overall communication skills
• Success managing a direct report

Experience: 1-3 yrs of experience in Client servicing and vendor acquisition (Mandatory)

Working days & Timings:  6 days working & 11a.m to 9 p.m

About Role: We at Pushstart have a premium offering through which we help startups hire verified agencies. We have a network of 150+ agencies (PS partners), across 15 categories. We have helped more than 500 startups like Goodera, Upgrad, Glide Invest (part of Motilal Oswal), Aditya Birla Group,  Leap Finance, Fitternity, Headout, etc in solving their service requirements. 

Your role will involve onboarding top agencies to cater the service requirements of startups across India.

Job Responsibilities:

1. Understand and gather the servicing requirements of the startups.
2. Sourcing the agencies, approaching them actively, doing a quality check and verifying them.
3. Pitching, negotiating, onboarding the right agencies as PS partners, signing contracts and maintaining all the records.
4. Monitoring & tracking the performance of the current agencies on a regular basis, rating them and working on the gaps/shortcomings of it.
5. Maintaining relationships with the partners and working with them to address the gaps/shortcomings 
6. Implement the process with maximum operational efficiency and constantly suggest methods to improve the process

Must-Have Requirements:

1. Good interpersonal skills to interact and communicate with leads & partners
2. Ability to derive and think analytically for improvement and development of current partner network & their performance  
3. Multi-Tasker and a quick learner and implementer.
4. Good data handling skills and excel skills.
5. Capability to work independently and collaborate with cross-functional teams.

Preferred Requirements:

1. Likes talking with people and influencing their decisions
2. Understands the B2B marketing and sales process
3. Agency Background in Sales + Client Servicing Preferred
4. Supply Acquisition experience in startups like Dunzo, Urban Company, Pepper Content, etc preferred. 

To Apply: https://bit.ly/SupplyAcquisition">https://bit.ly/SupplyAcquisition

About Us:

https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India. 

Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.  

In addition to the communities, Pushstart dedicatedly helps entrepreneurs in networking by helping them get warm B2B Introductions with top-funded startups and hire verified agencies on-demand 

1. Engage and individually manage customers from inception of the project until the solution is live
2. Provide technical, business consulting and product expertise to customers enabling comprehensive solution to be delivered to the customers
3. Facilitate technical discussions and white boarding for project integrations and technical solutions from one to many technical applications
4. Determine the scope of the implementation technology solution and the resources required to successfully complete
5. Develop client requirements specifications for integrations, product extension and enhancements
6. Produce requirements specifications for the product management and engineering teams clearly articulating end-state requirements to meet customer expectations
7. Produce and manage client-facing documentation such as business requirements document, Gap document, Acceptance documents, solution mapping documents and so on
8. Ensure successful implementation/configuration of standard product suite and any additional customizations for each customer
9. Participate in project planning activities, including defining detailed project tasks/activities
10. Conduct implementation pilots and help customer envision final solution
11. Train new clients on the essentials of systems to get them started on implementations

• Bachelor's degree or an equivalent combination of education and experience preferred
• Passion to solve complex problems of agriculture in a dynamic start-up environment
• Flexible, curious, exploratory, and can-do attitude
• Great sense of ownership and ability to work with very limited supervision
• Prior experience of working in software Industry especially in the Agri Sector will be preferred
• Experience handling customer success and delivery
• Experience or familiarity of blockchain protocols like Hyperledger Fabric a big advantage
• Ability to speak English fluently
• PMP, ITIL Certifications is a plus

                                          Business Development Manager- Job Description

Responsibilities

• Lead generation through various marketing activities, cold call and networking.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Developing sales plan, prospecting / identification of opportunities, customer presentations, managing RFI / RFP responses, and winning opportunities.
• Achieve set targets in terms of revenue, profitability, collection and other result areas.
• Work with technical team and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

• Manage Key Accounts, develop and maintain client relationship.
• New Account Development, Developing relationships with key decision-makers in target organizations for business development.
• Understanding and coordinating client's needs / enhancements and consulting with team to provide solutions in adherence to delivery schedules.

 Skill Sets

• Knowledge of IT Infrastructure Solutions and Services.
• Knowledge of Networking products like Switches, Routers, structured cabling , NAS SAN Storage, CCTV etc.

• Knowledge of of IT Security products like UTM, firewall, VA-PT Cyber Security and End Point Security.

• Knowledge of Computing like Servers, Desktops etc.

 Requirements

• Technical Background (BE, B.Tech, B Sc, BCA, B.com, Diploma) MBA a strong plus.
• Good track record in IT Hardware, Software & Services sales.
• 3 to 12 years of Corporate Sales experience in IT Industry mandatory. 
• Excellent interpersonal, diplomacy and conflict-resolution skills.
• Good Personal Networking Skills.

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

About:

Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life. 

Role:

B2B Marketing Generalist

Description:

This role will be a mix of client management and project management. You’ll be expected to understand the client’s goals, weekly and monthly SLAs, and lead a team to delivery. Have you worked with marketing and sales teams in an integrated manner and targeted enterprise clients in different geographies across the globe? Do you understand enterprise sales cycles, buying processes, different roles? Do you have exposure to different domains, industries, marketing, and sales technologies? Do you understand the big picture better than the details? This job might be for you! 

Competencies:

• Able to multitask independently with minimal supervision
• Naturally able to think critically and take independent decisions
• Meticulous with project documentation

Skills:

• Experience with social media, digital marketing, marketing automation, CRM, and marketing analytics tools
• Highly proficient with Microsoft Office (Excel, PowerPoint)
• Experience with agile project planning and management will be a plus

Experience:

• Demonstrable B2B GTM experience that includes SEO/SEM, email marketing, social media, and/or display advertising campaigns.
• Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform, and motivate.
• Ability to write/execute creative and project briefs and communicate technical info with ease.

Location and Type: 

Remote, Full-time

Evaluation:

Portfolio will be checked for expertise on handling marketing communication and campaigns in the B2B domain. Please share only samples of work done by yourself end-to-end. Shortlisting will be followed by a video interview.

Job description

About Kofluence:

Kofluence is a start-up positioned as “Adwords for Social Media Influencer Marketing''. Led by Online gaming leaders/ IIM Alumni, Kofluence has developed a technology platform where brands can reach out to their audience through micro-influencers. At Kofluence, you get an opportunity to create stuff from scratch. So, if you see yourself as curious, ambitious, innovative and perennially hungry for growth, this is the place to be!

Overview:

We are looking for the position of Account Manager. Selected person will take end to end ownership of accounts to ensure brands collaborate with Kofluence consistently delivering value and exceeding expectations.

As a BD - Account Manager,

You Get:

•   Amazing colleagues to work with
•   A great office with a cool culture
•   Work-from-Home option
•   The freedom to do things and take decisions with logical reasoning

Your Responsibilities:

• Complete ownership of new business development process from strategy to execution
  • Own and deliver quarterly/annual order booking target
  •   Create and execute brand communication campaigns, build & strengthen the brand's equity over a period of time and drive adoption rates for the brand
  •   Create and leverage synergies across partners in overall ecosystem to maximize and sustain revenues
  •   Own and lead end to end Sales process from lead generation, lead qualification, Proposal submission, Contract Negotiation and Closure

Basic Job Description

As a Business Development associate at Deeshay

1. You will find multiple ways to generate leads and will drive revenue.
2. You will draft and adopt successful strategies to achieve your goals.
3. You will plan your short term and long term goals.
4. You will plan and execute product demo and meetings with clients from various financial and social backgrounds.
5. You will study the local market extensively and approach eligible clients.
6. You will travel the city each day, hit the markets, talk with prospects, explain, convince and persuade them towards a successful sales conversion.
7. You will work with operations and onboarding teams.
8. You will actively share valuable insights from client meetings.
9. You will help clients with their queries post onboarding and remain their point of contact throughout. You will also be responsible for the following business transactions.

Who is the new BD associate at Deeshay?

1. Someone with two years of experience in sales or BD. (not mandatory if you are hardworking and talented)
2. Someone who is up to date with trending tools and industry standards.
3. Someone who cuts through leads like a hot knife through butter.
4. Someone who is a salesperson at heart - loves the challenge of approaching clients with deals and doesn't take no for an answer.
5. Someone who constantly self-audits, learns from mistakes, and designs solutions to problems between sales.
6. Someone well aware of meeting etiquette. Has flawless communication skills, resulting in delightful client engagement, also is as patient as a saint.
7. Someone who can come up with sales pitches instantly, can find reasons and draw comparisons for better understanding.
8. Speaks three or more languages fluently.
9. Someone who has a supply of neverending energy and motivation.
10. Someone who doesn't back out from challenges and goes out of their comfort zone to get the job done.

Company Domain: Ecommerce.

Company Introduction: Deeshay Ecommerce Technologies Private Limited B2B2C e-commerce services provider based in Bengaluru.

Our vision is to make e-commerce and its potential accessible to MSMEs.

About the Company:
Torre Capital (https://www.torre.capital/) is a VC funded Singapore based Financial Technology company and a Registered Fund Manager in Singapore. We are creating a fully digital Wealth-Tech to connect family offices and HNI investors with global opportunities, including alternative assets like Private Equity, Venture Capital, Real Estate Funds, and Hedge Funds. We also offer our investors the ability to invest in high-quality global growth startups, private debt opportunities, and other liquid opportunities (Equity baskets, structured products, etc.). Our team comprises of ex-Mckinsey consultants, Asset management veterans, and Digital experts. We are backed by prestigious VC firms and a network of angels and industry leaders.

Role:

Digital Sales Manager with experience in Financial Services Sales in that particular city. Role reports to Sr. Wealth Manager / Sr. Digital Wealth Manager. 

Experience:

Candidates  with experience Fintech Space / B2B sales-digital sales in large Tech Startups and with existing network of HNIs 

Location:

Mumbai / Ahmedabad/ Bangalore/ Kolkata / Chennai/ Hyderabad / Pune / Jaipur / Surat / Rajkot/ Gurgaon / Noida / Chandigarh / Kochi (Cochin) / Vizag

Role Description:

• You work with the City’s biggest family offices and HNIs to onboard and activate them as our investors.
• Leading our outreach initiative, developing relations with new partners and building firm commitments for collaboration
• Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
• Maintaining and deepening relationships with existing partners.
• Conceptualizing and leading initiatives that give way to potential new revenue channels.
• Developing metrics to measure ROI from the synergies forged.
• Liaising with cross functional teams to create successful outcomes for both the business and its partners.

Qualifications:

• You have a Masters in Business Administration or related discipline from a top tier college or university
• You have at least 2- 5 years experience within a strategic engagements, partnerships & alliances, B2B account management or similar roles.
• You are aware of & are intersted  in the FinTech ecosystem.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have a proven track record of meeting/exceeding your targets in your previous roles.
• You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.

What We Offer:
To start with, what we give is a market sustenance compensation and no benefits. If you continue post the first 6 months, we offer a market comp AND performance linked bonus. We firmly believe in the partnership model and any success will be equitably shared. What is on the plate is an entrepreneurial opportunity to build a fintech from scratch, an independent environment where everyone is a co-owner, and a strong team of equally talented individuals. Folks looking for a large paycheck on Day 1 kindly excuse.

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

10+ years of experience in SQL Server Administration

Should be hands on

Able to handle customer communication and expectation management

Proactively plan and implement the project/support activities

Focus on continuous improvements
Must have experience in managing team of SQL Server DBAs
should have good customer and client management skills
should have good communication skills

• Market research, understanding the competitive landscape and tailoring the customer communication accordingly
• Lead generation, customer qualification, Demos and achieving sales closure
• Maintaining the customer interactions on Fresh Sales CRM
• Meeting Quarterly & Annual Revenue Targets

• Total 0-2 year of experience
• Prior experience in selling SaaS (Software as a Service) solution or subscription-based product will be a definite plus
• Excellent written and verbal communication skills. 
• Well versed with tools to prepare engaging Business presentations
• Strong knowledge of using LinkedIn and other social media platforms to reach out to prospects
• Self driven

What you need to have:

Experience: 0 to 2 years

Annual CTC: Rupees 2,50,000 to 3,00,000

• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Skill set required
• Contributes to team effort by accomplishing related results as needed.
• Presentation Skills
• Client Relationships
• Emphasizing Excellence
• Energy Level
• Negotiation
• Prospecting Skills
• Meeting Sales Goals
• Creativity
• Sales Planning
• Independence
• Motivation for Sales

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic sales plan that expands the company’s customer base and ensures it’s a strong presence
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Generating new leads in the field of WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES

Qualifications

• Bachelor's degree or undergraduate
• Excellent communication
• Ready to work on target basis
• 2 to 3 years relevant experience in IT field
• Previous work experience should be from IT Service based company ( WEB DEVELOPMENT, APP DEVELOPMENT, DIGITAL MARKETING SERVICES)
• Capable of closing end to end sales in the field of web development, app development, digital marketing services
• Capable of generating new business opportunities

About us: Lemiride is a bike rental aggregator platform. We connect travelers who wish to rent a bike to vendors. Think of us as Amazon for bike rentals. We have operations in 18 places across India.
Travelers get to choose a bike of their choice in the convenience of their home before setting out. On the other hand, we help vendors have a wider reach and more business. We do this effectively at a lower cost, better speed using our integrated tech platform.

• Work as a part of the clients' virtual business team or individually.
• Act as the SPOC (Single Point of Contact) with clients through email, phone or chat.
• Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements.
• Work as a part of the both internal and external clients' extended team.
• Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements.
• Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients.

• Graduate/Post-Graduate in any discipline
• Excellent communication skills
• Strong customer service attitude
• Desire to learn new things every day
• Good with comprehension and analytical skills
• Good at using search and internet tools like Google, Wikipedia, Yahoo etc.
• Good in handling Office productivity tools such as Microsoft Office
• Willing to relocate to Bangalore
• The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits).

• Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position.
• Candidates should have all relevant education & experience related documents.

Job Purpose:

To Answer queries/resolve problems of customers through Inbound.

Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria:

Good speak, read & Write English & Hindi mandatory.

Able to communicate confidently and politely, with good speaking skills.

Awareness on Banking or Banking products.

Detailed knowledge of intricacies of Banks products and how they compare against competitors.

Good typing skills (Quality & Speed)

Ability to handle telephonic conversations

Good Listening & Comprehension skills

Should be flexible to work in 24/7 shift

What does this role hold for you…??

• Responsibility for the entire process of lead management, sales and business development for the region.
• Driving scale and growth through proper sales planning and precise execution.
• Data management to ensure 100% coverage in assigned territory and tracking other key parameters.
• Client acquisition campaigns and lead generation to build as a flagship brand for Property Services in the respective region.
• Responsibility service delivery ensuring client retention and reference.
• Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives.
• Responsibility for achieving targets in the designated areas.
• Developing and maintaining of database regular reporting &follow-ups.
• B2B Frontline Sales.
• Mapping of new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory.
• Relationship Management with existing clients to ensure 100% coverage of new projects launched by them.
• Achieving revenue and coverage targets.
•  

Apply if you have…

• Post-graduation degree with 3 to 5 yrs of experience in B2B/Channel sales responsibility.
• Have worked in a real estate business.
• An outgoing and likable personality
• Confidence and authoritative speaking
• Strong presentation skills & confidence in your own abilities
• A high degree of self-motivation
• A passion for selling, Personal ambition, Resilience and persistence
• Ability to communicate with people at all levels & strong negotiation skills
• Ability to work own your own initiative and as part of a team
• Strong execution skills
• Knowledge of MS office (word and excel) and know how to use Internet.

The Integrated Penguin is a young, award-winning creative tech outfit that crafts branding, website, apps and design solutions.

Our Business Offerings:

Branding & Communications

Digital Solutions

Interactive Design (UI/UX)

TIP Gaming is our brand new offering

that uses technology to reimagine customer engagement and marketing for our clients.

We have worked with both Indian and international brands, from working for the State Government to helping a world-famous cosmetic brand get online with an e-learning platform.

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. 

Responsibilities

• Identify partnership opportunities
• Develop new relationships in an effort to grow business and help the company expand
• Maintain existing business
• Think critically when planning to assure project success

Qualifications

• Bachelor's degree or equivalent experience
• 3 - 4 years' prior industry-related business development experience
• Strong communication and interpersonal skills
• Strong Creative-Tech Agency background
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented

About the role:

We are looking for a Dynamic Assistant Manager - BD who is a fully competent individual having knowledge/ experience in the sales process and functions, accountable for all sales activities, using a formal selling approach to expanding customer sales in the assigned geography.

Skill Sets:

Build & manage a team of BD executives/associates to achieve set targets in assigned geography.

Build partnerships with Dietitian/Nutritionists/Health Coaches/Doctors & people with similar profiles to drive business through referrals.

Conduct Health Check-Up drives across RWAs, Apartments, Corporate, Parks and all other potential palaces to acquire new users.

Co-ordinate with vendors (Printing/BTL etc) & all other stakeholders (Accounts/Marketing/Operations etc) to execute tasks.

Plan and keep track of KPIs/Revenue targets

Skills & Qualifications:

Strong commitment to sales & aggressively target driven

Minimum Bachelors degree with 3- 6years of relevant experience

Good communication in English & native language

Good team player as well as ability to work independently

Well aware of city's geography & Willingness to travel

Knows about BTL activities &Has basic computer knowledge

Preferred to have experience in Diagnostics, Pharma or Medical Industries

Excellent negotiation and team Management skill 

Proactive in bringing new ideas

Bonus points if :

Prior relevant experience in Healthcare / Lab / Diagnostics / Pharma industry

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
  
  

Requirements

• Bachelor’s degree in Marketing or relevant field.
• In-depth knowledge of various social media platforms, best practices, and website analytics.
• Solid understanding of HTML, CSS, and JavaScript is required.
• Highly creative with excellent analytical abilities.
• Outstanding communication and interpersonal skills.
• Up-to-date on the latest trends and technologies in digital marketing.

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field