Business Developer

Project Manager – Team Lead (Appian System Analyst)

About the position:- 
The Manager will be working in Intelligent Automation domain in a techno functional role and develop proprietary solutions on Appian BPM, IBM BPM, Java and RPA platforms. This Position will be required to work extensively with Audit business Teams for developing solutions using Appian BPM, Java and RPA platforms. Candidate should be able to work as an individual contributor as well as in leading the team on various technology aspect from programming and development point of view.

Broadly, the key responsibilities are:

- Design, Development, Architecture, Implementation and Support on end to end Business applications with Appian BPM platform.

- Adept to leading technologies preferably in BPM and RPA Domain.

- Collaborating with Business teams for process discussions and working closely with IT team for infrastructure and deployment.

Roles and responsibilities:

The Manager will be predominantly responsible to:

- Extensively involve at all phase of Technical planning & requirements gathering.

- Work with business and technology teams to analyze and assess automation feasibility.

- Manage Projects end-to-end using relevant development framework either SDLC or Agile.

- Lead team of Appian developers and making sure development is moving

- Ensure quality of development by closely working with developers and testing team..

- Work closely with IT technology and infrastructure team.

- Able to support and drive change management of existing processes as per new requirements using a structured change control process.

- Work with project leads on technology platform related issues and provide plausible suggestion for improvements.

- Ensure the work is performed with high quality and completed within agreed turnaround time.

- Strong experience in Developing Web services and exposure to Enterprise application integration.

- Timely raise any issues identified to the Managers so that the quality and turnaround time are not impacted

- Plan and organize the work in such a way that the Quality and efficiency are not impacted on the deliverables

- Lead / participate in firm's strategic initiatives and corporate social responsibility programs

Essential skills:-

Education and Experience Requirements:

- B.E or B. Tech with IT/Computer Science/ related specialization.

- 10+ year of post qualification experience last 5 years need to be on Appian.

- Strong knowledge on BPM and having worked on any other BPM product is definite plus.

- Strong knowledge of Appian BPM and IBM BPM.

- Good knowledge on Software applications, SQL, Python, JAVA/J2EE programming and C++

- Good understanding on BPM Fundamentals, Architecture Components, Technical Features as design feature, configuration in Appian etc.

- Well versed with AGILE and SDLC based development approach.

- Expertise on Process Design documents & Technical Design documents

1. Responsible  for taking customer or client calls and offering financial answers to their difficulties and intimating sales with potential customers over the phone.

1. Responsible for assisting consumers or clients with financial purchases.

1. Provide assistance and solutions to the customer regarding financial products and must speak with your supervisor or team leader to resolve any financial difficulties.

1. Provide excellent customer service. 

1. 5. Eager to gain new talents and should have interpersonal, Research and Record Keeping Skills.

Key skills:

1. Must Know  English and at least one  south language ( Kannada, Telugu, Tamil, Malayalam, 

1. Effective communication abilities.

1. Computer Literate.

At least 1+ year of Prior experience as a Tele caller or similar in the Banking or Finance sector.

• Must have applied knowledge of Python and trending data libraries.
• Experience on Python Backend Development framework like Flask, Django etc.
• Must have experience working on AWS (Lambda, EC2, S3, API Gateway etc).
• Must have experience working on SQL optimization and performance tuning.
• Nice to have technical knowledge in any ETL/ BI Tools (Datastage, Informatica, Alteryx, Microstrategy, RDM, MDM etc.

Cloud Support Associate - Gurugram

Regular working days - Sunday to Thursday

Shift Timing - 9 AM to 5 PM

The database market is massive (the IDC estimates it to be $89B+ by 2024!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager (cloud.mongodb.com), Compass, etc to name a few.

Our Cloud Support Associates provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organizations of every size and flavor.

Cloud Support Associates are a key part of our elite Technical Services organization that supports MongoDB customers worldwide, with teams in locations including New York, Austin, Palo Alto, Sydney, Delhi, Dublin and Tel Aviv.

If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you.

Why MongoDB is a fantastic place to work and build your career

• Be a part of the company that’s reinventing the database, focused on innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with talented people around the globe
• Learn, contribute, and make an impact on the product and community

• Investigate customer’s technical issues to find solutions, discover and report bugs
• Technical troubleshooting, log and server analysis
• Customer support by cases or over the phone
• Gather feedback from customers and redirect it to sales, engineering, product and marketing teams

• A passion for solving customer problems
• Prior knowledge of AWS, or other public cloud
• General knowledge of OS (Linux, UNIX, Windows)
• A focus on customer service

• Foreign Language
• Previous Support Experience

To drive our employees' personal growth and business impact, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. https://www.mongodb.com/blog/channel/culture">Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.

*MongoDB is an equal opportunity employer*

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• Work with the Product/ Business teams to get a full understanding of the requirements and propose creative and efficient solutions
• Come up with innovative solutions to the hurdles that confront us on a day-to-day basis.
• Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute in all phases of the development lifecycle.